Overview

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

3960 Reviews

ReScore Reviews™ (76)

ReScore
Overall Rating 4.7105301/5Overall Rating 4.7105301/5Overall Rating 4.7105301/5Overall Rating 4.7105301/5rating 4.7105301
Original
Overall Rating 2.23684/5Overall Rating 2.23684/5rating 2.23684rating 2.23684rating 2.23684
94% Would Recommend
100% Business Response
Latest Review about 2 hours ago

Reviews


SS
Suzanne S.
Clermont, FL
2015 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Continued great service
Thank you

SA
Sharon A.
Orlando, FL
2012 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Orlando Hyundai
Everyone is always helpful in the Sevice Dept.

MW
Mark W.
Windermere, FL
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Service
Went in for just an oil change and tire rotation. Service advisors were very courteous, and the service department did the oil change, tire rotation, and even took care of a recall. All done quicker than expected. The dealership was comfortable and clean.

MD
Mario D.
Winter Garden, FL
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Orlando hyundai
Excellent service
CHARLES B M., SERVICE DIRECTOR from Orlando Hyundai responded on 09/18/2018

We appreciate you very much.  Thank you for your 5 Star review of Orlando Hyundai Service Department.  Thank you for your business and your loyalty to our Service Department. 

Chuck McIntosh
Service Director
Orlando Hyundai
407-578-5337
charlesmcintosh@orlandohyundai.com


MB
Michael B.
Winter Garden, FL
2017 Hyundai Veloster
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/17/2018 Category: Service
Dirty Hands, Clean Car
Brought our Veloster in for its free first oil change. As for the oil change, it took a little longer than it should of. The bad part was the car had just been detailed and after the they finished on the hood was big oily hand print which nobody wiped off.
CHARLES B M., SERVICE DIRECTOR from Orlando Hyundai responded on 09/18/2018

Thank you for your feedback.  If you can stop by we would be happy to clean your vehicle for you.  We appreciate your business and would like to make it up to you.

Chuck McIntosh
Service Director
Orlando Hyundai
407-578-5337
charlesmcintosh@orlandohyundai.com


MD
Martha D.
Orlando, FL
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018 Category: Service
Friendly and efficient
My title speaks for itself
CHARLES B M., SERVICE DIRECTOR from Orlando Hyundai responded on 09/17/2018

Thanks for the review.  We appreciate your kind words about Derrick.  He is friendly and efficient.  We appreciate your business and look forward to seeing you in the future.

Chuck McIntosh
Service Director
Orlando Hyundai
407-578-5337
charlesmcintosh@orlandohyundai.com


Verified Customer
Deltona, FL
2018 Hyundai Ioniq Hybr
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
yes very good
good
CHARLES B M., SERVICE DIRECTOR from Orlando Hyundai responded on 09/17/2018

Thank you for taking the time to complete our Sure Critic review.  We appreciate you very much.  Thank you for your business and your loyalty to our Service Department.

Chuck McIntosh
Service Director
Orlando Hyundai
407-578-5337
charlesmcintosh@orlandohyundai.com


LC
Luis C.
Orlando, FL
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Friendly and fast service
I love the service , love the smiles which to me is very important because it makes you feel welcomed. Please keep up the good work
CHARLES B M., SERVICE DIRECTOR from Orlando Hyundai responded on 09/17/2018

Thank you for your very kind words.  We appreciate you more than you know.  It's Customers like you that make us smile.

Chuck McIntosh
Service Director
Orlando Hyundai
407-578-5337
charlesmcintosh@orlandohyundai.com


AS
Alicia S.
Orlando, FL
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
They are all nice get the work done in record time
I have always appreciate Orlando Hyundai they have always been there fixing my car and appointments are always available
CHARLES B M., SERVICE DIRECTOR from Orlando Hyundai responded on 09/17/2018

Thank you for the 5 Stars.  Thank you for taking the time to complete our Sure Critic review.  We appreciate you very much.  Thank you for your business and your loyalty to our Service Department.

Chuck McIntosh
Service Director
Orlando Hyundai
407-578-5337
charlesmcintosh@orlandohyundai.com


Verified Customer
Orlando, FL
2012 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/14/2018 Category: Service
Great service
We took our Sonata in for what turned out to be a simple fix and everyone was nice and helpful
Barry M O. from Orlando Hyundai responded on 09/17/2018

Thank you for your review of Orlando Hyundai Service Department.  We appreciate your business very much.


SJ
Seantel J.
Mount Dora, FL
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
John
John
CHARLES B M., SERVICE DIRECTOR from Orlando Hyundai responded on 09/17/2018

Thank you for taking the time to complete our Sure Critic review.  Thank you for the 5 Stars.  We appreciate you very much.  Thank you for your business and your loyalty to our Service Department.

Chuck McIntosh
Service Director
Orlando Hyundai
407-578-5337
charlesmcintosh@orlandohyundai.com


GL
Gilbert L.
Clermont, FL
2012 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Service visit
Quick and to the point
CHARLES B M., SERVICE DIRECTOR from Orlando Hyundai responded on 09/17/2018

Thank you for your 5 Star review of Orlando Hyundai Service Department.  We appreciate your loyalty to our Service Department.

Chuck McIntosh
Service Director
Orlando Hyundai
407-578-5337
charlesmcintosh@orlandohyundai.com


Verified Customer
Altamonte Springs, FL
2018 Hyundai Elantra
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
09/14/2018 Category: Service
Oil change
Took forever to get an oil change and air in my tires. And they were not able to check a noise my car was making. Waited over 2 hours. Will not be coming back to this dealership for service.
CHARLES B M., SERVICE DIRECTOR from Orlando Hyundai responded on 09/14/2018

I apologize for the total time required last Sarurday to perform the maintanance on your Elantra.  I called and am sorry I missed you, I would like to speak with you personally to apologize for our performance.  Thank You.

Chuck McIntosh
Service Director
Orlando Hyundai
407-578-5337
ext. 211
charlesmcintosh@orlandohyundai.com


TT
Tiffany T.
Orlando, FL
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Great
I always get great service Roger was also excellent
CHARLES B M., SERVICE DIRECTOR from Orlando Hyundai responded on 09/14/2018

Than you for recommending Orlando Hyundai Service Department. We appreciate your business and loyalty to our store.

Chuck McIntosh
Service Director
Orlando Hyundai
407-578-5337
charlesmcintosh@orlandohyundai.com


SP
Sharon P.
Apopka, FL
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
matinance
friendly people
CHARLES B M., SERVICE DIRECTOR from Orlando Hyundai responded on 09/14/2018

Thank you for your 5 Star review of Orlando Hyundai.  Check out orlandohyundai.com service specials tab for great service deals.

Chuck McIntosh
Service Director
Orlando Hyundai
407-578-5337
charlesmcintosh@orlandohyundai.com


CF
Charlotte F.
Orlando, FL
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
John
John is so nice and so helpful, you can tell he really cares
CHARLES B M., SERVICE DIRECTOR from Orlando Hyundai responded on 09/14/2018

Thank you for your very positive review of John and Orlando Hyunai Service Department.  We appreciate your business.  We look forward to seeing you on your next visit. 

Chuck McIntosh
Service Director
Orlando Hyundai
407-578-5337
charlesmcintosh@orlandohyundai.com


BN
Barbara N.
Orlando, FL
2012 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
so close to my home
prompt quick service. top notch and profesional
CHARLES B M., SERVICE DIRECTOR from Orlando Hyundai responded on 09/13/2018

Thank you for taking the time to complete our Sure Critic review.  We appreciate you very much.  Thank you for your business and your loyalty to our Service Department.

Chuck McIntosh
Service Director
Orlando Hyundai
407-578-5337
charlesmcintosh@orlandohyundai.com


BU
Bernard U.
Kissimmee, FL
2015 Hyundai Genesis
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/13/2018 Category: Service
Getting it done
The people!
CHARLES B M., SERVICE DIRECTOR from Orlando Hyundai responded on 09/13/2018

Thank you for taking the time to complete our Sure Critic review.  We appreciate you very much.  Thank you for your business and your loyalty to our Service Department.

Chuck McIntosh
Service Director
Orlando Hyundai
407-578-5337
charlesmcintosh@orlandohyundai.com


CS
Christine S.
Clermont, FL
2014 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
EXCELLENT SERVICE!!!!!
I bought my 2014 Elantra at Orlando Hyundai almost 2 years ago. I have elected to come back to the same dealership because I know the Manager, John, will be honest about the needs of my car!!! I could have gone to the Clermont Hyundai, which is 2 miles from me but elected to drive 20+ miles to Orlando Hyundai!! TRUST is EVERYTHING!!!

Thank you!!

Christine Shirley
CHARLES B M., SERVICE DIRECTOR from Orlando Hyundai responded on 09/12/2018

Thank you giving us a Five Star Sure Critic review.  We appreciate you very much.  Thank you for your business and your loyalty to our Service Department. 

Chuck McIntosh
Service Director
Orlando Hyundai
407-578-5337
charlesmcintosh@orlandohyundai.com


Verified Customer
Orlando, FL
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Service
Superior service
CHARLES B M., SERVICE DIRECTOR from Orlando Hyundai responded on 09/12/2018

Thank you for the Five Star Sure Critic review.  We appreciate you very much.  Thank you for your business and your loyalty to our Service Department.  We appreciate you recommending our Service Department. 

Chuck McIntosh
Service Director
Orlando Hyundai
407-578-5337
charlesmcintosh@orlandohyundai.com