Paramount Hyundai of Hickory


Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

1153 Reviews

ReScore Reviews™ (8)

ReScore
Overall Rating 3.4999975/5Overall Rating 3.4999975/5Overall Rating 3.4999975/5rating 3.4999975rating 3.4999975
Original
Overall Rating 2.375/5Overall Rating 2.375/5rating 2.375rating 2.375rating 2.375
97% Would Recommend
100% Business Response
Latest Review about 3 hours ago
Hamilton W. on 11/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Helpful"
Candy very nice and helpful
Vehicle: 2014 Hyundai Equus
Category: Service
Service Date: 11/20/2017
Service Type: Maintenance
Review Created: 11/23/2017 04:38 PM
Daniel O. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The only dealer service dept I've ever trusted"
Always courteous and highly competent. Still loving my Hyundai Tuscon 3 years into it.
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 11/17/2017
Service Type: Repair
Review Created: 11/22/2017 05:42 AM
Jason G., Service Manager at Paramount Hyundai of Hickory responded on 11/22/2017

Daniel,
Thank you for the kind words and for taking the time to complete such an outstanding review on our behalf! At Paramount Hyundai customer satisfaction is of the utmost importance. Thank you for your business and we look forward to seeing you and your Tucson at your next service appointment.

Jason Greene
Service Manager
Paramount Hyundai of Hickory
SUSAN H. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best Around "
The service dept top notch! Never had any issues and don't see myself going anywhere else.
Vehicle: 2015 Hyundai Veloster
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/22/2017 03:35 AM
Jason G., Service Manager at Paramount Hyundai of Hickory responded on 11/22/2017

Susan,
Thank you for the kind words and for taking the time to complete such an outstanding review on our behalf! At Paramount Hyundai customer satisfaction is of the utmost importance. Thank you for your business and we look forward to seeing you and your Veloster at your next service appointment.

Jason Greene
Service Manager
Paramount Hyundai of Hickory
Linda L. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Still awesome service "
Every time we bring our Hyundai hybrid into Hickory Paramount svc dept we actually thank everyone. Candy, our service advisor/contact is awesome and very knowledgeable- mechanical svc always! Top notch. Thanks again!
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 11/18/2017
Service Type: Repair
Review Created: 11/21/2017 02:39 PM
Jason G., Service Manager at Paramount Hyundai of Hickory responded on 11/22/2017

Linda,
Thank you for the kind words and for taking the time to complete such a fantastic review on our behalf! At Paramount Hyundai customer satisfaction is of the utmost importance. Thank you for your business and we look forward to seeing you and your Sonata hybrid at your next service appointment.

Jason Greene
Service Manager
Paramount Hyundai of Hickory
Verified Customer on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick service. Comfortable waiting area."
Service was completed in a timely manner. Staff was courteous and professional.
Vehicle: 2010 Hyundai Tucson
Category: Service
Service Date: 11/16/2017
Service Type: Maintenance
Review Created: 11/21/2017 11:40 AM
Jason G., Service Manager at Paramount Hyundai of Hickory responded on 11/22/2017

Dear Valued Customer,
Thank you for the kind words and for taking the time to complete such a wonderful review on our behalf! At Paramount Hyundai customer satisfaction is of the utmost importance. Thank you for your business and we look forward to seeing you and your Tucson at your next service appointment.

Jason Greene
Service Manager
Paramount Hyundai of Hickory
Cynthia L. on 11/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil chg and tire rotation great, recall fix hit a snafue."
Oil chg and rotation went great. recall fix wasn't done due to using last available part earlier in the day before I got there. Need to insure they have sufficient parts on hand before scheduling recall repairs.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/20/2017 03:16 PM
Jason G., Service Manager at Paramount Hyundai of Hickory responded on 11/21/2017

Cynthia,
Thank you for taking the time to complete such an amazing review on our behalf! We apologize for any inconvenience we may have caused and will work diligently to ensure parts are in stock in the future. At Paramount Hyundai customer satisfaction is of the utmost importance. Thank you for your business and we look forward to seeing you and your Tucson at your next service appointment.

Jason Greene
Service Manager
Paramount Hyundai of Hickory
Jane H. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Your service people like Candy!"
I certainly would recommend this place to my friends.
Vehicle: 2006 Hyundai Sonata
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/20/2017 11:17 AM
Jason G., Service Manager at Paramount Hyundai of Hickory responded on 11/21/2017

Jane,
Thank you for the kind words and for taking the time to complete such a terrific review on our behalf! At Paramount Hyundai customer satisfaction is of the utmost importance. Thank you for your business and we look forward to seeing you and either of your Sonata's at your next service appointment.

Jason Greene
Service Manager
Paramount Hyundai of Hickory
Ricardo H. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"5 Stars isn’t enougg"
You really deserve 10 stars for the service you provide! Bravo Zulu!
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/20/2017 05:16 AM
Jason G., Service Manager at Paramount Hyundai of Hickory responded on 11/21/2017

Ricardo,
Thank you for the kind words and for taking the time to complete such a wonderful review on our behalf! At Paramount Hyundai customer satisfaction is of the utmost importance. Thank you for your business and we look forward to seeing you and your Tucson at your next service appointment.

Jason Greene
Service Manager
Paramount Hyundai of Hickory
Priscilla W. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"profesioinalism"
excellent
Vehicle: 2013 Hyundai Genesis
Category: Service
Service Date: 11/01/2017
Service Type: Maintenance
Review Created: 11/17/2017 04:20 PM
Jason G., Service Manager at Paramount Hyundai of Hickory responded on 11/19/2017

Priscilla,
Thank you for taking the time to complete such a great review on our behalf! At Paramount Hyundai customer satisfaction is of the utmost importance. Thank you for your business and we look forward to seeing you and your Genesis at your next service appointment.

Jason Greene
Service Manager
Paramount Hyundai of Hickory
Glenn B. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Department"
Everyone is friendly and helpful. I think what sets them apart is how they keep you so well informed. They also have the best waiting area in Hickory.
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/16/2017 03:22 AM
Jason G., Service Manager at Paramount Hyundai of Hickory responded on 11/16/2017

Glenn,
Thank you for taking the time to complete such a wonderful review on our behalf! At Paramount Hyundai customer satisfaction is of the utmost importance. Thank you for your business and we look forward to seeing you and your Accent at your next service appointment.

Jason Greene
Service Manager
Paramount Hyundai of Hickory
Rick W. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Candy is the best service rep. 10+"
Candy is exceptionally knowledgeable! She did not even need need help from a book or anything. She knew every answer to all my question's. If she is not their I will not get my car serviced until she is.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/15/2017 05:25 PM
Jason G., Service Manager at Paramount Hyundai of Hickory responded on 11/16/2017

Rick,
Thank you for the kind words and for taking the time to complete such an outstanding review on our behalf! At Paramount Hyundai customer satisfaction is of the utmost importance. Thank you for your business and we look forward to seeing you and your Sonata at your next service appointment.

Jason Greene
Service Manager
Paramount Hyundai of Hickory
Verified Customer on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good service"
did a great job
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/06/2017
Service Type: Repair
Review Created: 11/15/2017 02:32 PM
Jason G., Service Manager at Paramount Hyundai of Hickory responded on 11/16/2017

Dear Valued Customer,
Thank you for taking the time to complete such an awesome review on our behalf! At Paramount Hyundai customer satisfaction is of the utmost importance. Thank you for your business and we look forward to seeing you and your Elantra at your next service appointment.

Jason Greene
Service Manager
Paramount Hyundai of Hickory
Donna W. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service department"
I've dealt with this dealership for 10 years and have always had excellent service!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/15/2017 11:47 AM
Jason G., Service Manager at Paramount Hyundai of Hickory responded on 11/15/2017

Donna,
Thank you for the kind words and for taking the time to complete such an outstanding review on our behalf! At Paramount Hyundai customer satisfaction is of the utmost importance. Thank you for your continued business and we look forward to seeing you and your Tucson at your next service appointment.

Jason Greene
Service Manager
Paramount Hyundai of Hickory
Jerry R. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Candy Propst was very helpful, great people and great service. Very satisfied with paramount Hyundai
Vehicle: 2012 Hyundai Genesis Co
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/14/2017 04:28 PM
Jason G., Service Manager at Paramount Hyundai of Hickory responded on 11/15/2017

Jerry,
Thank you for taking the time to complete such an amazing review on our behalf! At Paramount Hyundai customer satisfaction is of the utmost importance. Thank you for your business and we look forward to seeing you and your Genesis coupe at your next service appointment.

Jason Greene
Service Manager
Paramount Hyundai of Hickory
Verified Customer on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great!"
Great service great employees! Wouldn’t go anywhere else!
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/14/2017 02:39 PM
Jason G., Service Manager at Paramount Hyundai of Hickory responded on 11/15/2017

Dear Valued Customer,
Thank you for taking the time to complete such a fantastic review on our behalf! At Paramount Hyundai customer satisfaction is of the utmost importance. Thank you for your business and we look forward to seeing you and your Veloster at your next service appointment.

Jason Greene
Service Manager
Paramount Hyundai of Hickory
VALERIE C. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service! Quick and helpful"
The service folks are friendly and helpful, answering questions and working with my budget.
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/14/2017 05:55 AM
Jason G., Service Manager at Paramount Hyundai of Hickory responded on 11/15/2017

Valerie,
Thank you for taking the time to complete such a great review on our behalf! At Paramount Hyundai customer satisfaction is of the utmost importance. Thank you for your business and we look forward to seeing you and your Veloster at your next service appointment.

Jason Greene
Service Manager
Paramount Hyundai of Hickory
Roger S. on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone is so kind and helpful"
I have never been to a garage, where the people were all so friendly and knowlegable.
Vehicle: 2013 Hyundai Azera
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/10/2017 12:22 PM
Jason G., Service Manager at Paramount Hyundai of Hickory responded on 11/12/2017

Roger,
Thank you for the kind words and for taking the time to complete such a terrific review on our behalf! At Paramount Hyundai customer satisfaction is of the utmost importance. Thank you for your business and we look forward to seeing you and your Azera at your next service appointment.

Jason Greene
Service Manager
Paramount Hyundai of Hickory
Verified Customer on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
I was quickly helped as soon as I arrived. Service was done quickly. Everyone was courteous and made my visit easy.
Vehicle: 2006 Hyundai Santa Fe
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/10/2017 10:52 AM
Jason G., Service Manager at Paramount Hyundai of Hickory responded on 11/12/2017

Dear Valued Customer,
Thank you for the kind words and for taking the time to complete such a fantastic review on our behalf! At Paramount Hyundai customer satisfaction is of the utmost importance. Thank you for your business and we look forward to seeing you and your Santa Fe at your next service appointment.

Jason Greene
Service Manager
Paramount Hyundai of Hickory
Donald B. on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"All and all"
The people who work for this company are all as good, if not better, as the company they work for. The company does not pay them enough to be as kind as they have been to me. That's a fact. And the company needs to put good smelly stuff in my car after they service and clean it properly.
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 11/01/2017
Service Type: Repair
Review Created: 11/10/2017 01:04 AM
Jason G., Service Manager at Paramount Hyundai of Hickory responded on 11/10/2017

Donald,
Thank you for the kind words and for taking the time to complete such an outstanding review on our behalf! At Paramount Hyundai customer satisfaction is of the utmost importance. Thank you for your business and we look forward to seeing you and your Veloster at your next service appointment.

Jason Greene
Service Manager
Paramount Hyundai of Hickory
Gayle R. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very helpful staff"
The staff was wonderful. Especially Amanda.
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 11/01/2017
Service Type: Repair
Review Created: 11/09/2017 06:17 PM
Jason G., Service Manager at Paramount Hyundai of Hickory responded on 11/10/2017

Gayle,
Thank you for the kind words and for taking the time to complete such a wonderful review on our behalf! At Paramount Hyundai customer satisfaction is of the utmost importance. Thank you for your business and we look forward to seeing you and your Sonata hybrid at your next service appointment.

Jason Greene
Service Manager
Paramount Hyundai of Hickory
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