Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

319 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


AO
Allison O.
Memphis, TN
Saturn SL1
Verified
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08/15/2018
Best in town
Always fast service but most of all HONESTY:) love everyone that works with John

BC
Beverly C.
Memphis, TN
Lincoln MKZ
Verified
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08/09/2018 Category: Service
Beverley said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

BM
Betty M.
Memphis, TN
Honda Civic Coupe
Verified
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08/07/2018
OUTSTANDING SERVICE
Outstanding as always!

MC
Michael C.
Memphis, TN
Nissan Xterra
Verified
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08/07/2018
Oak Court Auto Rocks
Took X-Terra in for regular oil change. They did it fast and were very thorough. Courteous and very reasonably priced. I use this shop pretty much exclusively for my SUV maintenance and repairs.

KT
Kristin t.
Memphis, TN
Jeep Grand Cherokee
Verified
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08/06/2018 Category: Service
Kristin said this business was able to get her in and out in a very short time frame. Their prices are very reasonable. She would recommend this business.
This review was collected via phone interview by Customer Research Inc.

IE
Ian E.
Memphis, TN
Toyota 4Runner
Verified
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08/03/2018
Great Service
Great experience as always. Had brakes checked and regular service performed. Brakes checked out good. In and out in less than an hour with an appointment.

AM
Andy M.
Memphis, TN
Hyundai Sonata
Verified
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08/01/2018
Pleased and Impressed!
We have been bringing our cars to Oak Court for quite a while now and my latest visit illustrates why. My owner's manual had a number of recommendations for the current service period but when I picked the car up, Oak Court informed me that several of the service requirements were not necessary at this time. You don't often find businesses that place honesty over income these days. In fact one of the chain repair and service places I occasionally used almost always up-sold me when I came in; invariably they told me I needed additional service or repair than my scheduled maintenance called for. It's comforting to have a place to take your cars that you can trust.

CC
Carolyn C.
Memphis, TN
Nissan Altima
Verified
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07/27/2018
They are the best.
Not only are they competent, realistic, reasonable and excellent, they are very polite considerate and kind. They are the best.

JW
June W.
Vincent, AL
Toyota Highlander
Verified
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07/23/2018 Category: Service
June said they were very professional. They used a coupon to save her some money. She's glad her sister told her about this business.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Memphis, TN
Hyundai Accent
Verified
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07/22/2018
Reliability
Service is great, personnel readily explain car problems and repair options. Honest and reliable.

NM
Natacha M.
Memphis, TN
Subaru Forester
Verified
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07/21/2018
Excellent service.
I am impressed with the excellent service provided by Oak Court Auto and the personal attention given to customers.

My car was towed there a couple of days ago and needed a battery change. Because of a health issue, I needed to have the car the next day to go to therapy. Somehow the technicians found the time to replace my battery and I was able to retrieve my car that same day. What more can one ask!

LH
Lewis H.
Memphis, TN
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018 Category: Service
Lewis said he likes the service the business provides.
This review was collected via phone interview by Customer Research Inc.

DC
David C.
Memphis, TN
Lexus ES 330
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
David said John provided good service. He assessed his vehicle quickly. The work was done at a good price.
This review was collected via phone interview by Customer Research Inc.

WT
Wanda T.
Greer, SC
INFINITI G35 Coupe
Verified
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07/19/2018 Category: Service
Wanda said the gentleman there was very helpful and she appreciates the quick service.
This review was collected via phone interview by Customer Research Inc.

JW
Joseph W.
Memphis, TN
Ford Mustang
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/11/2018 Category: Service
Joseph said he tried to walk in the front door of this business, but it was blocked and he had to get some ones attention to open the door. The entry was confusing because there were several entrances and he thought they were closed. The main door was kind of hard to find.
This review was collected via phone interview by Customer Research Inc.

LR
Leonard R.
Memphis, TN
Chevrolet Suburban
Verified
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07/08/2018
The Steel Horse I Ride
Blew transmission on my 2007 Suburban, Courteous folks arranged service and fixed transmission. Vehicle ready when promised. Way to go!

BP
Brad P.
Buford, GA
Chevrolet Traverse
Verified
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07/07/2018 Category: Service
Spoke with Adrian. She said the staff got her in right away and they were wonderful.
This review was collected via phone interview by Customer Research Inc.

LS
Lisa S.
Tennessee
Nissan JUKE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Lisa said she would recommend the business.
This review was collected via phone interview by Customer Research Inc.

AN
Albert N.
Memphis, TN
Buick Enclave
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Albert said the technicians are always nice and courteous. The business is always clean and the technicians manage to work him in when he is in a bind. It's great.
This review was collected via phone interview by Customer Research Inc.

KT
Kelly T.
Memphis, TN
Honda Civic Si
Verified
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06/24/2018
Been going for years, love it!
Always great service and friendly staff. I've been going to Ballinger's Oak Court Shell for years for service and when they moved to Oak Court Auto, there was no question as to whether or not I'd follow John Smith and his staff. I did and Oak Court Auto is a great location! The waiting room is more comfortable and there are plenty of magazines on hand while you wait. The staff has always gone above and beyond in regards to service - there was one time I was getting an oil changed and they noticed a leak in one of my tires and asked if I wanted it patched. These guys definitely know their stuff!!!

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