Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

257 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 2 days ago

Reviews


JR
James R.
Santee, CA
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
James said he would definitely recommend this business.
This review was collected via phone interview by Customer Research Inc.

AB
Andrew B.
San Diego, CA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Andrew said that the place has great customer service and provided him with a job well done.
This review was collected via phone interview by Customer Research Inc.

AC
Andrew C.
California
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Andrew said they have great service.
This review was collected via phone interview by Customer Research Inc.
Jim R. from Pacific Automotive responded on 10/31/2018

Thank you


TT
Trent T.
Oceanside, CA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Trent said they have good service.
This review was collected via phone interview by Customer Research Inc.

TM
Terence M.
Escondido, CA
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Terence said they were nothing but excellent.
This review was collected via phone interview by Customer Research Inc.

AP
Andy P.
San Diego, CA
Subaru Crosstrek
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Andy said the service was great.
This review was collected via phone interview by Customer Research Inc.

BL
Beth L.
San Diego, CA
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Beth said Ron is informative. He fixes all of the issues her vehicle has, and the prices are affordable.
This review was collected via phone interview by Customer Research Inc.
Jim R. from Pacific Automotive responded on 10/04/2018

Thank you for the review


JB
Jennifer B.
Escondido, CA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Spoke with Kevin. He said Ron and Jim are very attentive. They only perform the services that are needed.
This review was collected via phone interview by Customer Research Inc.

DD
Donald D.
San Diego, CA
Saturn Ion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018
Thanks
They perform the perfunctory oil change but go above and check the entire vehicle to identify any future problems
Jim R. from Pacific Automotive responded on 09/24/2018

Thank you for the review


AH
Adam H.
California
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Adam said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

JB
JOAN B.
San Diego, CA
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018
Many thanks to all of you.
In all the years you have been servicing my autos, I have experienced and enjoyed your expert, efficient and supportive work.
I am never disappointed. Many thanks to all of you.
Jim R. from Pacific Automotive responded on 09/17/2018

Thank you for the review.


JH
JULIE H.
San Diego, CA
Mercury Capri
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018
Car Wheel Bearing Issue
Awesome, as usual!!!!! The issue is gone!!!

BH
BURL H.
Del Mar, CA
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018
Great job
I have older two Honda Accords. There is no comparison between Pacific Auto and the dealer. First of all, Pacific Auto is about one half the price. Second, I really trust these guys. They always take care of the problem and never try to sell me something I don't need. Third, they are really nice people. We highly recommend Pacific Honda to our friends and family.
Jim R. from Pacific Automotive responded on 09/06/2018

Thank you again Burl. Ron and Jim


EB
Elena B.
San Diego, CA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Elena said the staff's overall demeanor was fantastic. They found issues with her vehicle that other facilities have over looked. She liked the overall experience.
This review was collected via phone interview by Customer Research Inc.

MW
Marissa W.
San Diego, CA
Acura RDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Marissa said the staff at the business were knowledgeable, helpful, and informative. They were done with the service on time and the prices were fair.
This review was collected via phone interview by Customer Research Inc.

AC
Andrew C.
California
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Andrew said this business did some great work.
This review was collected via phone interview by Customer Research Inc.

JO
JUDIE O.
San Diego, CA
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018
friendly and honest!!
It was so nice to go into a place and be genuinely welcomed. I could not have asked for friendlier service and the cost was so much less then the big dealerships and they took my extended warrantee policy. was done in such a short amount of time all the time being as helpful and friendly as possible. it is a drive out to the place but very well worth it.
Jim R. from Pacific Automotive responded on 08/14/2018

Thank you Judie for the kind review.
Ron


BH
BURL H.
Del Mar, CA
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018
Good place
These guys are competent, honest, fair and really nice guys. A good place to bring your car.
Jim R. from Pacific Automotive responded on 08/09/2018

Thank you Burl.


BH
BURL H.
Del Mar, CA
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018
Great service and nice people.
This is the second time that I have taken the car in for emergency service. Jim and Ron got right to the problem and fixed it. I highly recommend Pacific Auto.

SM
Susan M.
Santee, CA
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Susan said the employees did what was required and they did a good job. She appreciated and was satisfied with their service.
This review was collected via phone interview by Customer Research Inc.