Phillips Auto Repair


Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

502 Reviews

99% Would Recommend
Latest Review 3 days ago
Candace W. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Carrie. She said she did not have any issues with this business and everything went smoothly.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 10/12/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
Mckenzie M. on 10/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mckenzie said the business provided really good service. She originally went in for a warranty issue but they got to her in a timely manner.
Vehicle: Lincoln Navigator L
Category: Service
Service Date: 10/03/2017
Review Created: 10/06/2017
This review was collected via phone interview by Customer Research Inc.
Brenda R. on 09/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Brenda's daughter. She said the gentleman who helped her was really nice. He did a diagnoses, and told her what was wrong with her vehicle. She really appreciates how honest he was about all her vehicle's problems.
Vehicle: Nissan Xterra
Category: Service
Service Date: 09/20/2017
Review Created: 09/30/2017
This review was collected via phone interview by Customer Research Inc.
Marc D. on 09/29/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Marc said the business did a very good job.
Vehicle: Ford Explorer
Category: Service
Service Date: 09/25/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
David H. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Buick Lacrosse 2011, Sept. 8, 2017, David Hill"
very good.
Vehicle: Buick LaCrosse
Service Date: 09/08/2017
Review Created: 09/22/2017 09:28 AM
Mal O. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mal said that one of the staff members from the business gave him good information and ordered the parts he needed. He has worked with them before and he likes them.
Vehicle: Toyota Prius
Category: Service
Service Date: 09/19/2017
Review Created: 09/22/2017
This review was collected via phone interview by Customer Research Inc.
Art B. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Art said the service was excellent.
Vehicle: GMC Sierra 1500
Category: Service
Service Date: 09/11/2017
Review Created: 09/15/2017
This review was collected via phone interview by Customer Research Inc.
Jennifer S. on 08/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jennifer said she was very satisfied with the service this business provided. They were prompt and fast. They had good pricing.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 08/28/2017
Review Created: 08/29/2017
This review was collected via phone interview by Customer Research Inc.
Tom K. on 08/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tom said they are great and they do a good job.
Vehicle: Mercedes-Benz Sprinter Crew Vans
Category: Service
Service Date: 08/23/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Tom W. on 08/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Don't understand what this is. The vehicle's titlle has always been clear."
Everything at Phillips is just fine.
Vehicle: Ford Expedition
Service Date: 08/22/2017
Review Created: 08/23/2017 08:29 AM
Harry A. on 08/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Harry said they performed a good repair.
Vehicle: Ford Pickup
Category: Service
Service Date: 08/17/2017
Review Created: 08/23/2017
This review was collected via phone interview by Customer Research Inc.
Jerry L. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jerry said he would recommend this business for service.
Vehicle: Lexus LS 400 Luxury Sdn
Category: Service
Service Date: 08/16/2017
Review Created: 08/21/2017
This review was collected via phone interview by Customer Research Inc.
Sonny G. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Exceptional Service"
I had an appointment for 8AM for safety check and routine service but arrived a bit early. Brian immediately initiated service on my Town Car completing it within the estimated time frame. The price was more than reasonable and I made an appointment for my next service. I have bringing all my vehicles to Phillips and have always been very please with the professionalism, timeliness and more than reasonable rates. This has been the ONLY repair facility I would bring my vehicles to.
Vehicle: Lincoln Town Car
Service Date: 08/16/2017
Review Created: 08/17/2017 03:36 AM
Paula D. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Paula said she was pleased with this business. They made her feel confident and she will be back.
Vehicle: Toyota Corolla
Category: Service
Service Date: 08/15/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
Wayne W. on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Wayne said this business does good work and would recommend them. He is happy with everything they have done with his vehicle.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 08/11/2017
Review Created: 08/14/2017
This review was collected via phone interview by Customer Research Inc.
Francis D. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Francis said the business has always done quality work and she really appreciates the attitude of the staff members.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 08/09/2017
Review Created: 08/11/2017
This review was collected via phone interview by Customer Research Inc.
James G. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
James said he trusts them.
Vehicle: Ford Pickup
Category: Service
Service Date: 08/07/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
Tony C. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tony said they didn't wash or vacuum the vehicle but it was good. Next time, they may wash it. They need to wash and vacuum vehicles.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 07/31/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
Kathleen J. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kathleen said they are consistently honest. She is totally satisfied with this business. They let her know of things that might be coming up. The technicians only do what is necessary. The fee is consistent with the level of service. This business is the most reliable and they have the best service in town.
Vehicle: Toyota Corolla
Category: Service
Service Date: 07/31/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
Leinani L. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Clean, well-maintained property outside & inside"
Yes, I am a completely satisfied customer. Had my car towed there; Brian kept me informed on what work was required, the estimated cost, and provided info. to my insurance company. Brian's time management and cool communication skills reflects how a thorough, not-so-simple job was completed in a very timely manner. My sincerest thank you to all; It IS All About How You're Treated.
Vehicle: Toyota Highlander
Service Date: 08/07/2017
Review Created: 08/08/2017 04:11 PM
Displaying Review 1 - 20 of 502 in total