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NTK Performance & Off Road

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(202 Reviews)
96
Write a Review
Service Coupons Schedule Appointment

Score Details

5 stars
97%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

NTK Performance is located in West Chester, Pa within the Borough district! We are a small family business that believes in quality services, and making customers part of our "NTK family". NTK Performance is located in West Chester, Pa within the Borough district! We are a small family business that believes in quality services, and making customers part of our "NTK family".

Categories
Diesel Services, Auto Repair, Auto Maintenance
Contact
(484) 256-6823
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
206 Carter Drive Suite B West Chester, PA 19382
Get Directions
NTK Performance & Off Road's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(202 Reviews)
Write a Review
Recent Reviews
LL
Luis L.
Media, PA
Ford Super Duty F-250 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Excellent work
NTK, they do excellent work every time!
Hard to find good mechanics these days, I totally recommend this place!
MG
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Michael G.
West Chester, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
10
Expert care!
Great work on diagnosing and fixing an electric draw that was killing the bateries. They did an inspection and had me back on the road the same day. Overall, an excellent experience!
TR
Tim R.
West Chester, PA
Ford F-250 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2025
verified customerVerified Customer
10
Awesome Service and great install
Nick and Tina were great. They installed a fifth wheel prep package on my Ford Super Duty that looks like it came done from the factory. Great experience all around.
Verified Customer
Garnet Valley, PA
Ford Super Duty F-350 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2025
verified customerVerified Customer
10
Awesome work
They do an awesome job!!!
MN
Matthew N.
Aston, PA
Ford Super Duty F-350 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
8
Thorough and knowledgeable
Quality shop you can trust, very educated in the industry. One stop shop
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Valued Customer
Coatesville, PA
Lincoln Nautilus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Great people
From the second I walked into NTK and met the owners I knew I was in good hands. I work for a company that has a small fleet of vehicles from cars and diesel buses. They can fix any problem we have with the fleet and do it in a timely manner. When I speak with Nick and Tina (the owners) they always make me feel like I’ve known them forever. It’s a great feeling knowing that whatever issue our vehicles have NTK fixes them right and honestly! It’s hard to find people like that nowadays but they always go above and beyond I highly recommend NTK!!
MG
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Michael G.
West Chester, PA
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
Excellent service!
Nick treats my truck like his own. He addresses any issues before they become a problem and keeps the truck running great. I highly recommend NTK!
JS
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Jim S.
Devault, PA
Ford Super Duty F-450 DRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
Truck repair
Always fit me in in a timely matter work is always done professionally great people to work with
TA
Teddy A.
West Chester, PA
Ford Excursion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
10
I don't do reviews, but NTK was so good here I am.
Let me be clear, I've written 2 reviews in my 35 years in PA and frankly they just aren't my thing. But when you get service, workmanship, and a passion for trucks this profound you write the dang review. I pull up early on a thurs and Nick and his partner are working hard, asks me how they can help in the yard and then sends me in to set up the appointment with Tina. By Thursday evening they had ordered the big brake kit and installed it on my excursion and had me back on the road.

That's not even the kicker, NTK caught little things that my last diesel tech missed and fixed them as well without even mentioning it (swapped reverse light bulb, checked all fluids and gave me a trans report, caught the leaking middle runner light being out and the seal going). They don't just fix your rig, they make sure it's as good as their own and you can drive cross country without blinking (shared my dream of taking the family to Yellowstone and Nick seemed just as excited as I am). This kind of family run local business deserves to be around for generations and I'm just hopeful that my kids not only inherit one heck of a truck but they get to inherit NTKs quality and service too because I'm not going to any other diesel shops after this. Wow. Can't wait to head back in to plan future upgrades.
Tina H. from NTK Performance & Off Road responded on 04/14/2025 12:04 PM

This is AMAZING to hear!! We appreciate the kind words and are thrilled about your experience! We take our small business very seriously and great service is our TOP prioroity. We understand that good quality work is hard to come by today and we value your time and will continue to do our best to provide the best ervice for our customers that we can!

MS
Mark S.
Ford F-450 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
horns and air bags
Minimal time to order parts
Installation was done professionally
Walk around and explanation of where things were and how they work was not rushed
All work was completed on time
Customer service was excellent
I will definitely be back for work
WA
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Walter A.
Ardmore, PA
Ford Super Duty F-550 DRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Excellent, professional service
I appreciate the knowledge and professionalism provided EVERY time I take a vehicle in. Multiple trucks … never a problem !
BH
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Brent H.
Garnet Valley, PA
Chevrolet Silverado 2500HD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
Best place to go for your Truck or Jeep !!
I have been a customer here for 5+ years, nothing but the best service and quality. Highly recommended and very knowledgeable !! Very personable people who build great relationships with their customers.
DS
Don S.
Downingtown, PA
Toyota Tacoma 2WD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
Quick and flawless work!
Great job, nice people!
RB
Robert B.
West Chester, PA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2025
verified customerVerified Customer
10
6.0 diesel exhaust and turbo repair
Great communication and work completed, despite poor condition of the exhaust system. Highly recommend!
AD
Albert D.
Thornton, PA
Ford Cab & Chassis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2025
verified customerVerified Customer
10
Huge help today!
I had some issues with one of our trucks we plow with. NTK was able to take the truck right away and had me back and running in no time. Nick and his team at NTK owe you all one big time.
Displaying Review 1 - 15 of 202 in total
Service Coupons and Posts
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Get your vehicle winter ready with a brake & tire check!! Enjoy 10% off a brake, or tire replacement service.
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Get ready for the Cold
Get your vehicle winter ready with a brake & tire check!! Enjoy 10% off a brake, or tire replacement service.
Offer Valid 05/12/2025-07/29/2025
Get ready for the Cold
Get your vehicle winter ready with a brake & tire check!! Enjoy 10% off a brake, or tire replacement service.
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Get your vehicle winter ready with a brake & tire check!! Enjoy 10% off a brake, or tire replacement service.
Offer Valid 04/28/2025-07/15/2025
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Get your vehicle winter ready with a brake & tire check!! Enjoy 10% off a brake, or tire replacement service.
Offer Valid 04/21/2025-07/08/2025
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Offer Valid 04/14/2025-07/01/2025
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Get your vehicle winter ready with a brake & tire check!! Enjoy 10% off a brake, or tire replacement service.
Offer Valid 04/07/2025-06/24/2025
Get ready for the Cold
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Offer Valid 03/31/2025-06/17/2025
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Get ready for the Cold
Get your vehicle winter ready with a brake & tire check!! Enjoy 10% off a brake, or tire replacement service.
Offer Valid 06/09/2025-08/26/2025
Get ready for the Cold
Get your vehicle winter ready with a brake & tire check!! Enjoy 10% off a brake, or tire replacement service.
Offer Valid 06/02/2025-08/19/2025
Get ready for the Cold
Get your vehicle winter ready with a brake & tire check!! Enjoy 10% off a brake, or tire replacement service.
Offer Valid 05/26/2025-08/12/2025
Get ready for the Cold
Get your vehicle winter ready with a brake & tire check!! Enjoy 10% off a brake, or tire replacement service.
Offer Valid 05/19/2025-08/05/2025
Get ready for the Cold
Get your vehicle winter ready with a brake & tire check!! Enjoy 10% off a brake, or tire replacement service.
Offer Valid 05/12/2025-07/29/2025
Get ready for the Cold
Get your vehicle winter ready with a brake & tire check!! Enjoy 10% off a brake, or tire replacement service.
Offer Valid 05/05/2025-07/22/2025
Get ready for the Cold
Get your vehicle winter ready with a brake & tire check!! Enjoy 10% off a brake, or tire replacement service.
Offer Valid 04/28/2025-07/15/2025
Get ready for the Cold
Get your vehicle winter ready with a brake & tire check!! Enjoy 10% off a brake, or tire replacement service.
Offer Valid 04/21/2025-07/08/2025
Get ready for the Cold
Get your vehicle winter ready with a brake & tire check!! Enjoy 10% off a brake, or tire replacement service.
Offer Valid 04/14/2025-07/01/2025
Get ready for the Cold
Get your vehicle winter ready with a brake & tire check!! Enjoy 10% off a brake, or tire replacement service.
Offer Valid 04/07/2025-06/24/2025
Get ready for the Cold
Get your vehicle winter ready with a brake & tire check!! Enjoy 10% off a brake, or tire replacement service.
Offer Valid 03/31/2025-06/17/2025
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