Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(1,357 Reviews)

ReScore Reviews™ (16)

ReScore
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
Original
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
96% Would Recommend
100% Business Response
Latest Review 8 days ago

Reviews


KS
Kirk S.
Nederland, TX
2013 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2021 Category: Service
Great service.
They always are easy to work with and they want to do the best job they can do for you.
KL
Kel L. from Philpott Motors Hyundai responded on 01/18/2021

THANK YOU FOR YOUR FEEDBACK


JN
Joyce N.
Port Arthur, TX
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/16/2021 Category: Service
Oil Change
They did the oil change, but did not notify me that the job had been completed. I was sitting there for longer than necessary.
KL
Kel L. from Philpott Motors Hyundai responded on 01/18/2021

thank you for your feedback


AH
April H.
Vidor, TX
2020 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2021 Category: Service
Awesome
Great automobile.
KL
Kel L. from Philpott Motors Hyundai responded on 01/13/2021

thank you for your feedback


Verified Customer
Nederland, TX
2020 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2020 Category: Service
Philpott Hyundai
excellent service. people are very friendly
Kel L. from Philpott Motors Hyundai responded on 12/29/2020

thank you for your feedback


Verified Customer
Nederland, TX
2006 Hyundai Santa Fe
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/15/2020 Category: Service
Great service department
Easy to work with, communication a plus.
Kel L. from Philpott Motors Hyundai responded on 12/16/2020

thank you for your feedback


GB
George B.
Beaumont, TX
2015 Hyundai Azera
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2020 Category: Service
Service in my 2016 Azera
Great service
KL
Kel L. from Philpott Motors Hyundai responded on 12/15/2020

thank you for your feedback


JG
Jackie G.
Orange, TX
2020 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2020 Category: Service
The people who work there
Thank you
KL
Kel L. from Philpott Motors Hyundai responded on 12/14/2020

thank you for your feedback


Verified Customer
Houston, TX
2020 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2020 Category: Service
Fast and friendly
First service appointment for my new Elantra. Fast and friendly with great quality.
Kel L. from Philpott Motors Hyundai responded on 12/08/2020

thank you for your feedback


Verified Customer
Orange, TX
2017 Hyundai Tucson
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/07/2020 Category: Service
ANALYST
WITH ALL THE CHALLENGES FACED DURING THE COVID, I STILL RECEIVED THE SERVICE I WAS PROMISED.
Kel L. from Philpott Motors Hyundai responded on 12/08/2020

thank you for your feedback


RG
Robert G.
Beaumont, TX
2017 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2020 Category: Service
The Best
As always Otis at the service department takes care of your vehicle
KL
Kel L. from Philpott Motors Hyundai responded on 12/07/2020

thank you for your feedback


MN
Martha N.
Groves, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2020 Category: Service
Xxxxx
Great people
KL
Kel L. from Philpott Motors Hyundai responded on 12/03/2020

thank you for your feedback


RB
Rhonda B.
Nederland, TX
2014 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2020 Category: Service
THE STAFF IS THE GREATEST!!!!
I LOVE MY SONATA AND LOVE PHILPOTT!!!!
KL
Kel L. from Philpott Motors Hyundai responded on 12/01/2020

thank you for your little feedback your the best


CS
Chrstine S.
Beaumont, TX
2019 Hyundai Santa Fe Xl
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/30/2020 Category: Service
Welcoming Smiles
Schedule on time. Welcome smiles.
KL
Kel L. from Philpott Motors Hyundai responded on 12/01/2020

thank you for your feedback


LC
Lee C.
Beaumont, TX
2020 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2020 Category: Service
Convenient
No comment
KL
Kel L. from Philpott Motors Hyundai responded on 11/30/2020

thank you for your feedback


TN
Tom N.
Groves, TX
2019 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2020 Category: Service
Great Service Workers who go out of their way to serve the customer.
This dealership owes a lot to the service staff that work with you to keep you satisfied. They have not let me down yet and I am on my Third Sonata. Since 2011
KL
Kel L. from Philpott Motors Hyundai responded on 11/24/2020

thank you for your feedback