Excellent customer service. Front end personnel very professional and courteous Repair done in a timely manner kept me informed as to the status
of car throughout the repair process
Super easy for all the process. Very professional staff. Being there several times. Recommend it without any reservation.
YM
Yolanda M.
Newark, NJ
05/20/2024
10
Great job, great service and superb communication
I have to say the stress and anxiety I experienced after someone hit my car was 9 on a scale of 1 - 10 .
I scanned through a list of auto body shops and read through the reviews and overall I thought they were the ones that I would take a gamble. After hearing peoples' horror stories about different auto body places my level went to 10. My gamble on Parkway Auto Body paid out. They work with Enterprise, so they met me there to take me to get a car and gave me an original estimation of about 2 weeks to complete the job. They updated me almost every day via text or phone call. Thinking about it I never had to call them. Then 1/2 way through the time of 2 weeks they projected they said they would have my car done sooner than later. Vita or Vida ( can't remember which name) but she works in the receptionist was extremely nice, professional and on point. When my car was ready I was also able to leave my rental there and they scanned it in for Enterprise. :) My whole experience was seamless, fast, courteous and professional. Also, they did a superb job on my car. Bravo!!!!! It look like i just took it from the show room. Definitely, will recommend!!!!!!
the shop was awesome, they communicated with me weekly with any updates, the car was repaired and looked like new. I recommend this place 100%.
MA
Mario A.
SUBA Crosstrek Premium Manual
03/31/2023
Verified Customer
9
Excellent
Friendly staff, very professional and work was done on time.
RS
Ruth-Ann S.
SUBA Forester Limited
02/21/2023
Verified Customer
10
Personnel were very competent and also explained the process.
The repair was great, and also responsive to my questions.
AG
Ashley G.
SUBA Impreza Sport w/Continuously Variable Transmission
10/31/2022
Verified Customer
8
Subaru repair
Car came out looking brand new. Only complaint I have was in regard to someone’s personal items in my car when I picked it up. I found someone’s lip liner, necklace, and pepto in my cup holders.
EC
Edward C.
SUBA Ascent Touring w/7-Passenger Seating
08/05/2022
Verified Customer
10
Great
They were communicative and tingly. It’s only been a week but it seems like they’ve did an amazing job so far
This company is one of the best I’ve ever experienced. I am a welder by trade and one of the lead men in my department we thrive on making the customer happy and that’s the way they treated me and made me feel thank you for your fine work.
VP
Valerie P.
SUBA XV Crosstrek Limited Automatic
02/15/2022
Verified Customer
10
Great customer service
The repair was great! I have no complaints.
Displaying all 13 Review
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
Verified Customer
of car throughout the repair process