Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

1181 Reviews

99% Would Recommend
Latest Review about 9 hours ago

Reviews


CC
CAROLYN C.
Idaho Falls, ID
Honda Pilot
Verified
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10/16/2018
Great service from Oswald's.
I have always had great service from Oswald's, even when they were extremely busy.

MS
MERILYN S.
Idaho Falls, ID
GMC Terrain
Verified
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10/10/2018
Great service from Josh!
I appreciate the friendly helpful employees and a smile with a great service 😁

CC
Colten C.
Idaho Falls, ID
Chevrolet Tahoe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/09/2018 Category: Service
Colton said the service was good and quick. He stated that he had to wait a week for an appointment.
This review was collected via phone interview by Customer Research Inc.

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Chris S.
Idaho Falls, ID
GMC Savana Cutaway
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Chris said he has never had service like he has had from this business. He always takes his vehicle to them and when he drops it off in the morning its usually done before noon. This recent time the business informed him his vehicle wouldn't be ready at the expected time because they have to order parts, the business gave him options before working on the vehicle. He appreciates their honesty.
This review was collected via phone interview by Customer Research Inc.

RS
ROBERT S.
Idaho Falls, ID
Pontiac Grand Am
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018
Excellent Service Again
It turned out to be a small problem. Excellent help and the car was done in a few hours.

SA
SAMANTHA A.
Idaho Falls, ID
Chevrolet Silverado SS
Verified
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10/06/2018
Genuine people
Oswald’s is a very friendly environment. All of the employees are nice and genuine. I will recommend them to anyone.

DO
DAWN O.
Rock Springs, WY
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
Excellent Service
These gentlemen are fantastic! My check engine light was on and my car was making a horrible noise. They got me in quickly, found the problem, didn’t charge me for a diagnostic and fixed the problem for far less than anyone else would have. Very professional and honest. I would trust them to work on my car in the future!

RB
Richard B.
Idaho Falls, ID
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018 Category: Service
Richard said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

SA
Selmer A.
Idaho Falls, ID
GMC Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Selmer said he received quality service and the staff was courteous.
This review was collected via phone interview by Customer Research Inc.

ME
MATT E.
Idaho Falls, ID
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018
Transmission swap
Had to have the transmission swapped in my truck. These guys were great! They kept in contact with me the whole time.
They notified me of any parts or additional work that needed done in order to get the job done correctly the first time. The truck runs and drives great now.

KR
KATHLEEN R.
Idaho Falls, ID
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2018
Great customer service
Awesome company with great customer service! They take good care of their customers! I recommend Oswald's to people all the time!!

KB
KYRA B.
Idaho Falls, ID
Mazda 626
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018
Always love the service!
I have never had a bad experience at Oswald’s, nor have I met anyone in person who has. They have always been efficient, thorough, honest, and trustworthy. Best service/repair shop in town!

KC
Kent C.
Idaho Falls, ID
Ford Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/28/2018 Category: Service
Kent said they are always very reliable and the turnaround time is very quick . He likes that they don't do things that don't need to be done.
This review was collected via phone interview by Customer Research Inc.

JC
JANET C.
Idaho Falls, ID
Honda Civic Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018
The people who help check in and out are very smiley, happy, positive, and make it so easy.
You wash windows inside and out? Awesome service! We just feel really well taken care of. How refreshing. Thank you for being willing to send an email when service is due again.

RH
Renee H.
Idaho
Pontiac Grand Prix
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Renee said the business was friendly and very informative. She appreciated their service
This review was collected via phone interview by Customer Research Inc.

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Paul H.
Idaho Falls, ID
MINI Cooper Hardtop
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Paul said the business did a wonderful job and provided honest customer service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Idaho Falls, ID
Toyota Camry
Verified
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09/25/2018
friendly , very informative
The pleasant, friendly service was refreshing. The information given me about my vehicle was great.

Verified Customer
Rigby, ID
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018
Great service!
Oswald's is always friendly and professional. It's great to have a car place you can trust.

KH
Kirk H.
Idaho Falls, ID
Chevrolet Colorado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Kirk said the business is very professional, they treat him with respect and they get his approval before doing any of the work.
This review was collected via phone interview by Customer Research Inc.

JJ
Josh J.
Idaho Falls, ID
Chevrolet Malibu
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/24/2018 Category: Service
Josh said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 1181 in total