Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

1604 Reviews

ReScore Reviews™ (12)

ReScore
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
Original
Overall Rating 2.33333/5Overall Rating 2.33333/5rating 2.33333rating 2.33333rating 2.33333
97% Would Recommend
100% Business Response
Latest Review 44 minutes ago

Reviews


JD
Joyce D.
Granite Falls, NC
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018 Category: Service
Friendly service
Always helpful answer questions easy to schedule service

CY
Chrisenda Y.
Hickory, NC
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Awesome
Best dealership I’ve ever been too.

TB
Tremayne B.
Mooresville, NC
2013 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Service department
Excellent service friendly always check on you to make sure that you okay while you are waiting offering you something to drink and your comfort been to a lot of dealerships this is one of the best customer service I have ran across thus far

TK
Tricia K.
Hickory, NC
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Friendly and prompt service
I was very pleased with the friendly staff and prompt service. They finished the car service faster than anticipated, and the waiting area was clean and accommodating.
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 07/18/2018

Tricia,
Thank you for the wonderful comments regarding our service department. Customer service is top priority to our team at Paramount Hyundai. Thank you again and we look forward to assisting you at your next service interval.

Jason Greene
Service Manager
Paramount Hyundai of Hickory


DC
Derek C.
Hickory, NC
2017 Hyundai Ioniq Hybr
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Maintenance
Professional, efficient and polite service.
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 07/18/2018

Derek,
Thank you for the kind words regarding our service team. At Paramount Hyundai we strive to create a welcoming environment for our guests with each service visit. Thank you for your business.

Jason Greene
Service Manager
Paramount Hyundai of Hickory


IC
Isaiah C.
Maiden, NC
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Great service
Nice people, great service!
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 07/18/2018

Isaiah,
Thank you for taking the time out of your busy schedule to complete such a wonderful review on our behalf. We work diligently as a team to provide our guests with the best level of customer service possible. Thank you again and please do not hesitate to contact us if we can be of any assistance in the future.

Jason Greene
Service Manager
Paramount Hyundai of Hickory


KR
Kevin R.
Lenoir, NC
2015 Hyundai Sonata
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/17/2018 Category: Service
Subpar
Not horrible but subpar service.
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 07/18/2018

Kevin,
We apologize for any inconvenience we may have caused during your recent service visit. Thank you for your business and please do not hesitate to contact us if we can be of any assistance in the future.

Jason Greene
Service Manager
Paramount Hyundai of Hickory


WB
William B.
Statesville, NC
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
I like Paramount,,, have purchased a few Hyundai's from them ;)
Doing a good job ! :)
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 07/18/2018

William,
Thank you for the wonderful comments regarding our service department. At Paramount Hyundai customer service is of the utmost importance to our team. Thank you again and we look forward to assisting you at your next service interval.

Jason Greene
Service Manager
Paramount Hyundai of Hickory


KP
Kay P.
Hickory, NC
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Excellent service
My service has always been so smooth with Hyundai. Everyone is so nice and helpful.
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 07/18/2018

Kay,
Thank you for the kind words regarding our service staff. We strive to provide our guests with the highest level of customer service with each visit. Thank you for your business and please do not hesitate to contact us if we can be of any assistance. 

Jason Greene
Service Manager
Paramount Hyundai of Hickory


NA
Nicholas A.
Rutherfordton, NC
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Great people great service.... second to none!!!
Very courteous, friendly, professional, cooperative, and helpful... great team! great service!
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 07/18/2018

Nicholas,
We greatly appreciate the kind words regarding our service team. We strive to create a welcoming service environment for our guests with each visit. Thank you again and we look forward to assisting you at your next service interval.

Jason Greene
Service Manager
Paramount Hyundai of Hickory


TD
Todd D.
Lincolnton, NC
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Service
Always friendly, quick service.
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 07/18/2018

Todd,
Thank you for the wonderful comments regarding our service team. At Paramount Hyundai customer service is top priority. Thank yo for your business and we look forward to seeing you and your new Elantra at your next service appointment.

Jason Greene
Service Manager
Paramount Hyundai of Hickory


MH
Mary H.
Valdese, NC
2015 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Always Happy!
Whatever reason I have to take my car to the service department at the Hyundai dealership, whether it's for an oil change or something minor, I'm always treated with respect. I will never go anywhere rlse.
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 07/17/2018

Mary,
Thank you for the kind words on our service department's behalf. We strive to provide our guests with the highest level of customer service with each visit. Thank you for your business.

Jason Greene
Service Manager
Paramount Hyundai of Hickory


Verified Customer
Morganton, NC
2015 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Always helpful
Friendly, fast, and helpful service representatives.
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 07/17/2018

Dear Valued Customer,
Thank you for taking the time to complete such a terrific review on our behalf. We value our customers and their time. Thank you again and please do not hesitate to contact us if we can be of any assistance in the future.

Jason Greene
Service Manager
Paramount Hyundai of Hickory


Verified Customer
Hickory, NC
2010 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Very professional
Polite service reps and quality work.
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 07/17/2018

Dear Valued Customer,
Thank you for the kind words regarding our service team. We strive to create a welcoming environment for our guests with each service visit. Thank you for your business and we look forward to assisting you at your next service interval.

Jason Greene
Service Manager
Paramount Hyundai of Hickory


KR
Karon R.
Hudson, NC
2017 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Oil change
They were efficient and wait time was very short.. Polite and courtesy. .Very nice service.
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 07/16/2018

Karon,
We greatly appreciate you taking the time to complete such an amazing review on our behalf. At Paramount Hyundai customer service is of the utmost importance to our service team. Thank you for your business and please do not hesitate to contact us if we can be of any assistance in the future.

Jason Greene
Service Manager
Paramount Hyundai of Hickory


Verified Customer
Maiden, NC
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Great Job
Service department team is always courteous and helpful.
The car I purchased wasn't the car I had my heart set on at the time..not a Hyundai. There were options on my previous vehicle that I didn't get however small. It's just a personal issue I suppose. Everyone has been great nonetheless.
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 07/14/2018

Dear Valued Customer,
Thank you for the kind words regarding our service team. We strive to create a welcoming service environment for our guests with every service visit. Thank you for your business and please do not hesitate to contact us if we can be of any assistance in the future.

Jason Greene
Service Manager
Paramount Hyundai of Hickory


LC
Larry C.
Conover, NC
2013 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Convenient Servicing
Service was prompt , convenient and thorough.
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 07/14/2018

Larry,
Thank you for taking the time out of your busy schedule to complete such a terrific review on our behalf. At Paramount Hyundai customer service is of the utmost importance to our team. Thank you again and we look forward to assisting you at your next service interval.

Jason Greene
Service Manager
Paramount Hyundai of Hickory


CK
Carole K.
Savannah, GA
2009 Hyundai Azera
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/13/2018 Category: Service
Visitor to Hickory
Though the staff was overwhelmed with repair requests they handled each of us with care and courtesy. The work was discussed with me before it was performed and the amenities of the waiting area were well thought out and comfortable.
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 07/13/2018

Carole,
Thank you for the kind words regarding our service department staff. We apologize for any inconvenience we may have caused during your last visit to our service department. Thank you for your business and please do not hesitate to contact us if we can be of any assistance in the future.

Jason Greene
Service Manager
Paramount Hyundai of Hickory


RO
Robert O.
Hickory, NC
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Dropped off car - picked up car. No waiting
Everything was simple and easy. Scheduled service online, dropped off car, picked up car when they said it would be done, paid and left without waiting.
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 07/13/2018

Robert,
Thank you for the kind words regarding our service team! We strive to create a welcoming environment for our guests with each service visit. Thank you for your business and we look forward to assisting you at your next service interval.

Jason Greene
Service Manager
Paramount Hyundai of Hickory


Verified Customer
Statesville, NC
2017 Hyundai Sonata
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/12/2018 Category: Service
Don’t assume
When a car owner tells you that something is wrong with a feature don’t just assume they don’t know what they’re talking about. Check the VIN and see if the car came with that feature or not
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 07/13/2018

Dear Valued Customer,
We apologize for any inconvenience we may have caused during your last service appointment. We look forward to assisting you next week with the automatic electronic braking system on your Sonata. Thank you for your business.

Jason Greene
Service Manager
Paramount Hyundai of Hickory


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