Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

1489 Reviews

ReScore Reviews™ (10)

ReScore
Overall Rating 3.299998/5Overall Rating 3.299998/5Overall Rating 3.299998/5rating 3.299998rating 3.299998
Original
Overall Rating 2.2/5Overall Rating 2.2/5rating 2.2rating 2.2rating 2.2
97% Would Recommend
100% Business Response
Latest Review about 23 hours ago

Reviews


JB
Jerry B.
Hickory, NC
2013 Hyundai Azera
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/23/2018 Category: Service
Ripoff oil change
Used my supplied premium oil and charged same price if used dealer oil.
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 05/24/2018

Jerry,
We apologize for any inconvenience we may have caused during your last service visit. After reviewing the repair order it looks as if you did receive an $18 dollar discount on your service. Thank you for your business and please do not hesitate to contact us if we can be of any assistance.

Jason Greene
Service Manager
Paramount Hyundai of Hickory


AS
Angela S.
Lincolnton, NC
2013 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Best Service Experience
I love this place. Hey are always honest and do a great job. 127,000 miles and going strong!! I'm shooting for at least 200,000!
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 05/24/2018

Angela,
Thank you for the wonderful comments regarding our service team. We strive to provide the very best service possible with each visit. Thank you for your business and we look forward to assisting you at your next service appointment.

Jason Greene
Service Manager
Paramount Hyundai of Hickory


ML
Magdalene L.
Newton, NC
2013 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
satisfied
I really appreciate the great service and friendly faces.
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 05/24/2018

Magdalene,
Thank you for the kind words regarding our service team. At Paramount Hyundai customer service is of the utmost importance. Thank you again and we look forward to assisting you at your next service interval.

Jason Greene
Service Manager
Paramount Hyundai of Hickory


DT
David T.
Hickory, NC
2016 Hyundai Genesis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2018 Category: Service
Great Service
Have yet to let me down. Great facility and service.
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 05/21/2018

David,
Thank you for your kind words regarding our service department. We strive to create a welcoming environment for our customers with each visit. Thank you for your continued business over the years. 

Jason Greene
Service Manager
Paramount Hyundai of Hickory


JA
Jeffery A.
Connelly Springs, NC
2016 Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Quality service
Very good service. They always call to make sure everything went well and that my car is running right.
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 05/21/2018

Jeffery,
Thank you for the wonderful comments regarding our service team. We strive to provide our customers with a quality service experience with each visit. Thank you again and we look forward to seeing you and your Accent at your next service appointment.

Jason Greene
Service Manager
Paramount Hyundai of Hickory


EA
Ernest A.
Granite Falls, NC
2006 Hyundai Azera
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Great place to do business!
Very professional and courteous service!
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 05/21/2018

Ernest,
Thank you for the kind words regarding our service team! At Paramount Hyundai customer service is of the utmost importance. Thank you for your business and please do not hesitate to contact us if we can be of any assistance.

Jason Greene
Service Manager
Paramount Hyundai of Hickory


Anonymous avatar
Verified Customer
Hickory, NC
2016 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Good
You do so well with everything
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 05/19/2018

Dear Valued Customer,
Thank you for the wonderful comments regarding our service team. At Paramount Hyundai customer service is top priority. Thank you sir for your business and please do not hesitate to contact us if we can be of any assistance. 

Jason Greene
Service Manager
Paramount Hyundai of Hickory


DB
Diane B.
Hudson, NC
2016 Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Second Hyundai Accent Purchase
The sales and service staff at Paramount Hyundai of Hickory are remarkable. Candy and Rusty in the service department are great. I had a wonderful experience buying my first Hyundai Accent with the assistance of Charles Cappadona in May 2016. I ended up going back to Charles and purchasing a second Hyundai Accent for my son in February 2018. I have a 2016 Hyundai Accent, and my son has a 2017 Hyundai Accent Hatchback.
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 05/19/2018

Diane,
We greatly appreciate you taking the time to complete such a terrific review on our behalf. We strive to provide our customers with a pleasant service experience with each visit. Thank you for your business. 

Jason Greene
Service Manager
Paramount Hyundai of Hickory


Anonymous avatar
Verified Customer
Claremont, NC
2018 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Santa Fe Sport Maintenance
I have always had excellent service at Paramount Hyundai of Hickory. The Staff are very friendly, helpful, and honest. However, as many times that I visit for service I would like to receive a discount in some form.
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 05/19/2018

Dear Valued Customer,
Thank you for the kind words regarding our service team! At Paramount Hyundai customer service is of the utmost importance. Thank you again and we look forward to assisting you at your next service appointment. (We will work on the discount!)

Jason Greene
Service Manager
Paramount Hyundai of Hickory


SM
Stephen M.
Hickory, NC
2018 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Great place to buy/service your vehicles!!!
I am very happy with the friendliness, professionalism and knowledge of this dealership! Give them a chance to make you happy too!
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 05/17/2018

Stephen,
 Thank you for the wonderful comments regarding our service team. We strive to create a welcoming environment for our customers on a daily basis. Thank you again and please do not hesitate to contact us  if we can be of any assistance. 

Jason Greene
Service Manager
Paramount Hyundai of Hickory


CW
Claudia W.
Hickory, NC
2013 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
survey
the people
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 05/17/2018

Claudia,
 Thank you for taking the time out of your busy schedule to complete such a fantastic review on our behalf. Customer service is is of the utmost importance to our team at Paramount Hyundai. Thank you for your business. 

Jason Greene
Service Manager
Paramount Hyundai of Hickory


WN
William N.
Hickory, NC
2013 Hyundai Elantra Co
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Paramount service
The employees, management. You all know how to take care of your customers.
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 05/17/2018

William,
Thank you for the kind words regarding our service team. Customer service is top priority for our service team at Paramount Hyundai. Thank you again and we look forward to seeing you and your Elantra at your next service appointment. 

Jason Greene
Service Manager
Paramount Hyundai of Hickory


KK
Karen K.
Vale, NC
2014 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Great Place
Thumbs up
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 05/17/2018

Karen,
 Thank you for the wonderful comments regarding our service team. We work diligently as a team to provide our customers with the best service experience possible. Thank you again and we look forward to assisting you at your next service interval. 

Jason Greene
Service Manager
Paramount Hyundai of Hickory


Anonymous avatar
Verified Customer
Coraopolis, PA
2017 Hyundai Elantra
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/14/2018 Category: Service
Great service
They were timely and communicated each step of the process well.
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 05/14/2018

Dear Valued Customer,
Thank you for taking the time to complete such a wonderful review on our behalf. At Paramount Hyundai customer service is of the utmost importance. Thank you again and we look forward to assisting you at your next service appointment.

Jason Greene
Service Manager
Paramount Hyundai of Hickory


Anonymous avatar
Verified Customer
Wilkesboro, NC
2016 Hyundai Tucson
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Overall Rating 1/5rating 1rating 1rating 1rating 1
05/12/2018 Category: Service
V Rv
Ok
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 05/14/2018

Dear Valued Customer,
Thank you for your business! We apologize for any inconvenience we may have caused during your last service visit. Please do not hesitate to contact us at your earliest convenience.

Jason Greene
Service Manager
Paramount Hyundai of Hickory


DK
Donna K.
Marion, NC
2012 Hyundai Veracruz
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Excellent service
Consistently outstanding service, highly recommend.
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 05/14/2018

Donna,
Thank you for your continued business over the years! We strive to provide our customers with a pleasant service experience with each visit. Thank you again and we look forward to assisting you at your next service appointment.

Jason Greene
Service Manager
Paramount Hyundai of Hickory


Anonymous avatar
Verified Customer
Denver, NC
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Service Department
The service dept. will recommend some things that Hyundai wants you to be aware of but does not force the issue. Just giving you info as to some things to consider to keep your auto running smooth.
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 05/12/2018

Dear Valued Customer,
Thank you for the wonderful comments regarding our service department. We strive to create a welcoming environment for our customers with every visit. Thank you for your business.

Jason Greene
Service Manager
Paramount Hyundai of Hickory


MJ
Michael J.
Hickory, NC
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Service
Quick & friendly service
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 05/10/2018

Michael,
Thank you for taking the time to complete such a terrific review on our behalf! We strive to provide our customers with the best possible service experience with each visit. Thank you for your business and we look forward to seeing you and your new Santa Fe at your next service appointment.

Jason Greene
Service Manager
Paramount Hyundai of Hickory


BP
Brent P.
Lenoir, NC
2011 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Great service as always!!!
Just another great service appointment that exceeded all expectations.
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 05/08/2018

Brent,
Thank you for the kind words regarding our service team! Customer service is of the utmost importance to us at Paramount Hyundai. Thank you for your business and please do not hesitate to contact us if we can be of any assistance.

Jason Greene
Service Manager
Paramount Hyundai of Hickory


MB
Mark B.
Hickory, NC
2013 Hyundai Sonata Hyb
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2018 Category: Service
Great Staff
Great staff and great service!
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 05/07/2018

Mark,
We greatly appreciate you taking the time to complete such a wonderful review on our behalf. Customer service is of the utmost importance to our team at Paramount Hyundai. Thank you for your business and we look forward to assisting you at your next service appointment.

Jason Greene
Service Manager
Paramount Hyundai of Hickory


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