Overview

Overall Rating 4.43/5Overall Rating 4.43/5Overall Rating 4.43/5Overall Rating 4.43/5rating 4.43

1207 Reviews

ReScore Reviews™ (28)

ReScore
Overall Rating 3.2142857/5Overall Rating 3.2142857/5Overall Rating 3.2142857/5rating 3.2142857rating 3.2142857
Original
Overall Rating 2.0357104/5Overall Rating 2.0357104/5rating 2.0357104rating 2.0357104rating 2.0357104
86% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


Verified Customer
Mobile, AL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Fast service
Good customer service in the service/repair department
GEORGE H. from Palmer's Airport Hyundai responded on 04/17/2019

THANK YOU FOR THE RESPONSE AND FEEDBACK.


GG
Geraldine G.
Mobile, AL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Friendly, customer service great, work on vehicle always top notch.
They have serviced my 2011 Tucson and my 2016 Tucson. The vehicles, customer service , and work on my vehicles is always excellent. I love my Hyundai, it's a great driving experience.
GEORGE H. from Palmer's Airport Hyundai responded on 04/17/2019

THANK YOU FOR THE RESPONSE AND FEEDBACK.


OP
Octavia P.
Mobile, AL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Excellent
Professional Service
GEORGE H. from Palmer's Airport Hyundai responded on 04/17/2019

THANK YOU FOR THE RESPONSE AND FEEDBACK.


Verified Customer
Irvington, AL
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Courtesy
Great customer service
GEORGE H. from Palmer's Airport Hyundai responded on 04/16/2019

Thank you for the response and feedback.


TG
Tony G.
Saraland, AL
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Friendly staff. Excellent work.
Tony G.
GEORGE H. from Palmer's Airport Hyundai responded on 04/16/2019

Thank you for the response and feedback.


JH
Jackie H.
Creola, AL
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
The people are so friendly and nice.
Only things I didn't like is that one of the tires had a nail in it for y'all to fix it I had to pay $19.99 When I bought the car from y'all I sure had pay anything.
GEORGE H. from Palmer's Airport Hyundai responded on 04/16/2019

THANK YOU FOR THE RESPONSE AND FEEDBACK.


PR
Philliniece R.
Mobile, AL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2019 Category: Service
Service Recall
The appointment was convenient.
GEORGE H. from Palmer's Airport Hyundai responded on 04/15/2019

THANK YOU FOR THE RESPONSE AND FEEDBACK.


DE
Deborah E.
Mobile, AL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2019 Category: Service
3time sonata owner
Very professand accommodating
GEORGE H. from Palmer's Airport Hyundai responded on 04/15/2019

THANK YOU FOR THE RESPONSE AND FEEDBACK.


CW
Carolyn W.
Semmes, AL
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
carolyn wilkerson
i have no complaints against palmers hyundai
GEORGE H. from Palmer's Airport Hyundai responded on 04/12/2019

THANK YOU FOR THE RESPONSE AND FEEDBACK.


Verified Customer
Mobile, AL
2016 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/11/2019 Category: Service
Routine visit
Typical oil change visit
GEORGE H. from Palmer's Airport Hyundai responded on 04/11/2019

THANK YOU FOR THE RESPONSE AND FEEDBACK.


Verified Customer
Mobile, AL
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/10/2019 Category: Service
Fast service
Friendly staff
GEORGE H. from Palmer's Airport Hyundai responded on 04/10/2019

Thank you for the response and feedback.


DG
Donald G.
Semmes, AL
2013 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
friendly service
They worked me in since i didn't have an appointment. Greatly appreciated.
GEORGE H. from Palmer's Airport Hyundai responded on 04/10/2019

Thank you for the response and feedback.


MB
Mallan B.
Mobile, AL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
Great Job
Excellent work team keep up the great work
GEORGE H. from Palmer's Airport Hyundai responded on 04/09/2019

Thank you for the response and feedback.


MG
Mirrian G.
Mobile, AL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2019 Category: Service
Customer Care dept were friendly and supportive.
Problem was solved in record time.
GEORGE H. from Palmer's Airport Hyundai responded on 04/09/2019

Thank you for the response and feedback.


TH
Tory H.
Mobile, AL
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019 Category: Service
Amazing Service!
They checked my car out and cleaned it for a reasonable price!
GEORGE H. from Palmer's Airport Hyundai responded on 04/08/2019

Thank you for the response and feedback.


CR
Charles R.
Mobile, AL
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
Chuck Rehm
Great friendly service, very professional and just great people
GEORGE H. from Palmer's Airport Hyundai responded on 04/05/2019

Thank you for the response and feedback.


Verified Customer
Mobile, AL
2009 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/04/2019 Category: Service
the staff
Good
GEORGE H. from Palmer's Airport Hyundai responded on 04/05/2019

Thank you for the response and feedback.


IS
Isaiah S.
Mobile, AL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019 Category: Service
Friendly atmosphere and prompt service.
I was very pleased with the overall service, however a complimentary car wash would have been greatly appreciated.
GEORGE H. from Palmer's Airport Hyundai responded on 04/03/2019

Thank you for the response and feedback.


Verified Customer
Mobile, AL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019 Category: Service
Palmer's Airport Toyota - 2016 Hyundai Sonata
Excellent Service. From sales to the service department, it has been a great overall experience. Our salesman, David Drawbaugh was wonderful to work with and very accommodating. The service department has also been easy to deal with and get me in and out when I go there for my regular services.
GEORGE H. from Palmer's Airport Hyundai responded on 04/02/2019

Thank you for the response and feedback.


CL
Carol L.
Mobile, AL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2019 Category: Service
Friendly Customer Service and Experienced Technicians
Palmer’s service was AWESOME!! Easy to make an appointment, easy check in, shuttle service to and from work, car service made easy and Competitive pricing. For having my car serviced it was a great and painless experience!!
Thank You!
GEORGE H. from Palmer's Airport Hyundai responded on 04/01/2019

Thank you for the response and feedback.