Raquita, I'm sorry you feel like the price was too high. We tried hard to get you back on the road that day so you could make your funeral. We ordered and replaced your radiator because you ran over something in the road and it busted your radiator. You told me you ran your car until the motor stopped, and that is what melted your plastic thermostat housing which we didn't see until we replaced radiator.
I think my staff went above and beyond and even stayed past closing time to repair your problem so you could get back on the road and make your family funeral.
Shannara, we repaired the one problem on your new purchased vehicle so that it would run down the road, we did not overhaul it. I myself saw you driving the vehicle near wal mart a few days later. Yes, the vehicle did have other problems, but we made sure the exhaust was repaired so the engine could breath and go down the road. I think we did not tell you it was not our problem. We are always here to help customers, but we have to make a living as well. We were glad you came back in and requested a copy of the repair bill so you could show the car lot what had been done.
If we can be of any assistance in the future, please let me know.