Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

218 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 1 day ago

Reviews


CC
CHRIS C.
La Jolla, CA
Toyota RAV4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018
Dude Vader Rav 4
This was my first time using your service. The experience was so good i will now use you as my mechanic and recommend you to friends

AP
Andy P.
San Diego, CA
Subaru Crosstrek
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Andy said the staff provided him with good service. They were quick and the price was right.
This review was collected via phone interview by Customer Research Inc.

BH
BURL H.
Del Mar, CA
Honda Accord Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018
Nice guys, good work and fair prices.
This is the only auto mechanic that I trust. They have always been fair with us.

RH
Ryan H.
San Diego, CA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Ryan said the business did a good job, gave great recommendations and overall the service was good.
This review was collected via phone interview by Customer Research Inc.
Jim R. from Pacific Automotive

Thank you Ryan!


AC
Alex C.
California
Volkswagen GTI
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Alex said he's been going to the business for a while. He said the staff, including Ron, do a really good job. They are very communicative, and follow up well.
This review was collected via phone interview by Customer Research Inc.

SB
Shaun B.
Coronado, CA
Toyota 4Runner
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
Shaun said that he has visited the facility many times and that they are good.
This review was collected via phone interview by Customer Research Inc.
Jim R. from Pacific Automotive

Thank you Shaun.


CA
Carlos A.
San Diego, CA
Toyota Prius
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Spoke with Aida. She said they provide good service.
This review was collected via phone interview by Customer Research Inc.
Jim R. from Pacific Automotive

Thank You!


BH
Bob H.
San Diego, CA
Chevrolet Silverado SS
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/05/2018 Category: Service
Bob said the business handled the problem in a fast and efficient manner. He just wishes it didn't cost so much.
This review was collected via phone interview by Customer Research Inc.

NM
Nick M.
San Diego, CA
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2018 Category: Service
Nick said that it was an overall good experience.
This review was collected via phone interview by Customer Research Inc.
Jim R. from Pacific Automotive

Thank you for the business Nick.


BD
BILL D.
San Diego, CA
Honda Accord Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2018
Efficient, cheap, helpful
I'll definitely be returning to Pacific Automotive.

LT
LEANNE T.
San Diego, CA
Toyota 4Runner
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2018
5 stars
Thank you for your good honest work!

AD
Arthur D.
San Diego, CA
Honda Civic
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2018 Category: Service
Arthur said Jim and Ron are professional and he's been a customer for 17 years.
This review was collected via phone interview by Customer Research Inc.
Jim R. from Pacific Automotive

Thank you Ray. Jim and Ron.


IW
Ian W.
San Diego, CA
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2018 Category: Service
Ian said the business got his vehicle serviced in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Jim R. from Pacific Automotive

Thank you Ian. Let me know if you need any help in the future.


KS
Katlin S.
Murrieta, CA
Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2018 Category: Service
Katlin said the employees were extremely helpful.
This review was collected via phone interview by Customer Research Inc.
Jim R. from Pacific Automotive

Thank You


JH
Jim H.
San Diego, CA
Dodge Sprinter
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2018 Category: Service
Jim said the staff got him in and out quickly. He would recommend the business to others.
This review was collected via phone interview by Customer Research Inc.

SM
SUE M.
Julian, CA
Subaru Outback
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2018
Excellent service
Never disappointed 👍😊
Jim R. from Pacific Automotive

Thank you Sue. Jim and Ron.


JH
JULIE H.
San Diego, CA
Mercury Capri
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2018
Hub & Wheel Bearing - Remove & Replace
All is great, as usual!!!
Jim R. from Pacific Automotive

Thank you Julie. Jim and Ron.


LU
LYNN U.
Bonsall, CA
Subaru Outback
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2018
Subaru Clutch
First call was friendly and would get me a quote. I then called 4 other repair shops and were told they would get me a quote. Only 2 called back and both higher price. The deal for me was communication, Ron called along the process to let me know how it was going and two seals that needed to be replaced that they could of just not done. Will be going back for other service..
Jim R. from Pacific Automotive

Thank you Lynn. Let me know if you have any needs in the future. Thank you Ron.


EP
Ed P.
San Diego, CA
Toyota Prius
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2018 Category: Service
Ed said he was very pleased with the service, quality, and every aspect of this business.
This review was collected via phone interview by Customer Research Inc.

SM
Scott M.
San Diego, CA
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2017 Category: Service
Scott said he likes the people at the business.
This review was collected via phone interview by Customer Research Inc.