Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

655 Reviews

100% Would Recommend
Latest Review 5 days ago

Reviews


FA
Fred A.
Dassel, MN
Saturn L300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2019 Category: Service
Fred said that they are great. Every time he goes there they do a good job. Paul is a good person. They have excellent mechanics.
This review was collected via phone interview by Customer Research Inc.

BB
Bud B.
Dassel, MN
Ford Explorer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/29/2019
The people
The service and professionalism of the shop was great. Bud

RN
Robert N.
Minnesota
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2019 Category: Service
Robert said they are the best diagnostic technicians. They also charge reasonable prices.
This review was collected via phone interview by Customer Research Inc.

TJ
Tom J.
Minnesota
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2019 Category: Service
Tom said he liked the business.
This review was collected via phone interview by Customer Research Inc.

SD
Susan D.
Dassel, MN
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2019 Category: Service
Susan said this business is always willing to help. She also said they will immediately get her vehicle in for service.
This review was collected via phone interview by Customer Research Inc.

AB
Ann B.
Minnesota
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019 Category: Service
Spoke withTroy. He said the business always does good work.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Dassel, MN
Dodge Grand Caravan
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/11/2019
Expensive and dishonest!!!
Charged me over $100 to wipe my gas cap off and turn off check engine light. Never pulled into shop, sat on side of road for less than 10 mn to complete. That over $100 for less than 10 mn of work! When my husband went in to pay the bill, he lied and said the bill was so expensive because he had to put my vehicle up on a hoist and check all tubing for leaks. What??? Lies!!! Like I said before I never left the side of the road the whole 10 mn or less I was there. Definitely did not hoist my vehicle up or even look under it. Just wiped gas cap off. To be expensive is 1 thing, but a dishonest mechanic is a vehicle owners worst nightmare. We will not be back!!!

RK
Roy K.
Minnesota
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
Roy said the staff at this business know what they are doing.
This review was collected via phone interview by Customer Research Inc.

LO
Lynette O.
Hutchinson, MN
Toyota Matrix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019
Great customer service
Paul responds to my needs immediately and fixes my car in one day. Picks my car up and drops it back. I trust Paul’s Auto’s work and never had to bring it back with concerns not being fixed. I have recommended Paul’s auto to a few people and they had no problems either.

KN
Ken N.
Dassel, MN
Lexus IS 250
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2019
Great trust in their knowledge and skills
It is imperative to trust the knowledge and skill of the people you hand your car over to—and I am very comfortable with the guys at Paul’s!

JB
John B.
Dassel, MN
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
John said he always receives good service, and good work from the staff.
This review was collected via phone interview by Customer Research Inc.

PA
Percy A.
Hutchinson, MN
Ford Police Interceptor
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/21/2019 Category: Service
Percy said the service was good, timing was fine but the price is a little bit on the expensive side.
This review was collected via phone interview by Customer Research Inc.

BB
Bud B.
Dassel, MN
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
Bud said this business was able to get him in right away. They did a good job and the pricing was fair. Everything was handled nicely.
This review was collected via phone interview by Customer Research Inc.

DN
Dale N.
Cokato, MN
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2019
quality
great service and professional work performed

BW
Barbara W.
Dassel, MN
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019 Category: Service
Barbara said the service was good and that she is very satisfied.
This review was collected via phone interview by Customer Research Inc.

HT
Heidi T.
Dassel, MN
GMC Envoy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2019
Customer Service
Always so willing to get our vehicles right in even if they are swamped. We very much appreciate Paul's auto for keeping us safe on the road.

RK
Roy K.
Minnesota
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Service
Roy said the staff are knowledgeable and did the job well.
This review was collected via phone interview by Customer Research Inc.

RW
Rob W.
Minnesota
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2019 Category: Service
Rob said that he deals with the place regularly.
This review was collected via phone interview by Customer Research Inc.

DH
Dean H.
Dassel, MN
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019 Category: Service
Dean said that the place extended him credit even though they didn't know him well.
This review was collected via phone interview by Customer Research Inc.

GB
Gerald B.
Dassel, MN
Chevrolet Venture
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
Gerald said the staff at this business does a good job.
This review was collected via phone interview by Customer Research Inc.