Philpott Motors Hyundai


Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

634 Reviews

ReScore Reviews™ (11)

ReScore
Overall Rating 4.0909109/5Overall Rating 4.0909109/5Overall Rating 4.0909109/5Overall Rating 4.0909109/5rating 4.0909109
Original
Overall Rating 2.45455/5Overall Rating 2.45455/5rating 2.45455rating 2.45455rating 2.45455
94% Would Recommend
100% Business Response
Latest Review about 22 hours ago
Lisa P. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Otis"
Otis takes care of getting me in and out quickly with a smile
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/19/2017 04:16 AM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 10/19/2017

THANK YOU FOR YOUR FEEDBACK

Verified Customer on 10/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Understaffed"
Needs staff to answer phone calls
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/18/2017 02:51 AM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 10/18/2017

THANK YOU FOR YOUR FEEDBACK

Jennifer M. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thorough and friendly! "
Otis is always so helpful!
Vehicle: 2010 Hyundai Tucson
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/17/2017 06:48 PM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 10/18/2017

THANK YOU FOR  YOUR FEEDBACK

Thadius P. on 10/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Y'all are able to service my vehicle with confidence "
Good
Vehicle: 2010 Hyundai Genesis
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 04:23 PM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 10/18/2017

THANK YOU FOR YOUR FEEDBACK

Michael J. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great place"
Will be back
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/17/2017 03:15 PM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 10/18/2017

THANK YOU FOR YOUR FEEDBACK

Kirk S. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Efficient and friendly service"
Efficient and friendly service.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/17/2017 12:43 PM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 10/18/2017

THANK YOU FOR YOUR FEEDBACK

MARILYN D. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"engine recall "
I was in a hurry needed car back quickly and they got it done in a hour. Thanks.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/12/2017 01:44 PM
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Kel L. at Philpott Motors Hyundai responded on 10/13/2017

thank for your feedback

Aaron T. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My experience"
Courteous service performed in a timely manner
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/11/2017 12:41 PM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 10/11/2017

thank you for your feedback

James S. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Helpful "
Service was performed quickly.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 10/06/2017
Service Type: Repair
Review Created: 10/11/2017 10:45 AM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 10/11/2017

THANK YOU FOR THE FEEDBACK

Gayle K. on 10/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always friendly and helpful"
I trust them!!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/09/2017 03:01 PM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 10/11/2017

THANK YOU FOR YOUR FEEDBACK

Jennifer S. ReScore Review on 10/11/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service rescore"
Otis Parks has always been the best contact to answer my questions and explain any car issues. I have dealt directly with him for the past 11 years.
Vehicle: 2006 Hyundai Tucson
Category: Service
Service Date: 10/04/2017
Service Type: Maintenance
Review Created: 10/09/2017 11:13 AM

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Oil change"
Overcharged
Vehicle: 2006 Hyundai Tucson
Category: Service
Service Date: 10/04/2017
Service Type: Maintenance
Review Created: 10/09/2017 11:13 AM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 10/11/2017

THANK YOU FOR YOUR FEEDBACK. SORRY FOR THE MISTAKE PLEASE CONSIDER A RESCORE AND WE WILL DO EVERYTHING WE CAN TO MAKE YOUR NEXT VISIT THE BEST IT CAN BE.

Jason B. on 10/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Great service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/04/2017
Service Type: Maintenance
Review Created: 10/09/2017 10:56 AM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 10/11/2017

THANK YOU SIR.

Barbab B. on 10/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Dealership"
Good hard workers that are polite and kind.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 09/28/2017
Service Type: Repair
Review Created: 10/05/2017 07:09 PM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 10/06/2017

THANK YOU FOR YOUR FEEDBACK

Julie C. on 10/04/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Hyundai Service!!!"
Car was kept 9 days ,,still need to return for problems occurred while fixing Sun roof
Vehicle: 2012 Hyundai Veracruz
Category: Service
Service Date: 09/29/2017
Service Type: Repair
Review Created: 10/04/2017 06:44 PM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 10/05/2017

THANK YOU FOR YOUR FEEDBACK

Rhonda B. on 10/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"STAFF IS GREAT"
IT IS ALWAYS A JOY TO SEE THE SMILES THAT GREET YOU WHEN YOU PULL UP ON THE DRIVEWAY FOR SERVICE
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/29/2017
Service Type: Repair
Review Created: 10/04/2017 11:53 AM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 10/04/2017

THANK YOU FOR YOUR FEEDBACK

Robert M. on 10/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional "
Love dealing with this dealership. Always professional and takes care of service needs as needed
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 09/27/2017
Service Type: Maintenance
Review Created: 10/03/2017 02:01 PM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 10/04/2017

THANK YOU FOR YOUR FEEDBACK

Donna R. on 10/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Professional Service"
Always very professional and friendly.. Great service..
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 09/30/2017
Service Type: Repair
Review Created: 10/03/2017 01:55 PM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 10/04/2017

THANK YOU FOR YOUR FEEDBACK

Ursula H. on 10/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Mr. Otis always takes good care of me and returns my calls if I have to leave a message!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/28/2017
Service Type: Maintenance
Review Created: 10/03/2017 10:12 AM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 10/04/2017

THANK YOU FOR YOUR FEEDBACK

Cathy E. on 09/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great product and knowledgeable service providers."
As long as I receive such first rate service and I feel confident in service managers like Otis, I will come to Philpott.
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 09/25/2017
Service Type: Maintenance
Review Created: 09/30/2017 04:29 PM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 10/02/2017

THANK YOU FOR YOUR FEEDBACK

George B. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"people and service department"
great service
Vehicle: 2015 Hyundai Azera
Category: Service
Service Date: 09/20/2017
Service Type: Maintenance
Review Created: 09/22/2017 11:23 AM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 09/22/2017

THANK YOU FOR YOUR FEEDBACK

Displaying Review 1 - 20 of 634 in total