Park Place Bodywerks Fort Worth


Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

449 Reviews

96% Would Recommend
Latest Review 5 days ago
Christine R. on 10/13/2017
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Christine said this business made sure she understood what was happening and kept her informed throughout the entire process. When she first picked the vehicle up, there were waves in the paint because it had not been buffed properly. They did take care of it right away, but it should have been caught during the final inspection by whoever is in charge of quality control.
Category: Collision
Service Date: 10/06/2017
Review Created: 10/13/2017
This review was collected via phone interview by Customer Research Inc.
Ralph S. on 10/13/2017
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Ralph said this business treated him well, gave him a vehicle and let him drive it until his vehicle was ready. There was no promise made as to when the vehicle would be ready. The person who prepared his estimate was very thorough and knowledgeable. Everyone whom he ealt with, was very polite and nice.
Category: Collision
Service Date: 09/29/2017
Review Created: 10/13/2017
This review was collected via phone interview by Customer Research Inc.
Ingrid O. on 10/13/2017
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Ingrid said the business did a really good job. They also provided good customer service.
Category: Collision
Service Date: 10/06/2017
Review Created: 10/13/2017
This review was collected via phone interview by Customer Research Inc.
David D. on 10/12/2017
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David said they were very helpful. They assisted with scheduling a rental vehicle. The insurance company did not want to use a factory part but they went to bat for him. He was not given a promise of time. The time was very reasonable. He was not called when the vehicle was ready, which was not critical. They communicated well.
Category: Collision
Service Date: 09/27/2017
Review Created: 10/12/2017
This review was collected via phone interview by Customer Research Inc.
John M. on 10/08/2017
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John said it was fantastic service. Nick kept him informed every step of the way.
Category: Collision
Service Date: 10/04/2017
Review Created: 10/08/2017
This review was collected via phone interview by Customer Research Inc.
Sherrilyn K. on 10/06/2017
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Sherrilyn said her vehicle was delayed by 4 days because of the insurance company.
Category: Collision
Service Date: 09/29/2017
Review Created: 10/06/2017
This review was collected via phone interview by Customer Research Inc.
Nicolaza L. on 10/04/2017
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Nicolaza said the business was good and nice.
Category: Collision
Service Date: 09/21/2017
Review Created: 10/04/2017
This review was collected via phone interview by Customer Research Inc.
Tomas G. on 10/04/2017
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Spoke with Diana. She said everything went smoothly.
Category: Collision
Service Date: 09/27/2017
Review Created: 10/04/2017
This review was collected via phone interview by Customer Research Inc.
Kyle J. on 09/30/2017
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Kyle said he really likes the updates and feedback. He chose this business because he trusted they could do the best job on the type of vehicle he owns.
Category: Collision
Service Date: 09/28/2017
Review Created: 09/30/2017
This review was collected via phone interview by Customer Research Inc.
Nicolas C. on 09/30/2017
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Nicolas said they did a great job. He was happy with the repair. The customer service was excellent.
Category: Collision
Service Date: 09/28/2017
Review Created: 09/30/2017
This review was collected via phone interview by Customer Research Inc.
Anup D. on 09/30/2017
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Anup said this business did an awesome job and he has no complaints.
Category: Collision
Service Date: 09/22/2017
Review Created: 09/30/2017
This review was collected via phone interview by Customer Research Inc.
Ray M. on 09/26/2017
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Ray said he liked his experience. They were excellent.
Category: Collision
Service Date: 09/20/2017
Review Created: 09/26/2017
This review was collected via phone interview by Customer Research Inc.
Keith D. on 09/26/2017
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Keith said his experience was great. He was satisfied. They treated him well.
Category: Collision
Service Date: 09/15/2017
Review Created: 09/26/2017
This review was collected via phone interview by Customer Research Inc.
Robert F. on 09/26/2017
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Robert said he had no problems with the service.
Category: Collision
Service Date: 09/21/2017
Review Created: 09/26/2017
This review was collected via phone interview by Customer Research Inc.
Abdul R. on 09/22/2017
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Abdul said he always appreciates the great customer service. The employees replaced the bumper on his vehicle but did not check the trunk and the trunk is now making noises.
Category: Collision
Service Date: 09/08/2017
Review Created: 09/22/2017
This review was collected via phone interview by Customer Research Inc.
Dyana H. on 09/21/2017
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Dyana said this business took a long time.
Category: Collision
Service Date: 09/13/2017
Review Created: 09/21/2017
This review was collected via phone interview by Customer Research Inc.
Mario T. on 09/21/2017
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Mario said he was really happy with how it all turned out. This business kept him very well informed about everything as they were going along. He was treated well by the employees.
Category: Collision
Service Date: 09/15/2017
Review Created: 09/21/2017
This review was collected via phone interview by Customer Research Inc.
Oscar R. on 09/20/2017
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Oscar said he is very satisfied with his vehicle. It looks great and drives great. He went to this facility because he knew they would do the best job.
Category: Collision
Service Date: 08/25/2017
Review Created: 09/20/2017
This review was collected via phone interview by Customer Research Inc.
Thomas H. on 09/16/2017
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Thomas said it was a great experience. The last time he used this business, he had a problem and Doug took care of it for free. The personnel are top notch. He chose this facility because the estimator has turned out to be a great friend of his, and the business is close to his house.
Category: Collision
Service Date: 09/06/2017
Review Created: 09/16/2017
This review was collected via phone interview by Customer Research Inc.
Javier E. on 09/15/2017
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Javier said this business was thorough and made sure that the right parts were used. They made sure that the insurance company did not take any shortcuts. Theey were prompt and kept him informed of what was going on.
Category: Collision
Service Date: 09/08/2017
Review Created: 09/15/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 449 in total