Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

1077 Reviews

ReScore Reviews™ (13)

ReScore
Overall Rating 4.1538462/5Overall Rating 4.1538462/5Overall Rating 4.1538462/5Overall Rating 4.1538462/5rating 4.1538462
Original
Overall Rating 2.53846/5Overall Rating 2.53846/5rating 2.53846rating 2.53846rating 2.53846
95% Would Recommend
100% Business Response
Latest Review about 15 hours ago

Reviews


GB
George B.
Beaumont, TX
2015 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2019 Category: Service
Recent service feedback
Service Dept
Kel L. from Philpott Motors Hyundai responded on 06/26/2019

thank you for your feedback


Verified Customer
Port Neches, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
June service
Were very courteous, very quick even for a small service project
Kel L. from Philpott Motors Hyundai responded on 06/25/2019

thank you for your feedback


Verified Customer
Nederland, TX
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
local hometown service
friendly, efficient, and timely service
Kel L. from Philpott Motors Hyundai responded on 06/24/2019

thank you for your feedback


KP
Kathy P.
Port Arthur, TX
2008 Hyundai Entourage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
Super Service
As always I received polite, swift service!
Kel L. from Philpott Motors Hyundai responded on 06/19/2019

thank you for your feedback


KM
Kaitlyn M.
Nederland, TX
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/19/2019 Category: Service
Friendly
Usually I leave my car and I don’t wait for it but this time I waited. My appt was supposed to be at 10 but they were busy so they didn’t start on my car until 11. It only took about an hour once they started but I was the only person there waiting so I would think they would go ahead and start on mine? Overall I love the service and they are always friendly and helpful. I will continue to return here for my service appointments.
Kel L. from Philpott Motors Hyundai responded on 06/19/2019

thank you for your feedback


SR
Stuart R.
Port Neches, TX
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Excellent Service
I love Hyundai vehicles and have had great experiences at Philpott.
Kel L. from Philpott Motors Hyundai responded on 06/19/2019

thank you for your feedback


CD
Carol D.
Nederland, TX
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Fast efficient service
Everyone is friendly and explains what's going on with your vehicle while you wait.
Kel L. from Philpott Motors Hyundai responded on 06/19/2019

thank you for your feedback


SM
Shaunte M.
Port Arthur, TX
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
AWESOME customer service!!
An excellent dealership to service your vechile. They go the extra mile to accommodate any situation. It has definitely been a family affair with a business and car we can all depend on.

We have NOT been disappointed!!

Appreciate the care and quality that you provide.
Kel L. from Philpott Motors Hyundai responded on 06/19/2019

thank you for your feedback


RP
Robert P.
Sour Lake, TX
2016 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/15/2019 Category: Service
Very good service department
Got my car to them earlier that my appointment time, apt was at 8 and I was there before 7:30. They got my car in very fast but it seemed to take longer than expected, just for an oil change. Service was good, Price was good, I will take my car to this service department again.
Kel L. from Philpott Motors Hyundai responded on 06/17/2019

thank you for your feedback


Verified Customer
Orange, TX
2007 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Recent Service
I have a '07 Santa Fe..I love this SUV, I always take it back to Philpott Hyundai service dept. for my service. This has been a grand vehicle for me and should I ever purchase another it will most likely be a Hyundai Santa Fe..However I'm 80 now, and probably won't buy another automobile. Philpott has been OK in my book! Thanks
Kel L. from Philpott Motors Hyundai responded on 06/13/2019

thank you for your feedback


GK
Gayle K.
Port Arthur, TX
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Always friendly and helpful
Always willing to help when you have a problem scheduling appointments because of work. Always honest on what work needs to be done on your regular car maintenance.
Know that my car has been taken care of properly.
Kel L. from Philpott Motors Hyundai responded on 06/11/2019

thank you for your feedback


DN
Douglas N.
Beaumont, TX
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019 Category: Service
Great service!!!
I had several issues to fix with my car. It was serviced quickly and I was on my way in 2 hours.
Kel L. from Philpott Motors Hyundai responded on 06/06/2019

thank you for your feedback


LC
Lillie C.
Port Arthur, TX
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
5 Stars
Fast, friendly, professional, informative and affordable. What more can you ask. Get the, quick!!
Kel L. from Philpott Motors Hyundai responded on 06/05/2019

thank you for your feedback


ER
Ethan R.
Port Neches, TX
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2019 Category: Service
Fast service
They were fast and very friendly
Kel L. from Philpott Motors Hyundai responded on 06/03/2019

thank you for your feedback


HK
Henrietta K.
Lumberton, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Helpfulness of all the people .
Great service .
Kel L. from Philpott Motors Hyundai responded on 05/28/2019

thank you so much


DS
Deanna S.
Vidor, TX
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2019 Category: Service
The quality of work and the patience of the service people
Very good service and quality work and well explained about the problems with the vehicle And my wife is very happy with the service
Kel L. from Philpott Motors Hyundai responded on 05/28/2019

THANK YOU FOR YOUR FEEDBACK


Verified Customer
Beaumont, TX
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2019 Category: Service
Positive comment
Otis always does an excellent job taking care of his customers.
Kel L. from Philpott Motors Hyundai responded on 05/28/2019

THANK YOU FOR YOUR FEEDBACK


AE
Alfred E.
Beaumont, TX
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2019 Category: Service
Excellent Quick Service
My service advisor, Kayla, met me on the service and my Santa Fe was in the lube bay in 5 minutes. The oil and filter change and tire rotation was done in 30 minutes. Great!
Kel L. from Philpott Motors Hyundai responded on 05/28/2019

WAY TO GO BUDDY BOY


RG
Robert G.
Beaumont, TX
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019 Category: Service
They are very thorough with the upkeep of your vehicle
I have been dealing with this dealership since 1989, never any problem
Kel L. from Philpott Motors Hyundai responded on 05/23/2019

thank you for your feedback


DL
Douglas L.
Port Arthur, TX
2009 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2019 Category: Service
Great people great service done on time.
They go the extra mile to make things right the first time.
Kel L. from Philpott Motors Hyundai responded on 05/23/2019

thank you for your feedback