Overview

Overall Rating 4.36/5Overall Rating 4.36/5Overall Rating 4.36/5Overall Rating 4.36/5rating 4.36

906 Reviews

ReScore Reviews™ (24)

ReScore
Overall Rating 3.2083358/5Overall Rating 3.2083358/5Overall Rating 3.2083358/5rating 3.2083358rating 3.2083358
Original
Overall Rating 2.08696/5Overall Rating 2.08696/5rating 2.08696rating 2.08696rating 2.08696
85% Would Recommend
100% Business Response
Latest Review about 4 hours ago

Reviews


Verified Customer
Mount Vernon, AL
2016 Hyundai Azera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Great Job
Great !!!!!!

RE
Robert E.
Mobile, AL
2012 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Great service
My compressor went out. Service was quickly able to diagnose the problem and order the part for my car. Installation was completed as promised.

JW
Janet W.
Theodore, AL
2017 Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/16/2018 Category: Service
Good team work
I was satisfied with my oil change

DJ
Daren J.
Mobile, AL
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Very friendly and helpful
Take care of all needs and keeps my car running like new.
GEORGE H. from Palmer's Airport Hyundai responded on 07/14/2018

Thank you for the response and feedback.


Verified Customer
Mobile, AL
2018 Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/13/2018 Category: Service
Mediocre waiting area
My last dealership offered a much more comfortable waiting area and much better coffee choices.
GEORGE H. from Palmer's Airport Hyundai responded on 07/14/2018

Thank you for the response and feedback.


RB
Rosa B.
Mobile, AL
2016 Hyundai Elantra Gt
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/13/2018 Category: Service
Customer service personnel are friendly and kind, they do a good job. the waiting area is clean and confortable. I like it.
good
GEORGE H. from Palmer's Airport Hyundai responded on 07/14/2018

THANK YOU FOR THE RESPONSE AND FEEDBACK.


NR
Norma R.
Robertsdale, AL
2018 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Fast and friendly
Donna took care of all my needs for my first service appointment with my brand new Hyundai Tucson. It was pleasant and quick service and they also washed and cleaned my vehicle. Donna was great.
GEORGE H. from Palmer's Airport Hyundai responded on 07/13/2018

Thank you for the response and feedback.


RH
Raymond H.
Saraland, AL
2017 Hyundai Elantra
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/12/2018 Category: Service
almost 3hrs wait for oil change
had an appointment for oil change, was 1st one there and was last to leave almost 3hrs later. will find another place for service for car
GEORGE H. from Palmer's Airport Hyundai responded on 07/13/2018

THANK YOU FOR THE RESPONSE AND FEEDBACK.


CR
Cecil R.
Creola, AL
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Efficient
Service was great
GEORGE H. from Palmer's Airport Hyundai responded on 07/16/2018

THANK YOU FOR THE RESPONSE AND FEEDBACK.


JB
Jacqueline B.
Mobile, AL
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Service
100% best customer service ever!
GEORGE H. from Palmer's Airport Hyundai responded on 07/12/2018

THANK YOU FOR THE RESPONSE AND FEEDBACK.


GS
Gwen S.
Mobile, AL
2013 Hyundai Sonata
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/10/2018 Category: Service
g simms
update customers in a timely manner
GEORGE H. from Palmer's Airport Hyundai responded on 07/11/2018

THANK YOU FOR THE RESPONSE AND FEEDBACK.


MM
Mikhail M.
Mobile, AL
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
The attitude, service & professionalism of Tyler was a blessing.
The entire experience was pleasant & stress free.
GEORGE H. from Palmer's Airport Hyundai responded on 07/10/2018

THANK YOU FOR THE RESPONSE AND FEEDBACK.


DS
David S.
Mobile, AL
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Great service people
All the service reps were great and professional.
GEORGE H. from Palmer's Airport Hyundai responded on 07/10/2018

THANK YOU FOR THE RESPONSE AND FEEDBACK.


Verified Customer
Raleigh, NC
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Service Department
Professional and great customer service.
GEORGE H. from Palmer's Airport Hyundai responded on 07/06/2018

Thank you for the RESPONSE AND FEEDBACK.


BP
Barbara P.
Mobile, AL
2017 Hyundai Elantra
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/06/2018 Category: Service
Palmers Hyundai
I love my Elantra Limited this is the 2nd one I've purchased due to the staff the warranty and the customer service I would recommend Palmer's to all my family and friends. I hope to purchase a New Genesis in the future....
GEORGE H. from Palmer's Airport Hyundai responded on 07/06/2018

Thank you for the response and feedback.


JP
Jack P.
Mobile, AL
2017 Hyundai Ioniq Hybr
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Safety Recall Inspection Service
Very polite, friendly, and efficient. I expected a much longer wait.
GEORGE H. from Palmer's Airport Hyundai responded on 07/06/2018

THANK YOU FOR THE RESPONSE AND FEEDBACK.


GT
Glenda T.
Prichard, AL
2015 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Friendly
Employees very friendly and helpful.
GEORGE H. from Palmer's Airport Hyundai responded on 07/06/2018

THANK YOU FOR THE RESPONSE AND FEEDBACK.


JM
Joseph M.
Mobile, AL
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Palmer's Airport Hyundai Dealership Service
In my long experience with buying cars and getting them serviced, I've not seen a dealership that is as professional and technically competent. I'm sure that there are screw up's that I'm not aware of but I haven't seen any in the four years I've had the pleasure of dealing with Palmer's.
GEORGE H. from Palmer's Airport Hyundai responded on 07/05/2018

THANK YOU FOR THE RESPONSE AND FEEDBACK.


Verified Customer
Satsuma, AL
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
BSD repaired
Courteous and efficient service.
GEORGE H. from Palmer's Airport Hyundai responded on 07/05/2018

THANK YOU FOR THE RESPONSE AND FEEDBACK.


RD
Rebecca D.
Gulfport, MS
2018 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Great Customer Service!
Great customer service.
Scheduled appointment time was kept.
GEORGE H. from Palmer's Airport Hyundai responded on 07/03/2018

THANK YOU FOR THE RESPONSE AND FEEDBACK.