98% Would Recommend
Latest Review 1 day ago
Martha B. on 02/22/2018
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Martha said she trusts the business.
Vehicle: Honda Element
Category: Service
Service Date: 02/16/2018
Review Created: 02/22/2018
This review was collected via phone interview by Customer Research Inc.
Dylan B. on 02/21/2018
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Dylan said the employees were honest. They completed service quickly. The service price was fair.
Vehicle: Honda Civic
Category: Service
Service Date: 02/19/2018
Review Created: 02/21/2018
This review was collected via phone interview by Customer Research Inc.
Pat P. on 02/16/2018
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Pat said the business has worked on her vehicle for many years. She has great confidence in the people at this business. They do a great job and tell her the truth.
Vehicle: Ford Ranger
Category: Service
Service Date: 02/09/2018
Review Created: 02/16/2018
This review was collected via phone interview by Customer Research Inc.
Ken S. on 02/16/2018
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Ken said the service was great.
Vehicle: Dodge Pickup
Category: Service
Service Date: 01/24/2018
Review Created: 02/16/2018
This review was collected via phone interview by Customer Research Inc.
Chris B. on 02/14/2018
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Chris said he has been doing business at this facility for the past 20 years. John the manager is an outstanding guy. His integrity and reliability put him on top of the map.
Vehicle: Toyota Highlander
Category: Service
Service Date: 02/13/2018
Review Created: 02/14/2018
This review was collected via phone interview by Customer Research Inc.
Paul G. on 02/14/2018
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Paul said the facility did a good job. They got his vehicle in and out.
Vehicle: GMC Sierra 3500
Category: Service
Service Date: 01/25/2018
Review Created: 02/14/2018
This review was collected via phone interview by Customer Research Inc.
Matthew C. on 02/12/2018
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Matthew said the service was quick and inexpensive.
Vehicle: Toyota Corolla
Category: Service
Service Date: 02/10/2018
Review Created: 02/12/2018
This review was collected via phone interview by Customer Research Inc.
Merle T. on 02/09/2018
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Merle said her overall experience was nice. They did a few extra things. She appreciates them.
Vehicle: Buick Century
Category: Service
Service Date: 02/07/2018
Review Created: 02/09/2018
This review was collected via phone interview by Customer Research Inc.
Carolyn C. on 02/09/2018
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Carolyn said the employees were the best. She had run over some railroad tracks. John explained to her that this knocked a hole in her exhaust pipe. She appreciated the explanation. She was well taken care of. The employees were thorough, honest and practical. She stated it was a delight to find a staff who was nice, competent and reasonable. Her good experience was worth the expense. She was pleased, and will go back to this business.
Vehicle: Nissan Altima
Category: Service
Service Date: 02/02/2018
Review Created: 02/09/2018
This review was collected via phone interview by Customer Research Inc.
Elois P. on 02/02/2018
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Elois said the business is on time and honest.
Vehicle: Mercury Grand Marquis
Category: Service
Service Date: 01/30/2018
Review Created: 02/02/2018
This review was collected via phone interview by Customer Research Inc.
Meredith P. on 01/27/2018
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"The excellent service"
I first came to Oak Court Shell several years ago on the recommendation of a knowledgable friend. I had had two terrible experiences with the service department of the dealership I had bought my car from (Wolfchase Toyota). I now know that service department was operated independently of Toyota. Mr. John Smith at OCS told me my car did not need several of the things the dealership's service had said were "necessary". He has been taking care of the maintenance on my older car ever since, and to date I have been very satisfied. I have had to have one major repair, but Mr, Smith alerted me to it, preventing even greater problems. I feel he is very trustworthy, knows cars well, and to date I have great confidence in him. The service has been always done as scheduled and completed promptly.
Vehicle: Toyota Highlander
Service Date: 01/24/2018
Review Created: 01/27/2018 10:15 AM
Barbara M. on 01/24/2018
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Barbara said she received excellent service.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 01/19/2018
Review Created: 01/24/2018
This review was collected via phone interview by Customer Research Inc.
Rick H. on 01/22/2018
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Rick said the employees provided excellent service.
Vehicle: Ford Edge
Category: Service
Service Date: 01/19/2018
Review Created: 01/22/2018
This review was collected via phone interview by Customer Research Inc.
Donna M. on 01/20/2018
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Donna said the business did a great job.
Vehicle: Buick LeSabre
Category: Service
Service Date: 01/17/2018
Review Created: 01/20/2018
This review was collected via phone interview by Customer Research Inc.
Mallory S. on 01/17/2018
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Mallory said the staff gave her a good price. The service was quick and easy.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 01/11/2018
Review Created: 01/17/2018
This review was collected via phone interview by Customer Research Inc.
Berry B. on 01/17/2018
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Berry said the staff were easy to work with.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 01/11/2018
Review Created: 01/17/2018
This review was collected via phone interview by Customer Research Inc.
Carey A. on 01/13/2018
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Carey said the employees did a good job and he suggested that they should keep up the good work.
Vehicle: International Scout II
Category: Service
Service Date: 01/12/2018
Review Created: 01/13/2018
This review was collected via phone interview by Customer Research Inc.
Jennifer B. on 01/08/2018
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"Always satisfied!"
I go out of my way to get my oil changes here. They always do a good job and check my fluids and tire pressure for a very reasonable price. Much cheaper than the oil change places.
Vehicle: Nissan Altima
Service Date: 01/06/2018
Review Created: 01/08/2018 12:37 PM
Kierra C. on 01/03/2018
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Kierra said the staff was very informative. They were nice and professional.
Vehicle: Pontiac G6
Category: Service
Service Date: 12/28/2017
Review Created: 01/03/2018
This review was collected via phone interview by Customer Research Inc.
Albert N. on 12/29/2017
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Albert said the staff is fast and does great quality work.
Vehicle: Jeep Liberty
Category: Service
Service Date: 12/06/2017
Review Created: 12/29/2017
This review was collected via phone interview by Customer Research Inc.
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