Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

132 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


PP
Patrick P.
Madison, AL
Saturn Ion
Verified
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09/20/2018
Always a Satisfied Customer
Great on-time service at a most honest price. Always satisfied with the service.

TS
Tim S.
Alabama
Hyundai Sonata
Verified
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09/20/2018 Category: Service
Tim said this business did exactly what they said they would do and exactly what he asked them to do.
This review was collected via phone interview by Customer Research Inc.

SF
Shane F.
Madison, AL
Mazda Mazda6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Shane said the employees at the business were honest and did not try to up-sell him.
This review was collected via phone interview by Customer Research Inc.

RF
Richard F.
Harvest, AL
Mercedes-Benz C250
Verified
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09/15/2018
Outstanding services and customer care
Im away from home often and appreciate the quick appointments given to my wife along with the detailed diagnostic assessment of proublems found. The owner is customer service focused with fair market prices and explains in detail what needs immediate attention and what can wait. I highly reccomend this shop to anyone who needs reliable, knowledgeable auto repair.

MH
Marten H.
Madison, AL
Ford Crown Victoria
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Marten said he is very pleased with the business. He really appreciates their work.
This review was collected via phone interview by Customer Research Inc.

AC
Ann C.
Spring Hill, TN
Honda Accord Sdn
Verified
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09/08/2018
Great
So happy to finally have someone who shoots straight but doesn’t take advantage with repairs!

Verified Customer
Madison, AL
Dodge Durango
Verified
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09/07/2018
Amazing personnel.
Hands down the best shop we have ever worked with. We are new to town and they even gave my wife a ride home. Josh and Bobby their the techs they did a great job. I was out of town on a business trip and my wife dealt with the repair. Allen and Tiffany dealt with my wife with the utmost respect. They have great prices and used factory GMC parts, not cheap parts like some other shops would use. I high recommend Phoenix Motors for your all automotive repairs.

FC
Frank C.
Madison, AL
Dodge Pickup
Verified
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09/05/2018
Great locally owen business.
I own 4 automobiles and will not go anywhere else. They are great to there customer and do great work. What else can I say? I have recommended them to 20 plus people and everyone has been treated the same way.

MO
Macie O.
Madison, AL
Scion iQ
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Macie said the overall experience was great. There was complete communication on everything done.
This review was collected via phone interview by Customer Research Inc.

JA
Joe A.
Madison, AL
Ford Econoline Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Joe said this business is awesome. They service both his business and personal vehicles. They have always been more than fair. They go above and beyond to give good service. He really appreciates it.
This review was collected via phone interview by Customer Research Inc.

BW
Buffy W.
Alabama
Mazda Mazda3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Buffy said the staff addressed all of her needs in a timely manner. The business provided good prices.
This review was collected via phone interview by Customer Research Inc.

WR
Will R.
Madison, AL
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Will said he trusts Allen and the staff to do the right thing.
This review was collected via phone interview by Customer Research Inc.

WB
William B.
Madison, AL
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
William said that the facility did a nice job, the staff are good folks to work with and he extends his thanks for a job well done.
This review was collected via phone interview by Customer Research Inc.

SS
Sheila S.
Madison, AL
Jeep Patriot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Sheila said the employees provided awesome customer service. They provided great service. They completed service in a timely manner.
This review was collected via phone interview by Customer Research Inc.

MR
Matthew R.
Madison, AL
Honda Odyssey
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/03/2018 Category: Service
Matthew said they have good service but they have a slow turn around rate.
This review was collected via phone interview by Customer Research Inc.

JL
Joshua L.
Madison, AL
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Joshua said this business was awesome.
This review was collected via phone interview by Customer Research Inc.

LE
Larry E.
Madison, AL
Mercury Grand Marquis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Larry said the service was great. The employees do what they say they're going to do, they go out of their way to fix stuff, like little odds and ends, tightening screws, and don't charge him. He has no complaints whatsoever. This is a great business.
This review was collected via phone interview by Customer Research Inc.

JT
Jared T.
Athens, AL
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Jared said they do a good job.
This review was collected via phone interview by Customer Research Inc.

EH
Eduard H.
Madison, AL
Chrysler Sebring
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/10/2018 Category: Service
Eduard said his vehicle is back in the facility for additional repairs.
This review was collected via phone interview by Customer Research Inc.

EG
Eddie G.
Madison, AL
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2018
Knowledge of various types of Vehicles
Every is friendly and pleasant, professional and knowledgeable. Honesty and integrity sets Phoenix Motors apart from other repair shops. The cleanliness of facility is impeccable. If they were open 7 days a week they would be filled everyday.

Displaying Review 1 - 20 of 132 in total