Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

751 Reviews

100% Would Recommend
Latest Review 2 days ago

Reviews


EB
Elaine B.
Rochester, NY
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Elaine said she been going to the business for several years. The mechanics have done excellent work and she never has a problem. She said she can get an appointment quickly and she has nothing but good things to say. She is absolutely happy with their service.
This review was collected via phone interview by Customer Research Inc.

LP
Larry P.
Scottsville, NY
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Larry said the service was good.
This review was collected via phone interview by Customer Research Inc.

HT
Herman T.
Spencerport, NY
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018
Great service
The service provided here is always fantastic. Brought my 2009 focus in for oil change, horn failure, and state inspection was completed fairly quickly and right the first time.

PG
Philip G.
Spencerport, NY
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018
Last Minute Inspection
Came home from college and forgot to have the inspection done by July 31. Called Joe in the morning and asked if I could drop off my car and have it inspected today. He said bring it in and I did and left it for a few hours. They inspected my car and I avoided a possible ticket for expired inspection. Great people and excellent work.

JC
John C.
Rochester, NY
GMC Sierra 2500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
John said, this business does good work and they always exceed his expectations.
This review was collected via phone interview by Customer Research Inc.

TS
Tim S.
Rome, NY
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Tim said the business got his vehicle done on time. The business had reasonable prices and his vehicle was done right.
This review was collected via phone interview by Customer Research Inc.

ML
Michael L.
Spencerport, NY
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Spoke with Michael Jr. He said his overall experience was good. They give good service.
This review was collected via phone interview by Customer Research Inc.

PM
Paul M.
Rochester, NY
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018
Recent Service for company 2013 Taurus
Totally satisfied with recent service as always. Ogden Automotive has been servicing my company vehicles for the past 17 years. They provide a professional and personal service always. If there is additional service needs when we bring in a vehicle, they are sure to recommend them. They save me money by servicing needs before they become major problems. They always stand by their work 100%.. I highly recommend them for your company and personal vehicle needs. I have recommend them to several friends who also have become long time customers.

TI
Tony I.
Rochester, NY
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Tony said the staff did a good job with his vehicle.
This review was collected via phone interview by Customer Research Inc.

ED
Ernest D.
Spencerport, NY
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Ernest said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

AC
Andrea C.
Rochester, NY
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Andrea said the problem got taken care of quick with a great price and got done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

MG
Matt G.
Rochester, NY
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Matt said the staff was friendly and the work was done quickly.
This review was collected via phone interview by Customer Research Inc.

CL
Christopher L.
Rochester, NY
Kia Rio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Christopher said the employees provided fantastic service. They answered their phone immediately. They provided good work. They completed service on time.
This review was collected via phone interview by Customer Research Inc.

HG
Hamad G.
Spencerport, NY
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Hamad said the business provided great service.
This review was collected via phone interview by Customer Research Inc.

KH
Keith H.
Rochester, NY
Honda Crosstour
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018
ALWAYS A PLEASURE DOING BUSINESS WITH THIS SHOP
Car needed brakes and caliper along with an oil change. Done very timely and I feel at a very reasonable price. I drive from Irondequoit for my repairs there......that's how much I appreciate the way I am treated and my vehicles are treated too!

JM
Joe M.
Rochester, NY
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018
Confidence in our Mechanic
We always take our vehicles to Joe Vita at Ogden Automotive. Great service, accommodating appointments, never had a problem with any of the work done on our vehicles over the years we have been going there. Excellent place to go.

EB
Elaine B.
Rochester, NY
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Elaine said she has been going to this business for years and she has always been happy with the service.
This review was collected via phone interview by Customer Research Inc.

TC
Tyler C.
Spencerport, NY
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Tyler said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

RT
Rene T.
Rochester, NY
Jeep Patriot
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/06/2018 Category: Service
Rene said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

LO
Lisa O.
North Chili, NY
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018
Customer Service / Honesty
I cannot give a more positive review. From honesty to great customer service! I highly recommend Ogden Automotive! Being a single woman has its challenges when it comes to buying used cars to getting them serviced. Ogden Automotive has done complete evaluations on several used cars I have purchased before the purchase. They always have me an honest evaluation. They also have taken the concern away when I need a repair I always know they are honest. Being a woman it has not always been this way for me.