Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

589 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


GW
Greg W.
Cottonwood, AZ
Acura MDX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Greg said the service is always on time, and they do a good job.
This review was collected via phone interview by Customer Research Inc.

AE
Angela E.
Arizona
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Angela said the staff was honest and provided great service.
This review was collected via phone interview by Customer Research Inc.

RW
Richard W.
Arizona
Dodge Ram Van
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Richard said they always do the work right the first time.
This review was collected via phone interview by Customer Research Inc.

WS
Warren S.
Arizona
Chrysler 300
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Warren said he was very satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

DT
Dale T.
Clarkdale, AZ
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018
cARE OF MY CAR
I trust Phillips to care for my car and know everything that's done is needed and keeps my car in excellent condition. Thanks

RR
Ralph R.
Arizona
Subaru Forester
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Ralph said the service is good.
This review was collected via phone interview by Customer Research Inc.

SB
Sherri B.
Arizona
Cadillac Catera
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Sherri said she appreciated the way the staff worked them in without an appointment. She stated they were very professional and she appreciates the honesty.
This review was collected via phone interview by Customer Research Inc.

BS
Brad S.
Arizona
Toyota FJ Cruiser
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Brad said this business was outstanding. He could talk to them and their timing was spot on. The price was right. They fixed what was broken and not what wasn't broken like other facilities. He was very happy and will be taking his other vehicle to them.
This review was collected via phone interview by Customer Research Inc.

RH
Roger H.
Cottonwood, AZ
GMC Canyon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018
Fluid changes on 2008 canyon gmc
Unfortunately we had to move back to Mesa so we will miss your services .........thank you for all your help.

HM
Hazel M.
Arizona
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Hazel said the staff were professional and offer a high quality level of service. They explained exactly what they're doing and why it needs to be done. They're great at giving customers the information they need to help make sure their vehicle is running smoothly for a long time.
This review was collected via phone interview by Customer Research Inc.

JS
Jennifer S.
Camp Verde, AZ
Chevrolet Tahoe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Jennifer said she trusts the business. They are honest and do good work.
This review was collected via phone interview by Customer Research Inc.

MB
Muriel B.
Cornville, AZ
Ford Edge
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/29/2018
Convenient location, friendly people, clean
I have been taking my cars to Phillips for years and will continue to do so. Brian is very nice and runs an efficient business.

KP
Kenny P.
Cottonwood, AZ
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018
97 Camry
Great service as usual.

RR
Raymond R.
Cottonwood, AZ
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018
Best Place to take your vehicle
Dependable and Reliable !!! No other place I’d take my Jeep Phillips Automotive only the best !!!!
Thanks Bryan for always taking good care of me !! And best customer service !!!!

BS
Bo S.
Arizona
Chevrolet S-10
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Bo said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

SG
Sonny G.
Clarkdale, AZ
Lincoln Town Car
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018
Timely Service
I scheduled an appointment for service and safety inspection for 1PM. Phillips started right on time and in less than an hour I was back on the road. Having Phillips care for my families vehicles brings such relief and has consistently for more than 10 years.

RN
Ryan N.
Cottonwood, AZ
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Ryan said he has always had a great relationship with the business. He trusts the service they provide.
This review was collected via phone interview by Customer Research Inc.

PF
Paul F.
Tucson, AZ
Chevrolet Avalanche
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018
Service
5000 mile service (actually 7000 miles) for Oil, Filter, Lube, and tire rotation. A 27 Point inspection was performed with a notification to check the brakes in 10,000 miles. I make my living with my truck so this Inspection is very important to me in preventing breakdowns and scheduling work to be performed before costly repairs.
Brian P. from Phillips Auto Repair responded on 04/09/2018

Thank you Paul!   It is always a pleasure.


RS
roy s.
Cottonwood, AZ
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/06/2018
Overcharged
I owned a auto repair shop for 38 years S&R auto in wheatridge co. I was charged 299.40 to change the thermostat on a 2004 envoy 4.2, I think that was really excessive . I was recommended to Phillips by a friend of mine. This is the 2nd time I have used Phillips, they are polite and professional but I will not be back and can not recommend them
Brian P. from Phillips Auto Repair responded on 04/06/2018

Roy,  I rechecked the cost for repair on your Envoy and saw nothing unusual.  It is a normal charge for diagnosing your check engine warning light problems and repairing one of the issues.  We did call with a cost to repair and were given the go ahead for repair? If you would like to discuss it further give me a call.
Brian


TK
Tom K.
Cottonwood, AZ
Mercedes-Benz Sprinter Crew Vans
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Tom said the business does what they say they are going to do, in a timely manner. They are neat, clean, and professional.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Phillips Auto Repair responded on 04/06/2018

Thanks Tom we are greatful for the cahnce to help you!