O'Donnell's Repair West Inc


Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

480 Reviews

98% Would Recommend
Latest Review 1 day ago
Richard H. on 02/22/2018
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Richard said the staff know what they are doing , and he trusts them to do a good job.
Vehicle: Chrysler Town & Country
Category: Service
Service Date: 02/19/2018
Review Created: 02/22/2018
This review was collected via phone interview by Customer Research Inc.
Jesse A. on 02/19/2018
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Jesse said the staff was very knowledgeable. He stated he appreciated getting a full invoice and work sheet. He said this way he was able to see how his money was used.
Vehicle: Chevrolet Blazer
Category: Service
Service Date: 02/14/2018
Review Created: 02/19/2018
This review was collected via phone interview by Customer Research Inc.
DAVE H. on 02/18/2018
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"good service"
all we needed was some windshield wipers and stopped in without an appointment and the attendant gave us immediate attention and service. a very pleasant person to deal with.
Vehicle: Ford Edge
Service Date: 02/15/2018
Review Created: 02/18/2018 02:02 AM
Jacob T. on 02/16/2018
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Jacob said he has been going to the business for 10 years. They take good care of him.
Vehicle: Chevrolet Cruze
Category: Service
Service Date: 02/13/2018
Review Created: 02/16/2018
This review was collected via phone interview by Customer Research Inc.
Elliott M. on 02/12/2018
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Elliot said he really appreciated the mechanic checking his battery before he went out and purchased one.
Vehicle: Toyota Sienna
Category: Service
Service Date: 02/09/2018
Review Created: 02/12/2018
This review was collected via phone interview by Customer Research Inc.
Laura C. on 01/31/2018
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Laura said the business was very kind and thorough.
Vehicle: Buick Regal
Category: Service
Service Date: 01/27/2018
Review Created: 01/31/2018
This review was collected via phone interview by Customer Research Inc.
Jim P. on 01/18/2018
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Jim said the business provides great customer service.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 01/10/2018
Review Created: 01/18/2018
This review was collected via phone interview by Customer Research Inc.
WILLIAM B. on 01/14/2018
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"Excellent, but high charge for only an hour of work and just $10 in parts ..."
They got the job done, but it was too expensive ... Only an hour of work, $10 in parts. Great garage, though. High'-class people ...
Vehicle: Buick Regal
Service Date: 01/12/2018
Review Created: 01/14/2018 02:37 PM
ROBIN E. on 01/13/2018
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"Great and honest service. "
I'm a customer for years I trust them and there prices are fair no gouging.
Vehicle: Cadillac Escalade
Service Date: 01/10/2018
Review Created: 01/13/2018 11:26 AM
Antoinette F. on 01/13/2018
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Antoinette said she brought her vehicle in during an emergency and Dave did not hesitate to help her. He was kind and did a good job.
Vehicle: Pontiac Grand Prix
Category: Service
Service Date: 01/12/2018
Review Created: 01/13/2018
This review was collected via phone interview by Customer Research Inc.
NICK K. on 01/07/2018
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"Front End Work"
I would have given 5 star but timeliness was a factor. They had a 4 hour job that they couldn't get finished in one day. I left my truck at 8:30 am and got it back the next day at 11:00 am. The work was done to my satisfaction.
Vehicle: Dodge Pickup
Service Date: 01/06/2018
Review Created: 01/07/2018 12:06 AM
Nick V. on 01/04/2018
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Nick said the business got him squeezed in for service when everyone else was busy. They did a good job.
Vehicle: Dodge Pickup
Category: Service
Service Date: 12/29/2017
Review Created: 01/04/2018
This review was collected via phone interview by Customer Research Inc.
MARGIE G. on 12/27/2017
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"The guys there are so nice and informative"
I am and older adult with little to no knowledge about car repairs. When I cam here, the gentleman at the counter asked several questions and answered my questions completely and simply.
When my car was ready, he showed me the old part and explained why it needed repair. I was completely satisfied with the service and would definitely recommend this service to everyone else.
Vehicle: Saturn VUE
Service Date: 12/22/2017
Review Created: 12/27/2017 06:13 AM
Kirk D. on 12/21/2017
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Kirk said the business is excellent and they always do a good job.
Vehicle: Chrysler 300
Category: Service
Service Date: 12/02/2017
Review Created: 12/21/2017
This review was collected via phone interview by Customer Research Inc.
Stephanie R. on 12/19/2017
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Stephanie said it was easy and efficient service and the customer service was good.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 12/01/2017
Review Created: 12/19/2017
This review was collected via phone interview by Customer Research Inc.
JENNIFER A. M. on 12/05/2017
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"Friendly and Outstanding service!"
These guys are fantastic! They diagnosed my problem with my Jeep, fixed it in a timely manner, and was completely reasonable prices. They got me back on the road quickly. It’s great to know there is still an auto repair shop that values me as a customer. Would recommend to anyone who wants great service and great quality of work!
Vehicle: Jeep Grand Cherokee
Service Date: 11/01/2017
Review Created: 12/05/2017 04:45 PM
Michael F. on 12/04/2017
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Michael said the staff did a good job.
Vehicle: Chevrolet Blazer
Category: Service
Service Date: 11/17/2017
Review Created: 12/04/2017
This review was collected via phone interview by Customer Research Inc.
Brandon M. on 11/29/2017
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Brandon said the business did exactly what he asked them to do.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 11/20/2017
Review Created: 11/29/2017
This review was collected via phone interview by Customer Research Inc.
JOLEE M. on 11/28/2017
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"A pot of gold!"
Ultimate customer Service and great results on car repairs! Thank you for everything!
Vehicle: Chevrolet Equinox
Service Date: 11/27/2017
Review Created: 11/28/2017 11:36 PM
DIANE C. on 11/14/2017
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"Ratings "
Mechanic example everything great personality and was in my budget
Vehicle: GMC Envoy
Service Date: 11/11/2017
Review Created: 11/14/2017 08:18 PM
Displaying Review 1 - 20 of 480 in total