Palmer's Airport Hyundai


Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5rating 4.3

730 Reviews

ReScore Reviews™ (21)

ReScore
Overall Rating 2.9999986/5Overall Rating 2.9999986/5rating 2.9999986rating 2.9999986rating 2.9999986
Original
Overall Rating 2.09524/5Overall Rating 2.09524/5rating 2.09524rating 2.09524rating 2.09524
84% Would Recommend
100% Business Response
Latest Review about 12 hours ago
William C. on 02/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Donna Burns goes the extra mile to make sure your visit goes smooth and fast service.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 02/15/2018
Service Type: Repair
Review Created: 02/22/2018 06:58 PM
GEORGE H. at Palmer's Airport Hyundai responded on 02/23/2018

THANK YOU FOR THE RESPONSE AND FEEDBACK.

Denese S. on 02/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Warranty repair"
Excellent service and communication. They stand behind their warranty.
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 02/19/2018
Service Type: Repair
Review Created: 02/22/2018 09:52 AM
GEORGE H. at Palmer's Airport Hyundai responded on 02/22/2018

THANK YOU FOR THE RESPONSE AND FEEDBACK.

Verified Customer on 02/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent and Friendly Service"
The service done on my vehicle was done on time according to the scheduled appointment and took less time than expected. The Customer Service Clerk was friendly and very efficient. She and the Technicians are a credit to this dealership (which is where I purchased my car). Excellent experience overall.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/19/2018
Service Type: Repair
Review Created: 02/22/2018 09:36 AM
GEORGE H. at Palmer's Airport Hyundai responded on 02/22/2018

THANK YOU FOR THE RESPONSE AND FEEDBACK.

Bonnie T. on 02/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"report on service "
was very pleased with my service. Have a genesis 5.0 r-spec, ask for complimentary wash, they did an excellent job. will see them when next oil change is due.
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 02/08/2018
Service Type: Repair
Review Created: 02/22/2018 04:52 AM
GEORGE H. at Palmer's Airport Hyundai responded on 02/22/2018

THANK YOU FOR THE RESPONSE AND FEEDBACK.

Hal R. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
the lady Donna Burns was excellent
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 02/15/2018
Service Type: Maintenance
Review Created: 02/21/2018 08:37 AM
GEORGE H. at Palmer's Airport Hyundai responded on 02/21/2018

THANK YOU FOR THE RESPONSE AND FEEDBACK.

Ashley B. on 02/20/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly service"
The employees were willing to help me with my problems and fixed them in a timely manner.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 02/16/2018
Service Type: Repair
Review Created: 02/20/2018 11:32 AM
GEORGE H. at Palmer's Airport Hyundai responded on 02/20/2018

Thank  you for the response and feedback.

Patricia A. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people"
Everyone from the General Manager all the way to service department member who met me when I brought the car in for service have been great and a pure pleasure to deal with, from the time we bought the car through to this service visit
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 02/16/2018
Service Type: Maintenance
Review Created: 02/20/2018 10:08 AM
GEORGE H. at Palmer's Airport Hyundai responded on 02/20/2018

THANK YOU FOR THE RESPONSE AND FEEDBACK.

Verified Customer on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, excellent service, quality "
Awesome
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/14/2018
Service Type: Repair
Review Created: 02/19/2018 04:24 PM
GEORGE H. at Palmer's Airport Hyundai responded on 02/20/2018

THANK YOU FOR THE RESPONSE AND FEEDBACK.

Lori F. on 02/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service and Employees "
I brought my car in for maintenance and the service department employees were very friendly and helpful. Valet Auto Service was great for extended stays for service. Highly recommend.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 02/12/2018
Service Type: Repair
Review Created: 02/17/2018 08:03 PM
GEORGE H. at Palmer's Airport Hyundai responded on 02/19/2018

THANK YOU FOR THE RESPONSE AND FEEDBACK.

Corey O. on 02/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service was quick and staff was friendly "
The service was quick and staff was friendly
Vehicle: 2018 Hyundai Santa Fe S
Category: Service
Service Date: 02/10/2018
Service Type: Repair
Review Created: 02/17/2018 06:19 PM
GEORGE H. at Palmer's Airport Hyundai responded on 02/19/2018

THANK YOU FOR THE RESPONSE AND FEEDBACK.

Margaret D. on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A Great Place"
The service I have received on every visit to Palmer's Airport Hyundai has always been excellent, from the day I purchased my vehicle, to each and every oil change since, The customer service department has always made me feel very welcomed, and the waiting time for my car to be maintenanced has always been very reasonable. I think Palmer's Airport Hyundai is definitely a Great Place.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 02/08/2018
Service Type: Repair
Review Created: 02/16/2018 09:22 PM
GEORGE H. at Palmer's Airport Hyundai responded on 02/17/2018

THANK YOU FOR THE RESPONSE AND FEEDBACK.

Verified Customer on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service!!"
The only reason I would not come back for all my maintenance is that I live in Baldwin County.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 02/09/2018
Service Type: Repair
Review Created: 02/16/2018 04:30 PM
GEORGE H. at Palmer's Airport Hyundai responded on 02/17/2018

THANK YOU FOR THE RESPONSE AND FEEDBACK.

Sandra K. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
I received excellent, friendly service. A really good experience every time.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 02/12/2018
Service Type: Repair
Review Created: 02/15/2018 11:24 AM
GEORGE H. at Palmer's Airport Hyundai responded on 02/15/2018

THANK YOU FOR THE RESPONSE AND FEEDBACK.

Lucas H. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good, quick service"
Dropped off my 2011 Sonata for a full synthetic oil change, had no problems and service was quick. Thanks!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 02/06/2018
Service Type: Repair
Review Created: 02/15/2018 11:20 AM
GEORGE H. at Palmer's Airport Hyundai responded on 02/15/2018

THANK YOU FOR THE RESPONSE AND FEEDBACK.

Brenda L. on 02/13/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service/Recall "
Overall acceptable.
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 02/10/2018
Service Type: Repair
Review Created: 02/13/2018 04:48 PM
GEORGE H. at Palmer's Airport Hyundai responded on 02/14/2018

THANK YOUFOR THE RESPONSE AND FEEDBACK.

Verified Customer on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Donna I service"
Donna really took care of me.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 02/09/2018
Service Type: Maintenance
Review Created: 02/13/2018 12:10 PM
GEORGE H. at Palmer's Airport Hyundai responded on 02/14/2018

THANK YOU FOR THE RESPONSE AND FEEDBACK.

Timmie S. on 02/12/2018
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Recall."
Just had my 2013 Hyundai for a recall service last week. The service was great didn't wait long at all. I was very surprised they did a inspection on my car which everything was good on it. Did had to replace air filters tho. But other than that everything was good.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/06/2018
Service Type: Repair
Review Created: 02/12/2018 09:56 PM
GEORGE H. at Palmer's Airport Hyundai responded on 02/14/2018

THANK YOU FOR THE RESPONSE AND FEEDBACK.

Edwin P. on 02/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer "
Good customer care
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 02/07/2018
Service Type: Repair
Review Created: 02/12/2018 01:09 PM
GEORGE H. at Palmer's Airport Hyundai responded on 02/14/2018

THANK YOU FOR THE RESPONSE AND FEEDBACK.

Verified Customer on 02/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Safety recall service visit"
Very prompt in scheduling. Professional and courteous service
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 02/05/2018
Service Type: Repair
Review Created: 02/11/2018 06:49 PM
GEORGE H. at Palmer's Airport Hyundai responded on 02/14/2018

THANK YOU FOR THE RESPONSE AND FEEDBACK.

Brenda G. on 02/11/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil change "
They should consider cleaning vacuum the inside of car with any type of oil change
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/01/2018
Service Type: Repair
Review Created: 02/11/2018 06:10 PM
GEORGE H. at Palmer's Airport Hyundai responded on 02/14/2018

THANK YOU FOR THE RESPONSE AND FEEDBACK.

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