Park Place Bodywerks Fort Worth

Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

637 Reviews

97% Would Recommend
Latest Review 3 days ago

Reviews


MC
Morris C.
Texas
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Collision
Morris said the employees provided excellent customer service. Steve did an excellent job.
This review was collected via phone interview by Customer Research Inc.

VC
Verdella C.
Texas
Verified
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08/07/2018 Category: Collision
Verdella said it was a good experience but it took longer than she expected. She said Chris kept her informed on everything.
This review was collected via phone interview by Customer Research Inc.

NC
Nicolas C.
Texas
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Collision
Spoke with Sabrina. She said this business will fight the insurance company to get her the best results. They give her the best customer service.
This review was collected via phone interview by Customer Research Inc.

DP
Dewayne P.
Texas
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Collision
Dewayne said he received good customer service.
This review was collected via phone interview by Customer Research Inc.

NN
Nguyet N.
Texas
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Collision
Spoke with Danny. He said it was a very good experience and the work turned out great.
This review was collected via phone interview by Customer Research Inc.

MM
Mark M.
Texas
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Collision
Mark said the business is awesome.
This review was collected via phone interview by Customer Research Inc.

SW
Sheila W.
Texas
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Collision
Sheila said she liked they work, updates and customer service at this business. She wanted high quality work and she knew she would get it here.
This review was collected via phone interview by Customer Research Inc.

FB
Fabia B.
Texas
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Collision
Spoke with Barry. He said the employees were responsive and kept him up to date. He was not given a time when his vehicle would be finished.
This review was collected via phone interview by Customer Research Inc.

WB
Weldon B.
Texas
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Collision
Weldon said he was satisfied with the repair and the price it cost him. There was no need to be kept updated on the status of his vehicle, it only took a couple of hours to get the job done.
This review was collected via phone interview by Customer Research Inc.

CC
Christopher C.
Texas
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Collision
Christopher said his service advisor was amazing.
This review was collected via phone interview by Customer Research Inc.

JM
Jack M.
Texas
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/27/2018 Category: Collision
Jack said it took a month to repair the damage, which he thinks is excessive. The business was overwhelmed by the number of hail damaged vehicles. So was the insurance company, which was not as responsive as it should have been. The individual at this business who helped him was very responsive and supportive. There was no promise made as to when the vehicle would be ready. He usually uses this business's Grapevine location, because it's close to where he lives. This time, they suggested he use the Fort Worth location, because of the excessive work load at the Grapevine location.
This review was collected via phone interview by Customer Research Inc.

AW
Austin W.
Texas
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Collision
Austin said it was an overall good experience. The business kept him informed, and the work was done properly.
This review was collected via phone interview by Customer Research Inc.

TL
Travis L.
Texas
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Collision
Travis said he enjoyed working with Nick Deluca and the business provided excellent service.
This review was collected via phone interview by Customer Research Inc.

WF
Warner F.
Texas
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Collision
Spoke with Stephanie. She said this business did a good job, kept her informed throughout the process, and got her vehicle back on time.
This review was collected via phone interview by Customer Research Inc.

LS
Lisa S.
Texas
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Collision
Lisa said that Nick was very helpful. He even helped get her a rental. He goes over and beyond and he represents the business well. Overall, they really know how to do the work and how to handle dealing with her insurance. She would not go anywhere else.
This review was collected via phone interview by Customer Research Inc.

YJ
Yoo J.
Texas
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Collision
Yoo said her vehicle was restored to a perfect condition, inside and out. The business' employees were really nice.
This review was collected via phone interview by Customer Research Inc.

DS
David S.
Texas
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Collision
David said his vehicle came back amazing.
This review was collected via phone interview by Customer Research Inc.

JM
Joshua M.
Texas
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Collision
Joshua said he was satisfied with this business. His vehicle was delayed by three days for unspecified reasons.
This review was collected via phone interview by Customer Research Inc.

DW
Debra W.
Texas
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Collision
Debra said the employees were excellent. They did everything they were supposed to do. They kept her informed and her expectations were met. They cleaned her vehicle and it looks brand new.
This review was collected via phone interview by Customer Research Inc.

KM
Keith M.
Texas
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Collision
Keith said the communication was great at the business, they were very helpful, and he had no problems.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 637 in total