98% Would Recommend
Latest Review 4 days ago
Haocheng Z. on 10/17/2017
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Haocheng said this business provided pretty good service. They got the work completed within 2 days. The personnel he dealt with were friendly and professional.
Vehicle: Mazda Mazda6
Category: Service
Service Date: 10/12/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
Bernice S. on 10/16/2017
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Bernice said she has been visiting this business for 3 or 4 years. John is a really nice guy and she really enjoys their business.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 10/09/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
Eleanor S. on 10/14/2017
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"Great service. Friendly staff."
#5 says it all. They always do a great job.
Vehicle: Chevrolet Impala
Service Date: 10/13/2017
Review Created: 10/14/2017 06:42 AM
Brent S. on 10/07/2017
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"Honest service "
The estimates and repairs can be trusted
Vehicle: GMC Yukon XL
Service Date: 10/05/2017
Review Created: 10/07/2017 11:22 AM
Lelia G. on 10/06/2017
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Spoke with Bob. He said his wife visits this business all of the time.
Vehicle: Lexus ES 300
Category: Service
Service Date: 10/02/2017
Review Created: 10/06/2017
This review was collected via phone interview by Customer Research Inc.
Ian E. on 10/02/2017
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Ian said they took great care of him. He has used them for 4 years. They are fair and up-front.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 09/27/2017
Review Created: 10/02/2017
This review was collected via phone interview by Customer Research Inc.
Linda R. on 09/29/2017
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Linda said the business fixed her vehicle and then found out it was not fixed because of a defective part. John was embarrassed and angry that she had to take back her vehicle and he went through great lengths to find out what was wrong and he made it right. She appreciates when people try to do the right thing.
Vehicle: Toyota Corolla
Category: Service
Service Date: 09/25/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
Virgina W. on 09/22/2017
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Spoke with Lucille. She said she this business did an excellent job.
Vehicle: Ford Ranger
Category: Service
Service Date: 09/19/2017
Review Created: 09/22/2017
This review was collected via phone interview by Customer Research Inc.
Cindi Y. on 09/21/2017
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"So grateful to find a car mechanic you can trust!!! "
They always fit me in and take care of my cars right away. I have gotten estimates from Shell and other places multiple times, and Shell always comes considerably under other garages. I have been with them for years, and I know that they are never going to charge me for anything I do not need. It's such a blessing to have a mechanic I can trust!
Vehicle: Toyota Highlander
Service Date: 09/20/2017
Review Created: 09/21/2017 05:50 AM
Chris C. on 09/19/2017
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Chris said the staff does impeccable work. He likes the staff and they are trustworthy.
Vehicle: Toyota Tundra
Category: Service
Service Date: 09/14/2017
Review Created: 09/19/2017
This review was collected via phone interview by Customer Research Inc.
Amelia C. on 09/17/2017
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"Fantastic customer & vehicle service!"
I love going to Oak Court Shell because I am treated with kindness & consideration. The techs listen to you & ensure all of your needs are met - well beyond your expectations. They are fair, want to help, and value their customers.
Vehicle: Hyundai Accent
Service Date: 09/16/2017
Review Created: 09/17/2017 11:22 AM
Raneka V. on 09/14/2017
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Raneka said the customer service is wonderful. The staff are friendly and helpful.
Vehicle: Honda Odyssey
Category: Service
Service Date: 09/06/2017
Review Created: 09/14/2017
This review was collected via phone interview by Customer Research Inc.
Angela L. on 09/08/2017
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Angela said she was very happy with the service this business provided. However, the guys behind the counter did not know what they were doing.
Vehicle: Mitsubishi Montero Sport
Category: Service
Service Date: 08/31/2017
Review Created: 09/08/2017
This review was collected via phone interview by Customer Research Inc.
Trey B. on 08/28/2017
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Trey said he has been taking his vehicle to this business for a decade. John has never given him a problem.
Vehicle: Nissan Maxima
Category: Service
Service Date: 08/25/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Allison O. on 08/25/2017
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Allison said this business was wonderful. They gave her quick service and they were friendly. They called her with the price before doing any work. They called when the vehicle was ready, and they followed up with her after the fact.
Vehicle: Saturn SL1
Category: Service
Service Date: 08/21/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Brian L. on 08/22/2017
Recommended badge inactive Recommended
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Brian said he was traveling from out of town when he had to use this business. Unfortunately a couple of pair of eclipse glasses came up missing. He went to this business to get his 10 percent discount for AAA. He was given $35 off on a bill a little over $880. They may have gouged him on the part. He was charged $400 for the part which cost $200 at the dealership.
Vehicle: Ford Expedition
Category: Service
Service Date: 08/17/2017
Review Created: 08/22/2017
This review was collected via phone interview by Customer Research Inc.
Jerry M. on 08/17/2017
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Spoke with Lou. She said this business is wonderful and she has been with them for years. The manager, John, is the best.
Vehicle: GMC Yukon XL
Category: Service
Service Date: 08/12/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
Lauren K. on 08/16/2017
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Lauren said she really enjoys working with John because he's nice and helpful.
Vehicle: Ford F-150
Category: Service
Service Date: 08/12/2017
Review Created: 08/16/2017
This review was collected via phone interview by Customer Research Inc.
Kalani F. on 08/15/2017
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Kalani said this business was easy to work with and pretty fast.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 08/12/2017
Review Created: 08/15/2017
This review was collected via phone interview by Customer Research Inc.
Adam K. on 08/08/2017
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Adam said he was happy with this business. He said they were very fair and honest about what was wrong with his vehicle.
Vehicle: INFINITI FX35
Category: Service
Service Date: 07/26/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
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