Overview

Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59

387 Reviews

94% Would Recommend
Latest Review 16 days ago

Reviews


BH
BOB H.
Tucson, AZ
Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018
Excellent Service
My vehicle is covered by a maintenance for life program with the dealer and has an extended warranty, which was a huge rip off, so the routine and covered services are done by them. However, I bring the car here for ALL non-covered services. This visit, the dealer told me that it needed 3 things that were not covered and that it would take at least a full day to do the repairs. They said everything else was great. I brought it to Pima Automotive, and they not only did the work, but found two additional items that needed attention. The rear shocks were leaking and the front struts were rubbing on the tires. Not sure how the dealer missed this, but they did. The work was done that day, was done professionally and at a fair price. My wife had similar problems with the same dealer with her car, and Pima Automotive was able to locate the issue right away. The dealer had been working on it for almost a year, saying they could not duplicate the problem.

IT
Indy T.
Tucson, AZ
Ford Contour
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Indy said his vehicle is running well. The service was quick, and accommodating for his drop off.
This review was collected via phone interview by Customer Research Inc.

GM
Gabe M.
Tucson, AZ
Mazda 626
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Gabe said this is a good business, they have very good service.
This review was collected via phone interview by Customer Research Inc.

RB
RICHARD B.
Sierra Vista, AZ
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018
Customer experience
Excellent customer service, expedient, brings mechanical service needs, courteous, reasonable and affordable.

RC
Rick C.
Tucson, AZ
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Rick said the business was very knowledgeable and friendly.
This review was collected via phone interview by Customer Research Inc.

RC
RUSSELL C.
Tucson, AZ
Chevrolet Cavalier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2018
Friendly, knowledgeable, professional and prompt service.
I'm quite satisfied with the service that. I received from Pima Automotive. Quality repairs and corrected problem from a service that I received elsewhere. Thanks guys. I'll be back.

RP
Roman P.
Arizona
Oldsmobile Cutlass
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
Roman said he was impressed with the service but the pricing was a bit high.
This review was collected via phone interview by Customer Research Inc.

SJ
Sionna J.
Tucson, AZ
Suzuki Vitara
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/29/2018 Category: Service
Sionna said they are nice and the job was done quickly.
This review was collected via phone interview by Customer Research Inc.

EE
Efrain E.
Tucson, AZ
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Efrain said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JT
John T.
Tucson, AZ
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
John said the business has a bunch of good guys and they know what they are doing.
This review was collected via phone interview by Customer Research Inc.

ME
Mort E.
Tucson, AZ
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Mort said he absolutely recommends this business to everyone. The staff do exactly what is asked, they are friendly, and the prices are reasonable.
This review was collected via phone interview by Customer Research Inc.

BD
Bill D.
Tucson, AZ
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/24/2018 Category: Service
Bill said the customer service was fine so far.
This review was collected via phone interview by Customer Research Inc.

MM
Marilea M.
Tucson, AZ
Honda Accord Cpe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/22/2018 Category: Service
Marilea said the oil change prices are good but the tire mounting rates are too much.
This review was collected via phone interview by Customer Research Inc.

BS
Blaine S.
Lafayette, LA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Blaine said she was in and out which she really appreciates. The mechanic was very nice, knowledgeable and also professional
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Tucson, AZ
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018
Close, friendly and affordable
Went in for a flat repair. Liked the service, went back for an oil change on my old Toyota. Back in today for an oil change on the Suzuki.

Informative, pleasant staff and very clean shop.

Verified Customer
Tucson, AZ
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018
The service.
They showed me a couple of concerns on my engine that I should be aware of, which had nothing to do with why I was there. I was given a good estimate. I will be getting the work done here.

GB
GENEVA B.
Tucson, AZ
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018
Pima automotive
Very nice guys and I trust them that they are being honest.

AG
AARON G.
Tucson, AZ
Ford Mustang
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/07/2018
This shop sucks shoddy work will not warranty shops screw-ups
Took my car there they replace the engine have had nothing but problems since. They did not test drive my car had to take it back to them after that it has broke down on me twice. Do not take your car to the shop you will regret it

JH
Joy H.
Tucson, AZ
Ford Escort
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Joy said the business was very good to her. She likes their quality work, and the time and the price.
This review was collected via phone interview by Customer Research Inc.

KK
Kathy K.
Tucson, AZ
Mazda Mazda6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Kathy said that she uses the place because of the employees, the honesty and the efficiency.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 387 in total