Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

668 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


CG
Cheryl G.
North Carolina
Chrysler Sebring
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Cheryl said they were honest , they did a good job, they did not charge for information. They are good mechanics. It was a very good experience, They will have her business from now on.
This review was collected via phone interview by Customer Research Inc.

LW
Lola W.
NC
Cadillac Escalade
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Lola said, she is a long time customer of this business. They are thorough and efficient.
This review was collected via phone interview by Customer Research Inc.

PL
Pamela L.
Wilmington, NC
Cadillac ATS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Pamela said the business was trustworthy. They provided good service and the price was reasonable.
This review was collected via phone interview by Customer Research Inc.

SS
SCOTT S.
Wilmington, NC
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018
always honest and forthright
I have always had an excellent experience here. With a vehicle that has over 200k miles, I trust the mechanics at O'learys to do what's best for me and they have never let me down.

WS
Will S.
Wilmington, NC
Nissan Versa
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Will said they are really helpful, they got it done quickly. Everything was good.
This review was collected via phone interview by Customer Research Inc.

KL
Kelly L.
North Carolina
Ford
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Kelly said this business is absolutely fabulous. Ray was very knowledgeable with respect to his 52 year old vehicle.
This review was collected via phone interview by Customer Research Inc.

LS
Lamont S.
North Carolina
Nissan Murano
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/25/2018 Category: Service
Lamont said the business provided pretty good service and they gave him a free estimate.
This review was collected via phone interview by Customer Research Inc.

MM
Maria M.
North Carolina
Nissan Sentra
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/24/2018 Category: Service
Maria said she had to return her vehicle to this business multiple times.
This review was collected via phone interview by Customer Research Inc.

AM
ANTHONY M.
Wilmington, NC
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018
O'Leary's Automotive Service
O'Leary's Automotive is very proficient with very good customer service. They're the first one's I call when I need my Ford Explorer serviced.

FZ
Frank Z.
North Carolina
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Frank said the employees answered all his calls and his vehicle is doing great.
This review was collected via phone interview by Customer Research Inc.

GS
Greg S.
North Carolina
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Greg said the business' staff did what they promised, and the pricing was fair.
This review was collected via phone interview by Customer Research Inc.

BD
Barbra D.
Wilmington, NC
Honda Civic Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Spoke with Beth. She said the employees always take care of her 84 year old mother's vehicle and she appreciates it very much.
This review was collected via phone interview by Customer Research Inc.

RM
Ray M.
Wilmington, NC
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Ray said he takes 3 of his vehicles there and they always take care of him, they tell him exactly what needs to be done and they do not up sell so he feels no pressure. It is always a good experience.
This review was collected via phone interview by Customer Research Inc.

AM
Alexa M.
North Carolina
Saturn VUE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Alexa said she has no complaints at all.
This review was collected via phone interview by Customer Research Inc.

NP
Nate P.
North Carolina
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Nate said they did a great job and the price was good.
This review was collected via phone interview by Customer Research Inc.

RT
RON T.
Wilmington, NC
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018
Wheel lug nut problem/oil change
I had new tires installed and the tire dealer told me that I had some lug nuts that would not tighten and recommended I have my vehicle towed to a maintenance facility. I declined the tow job. I bought some new lug nuts just in case and then took my vehicle to O'Learly's where I had taken it several times before.

They removed all four of the wheels and told me that all of the lug nuts were tight when removed. I ask them to reinstall all four wheels and see if all of the lug nuts would torque properly. They didd so and advised that all was well. I then requested that they perform and oil change which they did. These folks have ALLWAYS been great!

MB
Matt B.
North Carolina
Toyota Tacoma
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/15/2018 Category: Service
Matt said he has had no problems at this business. The front desk guy is a really good guy. He enjoys working with him. The staff treat people very well and are easy to work with. The pricing for the work done is very fair.
This review was collected via phone interview by Customer Research Inc.

TW
Tim W.
North Carolina
Toyota FJ Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Tim said the staff at the facility were friendly and provided good service.
This review was collected via phone interview by Customer Research Inc.

CN
Cornelius N.
Wilmington, NC
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Spoke with Cornelius's wife. She said she appreciates Charles keeping her informed of her appointments and is happy with their service.
This review was collected via phone interview by Customer Research Inc.

DM
Deb M.
Wilmington, NC
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Deb said Charles always takes care of her and she doesn't have to worry.
This review was collected via phone interview by Customer Research Inc.