Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

1148 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


JM
John M.
Idaho Falls, ID
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Spoke with Nancy. She said that they are always courteous.
This review was collected via phone interview by Customer Research Inc.

DJ
Dennis J.
Blackfoot, ID
GMC Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Dennis said the business did really good work and were nice.
This review was collected via phone interview by Customer Research Inc.

DH
Denise H.
Idaho Falls, ID
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Denise said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RB
Richard B.
Idaho Falls, ID
Buick Skylark
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/06/2018 Category: Service
Richard said that he can recall a time where all the work he wanted done wasn't completed.
This review was collected via phone interview by Customer Research Inc.

LC
Leeon C.
Idaho Falls, ID
Dodge Nitro
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Leeon said the service was really good at this facility and the staff listened to his needs. He stated the work that was performed on his vehicle was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

GD
Glenn D.
Idaho Falls, ID
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Glenn said the business is very honest, the business did what he asked them to do and got the job done at a reasonable price.
This review was collected via phone interview by Customer Research Inc.

CW
CLIFF W.
Idaho Falls, ID
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018
Very pleased
Prompt, knowledgeable, fair! Focused on problems and not on trying to do things that aren’t necessary. This is my second encounter with them, they have earned my loyalty as a customer.
Kevin O. from Oswald Service And Repair responded on 08/05/2018

Cliff, thank you so much for your review. We can't tell you how grateful we are for loyal customers like you. We promise to live up to that trust!


JH
Jerica H.
Idaho Falls, ID
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018 Category: Service
Jerica said the business always takes care of her.
This review was collected via phone interview by Customer Research Inc.

RQ
Roy Q.
Idaho Falls, ID
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Spoke to Renee. She said the owner Kevin is a sweetheart. He always goes out of his way to help her out when she brings her vehicle into the facility.
This review was collected via phone interview by Customer Research Inc.

KP
Katie P.
Idaho Falls, ID
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Katie said she really appreciated the business. She stated they do their best to get the job done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

RN
RULON N.
Idaho Falls, ID
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018
Professinal Service and communication
We visited Oswald Service and Repair for the first time this week. I am impressed by their ability to communicate and maintain that communication through the repair experience. In all we had 4 phone calls. Each call was pleasant and articulate based on their need for more information, status reports and summary of findings. I enjoyed the experience. A report was produced noting a full inspection of the car. Problem areas were noted. Potential corrective actions were identified with a cost estimate for each. This allows us to plan our car maintenance over the next year so that the vehicle will give us long and safe service. We will return.
Kevin O. from Oswald Service And Repair responded on 08/05/2018

Rulon, thank you for giving us a chance to earn your business. We look forward to serving your car care needs for years to come! 


GJ
GENE J.
Idaho Falls, ID
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018
Great Place to have Your Vehicle Serviced
The service I received was very quick and the technician did a great job.

V
Valued Customer
Idaho Falls, ID
Pontiac Montana
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018
Great services and staff.
Oswald Service and Repair has excellent customer service. Our company has been using them for over 2 years and they have been great to work with. It is refreshing to receive such good service and would highly recommend them.

MA
Maryanne A.
Idaho Falls, ID
Ford Windstar Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Maryanne said the service she receives from the staff is wonderful.
This review was collected via phone interview by Customer Research Inc.

HD
Howard D.
Shelley, ID
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Howard said the business has a friendly atmosphere and he trusts what they tell him.
This review was collected via phone interview by Customer Research Inc.

ML
MARK L.
Idaho Falls, ID
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2018
Honest and reliable
Kevin, Josh, and the crew at Oswald have kept my little CR-V in top form. It has 234k miles on it and they make sure all required maintenance gets done. Love em.

SF
Steve F.
Idaho Falls, ID
GMC Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Steve said the staff did a good job, and it got him right in.
This review was collected via phone interview by Customer Research Inc.

CS
Chuck S.
Polson, MT
Kia Sorento
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/03/2018 Category: Service
Chuck said the staff got right to diagnosing the vehicle and repairing it. They kept in constant touch during the process.
This review was collected via phone interview by Customer Research Inc.

MM
Michelle M.
Rigby, ID
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018
Oil Leak
My husband drives a VW Tiguan. He had taken it to another company in Rexburg to have the oil changed and when he got it back it was leaking oil. He called Oswald newly opened shop to see if they would take a look and see what was going on. He dropped it off after 5 PM and got a call from the shop within 30 minutes. They had looked and were able to identify the issue and fixed it. The Rexburg staff was friendly and efficient. He stated he is asked all the time where to go for car service in Rexburg and now he has a great place to refer people to.

AS
Amanda S.
Idaho Falls, ID
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Amanda said her experience was quick and easy.
This review was collected via phone interview by Customer Research Inc.

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