Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

111 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


GM
George M.
Harvest, AL
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
George said the service was good. The employees know what they're doing, they're experienced, they don't fool around, they're trained on what they do, and they get the vehicles out on time.
This review was collected via phone interview by Customer Research Inc.

LU
Lindsay U.
Madison, AL
Chevrolet Suburban
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Lindsay said she was happy with everything at the business.
This review was collected via phone interview by Customer Research Inc.

JP
Jeff P.
Madison, AL
Honda Civic Si
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Jeff said the staff was responsive, and honest.
This review was collected via phone interview by Customer Research Inc.

MH
Mark H.
Alabama
Chevrolet Suburban
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Mark said the work turned out excellently.
This review was collected via phone interview by Customer Research Inc.

JF
Jason F.
Madison, AL
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Jason said he likes the business and the service he gets there.
This review was collected via phone interview by Customer Research Inc.

TS
Tiffany S.
Alabama
Ford Mustang
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Tiffany said the business worked on her driver's side door, and it's still falling open. Everything else was good, and the staff members are good at what they do.
This review was collected via phone interview by Customer Research Inc.

JW
James W.
Madison, AL
Chevrolet Suburban
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
James said the facility is always honest. The staff are fair and they do good work.
This review was collected via phone interview by Customer Research Inc.

JP
Julian P.
Madison, AL
Mitsubishi Galant
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Julian said he was very pleased with the personal interaction and the prompt work.
This review was collected via phone interview by Customer Research Inc.

KB
Kelly B.
Gurley, AL
Mercedes-Benz CL-Class
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Kelly said the customer service was the best.
This review was collected via phone interview by Customer Research Inc.

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Eduard H.
Madison, AL
Kia Sedona
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Eduard said this business fixed everything like he expected. The service was done on time.
This review was collected via phone interview by Customer Research Inc.

OA
Onesimo a.
Madison, AL
Chrysler Town & Country
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Onesimo said she was happy with the very good service.
This review was collected via phone interview by Customer Research Inc.

JH
Jennifer H.
Madison, AL
Volvo S40
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
Jennifer said she would not go anywhere else. The business provided quality service in a timely manner. The staff were professional and efficient.
This review was collected via phone interview by Customer Research Inc.

KW
Kathy W.
Madison, AL
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
Kathy said the service was very good. The staff seemed to care. They were efficient, timely and reasonable.
This review was collected via phone interview by Customer Research Inc.

PP
Patrick P.
Madison, AL
Saturn Ion
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018
Best in the Valley
Allen and his team at Phoenix Motors are most knowledgeable, professional, and always provide 5 star service. They stand by their work and always use OEM parts. You can never go wrong using the best in the Valley....

DM
Dave M.
Shawnee, KS
Ram Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Dave said the business took care of his vehicle.
This review was collected via phone interview by Customer Research Inc.

CT
Curtis T.
Alabama
Lincoln Town Car
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Curtis said the staff were all great. They were friendly and talked to him.
This review was collected via phone interview by Customer Research Inc.

MH
Mark H.
Alabama
Ford Ranger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Mark said he's happy with the work done on his vehicle.
This review was collected via phone interview by Customer Research Inc.

SH
Sonya H.
Alabama
Pontiac G6
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2018 Category: Service
Sonya said the business was very helpful and they fixed the issues on the vehicle. They were great people.
This review was collected via phone interview by Customer Research Inc.

JH
JT H.
Madison, AL
Toyota Camry
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03/28/2018
Precision
Allen, the owner of Phoenix Motors, is the most honest, down to earth, professional mechanic and family man I have ever had business with. If it doesn't need work, he will tell you. If it needs work, he will tell you. If it can wait, he will tell you. He isn't the typical business owner that makes up stuff for you to spend more money. My past 3 cars have been worked on by the crew here and each time I have gotten a competitive price, fast service, but MOST of all the job was done correctly. They will treat you like family. Hands down the best repair shop I'm the south east. - Jt Holliday

PM
Paul M.
Monroe, GA
Chrysler 300M
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2018
I saw first hand why this company has such a high rating.
Great company and even better people. I work here from out of town and we all know how hard it is to find a great and trustworthy company. The were honest from the start which helped save me money. All3n and company here at Phoenix Motors are my GO-TO for Alabama. Thanks again! Paul

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