Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9

(370 Reviews)

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
99% Would Recommend
Latest Review 2 days ago

Reviews


Verified Customer
Spring Valley, CA
Lexus RX 350
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2021
Why I stay with Pacific Auto
This is a place I feel secure with the quality of the work. They are reliable and efficient. I would recommend them...that’s how I came to find this place...my best friend recommended me!

GF
Gina F.
San Diego, CA
Chevrolet Camaro
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2021 Category: Service
Gina said they were wonderful. The customer service was great. They are honest. She will be going back again. Also, they were recommended by a friend.

JB
Josh B.
La Jolla, CA
Mercedes-Benz ML350
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/21/2021 Category: Service
Josh said they are little more costly than other places .

BS
Bryan S.
San Diego, CA
Acura MDX
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2021 Category: Service
Bryan said they worked on his vehicle, he thought a lot of the visit, but there was a caveat, he had a tracker on the vehicle and on drive their test drive lasted 5 miles, so was very excessive as it was in for brakes. He had a few questions about a leak they identified at the end of his visit and he would like to speak to them about that and the 5 mile test drive.

MW
Marshall W.
San Diego, CA
Toyota Corolla
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2021 Category: Service
Marshall said he found out what was wrong and he did what he said he was going to do. The vehicle runs beautifully.

RB
RICHARD B.
San Diego, CA
Honda Accord Cpe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2021
Great service by knowledgeable and honest staff.
Diagnosis was spot on, repair of front wheel bearings fixed the problem. Car runs smoothly now.

IA
Israel A.
Bonita, CA
Subaru Outback
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2020 Category: Service
Israel said the business was very kind and generous. The staff was very accommodating.

JO
Judie O.
San Diego, CA
Chevrolet Cruze
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2020 Category: Service
Judie said Jim did everything he could to help get her warranty to help. He spent hours on the phone with them. Carlos was very detailed in letting her know what was wrong with the vehicle in what needs to be done. She was very happy about that. Staying in touch with her. They were the best.

CC
CRAIG C.
Del Mar, CA
Chevrolet Cutaway
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2020
Knowledgeable, fair, reliable service
I found Jim to be knowledgeable, and easy to work with. I will definitely return for my future automotive service and repair needs.

ET
Evans T.
San Diego, CA
Chrysler Town & Country
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2020 Category: Service
Evans said the business's employees always recognize him and his vehicle upon arrival. Evans said the business gets service done quickly for a fair price.

HC
Hector C.
San Diego, CA
INFINITI G35 Coupe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2020 Category: Service
Hector said the customer service was amazing and they walked him through everything.

BH
Burl H.
Del Mar, CA
Honda Accord Cpe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2020 Category: Service
Burl said he's been going here for a long time, they've done a nice job, fair prices, and they're nice to work with.

JH
JULIE H.
San Diego, CA
Mercury Capri
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2020
They always solve whatever issue is going on with my car.
AWESOME!!!

LH
Lauren H.
Del Mar, CA
Toyota Highlander
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2020 Category: Service
Lauren said they did very well and she appreciated them.

LS
Lia S.
San Diego, CA
Ford Focus
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2020 Category: Service
Lia said the business was prompt, reasonably priced and also very friendly.