Overview

Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

347 Reviews

ReScore Reviews™ (13)

ReScore
Overall Rating 4.2307692/5Overall Rating 4.2307692/5Overall Rating 4.2307692/5Overall Rating 4.2307692/5rating 4.2307692
Original
Overall Rating 2.15385/5Overall Rating 2.15385/5rating 2.15385rating 2.15385rating 2.15385
95% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


Verified Customer
Owasso, OK
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Excellent work
The excellent work you do.

GA
Gretchen A.
Oklahoma City, OK
2007 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Great
They go above and beyond
Jennifer H. from Patriot Hyundai responded on 01/18/2019

Thank you for taking time to fill out our survey. We greatly appreciate you and your business. We look forward to seeing you at your next scheduled service visit. Thanks again and have a great day!


Verified Customer
Boca Raton, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/18/2019 Category: Service
Average
Average
Jennifer H. from Patriot Hyundai responded on 01/18/2019

Thank you for your recent visit to our dealership. We look forward to seeing you at your next appointment. Thank you and have a great day.


BL
Bess L.
Bartlesville, OK
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Friendly Service
Thanks Patriot! Bill was so friendly and helpful. I learned that the last place that put a battery in my car put one that was too small so I had to buy a new one 6 months later. I feel like I'm finally in competent hands! Thanks!
Jennifer H. from Patriot Hyundai responded on 01/18/2019

Thank you for taking time to fill out our survey. I'm very excited to hear that our service team was able to take your of your service needs. We strive to give our customers the best customer service. We look forward to seeing you at your next scheduledservice visit. Thanks again and have a great day.

Jennifer Hill
Service Manager
918-333-8010


EM
Eva M.
Bartlesville, OK
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Very friendly and fast service
Very friendly and fast service.
Jennifer H. from Patriot Hyundai responded on 01/15/2019

Thank you for your business! We appreciate you. We look forward to seeing you at your next scheduled service visit. 


PK
Patricia K.
Bartlesville, OK
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Patriot Hyundai
Great service. Friendly and timely.
Jennifer H. from Patriot Hyundai responded on 01/14/2019

Thank you for your business. We greatly appreciate you coming in. We look forward to seeing you at your next scheduled service visit.


BB
Beth B.
Barnsdall, OK
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/05/2019 Category: Service
service
no comment until construction is finished
Jennifer H. from Patriot Hyundai responded on 01/07/2019

Thank you for taking time to fill out our survey. We look forward to seeing you at your next scheduled service visit. Thanks again and have a great day.


RS
Rodelyn S.
Owasso, OK
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019 Category: Service
Good place.
Nice people in service area very friendly people. Absolutely coming back again.
Jennifer H. from Patriot Hyundai responded on 01/03/2019

We are very happy to hear that you had a great experience here with our service department. We value you and your business and look forward to seeing you at your next scheduled service visit. Thank you and have a great day!

Jennifer Hill
Service Manager
918-333-8010


Verified Customer
Tulsa, OK
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/31/2018 Category: Service
workers
outstanding service manager
Jennifer H. from Patriot Hyundai responded on 01/02/2019

Thank you for the kind words. We greatly appreciate you and your business and look forward to seeing you at your next scheduled service visit. Thanks again and have a great day.


Verified Customer
Bartlesville, OK
2018 Hyundai Elantra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/25/2018 Category: Service
Service department needs some work
To buy a new car they had some good deals. But the service department and there service oil changes tire rotation they sell in the office is not a so good deal. I could have saved a lot of money by going to Bartlesville of Honda to get my oil changes and to Walmart to get there life time rote and balance for one time charge of $40.00 for the life of the tires after that you take you car in every 6,000 miles to get a rotation and balance. Now the pack i have i take the car in get a oil change and rotate and if i ask for a balance I have t pay $22.50 more ever time not happy with this at all. I may still go to Walmart and buy there life time for one time $40.00 take the car in for oil and rotation and take to Walmart to have them to do the balance will save me a lot of money in the long run. Bartlesville of Honda is a way better service than Patriot Hyundai they include a car wash and vacuum with ever service they do even on recalls.
PHILLIP G. from Patriot Hyundai responded on 12/27/2018

Thank you for your feedback. We greatly appreciate you and your business. I will look into finding a solution for yor concern and I will be contacting you. We look forward to seeing you at your next scheduled service visit.

Jennifer Hill
Service Manager
918-333-8010

Verified Customer
Bartlesville, OK
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Service department people very helpful
Thanks to the service department for helping with my car. Very friendly
PHILLIP G. from Patriot Hyundai responded on 12/14/2018

Thank you for taking time to fill out our survey. We greatly appreciate you and your business. We look forward to seeing you at your next scheduled service visit.

Jennifer Hill
Service Manager
918-333-8010

RJ
Ronnie J.
Oologah, OK
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
friendly people!!
The service was done on December 7th 2018, not the 10th.
PHILLIP G. from Patriot Hyundai responded on 12/13/2018

Thank you for taking time to fill out our survey! We are happy to hear that our service department staff is on top of taking care of our customers. Thanks again for the 5 STARS! 

Jennifer Hill
Service Manager
918-333-8010

SP
Susan P.
Copan, OK
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Very prompt!
Patriot is very prompt and great to work with
PHILLIP G. from Patriot Hyundai responded on 12/13/2018

Thank you for the 5 STARS! We are glad to be of service. We look forward to seeing you at your next scheduled service visit. 

Jennifer Hill
Service Manager
918-333-8010

GH
Gary H.
Bartlesville, OK
2009 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/02/2018 Category: Service
gvholland
very courteous
PHILLIP G. from Patriot Hyundai responded on 12/03/2018

Thank you for taking time to fill out our survey. We greatly appreciate you and your business. Have a great day!

Jennifer Hill
Service Manager
918-333-8010

JU
Jamie U.
Bartlesville, OK
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2018 Category: Service
Excellent service
Super friendly great service!
PHILLIP G. from Patriot Hyundai responded on 12/03/2018

Thank you for the 5 STARS!

Jennifer Hill
Service Manager
918-333-8010

MD
Michael D.
Bartlesville, OK
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018 Category: Service
service of oil change
everyone was nice and courteous and in a timely manner
PHILLIP G. from Patriot Hyundai responded on 12/03/2018

Thank you for the kind words. Our service department strives to give excellent customer service. Thank you again and have a great day.

Jennifer Hill
Service Manager
918-333-8010

Verified Customer
Dewey, OK
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018 Category: Service
Hyundai services
The guys in The shop were great!
But I feel I can change my oil cheaper than they do. To me charging for shop supplies is crazy I never had to do anything besides change my oil and filter. Don’t see the need to charge for shop supplies
PHILLIP G. from Patriot Hyundai responded on 11/29/2018

Thank you for taking time to fill out our survey. We value you and your feedback. We greatly appreciate you and your business and look forward to seeing you at your next scheduled service visit. Thanks again and have a great day!

Jennifer Hill
Service Manager
918-333-8010

PY
Paula Y.
Bartlesville, OK
2012 Hyundai Veracruz
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/27/2018 Category: Service
Trusted
This is where we have bought 3 cars in the past
PHILLIP G. from Patriot Hyundai responded on 11/27/2018

Thank you for taking time to fill out our survey. We greatly appreciate you and your business. We look forward to seeing you at your next scheduled service visit. Thanks again and have a great day.

Jennifer Hill
Service Manager
918-333-8010

JW
Janet W.
Bartlesville, OK
2016 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/24/2018 Category: Service
Wish you were open on Saturday.
Wish you were open on Saturday. Difficult to take off work to get there.
PHILLIP G. from Patriot Hyundai responded on 11/26/2018

Thank you for taking time to fill out our survey. We appreciate your feedback. I have great news for you, we are now open on Saturdays! We are available on Saturday's 8am-2pm for your service needs. If you would like you can schedule your next service for a Saturday. I hope that this will help take care of your service needs. Thank you and have a great day.

Jennifer Hill
Service Manager
918-333-8010

DB
Dee B.
Bartlesville, OK
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2018 Category: Service
oil change
Was able to get my oil changed even tho no appointment.it was wonderful.
PHILLIP G. from Patriot Hyundai responded on 11/23/2018

Thank you for the 5 STARS!

Jennifer Hill
Service Manager
918-333-8010