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Otego Tire & Auto

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(201 Reviews)
96
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

About

We are one of the leading auto repair shops serving customers in Otego, NY, Oneonta, NY, Norwich, NY, and surrounding areas. All automotive repair and mechanic services at Otego Tire & Auto are performed by highly qualified mechanics. We are one of the leading auto repair shops serving customers in Otego, NY, Oneonta, NY, Norwich, NY, and surrounding areas. All automotive repair and mechanic services at Otego Tire & Auto are performed by highly qualified mechanics.

Categories
Auto Maintenance, Tires, Repair Shop
Contact
(607) 988-9898
Closing in 1 minute
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
339 Co Rd 48 Otego, NY 13825

Affiliations

ASE
Technet
Otego Tire & Auto's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(201 Reviews)

RM
Robert M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
9
Emergency repair while traveling
I got.a flat tire while staying in oneonta and I called triple A and they came with in 45 minutes and priced out new tires for me and they got the car done in record speed and I’m very pleased with there service . Last minute repair replace was excellent !!!
GENE B. from Otego Tire & Auto responded on 07/13/2025 09:33 AM

We're glad to hear that our team was able to turn your flat tire fiasco into a speedy tire replacement! It's always a bummer when a tire goes flat, but at least you didn't have to wait around for ages. Sounds like Triple A was on the ball too. We appreciate you taking the time to share your experience, and here's to many more flat-free miles ahead!


RM
Randy M.
Otego, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
The place to go if your car or truck needs fixing
Exelant service
GENE B. from Otego Tire & Auto responded on 07/09/2025 01:07 PM

We're glad to hear you experienced excellent service! Our team strives to make every visit a pleasure, and it's rewarding to know we hit the mark with you. If your car could talk, we're pretty sure it would agree. We appreciate your support and look forward to keeping those wheels turning!


JB
Jack B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
Great
Great
GENE B. from Otego Tire & Auto responded on 07/02/2025 01:33 PM

Short and sweet, just like a perfectly tuned engine! We appreciate your positive feedback and are happy to know you had a great experience with us.


YC
Yesenia C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2025
verified customerVerified Customer
10
Quick and painless
Awesome staff, they helped me out by making sure my car was drivable and let me take it so I wasn’t stranded.
GENE B. from Otego Tire & Auto responded on 07/02/2025 01:29 PM

We’re glad to hear that our team was able to steer you in the right direction! Keeping you mobile is what we aim for, and it sounds like we hit the mark this time. If your car ever needs a pit stop again, you know where to find us!


RG
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Roberta G.
Otego, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
10
Otego Tire and Auto is the place to go!
Otego Tire and Auto is the place to take your car for service and repairs. They are honest, doing only what needs to be done, and efficient. I buy my tires there, as well as get service and repairs. They do excellent work.
GENE B. from Otego Tire & Auto responded on 06/23/2025 09:32 AM

We appreciate you taking the time to share your experience with us! It sounds like you’ve found your automotive home away from home. We strive to keep things honest and efficient, very much like a well-oiled machine—just without the grease stains. We're glad you're satisfied with our tire selection and repair work. Here's to many more miles ahead!


RG
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Roberta G.
Otego, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
Otego Tire & Auto-Place For Car Repairs and Tires
Otego Tire and Auto is an outstanding place to take your car for service and rpairs. They inform you what is essential to tale care of on your car, and are very reasonable, as well as efficient. A satisfied customer of a number of years.
GENE B. from Otego Tire & Auto responded on 06/23/2025 09:32 AM

We're delighted to hear you think of us as an outstanding choice for your car service and repairs! It’s great to know that our team has been keeping your vehicle in shape and that you appreciate our transparency and efficiency. After all, we believe in making car care a little less tiresome and a lot more reassuring. Here’s to many more years of keeping your car happy and healthy!


DB
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Daniel B.
Franklin, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
Excellent and prompt service
They go the extra mile to make sure your vehicle is in proper shape.
GENE B. from Otego Tire & Auto responded on 06/15/2025 09:32 AM

We're glad to hear you noticed our commitment to going the extra mile! It’s not just about keeping your vehicle running; it’s about making sure it’s road-trip ready. Whether it’s a simple oil change or a complete check-up, we strive to give every car the VIP treatment. Your vehicle deserves nothing less!


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2025
verified customerVerified Customer
10
Friendly & helpful shop! EZ to get an appointment.
Our Sprinter RV threw a MIL for a seatbelt issue after I repaired a passenger swivel seat wire harness that got caught & torn when rotating the seat. Otego tried to clear it but was unable due to the proprietary nature of the MB canbus. They did refer me to a nearby shop that I didn’t know about that can do MB work. +1 for the no charge diagnostic try, +1 for suggesting another shop. EZ access off Rt 88, great location, orderly shop.
GENE B. from Otego Tire & Auto responded on 06/12/2025 09:33 AM

It's great to hear you had a positive experience with us! We know that dealing with a sprinter RV can sometimes feel like trying to solve a Rubik's Cube blindfolded, so we're glad we could help, even if it was just in directing you to the right place. Our team takes pride in keeping everything orderly and accessible, because we believe a tidy shop leads to tidy solutions. If you ever have another automotive puzzle for us, don’t hesitate to reach out!


JB
Jessica B.
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/03/2025
verified customerVerified Customer
8
Great service
Great service, fast and friendly.
GENE B. from Otego Tire & Auto responded on 06/03/2025 11:37 AM

We're glad to hear you experienced great service and found our team to be speedy and friendly. We always aim to make tire troubles feel like a walk in the park rather than a trek through the mountains. If there's anything we can do to bump that rating up to a five-star level next time, just let us know! Your feedback means a lot to us.


RS
Rolland S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
verified customerVerified Customer
10
Top job at Otego Tire!!
These folks know what they are doing.

They tell you up front what costs and possibilities are. They can be surprised when the peek inside.

They are honest and their pricing is fair
GENE B. from Otego Tire & Auto responded on 06/03/2025 11:38 AM

It's fantastic to hear that you felt well taken care of and informed throughout your experience. We always aim for transparency so our customers know what they're getting into. Your appreciation for our honesty and fair pricing means a lot to us, and we look forward to continuing to earn your trust with every visit!


WS
Wayne S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Car repair
Excellent service. Real good prices. The staff is always friendly and the doggies are great to.
GENE B. from Otego Tire & Auto responded on 06/02/2025 09:31 AM

We appreciate your fantastic feedback! It’s great to hear that our prices and service hit the mark. And yes, we think our furry friends add a little extra joy to the experience too! Whether it’s for your vehicle or just to get a friendly wag, we're glad you choose us. Here's to more excellent service ahead!


GU
Gage U.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Always great
Tailgate was fixed. The team is always very kind and helpful! Highly recommended
GENE B. from Otego Tire & Auto responded on 06/01/2025 09:32 AM

We're happy to hear that your tailgate is back in action! Our team prides itself on being both kind and helpful – we must have taken a class in customer service charm. Thank you for the high recommendation; we’ll keep being awesome just for you!


RP
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Rick P.
Otego, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
9
Excellent service
Terrific experience
GENE B. from Otego Tire & Auto responded on 05/31/2025 09:34 AM

We're delighted to hear you had a terrific experience with us! It's always nice to know our team's hard work is paying off. If there's anything else we can do for you in the future, just say the word. We're here to keep you rolling smoothly!


CC
Claudette C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
verified customerVerified Customer
10
Otego Tire and Auto
Otego Tire and Auto is a good place to go for all your auto needs. They are always thorough and reliable when taking care of your vehicle. Staff is respectful and professional.
GENE B. from Otego Tire & Auto responded on 05/30/2025 09:32 AM

We're glad to hear you had a great experience at Otego Tire and Auto! It sounds like our team hit all the right notes in providing attentive and professional service. We’re always here to make sure your vehicle gets the TLC it deserves. Here's to many more safe and happy miles on the road!


CW
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Chloe W.
Reading, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2025
10
Vinny is our Savior
Vinny came to us late in the night, after 4 hours of arguing with triple A. He was like an angel sent from heaven. He had the right tools that the police and fire department lacked to unlock my friend's car. He had quite the audience, as all my friends and family at the cabin for the weekend were watching the spectacle. Vinny deserves a raise and a half for his amazing work.
GENE B. from Otego Tire & Auto responded on 05/29/2025 09:32 AM

Wow, it sounds like Vinny really swooped in like a superhero when you needed him most! We're glad to hear he had the right tools and skills to save the day (and the car). It sounds like that cabin weekend turned into an audience for a memorable show! We'll make sure to pass along your high praise—Vinny's superhero cape might just need a little extra flare now. Thanks for sharing your experience with us!


Displaying Review 1 - 15 of 201 in total
Service Coupons and Posts
Thanks a ton for the shout-out! We're all about those tire vibes—rolling with the best! 🚗💨🎉
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Rust protection/Auto Undercoating
Fluid Film undercoating appointments are still available. Give us a call to schedule an appointment
Offer Valid 07/14/2025-08/13/2025

Rust protection/Auto Undercoating
Fluid Film undercoating appointments are still available. Give us a call to schedule an appointment
Offer Valid 07/07/2025-08/06/2025

Rust protection/Auto Undercoating
Fluid Film undercoating appointments are still available. Give us a call to schedule an appointment
Offer Valid 06/30/2025-07/30/2025

Rust protection/Auto Undercoating
Fluid Film undercoating appointments are still available. Give us a call to schedule an appointment
Offer Valid 06/23/2025-07/23/2025

We're thrilled to hear we got you in quickly and fixed the problem like pros! 🛠️🚗 At Otego Tire & Auto, we aim to keep you rolling smoothly. Thanks for trusting us with your ride! #QuickService #AutoCare
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Rust protection/Auto Undercoating
Fluid Film undercoating appointments are still available. Give us a call to schedule an appointment
Offer Valid 06/16/2025-07/16/2025

🚗🔧 Huge shoutout to our amazing customers! We're thrilled you found us friendly and honest—just like a trusty car! 😉 Quick fixes and reasonable quotes are our specialty! Thanks for the love! ❤️ #OtegoTireAndAuto #CustomerAppreciation
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We're thrilled to hear you had a great experience with us! 🌟 Winter is coming, so we're happy to get your car ready for the chill! ❄️ Thanks for choosing Otego Tire & Auto—you made our day! 🚗💨 #AutoCare #WinterReady
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Thanks for the shout-out! 🚗💨 At Otego Tire & Auto, we believe speed shouldn't compromise quality! We're here to keep your vehicle in top shape faster than you can say "oil change!" 🛠️ #ServiceWithASmile #OtegoTireAndAuto
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We're so grateful for your trust and loyalty! 🛠️ We love knowing our customers by name—just another reason to keep a good mechanic on speed dial! 📞 If you haven't visited us yet, what are you waiting for? #OtegoTireAndAuto #TrustYourMechanic
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Thanks for the glowing review! ?✨ Satisfied customers fuel our passion for top-notch service—just like premium gas! We're thrilled to keep your wheels turning smoothly. See you next time! #OtegoTireAndAuto #CustomerLove
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Welcome to the neighborhood! We're thrilled you found your automotive home with us at Otego Tire & Auto. ?✨ Remember, your car deserves the best care, and we’re here to deliver! ?️ #CarCare #WelcomeHome
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Otego Tire & Auto now offering towing anywhere - give us a call at (607)-988-9898 or (607)-437-5728

We love being ahead of schedule! ?? Thanks for trusting us with your car – we’re thrilled to hear you were satisfied with our speedy service. Come back anytime for more timely tire and auto care! ?✨ #OtegoTireAndAuto #FastService
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We're honored to be your go-to garage! ?? Thank you for trusting us with your vehicles over the years. We promise to keep treating you like family—just with fewer holiday dinners! ? #TrustedService #OtegoTireAndAuto
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Thanks for the kind words, Chris! We're thrilled to be your go-to spot for auto needs. Your support means the world to us! ?? #CustomerAppreciation #FiveStars
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? Thanks for the glowing review! We're thrilled to be your go-to for vehicle care. ? Our team is here to keep you rolling at fair prices! ?? #CustomerAppreciation #FiveStars
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Thanks for the 5-star review! We're thrilled you enjoyed our tire recommendation and services. We're here for all your auto needs. ?? #HappyCustomers #OtegoTireAndAuto
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Thanks for the ⭐️⭐️⭐️⭐️⭐️ review, Vickie! We're thrilled to hear you had a smooth experience at our shop. Our team loves making car care a breeze. ?? #CustomerAppreciation #FiveStarService
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Thanks for trusting us with your wheels, Jack! We're thrilled to have you back time and again. Your support keeps our engines revving! ?? #CustomerAppreciation #AutoCare
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? Thank you for the kind words! ? We're thrilled to hear that we provided prompt service and demonstrated our expertise. Your satisfaction means the world to us! ? #CustomerAppreciation #KnowledgeableStaff #PromptService #OtegoTireAndAuto
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? Thank you for the ⭐⭐⭐⭐⭐ review! We're thrilled to hear that you had a "Super!" experience with us. ?? We appreciate your support and hope to see you again soon. ? #CustomerAppreciation #FiveStarReview #OtegoTire
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Thanks for the kind words, Betsy! ? We appreciate your loyalty and are so glad you enjoy the German Shepards! ? #Otego #TireAndAuto #CustomerService #Reliable
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Rust protection/Auto Undercoating
Fluid Film undercoating appointments are still available. Give us a call to schedule an appointment
Offer Valid 07/14/2025-08/13/2025

Rust protection/Auto Undercoating
Fluid Film undercoating appointments are still available. Give us a call to schedule an appointment
Offer Valid 07/07/2025-08/06/2025

Rust protection/Auto Undercoating
Fluid Film undercoating appointments are still available. Give us a call to schedule an appointment
Offer Valid 06/30/2025-07/30/2025

Rust protection/Auto Undercoating
Fluid Film undercoating appointments are still available. Give us a call to schedule an appointment
Offer Valid 06/23/2025-07/23/2025

Rust protection/Auto Undercoating
Fluid Film undercoating appointments are still available. Give us a call to schedule an appointment
Offer Valid 06/16/2025-07/16/2025

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