Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

1038 Reviews

ReScore Reviews™ (13)

ReScore
Overall Rating 4.1538462/5Overall Rating 4.1538462/5Overall Rating 4.1538462/5Overall Rating 4.1538462/5rating 4.1538462
Original
Overall Rating 2.53846/5Overall Rating 2.53846/5rating 2.53846rating 2.53846rating 2.53846
95% Would Recommend
100% Business Response
Latest Review about 11 hours ago

Reviews


JC
Jacquelene C.
Port Arthur, TX
2007 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
JACKIE
excellent service

Verified Customer
Port Neches, TX
2011 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/18/2019 Category: Service
Sonata Repairs
Excellent service and communication. I was informed throughout the process.
Kel L. from Philpott Motors Hyundai responded on 04/18/2019

thank you for your feedback


SW
Stacy W.
Beaumont, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Promptness
Always a pleasant experience....
Kel L. from Philpott Motors Hyundai responded on 04/17/2019

thank you for your feedback


Verified Customer
Orange, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
consistent service
Always fast, friendly service
Kel L. from Philpott Motors Hyundai responded on 04/16/2019

thank you for your feedback


Verified Customer
Beaumont, TX
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Hyundai Experience
Everyone was friendly and fantastic. The mechanics were informative and helpful, offering great advice and reasoning to what they were doing. The Kayla showed great conviviality throughout my time at the dealership greeting me with respect, providing me with refreshments, and constantly kept me updated with my vehicle. Would high recommend!
Kel L. from Philpott Motors Hyundai responded on 04/16/2019

thank you for your feedback


Verified Customer
Beaumont, TX
2017 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/15/2019 Category: Service
Awesome
Very friendly and helpful service center.
Kel L. from Philpott Motors Hyundai responded on 04/15/2019

thank you for your feedback


RM
Ronald M.
Bridge City, TX
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019 Category: Service
Recall
Appointment at 8:00, car complete in less than an hour.
Kel L. from Philpott Motors Hyundai responded on 04/15/2019

thank you for your feedback


Verified Customer
Bridge City, TX
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019 Category: Service
Quick response
I didn't have to call about issue with my car, they found problem, ordered part, called me and that made things go so much smoother.
Kel L. from Philpott Motors Hyundai responded on 04/15/2019

thank you for your feedback


AC
Angela C.
Nederland, TX
2014 Hyundai Genesis
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/11/2019 Category: Service
Good Service
I scheduled an appointment to get a oil change and my car was in garage minutes after I arrived. My advisor informed me of other services that were needed.
Kel L. from Philpott Motors Hyundai responded on 04/15/2019

thank you for your feedback


DD
Dora D.
Port Arthur, TX
2012 Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Work done in a timely manner
Professionallsm
Kel L. from Philpott Motors Hyundai responded on 04/11/2019

thank you for your feedback


SP
Sherry P.
Nederland, TX
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2019 Category: Service
Fast and friendly service
Fast and friendly service
Kel L. from Philpott Motors Hyundai responded on 04/09/2019

thank you very much


RB
Rhonda B.
Nederland, TX
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019 Category: Service
ALWAY A PLEASURE GOING TO PHILPOTT HYUNDAI
STAFF ALWAYS TREATS ME WONDERFUL! THAY ARE VERY FRIENDLY WHICH MAKES GOING THERE A PLEASURE.
Kel L. from Philpott Motors Hyundai responded on 04/05/2019

THANK YOU VERY MUCH


Verified Customer
Nederland, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019 Category: Service
Maintenance
Maintenance
Kel L. from Philpott Motors Hyundai responded on 04/02/2019

thanks ol buddy boy.


MW
Maxie W.
Orange, TX
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2019 Category: Service
Excellent Service Department.
I schedule my service appointments and they are always prompt with a fair price for the service they perform.
Kel L. from Philpott Motors Hyundai responded on 04/01/2019

THANK YOU FOR YOUR FEEDBACK


SJ
Sheryl J.
Beaumont, TX
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2019 Category: Service
Awesome Service
I always enjoy having my car serviced by Randall!! He is an amazing mechanic 👨🏼‍🔧and always tells me exactly what repairs need to be done! Very honest person! Mr. Otis always greets me with a BIG 😊!! Kayla is very nice too.
Kel L. from Philpott Motors Hyundai responded on 04/01/2019

THANK YOU SO MUCH FOR YOUR FEEDBACK


MB
Maxwell B.
Beaumont, TX
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2019 Category: Service
Philpott Hyundai Service Dept.
I first heard of this Hyundai Service Dept's excellent rep from a friend prior to purchasing my first Hyundai. I find the rep to be well-deserved. They are always pleasant, efficient, and trustworthy.
Kel L. from Philpott Motors Hyundai responded on 03/30/2019

thank you for your feedback


DD
Dale D.
Beaumont, TX
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/29/2019 Category: Service
Great service
The young lady in service department with blonde hair named Katelyn I believe was very nice and helpful.
Kel L. from Philpott Motors Hyundai responded on 03/30/2019

thank you for your feedback


JP
James P.
Nederland, TX
2014 Hyundai Equus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2019 Category: Service
Fast and friendly service
I will be coming back.
Kel L. from Philpott Motors Hyundai responded on 03/29/2019

thank you for your feedback


Verified Customer
Beaumont, TX
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2019 Category: Service
Fast
Convenient
Kel L. from Philpott Motors Hyundai responded on 03/26/2019

THANK YOU FOR YOUR FEEDBACK


Verified Customer
Beaumont, TX
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/23/2019 Category: Service
Unknown
Ok
Kel L. from Philpott Motors Hyundai responded on 03/25/2019

thank you for your feedback