Professinal Service and communication
We visited Oswald Service and Repair for the first time this week. I am impressed by their ability to communicate and maintain that communication through the repair experience. In all we had 4 phone calls. Each call was pleasant and articulate based on their need for more information, status reports and summary of findings. I enjoyed the experience. A report was produced noting a full inspection of the car. Problem areas were noted. Potential corrective actions were identified with a cost estimate for each. This allows us to plan our car maintenance over the next year so that the vehicle will give us long and safe service. We will return.