Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9

(337 Reviews)

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
99% Would Recommend
Latest Review 7 days ago

Reviews


MA
Marshall A.
Julian, CA
Honda CR-V
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2020 Category: Service
Marshall said he was satisfied with the service.
Jim R., Owner from Pacific Automotive responded on 03/26/2020

Thank you.

Jim Riccio | Owner
Pacific Automotive
pacific_automotive@sbcglobal.net
858-483-1565

AP
Alex P.
San Diego, CA
Ford E-450 Super Duty
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2020 Category: Service
Alex said the process was easy and the staff was nice
Jim R., Owner from Pacific Automotive responded on 03/26/2020

Thank you Alex and let us know if you need any help in the future.

Jim Riccio | Owner
Pacific Automotive
pacific_automotive@sbcglobal.net
858-483-1565

TP
Todd P.
San Diego, CA
Pontiac Sunfire
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2020 Category: Service
Todd said the staff did a great job.
Jim R., Owner from Pacific Automotive responded on 03/23/2020

Thank you Todd.

Jim Riccio | Owner
Pacific Automotive
pacific_automotive@sbcglobal.net
858-483-1565

JH
JULIE H.
San Diego, CA
Mercury Capri
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2020
Car Repairs
They do their very best to fix whatever it is that needs fixing. . . & they succeed!!!!!

ST
Simon T.
San Diego, CA
Toyota RAV4
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2020 Category: Service
Simon said he respected that the staff was professional, trustworthy, and accountable.

BS
BRYAN S.
San Diego, CA
Ford Edge
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2020
Oil Change +
As always great customer service and quality!!
Jim R., Owner from Pacific Automotive responded on 02/18/2020

Thank you!

Jim Riccio | Owner
Pacific Automotive
pacific_automotive@sbcglobal.net
858-483-1565

TL
Talia L.
San Diego, CA
Toyota Matrix
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2020 Category: Service
Talia said the staff are friendly and they let her know all the options as to prices with regards to the repair of her vehicle.
Jim R., Owner from Pacific Automotive responded on 02/14/2020

Thank you and see you Monday.

Jim Riccio | Owner
Pacific Automotive
pacific_automotive@sbcglobal.net
858-483-1565

JA
Jeff A.
La Jolla, CA
Jeep Wrangler
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2020 Category: Service
Jeff said the employees met his expectations, had good communication, and did what they were supposed to do.

TR
Travis R.
California
Dodge Pickup
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2020 Category: Service
Brian said the business provided good service.

EJ
Emily J.
Carlsbad, CA
INFINITI FX35
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2020 Category: Service
Spoke with Kevin. He said they are very good with follow up, timely and really friendly.
Jim R., Owner from Pacific Automotive responded on 01/21/2020

Thank you Emily. Keep me posted.
Thanks Ron.

Jim Riccio | Owner
Pacific Automotive
pacific_automotive@sbcglobal.net
858-483-1565

SM
Sara M.
San Diego, CA
Subaru Forester
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2020 Category: Service
Sara said everyone at this business is very professional and they are able to work around her schedule.

MR
MARIO R.
San Diego, CA
Scion xB
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2020
As always, expert service and timely turnaround.
Team Pacific Automotive always helps me out. A couple of phone calls is all it took to get me in there, and have my my passenger mirror assembly replaced, headlamp changed and wiper blades replaced.....while I waited! Less than an hour later I was on my way to work.

Love these guys, they'll take care of you!!
Jim R., Owner from Pacific Automotive responded on 01/09/2020

Thank You Mario.

Jim Riccio | Owner
Pacific Automotive
pacific_automotive@sbcglobal.net
858-483-1565

CV
Cesar V.
California
Nissan Titan
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2019 Category: Service
Cesar said they did a good job. He said the service was fast and at a good price.

AE
Anna E.
San Diego, CA
Nissan Rogue
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2019 Category: Service
Anna said she was very satisfied with the economical and fast service.
Jim R., Owner from Pacific Automotive responded on 12/17/2019

Thank you!

Jim Riccio | Owner
Pacific Automotive
pacific_automotive@sbcglobal.net
858-483-1565

SM
SUE M.
Julian, CA
Subaru Forester
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2019
Great service!
I am running out of adjectives! Great customer service and thorough job on maintenance work! I was in and out in less then 30 minutes.
Jim R., Owner from Pacific Automotive responded on 12/11/2019

It was nice to finally meet you Sue.
Ron

Jim Riccio | Owner
Pacific Automotive
pacific_automotive@sbcglobal.net
858-483-1565