Reviews
BH
BOB H.
Tucson, AZ
Hyundai Tucson
Verified Customer
Excellent Service
My vehicle is covered by a maintenance for life program with the dealer and has an extended warranty, which was a huge rip off, so the routine and covered services are done by them. However, I bring the car here for ALL non-covered services. This visit, the dealer told me that it needed 3 things that were not covered and that it would take at least a full day to do the repairs. They said everything else was great. I brought it to Pima Automotive, and they not only did the work, but found two additional items that needed attention. The rear shocks were leaking and the front struts were rubbing on the tires. Not sure how the dealer missed this, but they did. The work was done that day, was done professionally and at a fair price. My wife had similar problems with the same dealer with her car, and Pima Automotive was able to locate the issue right away. The dealer had been working on it for almost a year, saying they could not duplicate the problem.
Recommended
IT
Indy T.
Tucson, AZ
Ford Contour
Verified Customer
Indy said his vehicle is running well. The service was quick, and accommodating for his drop off.
Recommended
This review was collected via phone interview by Customer Research Inc.
GM
Gabe M.
Tucson, AZ
Mazda 626
Verified Customer
Gabe said this is a good business, they have very good service.
Recommended
This review was collected via phone interview by Customer Research Inc.
RB
RICHARD B.
Sierra Vista, AZ
Jeep Liberty
Verified Customer
Customer experience
Excellent customer service, expedient, brings mechanical service needs, courteous, reasonable and affordable.
Recommended
RC
Rick C.
Tucson, AZ
Toyota Sienna
Verified Customer
Rick said the business was very knowledgeable and friendly.
Recommended
This review was collected via phone interview by Customer Research Inc.
RC
RUSSELL C.
Tucson, AZ
Chevrolet Cavalier
Verified Customer
Friendly, knowledgeable, professional and prompt service.
I'm quite satisfied with the service that. I received from Pima Automotive. Quality repairs and corrected problem from a service that I received elsewhere. Thanks guys. I'll be back.
Recommended
RP
Roman P.
Arizona
Oldsmobile Cutlass
Verified Customer
Roman said he was impressed with the service but the pricing was a bit high.
Recommended
This review was collected via phone interview by Customer Research Inc.
SJ
Sionna J.
Tucson, AZ
Suzuki Vitara
Verified Customer
Sionna said they are nice and the job was done quickly.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Efrain E.
Tucson, AZ
Hyundai Elantra
Verified Customer
Efrain said he would recommend this business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
JT
John T.
Tucson, AZ
Ford Ranger
Verified Customer
John said the business has a bunch of good guys and they know what they are doing.
Recommended
This review was collected via phone interview by Customer Research Inc.
ME
Mort E.
Tucson, AZ
Buick Lucerne
Verified Customer
Mort said he absolutely recommends this business to everyone. The staff do exactly what is asked, they are friendly, and the prices are reasonable.
Recommended
This review was collected via phone interview by Customer Research Inc.
BD
Bill D.
Tucson, AZ
Toyota Corolla
Verified Customer
Bill said the customer service was fine so far.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Marilea M.
Tucson, AZ
Honda Accord Cpe
Verified Customer
Marilea said the oil change prices are good but the tire mounting rates are too much.
Recommended
This review was collected via phone interview by Customer Research Inc.
BS
Blaine S.
Lafayette, LA
Honda Civic
Verified Customer
Blaine said she was in and out which she really appreciates. The mechanic was very nice, knowledgeable and also professional
Recommended
This review was collected via phone interview by Customer Research Inc.
Verified Customer
Tucson, AZ
Toyota Camry
Verified Customer
Close, friendly and affordable
Went in for a flat repair. Liked the service, went back for an oil change on my old Toyota. Back in today for an oil change on the Suzuki.
Informative, pleasant staff and very clean shop.
Informative, pleasant staff and very clean shop.
Recommended
Verified Customer
Tucson, AZ
Toyota Corolla
Verified Customer
The service.
They showed me a couple of concerns on my engine that I should be aware of, which had nothing to do with why I was there. I was given a good estimate. I will be getting the work done here.
Recommended
GB
GENEVA B.
Tucson, AZ
Chevrolet Cruze
Verified Customer
Pima automotive
Very nice guys and I trust them that they are being honest.
Recommended
AG
AARON G.
Tucson, AZ
Ford Mustang
Verified Customer
This shop sucks shoddy work will not warranty shops screw-ups
Took my car there they replace the engine have had nothing but problems since. They did not test drive my car had to take it back to them after that it has broke down on me twice. Do not take your car to the shop you will regret it
JH
Joy H.
Tucson, AZ
Ford Escort
Verified Customer
Joy said the business was very good to her. She likes their quality work, and the time and the price.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Kathy K.
Tucson, AZ
Mazda Mazda6
Verified Customer
Kathy said that she uses the place because of the employees, the honesty and the efficiency.
Recommended
This review was collected via phone interview by Customer Research Inc.