ReScore Reviews™ (4)
my name is Shane and i am the service manager at oxendale hyundai, i wanted to reach out to you about your recent service experience and see if there is anything i can do to help with the poor experience you had at our dealership? Please feel free to contact me anytime monday-friday 8am-5pm.
my name is Shane i am the service manager at oxendale hyundai and i am reaching out to see if there is anything i can do to help with the poor experience you had while visiting us for service? please feel free to contact me anytime monday-friday 8am-5pm
Transmission drain and fill - Poor experience/service. Service tech failed to tighten the drain or fill plug. Transmission fluid leaked from the transmission leaving me stranded on the side of the road after less than ~200 miles of driving. Service manager did credit the cost of the service back to cover towing & rental car expenses incurred due to their mistake.
I privately purchased a 2011 Hyundai Sonata with only 41,000 miles. One month later, the transmission went out.
I thought "America's Best Warranty" would cover me...(100k for 1st owner, 60k for subsequent). The dealership worked hard trying to get Hyundai to cover the $3200 repair, but Corporate Hyundai refused saying it was over 5 years. I feel that Hyundai should have covered this repair with the mileage being below 60k...shoot even below 50k, and very close to 40k miles...this has left me not feeling good about being a Hyundai owner.