Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

303 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


DL
DALE L.
Glendale, AZ
Toyota Highlander
Verified
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09/13/2018
Great Service
I have been a customer of Paul's since 2001. His shop has never suggested or offered to fix anything that was not necessary. On this visit his crew replaced my brakes very fast and got me on my way again at a fair cost. I highly recommend Paul's shop to anyone that needs a quality and trustworthy auto repair shop.

JS
James S.
Wickenburg, AZ
Ford F-150
Verified
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08/28/2018 Category: Service
James said they did a very good job .
This review was collected via phone interview by Customer Research Inc.

TD
Tony D.
Peoria, AZ
Ford F-150
Verified
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08/23/2018 Category: Service
Tony said it is a good honest business.
This review was collected via phone interview by Customer Research Inc.

LR
Lydia R.
Glendale, AZ
Nissan JUKE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Lydia said the owner gave her a ride home when she dropped off her vehicle, she did not expect that. She thought it was kind of nice. The owner was very friendly and nice to talk to. The service was done fairly quickly the same day she brought in her vehicle even with the staff getting the part she needed. The price was reasonable, it was way less than she thought it was going to be.
This review was collected via phone interview by Customer Research Inc.

DG
Doug G.
Phoenix, AZ
Ford Police Interceptor
Verified
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08/23/2018 Category: Service
Doug said the staff at this business make no excuses about his vehicle. They do what he asked them to do and they have good prices.
This review was collected via phone interview by Customer Research Inc.

RD
Rachel D.
Arizona
GMC Canyon
Verified
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08/14/2018 Category: Service
Rachel said the business is awesome.
This review was collected via phone interview by Customer Research Inc.

MA
Michael A.
Topeka, KS
Acura RSX
Verified
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08/14/2018 Category: Service
Michael said the staff really took care of him. They gave him a ride home while he was waiting for his vehicle, and when some parts didn't show up on time and the service was delayed, they made it right with him.
This review was collected via phone interview by Customer Research Inc.

CC
CATHLEEN C.
Peoria, AZ
Jeep Compass
Verified
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08/13/2018
I can always count on Paul to be honest, affordable, and excellent
I don't know much about cars, but discovered Paul a few years ago when the highly recommended Sun City mechanic was too busy to help. Paul diagnosed the problem quickly and helped us to afford the repair by not giving us anything beyond what we needed. So when I had major car problems again all the men I know who do know something about cars started guessing what the problem was, and based on what they thought the problem would be, they started scaring me with costs that I knew was beyond what I could afford. We had to tow the car in. Paul diagnosed the problem the same day, and the following day the problem was fixed for about a third of what everyone had warned me I would have to pay. I believe Paul made some converts! I won't trust my car to anyone else.

GP
GENE P.
Phoenix, AZ
Chevrolet Blazer
Verified
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08/12/2018
Awesome service!
Had a major disaster the other day when the engine of our old Blazer sounded like it was coming apart, complete with clanking noises and really awful sounds! (Why do these things always seem to happen when you've got a gazillion things to do?) We managed to get to Paul's AZ Auto Svc. and they diagnosed the problem right away, ...we had a failed water pump. They managed to get the replacement part quickly and had us up and running in no time. What a lifesaver! These guys really know their stuff! Highly recommend!

MB
Misty B.
Peoria, AZ
Buick Enclave
Verified
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08/02/2018 Category: Service
Misty said any time she has a problem with her vehicle the business is able to get her in on the same day. She can depend on them.
This review was collected via phone interview by Customer Research Inc.

JT
Jerry T.
Sun City, AZ
Lexus RX 400h
Verified
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07/30/2018 Category: Service
Jerry said the staff were able to get him in and out quickly. Paul has a great personality. It was his daughters vehicle that was brought in but he will gladly bring his vehicle in for service.
This review was collected via phone interview by Customer Research Inc.

FM
FRANK M.
Peoria, AZ
Chevrolet Astro Passenger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018
friendly
good work at a fair price

MM
Mark M.
Peoria, AZ
Nissan Sentra
Verified
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07/25/2018 Category: Service
Mark said the staff did the best they could do.
This review was collected via phone interview by Customer Research Inc.

SD
Sharon D.
Phoenix, AZ
Chrysler 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Sharon said she's been with the business for over 10 years, and has never had any problems with them.
This review was collected via phone interview by Customer Research Inc.

PB
Paul B.
Waddell, AZ
Dodge Pickup
Verified
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07/24/2018 Category: Service
Paul said the business is the best at what they do.
This review was collected via phone interview by Customer Research Inc.

MA
Michael A.
Arizona
Ford Police Interceptor
Verified
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07/17/2018 Category: Service
Micheal said this business gets the work done and he is in and out.
This review was collected via phone interview by Customer Research Inc.

LR
Lynn R.
Phoenix, AZ
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Lynn said he goes to this business for all of his work.
This review was collected via phone interview by Customer Research Inc.

CM
Christine M.
Sun City, AZ
Lincoln Town Car
Verified
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07/13/2018 Category: Service
Christine said she was happy with the service she received.
This review was collected via phone interview by Customer Research Inc.

SS
Spencer S.
Poston, AZ
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Spencer said the employees provided good service. His vehicle is working as it should be and he no longer has any problems.
This review was collected via phone interview by Customer Research Inc.

GP
GENE P.
Phoenix, AZ
Chevrolet Blazer
Verified
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07/09/2018
Awesome Service!!!
115 degrees F in Phoenix and miserably hot... of course the air conditioner goes out on our old Chevy Blazer. Paul's was awesome and got it in right away and fixed the same day! Really awesome service! These guys know their business and get things done right and fast! You can't go wrong here. Highly recommend.

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