Park Place Bodywerks Fort Worth

Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

694 Reviews

97% Would Recommend
Latest Review 2 days ago

Reviews


AM
Amanda M.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Collision
Amanda said Steve was a joy to work with at the business.
This review was collected via phone interview by Customer Research Inc.

JH
Jill H.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018 Category: Collision
Jill said the repair's were very good. The employees kept her informed and updated. She appreciated the help of the advisor.
This review was collected via phone interview by Customer Research Inc.

ES
Erik S.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018 Category: Collision
Erik said he was very pleased with this business. He has had numerous vehicle fixed at this location. Nick helped him this time. He was very pleasant and did a very good job. His vehicle looks brand new.
This review was collected via phone interview by Customer Research Inc.

TE
Theodore E.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018 Category: Collision
Theodore said the business did everything right. He stated that he was not involved with the estimate for his repair work.
This review was collected via phone interview by Customer Research Inc.

SG
Shirley G.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018 Category: Collision
Shirley said the work performed was outstanding and well coordinated by Chris.
This review was collected via phone interview by Customer Research Inc.

LS
Lori S.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018 Category: Collision
Lori said the staff did a great job and she's very satisfied.
This review was collected via phone interview by Customer Research Inc.

MB
Mahera B.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018 Category: Collision
Mahera said the staff was nice and kept her up to date on the process. She was disappointed in the fact the tire had a leak from the collision that was not fixed. She is taking the vehicle to her tire facility because it is easier than leaving the vehicle with the dealership to fix. Other than that she was satisfied.
This review was collected via phone interview by Customer Research Inc.

EP
Elizabeth P.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018 Category: Collision
Elizabeth said the business did a great job and she was very pleased with the customer service. She also said the repair work was done ahead of time.
This review was collected via phone interview by Customer Research Inc.

IW
Ingrid W.
Texas
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/26/2018 Category: Collision
Ingrid said there was some confusion with the communication. The worker changed and there was concerns with the person who took over. She put information in an email to this business.
This review was collected via phone interview by Customer Research Inc.

AC
Allison C.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Collision
Allison said her vehicle was totaled. The employees were very helpful in the entire process. Chris was great. She chose this facility because of the reviews online when she googled it.
This review was collected via phone interview by Customer Research Inc.

CM
Casimiro M.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Collision
Spoke with Alicia. She said the business's work was good.
This review was collected via phone interview by Customer Research Inc.

FL
Felton L.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018 Category: Collision
Spoke with Lisa. She said Chris was really helpful and kept her informed. She said her vehicle was not ready when promised due to a parts delay but she did not elaborate as to how late the vehicle was.
This review was collected via phone interview by Customer Research Inc.

PG
Phyllis G.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Collision
Phyllis said she liked the work, the timeliness and the updates. She was not given a promised finish date. She chose this facility because she knew the repairs would be done right.
This review was collected via phone interview by Customer Research Inc.

CW
Cheryl W.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Collision
Cheryl said she was able to talk to the customer service person. They explained the process and helped her resolve issues she had with the insurance.
This review was collected via phone interview by Customer Research Inc.

TW
Tony W.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Collision
Tony said when he went to check out, he tried to pay by credit card, but this business thought he was supposed to bring a check in. The insurance never wrote a check to this business. The insurance wrote a check to Tony's business directly, and he deposited that check. So, when he went to pay, there was a little issue due to the confusion behind the check. Tony stated he thought he was going to go home and get a check book.
This review was collected via phone interview by Customer Research Inc.

SO
Sherra O.
Texas
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/27/2018 Category: Collision
Sherra said there is a little ding on her vehicle as well as some chipped paint which she is waiting to hear back from the business about.
This review was collected via phone interview by Customer Research Inc.

ER
Erika R.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Collision
Erika said the business did a great job. They were really good at communicating with her and Chris was great.
This review was collected via phone interview by Customer Research Inc.

ET
Erjon T.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Collision
Erjon said he had a little issue that he had to take it back in for, but Steve took care of it. He stated only time will tell the quality of the paint work, because it's a difficult color to match, but he did the best he could. The insurance had to get it okayed, so that took a day.
This review was collected via phone interview by Customer Research Inc.

SH
Sebastian h.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Collision
Sebastian said they were good at keeping him informed.
This review was collected via phone interview by Customer Research Inc.

DW
Debbie W.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Collision
Debbie said the employees always do what they say and say what they do, and they always seem to get things right the first time.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 694 in total