Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

241 Reviews

100% Would Recommend
100% Business Response
Latest Review 10 months ago

Reviews


DF
DANIELLE F.
Millis, MA
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2017
Sad that you're closing
I want to thank everyone that worked at NWG auto. I've had a fair share of service stations who were out to sell something versus do the right thing. I always trusted your advice and thank you for the years I brought my car in.
Tyler C., Service Writer and State Vehicle Inspector from NWG Auto Repair responded on 09/30/2017

Danielle & Jon,
Thanks for all of the years of patrionage.  Have a great rest of the 2017 year.

NWG Automotive Inc.
508-533-2375

KN
KAREN N.
Bellingham, MA
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2017
Professional & convenient.
Service was prompt, employees were pleasant all at a reasonable cost. Thank you.
Tyler C., Service Writer and State Vehicle Inspector from NWG Auto Repair responded on 09/23/2017

Karen,
Thanks for the review. Have a great 2017.

NWG Automotive Inc.
508-533-2375

JC
Jean C.
Millis, MA
Jeep Patriot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2017 Category: Service
Jean said they did a good job and she really appreciated that they saw her right away. There was a little mix-up with the time she was supposed to be seen but it was taken care of.
This review was collected via phone interview by Customer Research Inc.
Tyler C., Service Writer and State Vehicle Inspector from NWG Auto Repair responded on 09/25/2017

Jean,
We appreciate the review. Have a great 2017.

NWG Automotive Inc.
508-533-2375

KQ
KRISTIN Q.
Millis, MA
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2017
Always avl for service .
5 stars
Tyler C., Service Writer and State Vehicle Inspector from NWG Auto Repair responded on 09/18/2017

Kristin Q,
Appreciate the review, its been a pleasure working for you and on your Honda. 

NWG Automotive Inc.
508-533-2375

ES
Edward S.
Franklin, MA
Chevrolet
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2017 Category: Service
Edward said this business provided quick service.
This review was collected via phone interview by Customer Research Inc.
Tyler C., Service Writer and State Vehicle Inspector from NWG Auto Repair responded on 09/18/2017

Ed,
We appreciate the time you took to have a phone review conducted. Have a great 2017.

NWG Automotive Inc.
508-533-2375

MW
Mickee W.
Mendon, MA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2017 Category: Service
Mikee said the service was great.
This review was collected via phone interview by Customer Research Inc.
Tyler C., Service Writer and State Vehicle Inspector from NWG Auto Repair responded on 09/18/2017

Whitney, M.
Thank you for taking the time to conduct the phone call for a review of our company/service. Have a great 2017.

NWG Automotive Inc.
508-533-2375

JD
Josh D.
Pawtucket, RI
Toyota Tundra 4WD Truck
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2017 Category: Service
Josh said the staff is quick, courteous, and they scheduled him at the last second.
This review was collected via phone interview by Customer Research Inc.
Tyler C., Service Writer and State Vehicle Inspector from NWG Auto Repair responded on 09/14/2017

Josh,
We appreciate the review have a good rest of the year,

NWG Automotive Inc.
508-533-2375

AK
AUDREY K.
Medway, MA
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2017
Nwg Auto Repair - Great business for all of your automobile repair needs
Friendly service, prompt service, and reasonable prices!
Tyler C., Service Writer and State Vehicle Inspector from NWG Auto Repair responded on 09/12/2017

Audrey,
Thanks for the review.  See you soon for thre jeep repairs.

NWG Automotive Inc.
508-533-2375

OA
OLGA A.
Medway, MA
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2017
Inspection A Breeze
Tyler was amazing, checked everything thoroughly , reminded me to have a coffee and to relax, and before I knew it, my inspection sticker was good to go. Friendly & Great Service!
Tyler C., Service Writer and State Vehicle Inspector from NWG Auto Repair responded on 08/31/2017

Olga,
You're welcome. I appreciate the remarks. Repairs aren't ment to be rushed.  Call NWG for any other needs as they appear.  Have a great rest of your summer.

Tyler
Service Writer
508-533-2375

AJ
Alice J.
Medway, MA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2017 Category: Service
Alice said she has never had any problems with this business. They have always taken care of her very promptly.
This review was collected via phone interview by Customer Research Inc.
Tyler C., Service Writer and State Vehicle Inspector from NWG Auto Repair responded on 08/29/2017

Alice
Thank you for the phone interview review. Have a great rest of your summer.

Tyler
Service Writer
508-533-2375

JC
Jim C.
Medway, MA
Acura TL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2017 Category: Service
Jim said he gets all of his stickers and gasoline for business and private vehicles at this business. He has been doing business with them for 30 years.
This review was collected via phone interview by Customer Research Inc.
Tyler C., Service Writer and State Vehicle Inspector from NWG Auto Repair responded on 09/07/2017

Mr. Cassidy,
Thank you for the recent phone call review. We appreciate your on-going business with us. 

Tyler
Service Writer
508-533-2375

BL
Brian L.
Medway, MA
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2017 Category: Service
Brian said they did a really good job.
This review was collected via phone interview by Customer Research Inc.
Tyler C., Service Writer and State Vehicle Inspector from NWG Auto Repair responded on 09/30/2017

Brian,
Thanks for the review.

NWG Automotive Inc.

508-533-2375

CF
Cory F.
Medway, MA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2017 Category: Service
Cory said the business does a great job.
This review was collected via phone interview by Customer Research Inc.
Tyler C., Service Writer and State Vehicle Inspector from NWG Auto Repair responded on 09/30/2017

Cory,
Thanks for the review.

NWG Automotive Inc.
508-533-2375

EV
Elizabeth V.
Franklin, MA
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2017 Category: Service
Elizabeth said the staff have always been good and helpful. Everything is always explained.
This review was collected via phone interview by Customer Research Inc.
Tyler C., Service Writer and State Vehicle Inspector from NWG Auto Repair responded on 09/30/2017

Liz,
Thanks for the review.

NWG Automotive Inc.
508-533-2375

SG
Sean G.
Massachusetts
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2017 Category: Service
Sean said this business was responsive and they fixed the problem with his vehicle.
This review was collected via phone interview by Customer Research Inc.
Tyler C., Service Writer and State Vehicle Inspector from NWG Auto Repair responded on 09/30/2017

Sean,
Thanks for the review.

NWG Automotive Inc.
508-533-2375

AG
ANITA G.
Millis, MA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2017
5
Good communication. Dependable
Tyler C., Service Writer and State Vehicle Inspector from NWG Auto Repair responded on 08/14/2017

Anita,
Appreciate the 5 star rating. Have a great rest of the summer.

Tyler
Service Writer
508-533-2375

AA
ANDY A.
Medway, MA
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2017
Great service
Never have any issues with NWG. They are always courteous and friendly. They take time to explain things.
Tyler C., Service Writer and State Vehicle Inspector from NWG Auto Repair responded on 08/09/2017

Andy,
The remarks are much appreciated. It's been a pleasure working with and for you. Have a great rest of your summer.

Tyler
Service Writer
508-533-2375

AB
Alvan B.
Medway, MA
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2017 Category: Service
Spoke with Joan. She said the business always takes her vehicle in right away. Her one concern is she wishes they still pumped gas for her.
This review was collected via phone interview by Customer Research Inc.
Tyler C., Service Writer and State Vehicle Inspector from NWG Auto Repair responded on 08/14/2017

Joan,
Thanks for the phone interview. Have a great rest of the summer.

Tyler
Service Writer
508-533-2375

AC
Adam C.
Franklin, MA
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2017 Category: Service
Adam said they did a good job. They helped him out a lot.
This review was collected via phone interview by Customer Research Inc.
Tyler C., Service Writer and State Vehicle Inspector from NWG Auto Repair responded on 08/09/2017

Adam,
Thanks for the review. We are always here to lend a hand. Have a grest rest of your summer.

Tyler
Service Writer
508-533-2375

NS
Norma S.
Millis, MA
Buick Century
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2017 Category: Service
Spoke with Keith. He said it was his first visit at this business and he had a fast inspection.
This review was collected via phone interview by Customer Research Inc.
Tyler C., Service Writer and State Vehicle Inspector from NWG Auto Repair responded on 09/30/2017

Norma & Keith,

Thanks for the review.

NWG Automotive Inc.
508-533-2375

Displaying Review 1 - 20 of 241 in total