Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

326 Reviews

99% Would Recommend
Latest Review 28 days ago

Reviews


RH
Rob H.
California
Volkswagen EuroVan
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05/25/2018 Category: Service
Rob said he trusts the business inherently and they are honest to a fault.
This review was collected via phone interview by Customer Research Inc.

RP
Rita P.
California
Lexus ES 330
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05/24/2018 Category: Service
Rita said Norman did a good job and she intends to bring all her vehicles to him.
This review was collected via phone interview by Customer Research Inc.
Norman G., Manager-Mechanic from Orange Hills Auto Care Plus responded on 05/26/2018

Thank you Rita!!! You are such a blessing!!!


MS
Michelle S.
Orange, CA
Honda Civic Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Michelle said the staff were friendly. She said the service was quick, efficient, and performed on time. She said the service was great overall and she was very pleased.
This review was collected via phone interview by Customer Research Inc.
Norman G., Manager-Mechanic from Orange Hills Auto Care Plus responded on 05/26/2018

Thank you Michelle!!! We are only a phone call away! 


RM
RAY M.
Corona, CA
Honda Odyssey
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018
Service
Knowledgeable and honest

RR
Robert R.
Tustin, CA
Toyota Sienna
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04/28/2018 Category: Service
Spoke with Ivany. She said this business did a good job and their rate is really good.
This review was collected via phone interview by Customer Research Inc.

JC
Joe C.
Orange, CA
Acura TSX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Joe said they did an awesome job. They are honest.
This review was collected via phone interview by Customer Research Inc.

DH
darrin H.
Orange, CA
Chevrolet Equinox
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Darrin said Norm does good work.
This review was collected via phone interview by Customer Research Inc.

GR
GREG R.
Santa Ana, CA
Toyota Highlander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018
Outstanding Service!!
Was desperate for a good, qualified, and honest auto mechanic. Very lucky to have found Norm's shop a number of years ago. Since then, his service has been totally satisfying. This is the only place we will bring our two cars. Norm knows us and he knows our vehicles. You couldn't find a better auto shop for YOUR vehicle. Go see Norm and become a customer for life like myself.

HS
Hilda S.
Orange, CA
Cadillac ATS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Hilda said she received all around good service. The staff was courteous, the price was fair, and it was easy.
This review was collected via phone interview by Customer Research Inc.

FB
Flordeliza B.
Irvine, CA
Toyota Highlander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Flordeliza said she was satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

JM
Jowie M.
Buena Park, CA
Lexus GX 470
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Jowie said the service was good and the employees are honest.
This review was collected via phone interview by Customer Research Inc.

RW
RICK W.
Santa Ana, CA
Jeep Wrangler
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04/09/2018
Norm is always so honest and quick.
We have been coming to Norm for years, with all kinds of cars in our family. Never a bad experience. Great place!

JF
JAVIER F.
Orange, CA
Nissan Xterra
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04/06/2018
Excellent service
This is your one stop place to have your vehicle fixed and serviced. Everytime I need something checked out that I can't find or fix. I bring my car here and he'll fix it better than I would plus find out other stuff that will break down soon. Extreme fair prices, i regret going to Firestone that's for sure.

LT
Len T.
Anaheim, CA
Honda Civic
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03/22/2018 Category: Service
Len said business did a good job.
This review was collected via phone interview by Customer Research Inc.

GT
Gloria T.
Santa Ana, CA
Toyota FJ Cruiser
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03/13/2018 Category: Service
Gloria said this business is the best. They employees are excellent, and give the best personal service.
This review was collected via phone interview by Customer Research Inc.

JM
Jeff M.
Orange, CA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2018 Category: Service
Jeff said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JY
JOHN Y.
Orange, CA
Ford Mustang
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02/11/2018
Norm is the best
Norm is a "hands on" mechanic (don't try to shake hands with him, you'll never get clean). He's hardworking , fair, and honest. I have a "66 Mustang. Norm's the only one I trust to work on it,

JM
Joselito M.
Orange, CA
Toyota Corolla
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02/07/2018 Category: Service
Joselito said he received good service from this business.
This review was collected via phone interview by Customer Research Inc.

KB
Kathy B.
Orange, CA
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02/05/2018
# 1 Best Mechanic
This is the best mechanic I have ever had he's honest and always wants to make things right I've been going to Norm for about 8 years now and I truly appreciate his honesty integrity and kindness thank you Norm if I could give you more than five stars I sure would
JOCELYN B. from Orange Hills Auto Care Plus responded on 02/08/2018

Thank you Ms Kathy for this amazing review!!! Because of people like you who really appreciate what we do, we are encouraged to help more & bless everyone with full satisfaction. 
Bless your heart, Ms Kathy!


MD
Marivic D.
Cerritos, CA
Mitsubishi Montero
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01/24/2018 Category: Service
Marivic said she appreciated that the staff at this business did more than they were supposed to do. They went above and beyond all her expectations. Instead of charging her right away to buy parts they had a try-it-first-and-see attitude, to see if services were really needed. She stated she felt they were very honest.
This review was collected via phone interview by Customer Research Inc.
JOCELYN B. from Orange Hills Auto Care Plus responded on 02/04/2018

Thank you Ms Marivic D of Cerritos CA!!!
Wow! Such a blessing to service your cars at our facility!
Ohap promise to provide excellent service to all and make sure to save money on the parts that are and not needed. 
Thank you for the trust, Ms M!!!