100% Would Recommend
Latest Review 4 days ago
Dave G. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dave said the business did a good job. They got her in and out. Everything turned out good.
Vehicle: Nissan Pathfinder
Category: Service
Service Date: 11/16/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Jim R. at Pacific Automotive responded on 11/22/2017

Thank you Dave. Have a great weekend.
Ron!

CRAIG S. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very helpful in identifying problem at issue, as well as other potential problems for consideration of repair."
I was very impressed by the helpful, friendly and attentive nature of this business. Ron was informative and kept me in the loop at all times, and pointed out immediate problems, as well as those to be on the watch for future consideration. They were fast considering the number of repairs to our Jeep Wrangler, and the fact we had no prior appointment. They were able to fit us into their schedule.
Vehicle: Jeep Wrangler
Service Date: 11/16/2017
Review Created: 11/18/2017 09:24 AM
Jim R. at Pacific Automotive responded on 11/20/2017

Thank you Craig, we appreciate the business. Let me know if you have any other needs. Thank Ron.

SUE M. on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thorough"
Great service, as always, and thorough work done.
Vehicle: Subaru Outback
Service Date: 11/06/2017
Review Created: 11/07/2017 05:46 AM
Jim R. at Pacific Automotive responded on 11/09/2017

Thank you Sue.

LAURA C. on 11/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honest caring professional"
Honest people who are professional and share good information about your car and if you care to listen about life:)
Vehicle: Nissan Murano
Service Date: 11/01/2017
Review Created: 11/04/2017 05:39 PM
Jim R. at Pacific Automotive responded on 11/06/2017

Thank you Laura. Jim and Ron.

CHRISTOPHER M. on 11/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Headlight diagnosis"
Great service. Turned out both headlight bulbs had just burned out and there was no other underlying electrical issue. They only charged me for the bulb replacement which was less than the diagnosis charge.
Vehicle: Chevrolet Silverado 1500
Service Date: 10/31/2017
Review Created: 11/02/2017 09:03 AM
Jim R. at Pacific Automotive responded on 11/02/2017

Thank you for the kind review. I am glad it worked out for you. Thank you for business. Ron

Bob G. on 10/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Bob said he is happy with this business. They provide great service.
Vehicle: Toyota Highlander
Category: Service
Service Date: 10/23/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
Matt H. on 10/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Matt said he was happy with the service and he appreciated they did things in a friendly manner.
Vehicle: Audi A4
Category: Service
Service Date: 09/19/2017
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
JULIE H. on 10/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Squeaking sound of belt"
AWESOME!! The sound is gone!!
Vehicle: Mercury Capri
Service Date: 10/02/2017
Review Created: 10/22/2017 08:10 PM
Jim R. at Pacific Automotive responded on 10/23/2017

Great news!!

Ernie L. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ernie said this business has done work for him in the past and he likes them. He suggested the keep up the good work.
Vehicle: Ford RV Cutaway
Category: Service
Service Date: 10/17/2017
Review Created: 10/20/2017
This review was collected via phone interview by Customer Research Inc.
Tim S. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tim said he was happy with the service this business provided.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 10/16/2017
Review Created: 10/19/2017
This review was collected via phone interview by Customer Research Inc.
MICHAEL R. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, honest & efficient."
I’m very happy with the simple, honest & efficient way these guys handled my repairs.
Vehicle: INFINITI I30
Service Date: 10/18/2017
Review Created: 10/18/2017 08:33 PM
Jim R. at Pacific Automotive responded on 10/19/2017

Thank you Michael for the review and we appreciate your business. Ron.

Stacy H. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Stacy said they were great.
Vehicle: Subaru Impreza Sedan
Category: Service
Service Date: 10/11/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
LEANNE T. on 09/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
Pacific Automotive always has my back. Thanks for your help!
Vehicle: BMW 3 Series
Service Date: 09/22/2017
Review Created: 09/26/2017 12:23 PM
Jim R. at Pacific Automotive responded on 09/26/2017

Thank you Leanne. From Ron and Jim.

Gail A. on 09/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Gail said she was happy with this business. They treated her well.
Vehicle: Honda Fit
Category: Service
Service Date: 09/20/2017
Review Created: 09/26/2017
This review was collected via phone interview by Customer Research Inc.
JOAN B. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Reliable, responsible. reasonable service"
I'm sure it's been more than 20 years that you have always provided expert, timely, respectful service. I couldn't ask
for a better "health provider" for my auto. Joan Bernstein
Vehicle: Lexus ES 350
Service Date: 09/13/2017
Review Created: 09/15/2017 10:18 AM
Jim R. at Pacific Automotive responded on 09/15/2017

Thank you Joan. We appreciate your company and the business over the years.

Olivia S. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Olivia said nothing went wrong and she would recommend the business for service.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 09/12/2017
Review Created: 09/15/2017
This review was collected via phone interview by Customer Research Inc.
Jim R. at Pacific Automotive responded on 09/26/2017

Thank you Olivia for your business. Let us know if you need any other help.

SUE M. on 09/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"EXcellent"
Once again, service was excellent. Entire staff is knowledgeable, helpful and thorough in the care and maintenance of our vehicles!
Vehicle: Toyota Tacoma
Service Date: 09/05/2017
Review Created: 09/06/2017 07:29 AM
Jim R. at Pacific Automotive responded on 09/06/2017

Thank you Sue!

Alexis B. on 08/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Alexis said they made him feel like family and they were incredible to work with.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 08/03/2017
Review Created: 08/31/2017
This review was collected via phone interview by Customer Research Inc.
Marshall A. on 08/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Marshall's wife. She said she was pleased with the service.
Vehicle: Volvo V70
Category: Service
Service Date: 08/24/2017
Review Created: 08/31/2017
This review was collected via phone interview by Customer Research Inc.
Jim R. at Pacific Automotive responded on 09/01/2017

Thank you

Dave G. on 08/30/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Dave said the business did a great job.
Vehicle: Nissan Pathfinder
Category: Service
Service Date: 08/09/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
Jim R. at Pacific Automotive responded on 09/01/2017

Thanks Dave!

Displaying Review 1 - 20 of 192 in total