Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

223 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
Latest Review about 1 month ago

Reviews


CC
Christine C.
Pittsburgh, PA
Mazda Mazda2
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2018
Always great friendly service
Honest and reasonably priced !

JH
Jessica and Dan H.
Pittsburgh, PA
Chrysler 200
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018
Honest service
Steve and Zach run an honest service. I trust them to service all my cars.

JZ
Joyce Z.
Pittsburgh, PA
Kia Sedona
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Joyce said the staff were fast and efficient. When she called for an appointment, they got her in on time. Everything with her experience was good.
This review was collected via phone interview by Customer Research Inc.

GR
Glenn R.
Pittsburgh, PA
GMC Envoy
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Spoke with Glenn. He said they always do a good job and he has been going there a long time.
This review was collected via phone interview by Customer Research Inc.

TT
Tony T.
Pittsburgh, PA
Lincoln MKT
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Tony said the staff all treated him well. They gave good customer service.
This review was collected via phone interview by Customer Research Inc.

TD
Thomas D.
Pittsburgh, PA
Ford Fusion
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Thomas said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JC
Jerry C.
Pennsylvania
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Jerry said the staff treated him well. He has to take the vehicle back for the alignment.
This review was collected via phone interview by Customer Research Inc.

DS
Dawn S.
Pittsburgh, PA
Toyota Camry
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/06/2018 Category: Service
Dawn said this business wasn't able to complete all the services she asked them to do.
This review was collected via phone interview by Customer Research Inc.
Zach L., Vice-President from Pinnacle Auto Service responded on 04/06/2018

Hi Dawn,

Thank you for choosing us for your inspection. Once we get the collision damage squared away for you we will be able to complete your inspection. Please reach out to me if you need any help coordinating with your insurance carrier. Thanks!

Zach Luncinski
Vice-President
Pinnacle Auto Service
412-884-4049

EB
Edward B.
Pittsburgh, PA
Ford Escape
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Overall Rating 1/5rating 1rating 1rating 1rating 1
04/04/2018
Inspection
Terrible
Zach L., Vice-President from Pinnacle Auto Service responded on 04/04/2018

Ed, 

Please give me a call so we can make this right for you. We strive for 100% satisfaction. I will personally make sure any issue you had is resolved.

Zach Luncinski
Vice-President
Pinnacle Auto Service
412-884-4049

TH
Thomas H.
Pittsburgh, PA
Saturn Ion
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018 Category: Service
Thomas said the staff is very friendly, they keep good records and they are always on time.
This review was collected via phone interview by Customer Research Inc.

JB
Joni B.
Pittsburgh, PA
Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2018
Love this place!
Friendly staff.......ease of getting appointment........great work.

RS
Roseanne S.
Pittsburgh, PA
Chevrolet Cruze
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2018 Category: Service
Roseanne said they are always good.
This review was collected via phone interview by Customer Research Inc.

LM
Leslie M.
Pennsylvania
Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2018 Category: Service
Leslie said the business did a very good job and they were very wonderful. They had really good service.
This review was collected via phone interview by Customer Research Inc.

JC
John C.
Pittsburgh, PA
Chevrolet Impala
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/16/2018 Category: Service
John said the employees completed the service right the first time. However, they didn't call him once his service was complete.
This review was collected via phone interview by Customer Research Inc.

NP
Nicole P.
Pittsburgh, PA
Ford Taurus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2018 Category: Service
Nicole said the facility was great.
This review was collected via phone interview by Customer Research Inc.

AS
Anna S.
Pittsburgh, PA
Chevrolet Tracker
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2018 Category: Service
Anna said the staff is excellent. They never overcharge, explain the cost, and are very honest.
This review was collected via phone interview by Customer Research Inc.

RW
Richard W.
Pennsylvania
FIAT 500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2018 Category: Service
Richard said this business is friendly, informative, and it treats him well.
This review was collected via phone interview by Customer Research Inc.

ES
Edison S.
Pittsburgh, PA
Honda Civic
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/01/2018 Category: Service
Edison said he felt like he was charged too much. It was too pricey.
This review was collected via phone interview by Customer Research Inc.

LS
Louann S.
Pittsburgh, PA
Mercury Milan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2018 Category: Service
Louann said she's really appreciates the mechanic saving her a lot of money on the repair. She's been doing business with them for years and Zack and everyone is great down there.
This review was collected via phone interview by Customer Research Inc.

DM
Diego M.
Pittsburgh, PA
Ford Mustang
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/01/2018 Category: Service
Diego said the service was good.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 223 in total