Overview

Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59

353 Reviews

93% Would Recommend
Latest Review 6 days ago

Reviews


RL
Rainbow L.
Tucson, AZ
Ford Focus
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/15/2018 Category: Service
Rainbow said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DR
DAN R.
Tucson, AZ
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018
2006 Ford truck pre purchase check
Thanks for the thorough check of the truck my daughter was planning to buy. We now know that the vehicle is in good condition and the few things it needs to keep it in good shape.

KM
Kjersti M.
Tucson, AZ
Kia Spectra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Kjersti said the staff provided excellent service.
This review was collected via phone interview by Customer Research Inc.

DB
Diane B.
Arizona
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Diane said the staff at this facility did a good job.
This review was collected via phone interview by Customer Research Inc.

AW
Amber W.
Tucson, AZ
Scion tC
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Amber said the employees were really honest with her, and gave her the breakdowns, so there were no surprises.
This review was collected via phone interview by Customer Research Inc.

SP
Suphanie P.
Tucson, AZ
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Suphanie said the staff were really friendly. They were nice and the service was prompt. Everything was great.
This review was collected via phone interview by Customer Research Inc.

FB
Felipa B.
Tucson, AZ
Saturn Outlook
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Felipa said she likes the service and the staff were very friendly.
This review was collected via phone interview by Customer Research Inc.

KK
KAREN K.
Nissan JUKE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018
My second experience
Our first experience with Pima Automotive was was excellence! John, had changed out our air bag struts, which was very expensive, To conventional struts at half the price he promised it will be ready Tuesday, he had finished Monday

John was very experienced and knowledgeable, and he did an excellent job. There no big fancy waiting room, just your neighborhood friendly reliable auto mechanic.

the pricing was very fair. i would highly recommend Pima Auto Motive.

NS
Norene S.
Tucson, AZ
Dodge Durango
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/30/2018 Category: Service
Norene said she would never recommend this business. She said she was charged $125 to replace a hose but it was never replaced. She will never return to this business.
This review was collected via phone interview by Customer Research Inc.
Pima Automotive T., mgr from Pima Automotive responded on 07/31/2018

I am sorry you feel this way. We spent  about an hour and half with you, analyzing you had serious problems with your engine. We have receipts showing we replaced your by-pass hose. 


KM
Karen M.
Tucson, AZ
Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018 Category: Service
Karen said the business was thorough. They found things that she needed for her vehicle maintenance. They made recommendations for additional work and the price was reasonable.
This review was collected via phone interview by Customer Research Inc.

DW
DEBRA W.
Kia Spectra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018
oil change
I really like pime auto as they all are very nuce to me n give me fast service at great prices...debby w.

RV
Raul V.
Arizona
Cadillac CTS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Raul said the employees did a good job and he was happy.
This review was collected via phone interview by Customer Research Inc.

KC
Kirk C.
Tucson, AZ
Lexus GX 470
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/13/2018 Category: Service
Kirk said the staff fixed something and two days later it broke. It's the part the broke, and not the fault of the staff. They're really nice people, and he's never had a bad experience. He'll always go back to them, even though this happened, and the business is making things right.
This review was collected via phone interview by Customer Research Inc.

GC
Geffrey C.
Tucson, AZ
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Geffrey said the staff provided good service that was fast. Overall it was a good experience.
This review was collected via phone interview by Customer Research Inc.

AB
Abby B.
Tucson, AZ
Ford Explorer
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/10/2018 Category: Service
Abby said she was pleased with her service.
This review was collected via phone interview by Customer Research Inc.

DD
DAWN D.
Tucson, AZ
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2018
Knowledgeable Mechanics
I trust the guys and the owner with my car. Pricing seems fair.

JS
John S.
Tucson, AZ
Dodge Charger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
John said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

DB
Dana B.
Arizona
Saturn SC 2dr
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Dana said that the facility is good, the staff was thorough and they did a great job. His vehicle runs very well.
This review was collected via phone interview by Customer Research Inc.

JV
JERRY V.
Tucson, AZ
Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018
Excellent
Leo was wonderful. Fast, thorough and very professional.

I highly recommend

ES
Evelynn S.
Arizona
Mitsubishi Montero
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/28/2018 Category: Service
Evelynn said the service was good but wasn't great.
This review was collected via phone interview by Customer Research Inc.