O'Donnell's Repair West Inc


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491 Reviews

98% Would Recommend
Latest Review 4 days ago
Antoine O. on 04/21/2018
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Antoine said this business took care of him. It went above and beyond. He was very satisfied with the good service he received.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 04/10/2018
Review Created: 04/21/2018
This review was collected via phone interview by Customer Research Inc.
Robin B. on 04/20/2018
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Robin said she took her vehicle to this business because the brakes were smoking. They took her in right away without an appointment and fixed her brakes. They provided a great service and she appreciated what they did for her.
Vehicle: Ford F-150
Category: Service
Service Date: 03/29/2018
Review Created: 04/20/2018
This review was collected via phone interview by Customer Research Inc.
Ruth U. on 04/05/2018
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"Highly recommend"
I found the staff to be professional, knowledgeable, friendly, and most importantly, honest. Exceeded my expectations and I will definitely use again.
Service Date: 03/30/2018
Review Created: 04/05/2018 05:11 AM
JOE S. on 03/29/2018
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"Convemient and prompt service."
Good repair explanations. Fair pricing and quick response.
Vehicle: Ford Escape
Service Date: 03/23/2018
Review Created: 03/29/2018 06:03 AM
HORACIO L. on 03/28/2018
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"Well timed service and fair prices"
I’ve been to many different mechanics in the past and finally found one that breaks down what needs to be fixed in a way I can understand, any fix was done right the first time and at reasonable prices.
Vehicle: Chevrolet Impala
Service Date: 03/06/2018
Review Created: 03/28/2018 09:49 AM
MICHAEL R. on 03/28/2018
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"Excellent service (auto repair)"
The staff at O'Donnell's Repair West is just the best -- honest, prompt, fairly priced. The customer is always well-informed as to what is considered an essential repair or servicing, as well as additional options and areas of concern to look out for in the future. I'm even given shuttle service between the garage and my house. I plan on remaining an O'Donnell's customer.
Vehicle: Ford Edge
Service Date: 03/01/2018
Review Created: 03/28/2018 06:07 AM
Rebecca F. on 03/26/2018
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Rebecca said she would recommend the business.
Vehicle: Lincoln MKS
Category: Service
Service Date: 03/21/2018
Review Created: 03/26/2018
This review was collected via phone interview by Customer Research Inc.
Robert R. on 03/20/2018
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Robert said they did a good job.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 03/07/2018
Review Created: 03/20/2018
This review was collected via phone interview by Customer Research Inc.
DAWN G. on 03/02/2018
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"Friendly and convenient."
I have an old vehicle, and they always look everything over to be sure it stays in good repair. It sometimes takes longer than I expect to complete repairs, but staff is courteous in explaining reasons for delays.
Vehicle: GMC Envoy
Service Date: 02/28/2018
Review Created: 03/02/2018 07:24 AM
BOB P. on 03/01/2018
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"Thanks for the help"
My transmission failed and we are new in town so I didn't know where to take it. The service manager was very friendly, honest and helpful. Since the cost of repair was going to be more than the value of the car I decided to get rid of the car instead of getting it fixed. They didn't try to pressure me into letting them fix it and even though they weren't going to repair it, they allowed my car to sit on their lot for a very long time while I weighed options and finally made arrangements to get rid of it.

I would definitely feel comfortable taking my car to them for repairs in the future.
Vehicle: Ford Taurus
Service Date: 02/27/2018
Review Created: 03/01/2018 05:31 AM
LOIS S. on 02/26/2018
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"Close to home."
So far, it has been good.
Vehicle: Chevrolet Cobalt
Service Date: 02/23/2018
Review Created: 02/26/2018 11:21 AM
Richard H. on 02/22/2018
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Richard said the staff know what they are doing , and he trusts them to do a good job.
Vehicle: Chrysler Town & Country
Category: Service
Service Date: 02/19/2018
Review Created: 02/22/2018
This review was collected via phone interview by Customer Research Inc.
Jesse A. on 02/19/2018
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Jesse said the staff was very knowledgeable. He stated he appreciated getting a full invoice and work sheet. He said this way he was able to see how his money was used.
Vehicle: Chevrolet Blazer
Category: Service
Service Date: 02/14/2018
Review Created: 02/19/2018
This review was collected via phone interview by Customer Research Inc.
DAVE H. on 02/18/2018
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"good service"
all we needed was some windshield wipers and stopped in without an appointment and the attendant gave us immediate attention and service. a very pleasant person to deal with.
Vehicle: Ford Edge
Service Date: 02/15/2018
Review Created: 02/18/2018 02:02 AM
Jacob T. on 02/16/2018
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Jacob said he has been going to the business for 10 years. They take good care of him.
Vehicle: Chevrolet Cruze
Category: Service
Service Date: 02/13/2018
Review Created: 02/16/2018
This review was collected via phone interview by Customer Research Inc.
Elliott M. on 02/12/2018
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Elliot said he really appreciated the mechanic checking his battery before he went out and purchased one.
Vehicle: Toyota Sienna
Category: Service
Service Date: 02/09/2018
Review Created: 02/12/2018
This review was collected via phone interview by Customer Research Inc.
Laura C. on 01/31/2018
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Laura said the business was very kind and thorough.
Vehicle: Buick Regal
Category: Service
Service Date: 01/27/2018
Review Created: 01/31/2018
This review was collected via phone interview by Customer Research Inc.
Jim P. on 01/18/2018
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Jim said the business provides great customer service.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 01/10/2018
Review Created: 01/18/2018
This review was collected via phone interview by Customer Research Inc.
WILLIAM B. on 01/14/2018
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"Excellent, but high charge for only an hour of work and just $10 in parts ..."
They got the job done, but it was too expensive ... Only an hour of work, $10 in parts. Great garage, though. High'-class people ...
Vehicle: Buick Regal
Service Date: 01/12/2018
Review Created: 01/14/2018 02:37 PM
ROBIN E. on 01/13/2018
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"Great and honest service. "
I'm a customer for years I trust them and there prices are fair no gouging.
Vehicle: Cadillac Escalade
Service Date: 01/10/2018
Review Created: 01/13/2018 11:26 AM
Displaying Review 1 - 20 of 491 in total