Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

787 Reviews

100% Would Recommend
Latest Review 6 days ago

Reviews


DL
Daisy L.
North Chili, NY
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2019 Category: Service
Daisy said the business always does a good job.
This review was collected via phone interview by Customer Research Inc.

BF
Bill F.
Spencerport, NY
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019
expert service fair and honest low prices JOE IS THE BEST
OGDEN AUTO HAS FAIR COMPETITIVE PRICES . WOULD RECOMEND TO MY ENTIRE FAMILY.

JB
James B.
Rochester, NY
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2019
Great people giving great service and the best value for the money.
II brought my aging car in for it's annual NYS inspection to be hit with everybody's nightmare...things needed replacing!
But when I was shown and then walked. step-by-step, through what had worn out and why I needed to replace them, I was glad to do it.
Only what I needed to have fixed was done. No frills or add-ons.
I had to go to another appointment and so that I didn't miss it, I was given a "loaner" to use while the job was being finished.
When it was done, they called me.
Best of all, when I paid, it was less than I expected.
As always, great people giving great service and the best value for the money.

TM
Thomas M.
Spencerport, NY
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2019
Great Service in a very timely manner.
Very accommodating. Joe got me in for a inspection at the very end of the day. Could have said no and schedule for another day. Inspection was quick and complete within a short time.

LO
Lisa O.
North Chili, NY
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2019
Honest business
Ogden automotive is honest and customer service focused!! I appreciate that they check my car over every time I come in for an oil change. They don’t try to sell me any service before it is necessary to do. A lot of the Chain Repair shops do that!! At Ogden Automotive they will always give me an approximate length of time when the service will have to be performed.

EV
Elissa V.
Rochester, NY
Ford Expedition EL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019
Thorough, timely and fair
I return to Ogden Automotive because they are honest, thorough and communicate well.

EB
Eileen B.
Spencerport, NY
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2019
They are the best!
They are honest and polite.

LJ
Leia J.
Scottsville, NY
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019 Category: Service
Leia said she did not have to wait on her service. The employees completed the service pretty quickly. They provided good.
This review was collected via phone interview by Customer Research Inc.

JR
Jared R.
Rochester, NY
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2019 Category: Service
Jared said the service was outstanding. The business had a great mechanic.
This review was collected via phone interview by Customer Research Inc.

KH
Keith H.
Rochester, NY
Honda Crosstour
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2019
ALWAYS GREAT SERVICE
I don't know what more to say that I already haven't. Will almost always get you in right away. Diagnosis of any problems are always spot on. Always friendly and courteous employees. I come from Irondequoit but well worth the few extra minutes. Highly recommend giving them a try. Keith H.

EB
Elaine B.
Rochester, NY
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019 Category: Service
Elaine said she has been going to the business for several years. She said they were very fair, very knowledgeable and she was happy with he service.
This review was collected via phone interview by Customer Research Inc.

KS
Kyle S.
Rochester, NY
Ford Expedition EL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2019 Category: Service
Kyle said the business was honest. He also said he and his family have been going to the business for a long time and they were also fair.
This review was collected via phone interview by Customer Research Inc.

KS
Kathy S.
Rochester, NY
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2019 Category: Service
Kathy said the staff took care of her son right away and checked everything to make sure all was okay. They were very honest and thorough.
This review was collected via phone interview by Customer Research Inc.

MH
Marty H.
Brockport, NY
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2019 Category: Service
Marty said the staff at this business always treat him good.
This review was collected via phone interview by Customer Research Inc.

NS
Nick S.
Spencerport, NY
Honda Accord Crosstour
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Nick said that he recommends the business for service.
This review was collected via phone interview by Customer Research Inc.

BR
Ben R.
Spencerport, NY
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019
Best place to get you car fixed
I’ve had many cars serviced here and brought many friends and family to Ogden Automotive, never have I been disappointed. Work is always well done and priced well.

MM
Mike M.
Rochester, NY
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
Mike said they did a good job.
This review was collected via phone interview by Customer Research Inc.

PM
Paul M.
Rochester, NY
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2019
Review of services
As always in the pass 18 years, service times were met to be with our schedule, work was done with extreme professional manner. Cost was fair and reasonable.

KH
Keith H.
Rochester, NY
Honda Crosstour
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2019
STOPPED IN UNANNOUNCED
Needed back windshield wiper installed and was right near by....stopped in and they put a wiper on. Took all but 5 minutes. Timing is everything sometimes!

FH
Felipe H.
Rochester, NY
Subaru Crosstrek
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2019
Honest work
I like coming here for their fairness and honesty. I came prepared to spend several hundred dollars for brakes and new tires which I thought was needed. They said I only needed my rear brakes, and stated my tires were good enough to last through the summer. I have had this experience with them several times where they only recommend what is truly needed.