Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

654 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


NP
Nate P.
North Carolina
Honda Odyssey
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Nate said they did a great job and the price was good.
This review was collected via phone interview by Customer Research Inc.

RT
RON T.
Wilmington, NC
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018
Wheel lug nut problem/oil change
I had new tires installed and the tire dealer told me that I had some lug nuts that would not tighten and recommended I have my vehicle towed to a maintenance facility. I declined the tow job. I bought some new lug nuts just in case and then took my vehicle to O'Learly's where I had taken it several times before.

They removed all four of the wheels and told me that all of the lug nuts were tight when removed. I ask them to reinstall all four wheels and see if all of the lug nuts would torque properly. They didd so and advised that all was well. I then requested that they perform and oil change which they did. These folks have ALLWAYS been great!

MB
Matt B.
North Carolina
Toyota Tacoma
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/15/2018 Category: Service
Matt said he has had no problems at this business. The front desk guy is a really good guy. He enjoys working with him. The staff treat people very well and are easy to work with. The pricing for the work done is very fair.
This review was collected via phone interview by Customer Research Inc.

TW
Tim W.
North Carolina
Toyota FJ Cruiser
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Tim said the staff at the facility were friendly and provided good service.
This review was collected via phone interview by Customer Research Inc.

CN
Cornelius N.
Wilmington, NC
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Spoke with Cornelius's wife. She said she appreciates Charles keeping her informed of her appointments and is happy with their service.
This review was collected via phone interview by Customer Research Inc.

DM
Deb M.
Wilmington, NC
Toyota Prius
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Deb said Charles always takes care of her and she doesn't have to worry.
This review was collected via phone interview by Customer Research Inc.

CF
Cody F.
North Carolina
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Cody said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

MM
Maeola M.
Wilmington, NC
Toyota Highlander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Maeola said she was happy with everything at the business and they're the only ones she will go to.
This review was collected via phone interview by Customer Research Inc.

WM
William M.
Wilmington, NC
Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
William said he has used them since they opened. He has always been satisfied. So, he keeps going back.
This review was collected via phone interview by Customer Research Inc.

AR
AMY R.
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018
always a pleasure
This is my "go to" spot.They are always friendly, the waiting area is always clean and my car is always taken care of.
Craig S., District Manager from O'leary's Automotive Repair responded on 05/29/2018

Awesome!  Thank you for taking the time to leave us your feedback


DB
DJ B.
Wilmington, NC
Chevrolet Chevy Express
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018
Very knowledgeable
A terrific experience. Fast and friendly service
Craig S., District Manager from O'leary's Automotive Repair responded on 05/29/2018

Always glad to hear.  Thank you!


AM
Alisha M.
Wilmington, NC
GMC Savana Cutaway
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Alisha said this facility provided great customer service.
This review was collected via phone interview by Customer Research Inc.
Craig S., District Manager from O'leary's Automotive Repair responded on 05/29/2018

We pride ourselves on that, thank you !


AF
Alexander F.
Wilmington, NC
Toyota 4Runner
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Alexander said he had no issues and his vehicle works.
This review was collected via phone interview by Customer Research Inc.
Craig S., District Manager from O'leary's Automotive Repair responded on 05/29/2018

Glad to hear it!


SR
Sophie R.
North Carolina
Lexus ES 350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Sophie said the business provided her vehicle with maintenance that was done quickly. The process of getting her vehicle serviced at the business was easy.
This review was collected via phone interview by Customer Research Inc.
Craig S., District Manager from O'leary's Automotive Repair responded on 05/29/2018

Very glad to hear of your wonderful experience.  Please let us know if we can help you in the future!


MI
Miguel I.
North Carolina
Lexus RX 350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Miguel said they have great service.
This review was collected via phone interview by Customer Research Inc.
Craig S., District Manager from O'leary's Automotive Repair responded on 05/29/2018

We do our best!


TJ
Tarah J.
Wilmington, NC
Nissan NV
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Tarah said the staff did a great job, they were super friendly, gave her a great price, and the service was done in a timely manner. She said the inside of the facility was clean.
This review was collected via phone interview by Customer Research Inc.
Craig S., District Manager from O'leary's Automotive Repair responded on 05/29/2018

Thsnk you for taking the time to leave us your review.  We are happy to be of help anytime!


DL
David L.
Wilmington, NC
Volvo 940
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/08/2018 Category: Service
David said they are good. He likes the business. He has two vehicles and he takes them in regularly. He's happy with the work they do and their prices. They don't try to rob their customers.
This review was collected via phone interview by Customer Research Inc.
Craig S., District Manager from O'leary's Automotive Repair responded on 05/09/2018

We wouldnt think of it.  Very glad to hear of your positive experience!


SB
Stephen B.
North Carolina
Honda Accord Wgn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Stephen said he got a simple oil change and he brought in some parts himself. He said it was an easy thing to have done.
This review was collected via phone interview by Customer Research Inc.
Craig S., District Manager from O'leary's Automotive Repair responded on 05/09/2018

Happy to make it easy for you!


TR
Tom R.
Wilmington, NC
Toyota RAV4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Tom said they were polite, very nice and very helpful. He had his tire changed at this business. Charles was very nice and it was a pleasant experience.
This review was collected via phone interview by Customer Research Inc.
Craig S., District Manager from O'leary's Automotive Repair responded on 05/09/2018

Thats great!


MS
Mark S.
North Carolina
Chevrolet Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Mark said he gets friendly service.
This review was collected via phone interview by Customer Research Inc.
Craig S., District Manager from O'leary's Automotive Repair responded on 05/09/2018

Glad to hear it! Thank you for taking the time to let us know


Displaying Review 1 - 20 of 654 in total