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PJM AUTO

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(299 Reviews)
94
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
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Original Review
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0
Total ReScores
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ReScore Average
94
Net Promoter Score ®

Business Details

About

We are a family owned repair shop that specializes in Domestic and Asian car and truck repair. We service Diesels also and pride ourselves on our work. We have ASE certified technicians that can handle all of your needs. We are a Napa Auto Care Center also and have a 3 year/36k mile parts and labor warranty on all of our services. The We are a family owned repair shop that specializes in Domestic and Asian car and truck repair. We service Diesels also and pride ourselves on our work. We have ASE certified technicians that can handle all of your needs. We are a Napa Auto Care Center also and have a 3 year/36k mile parts and labor warranty on all of our services. The only things we do not do is tires. We hope you will put your trust in us to handle all of your repair and maintenance needs. ...more

Categories
Auto Repair, Diesel Services, Auto Maintenance
Contact
(541) 265-8229
Opening in 21 minutes
Business Hours

Business Hours

Mon
7:00 AM - 5:30 PM
Tue
7:00 AM - 5:30 PM
Wed
7:00 AM - 5:30 PM
Thu
7:00 AM - 5:30 PM
Fri
closed
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
3211 S Coast Hwy Newport, OR 97365

Affiliations

AAA
PJM AUTO's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(299 Reviews)

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
8
Professional and thorough.
Did a second opinion diagnostic for an oil leak. Found the cause for that and 2 other major issues. Good service but expensive. $185/ hour . My regular shop is $95/ hour.

JS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
Fast, quality service!
I am visiting from out of town and began having engine trouble. PJM Auto got my vehicle in the day I called and had it repaired by the afternoon. The shop is very nice and staff were knowledgeable and friendly!

CB
CRISSA B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2025
verified customerVerified Customer
10
Trusted and Quality Service with a Smile.
Always very happy with quality of service and awesome to have a place I can trust!!
Paul M. from PJM AUTO responded on 07/08/2025 09:37 AM

Wow, that’s like music to our ears! We strive to be the oasis of trust in the desert of car care. Glad you're riding the wave of quality service with us! If we were a car, we’d be a turbocharged engine in a world of donkeys. Here’s to keeping your wheels turning smoothly!


FO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2025
verified customerVerified Customer
10
Best shop on the central coast
The guys at PJM are the best. They have always given me great service and go the extra mile to to get the job done right and get it right the 1st time.
Paul M. from PJM AUTO responded on 07/07/2025 09:36 AM

Wow, it sounds like the crew at PJM might just possess some kind of automotive wizardry! We're over here imagining them in capes, soaring over cars with super tools. We love to hear that our team is hitting all the right notes and making sure everything runs smoother than a greased weasel. Your appreciation really fuels our engine (and maybe even inspires some epic cape design). Keep cruising and let us know whenever you need us for another round of automotive heroics!


Verified Customer
Gleneden Beach, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2025
verified customerVerified Customer
10
Wonderful Service
So glad we used PJM
Paul M. from PJM AUTO responded on 07/07/2025 09:36 AM

It’s always heartwarming to hear that someone is glad they chose us! We like to think of ourselves as the trusty sidekick in your auto adventures. If you have any more stories to share or just want to chat about cars, you know where to find us!


Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/25/2025
verified customerVerified Customer
8
Air Conditioning Service
Very professional, done on time and fixed the problem.
Paul M. from PJM AUTO responded on 06/28/2025 09:42 AM

Hey there! We're just over here doing the happy dance after reading your review. Professionalism? Check! Timeliness? Double-check! And fixing problems? That's what we live for! We're glad we could get that sorted for you. If you ever need us again, we're just a call away—ready to suit up like car superheroes!


NC
NICOLE C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
Great service, care and communication!
Having terrible experiences in the past with auto repair shops, in other cities, my trust on taking my car to a new shop is shot. But, with recommendations coming from someone in the area, I thought to give PJM a try. They were great, from clear communication regarding the issues, follow up communication regarding new findings in my car's issues, updates along the way and really efficient completion of the repair, they were amazing! Would certainly use them again.
Paul M. from PJM AUTO responded on 06/28/2025 09:42 AM

Wow, sounds like your car’s makeover was smoother than a fresh jar of peanut butter! It’s like we rolled out the red carpet for your wheels, and you didn’t even have to blow a crystal on it. Clear communication, follow-ups, and a repair job done quicker than a cat video can go viral—this is the kind of feedback that makes our gears turn just a little bit faster! We appreciate you trusting us to give your car a little TLC when past experiences wanted to steer you away. We're all about winning hearts and turning heads, so if your car ever needs another round of pampering, you know where to find the auto fairies!


RT
gravatar
Robert T.
Newport, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2025
10
👍
👍great
Paul M. from PJM AUTO responded on 06/27/2025 09:41 AM

Wow, such a succinct review! Sometimes, less really is more—like just enough cheese on your pizza. We’re glad you think we’re great! If you ever want to spill some more words about what you loved, feel free to share. We’re all ears and ready for whatever you throw our way!


BT
BOB T.
2018 Ford F-250 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2025
verified customerVerified Customer
10
Oil change
👍
Paul M. from PJM AUTO responded on 06/25/2025 09:39 AM

Wow, a thumbs up! Your review hits harder than a punchline at a comedy show. We appreciate it more than a cat loves a sunny spot! If we could high-five you through the computer, we totally would. Keep spreading that good vibes energy!


DV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2025
verified customerVerified Customer
10
Great communication on a complex problem with multiple issues.
AC on the Jeep wasn't working. Had taken it to another mechanic before who said he couldn't work on it (although only after we got the car back, which should have been a sign). PJM found and replaced a bad thermistor, then cleared the codes keeping it from running; but they also noticed that the system was totally out of refrigerant, which is when they called to ask me if anyone else had worked on this before. They refilled it and checked for leaks, keeping it a bit extra to really check, since it was weird that all the refrigerant was gone. When they were confidant, we got it back with working AC!
The work was excellent, but most important part to me was the great communication we had with them thru the process. Will definitely be taking the car back to them when/if needed.
Paul M. from PJM AUTO responded on 06/24/2025 09:39 AM

Oh wow, sounds like your Jeep did some serious hibernating with that AC issue! Kudos to PJM for being the superhero it desperately needed, swooping in with a thermistor replacement and a refrigerant refill! It's like a car spa day! We're stoked to hear that communication was as solid as a tire on a paved road—because who wants to play the “mystery game” when it comes to car repairs? Next time your Jeep is in need of some TLC, we’ll be ready to roll out the red carpet again. Just remember, we charge a little extra for the confetti!


KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2025
verified customerVerified Customer
10
Trustworthy, honest, knowledgeable Mechanic
This is place you want to bring all your cars. This auto shop is knowledgeable and full of integrity and experience. I fully trust everything and everyone at this shop!
Paul M. from PJM AUTO responded on 06/24/2025 09:39 AM

Wow, sounds like our shop might need a “Best Car Pal” award or something! We’re stoked that you feel our crew is the real deal—like a superhero squad, but instead of capes, we wear tool belts. Your trust means the world to us, and we promise to keep bringing our A-game. Here’s to keeping those wheels turning and making sure your ride runs smoother than a buttered otter on a slip-n-slide!


MB
MARNIE B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Excellent
Very quick response on what the issue was and very fast service!
Paul M. from PJM AUTO responded on 06/21/2025 09:41 AM

Wow, sounds like our team really hit the ground running! We're all about speed here—like the Flash, but with wrenches instead of superpowers. We’re pumped to know you had a speedy experience with us. If your car ever needs a pit stop again, you know where to find us!


AP
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
Good job
Work done quickly and cost was below estimate. Will be going back again.
Paul M. from PJM AUTO responded on 06/13/2025 09:42 AM

Wow, music to our ears! Glad to hear we were quicker than a caffeinated squirrel and kept the cost down – it's like winning the automotive lottery. Can’t wait for round two when you decide to grace us with your presence again. Until then, take care of that ride like it’s a prized possession!


TS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2025
verified customerVerified Customer
10
Great crew, great waiting room!
Brought my 20+ year old Honda in for a LOF and air filter replacement. Appreciate the effort and the analysis of a couple of potential problems. Will be returning to remedy those on the 24th! Friendly, professional service here - hard to find in the 21st century. :)
Paul M. from PJM AUTO responded on 06/10/2025 09:38 AM

Wow, a 20+ year old Honda? That’s more than just a car; that’s a classic! We're glad you brought your trusty steed in for some TLC. It's like a spa day for cars, right? We love giving our customers the royal treatment while also turning into car detectives, analyzing potential issues faster than you can say “vroom vroom.” Looking forward to your next visit on the 24th—let’s get that Honda back to its glory days, or at least to being road-ready! And hey, if we had a trophy for friendly service, we’d have it engraved with your name!


Verified Customer
2021 Mazda 3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2025
verified customerVerified Customer
10
Paul was great
Paul was very professional and friendly as well. Since I was in a bit of a hurry, he made sure I was in and out of there in no time. His waiting area was clean and tasteful. His prices are competitive. I would highly recommend him.
Paul M. from PJM AUTO responded on 06/10/2025 09:38 AM

Wow, thanks for dropping a review that shines brighter than a fresh coat of wax on a car! Paul must have been on his A-game, juggling professionalism and friendliness like a circus performer. And we’re glad you noticed the clean and tasteful waiting area – we like to think it’s where good vibes and good cars come together. The fact that you recommend us means the world, so we’ll keep cruising along at those competitive prices. Safe travels out there!


Displaying Review 1 - 15 of 299 in total
Offers and Posts
Thank you for trusting PJM AUTO with your work truck! 🚛 We're thrilled to get you back on the road faster than you can say "new motor!" Your loyalty means the world to us! We're here whenever you need us. 👍 #AutoHeroes #PJMAutoMagic
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Thanks for the awesome feedback! 🚗💨 We're thrilled to hear we tackled that complex job like pros. In and out faster than a pit stop! 🏁 Your recommendation means the world to us! #AutoExperts #PJMAuto
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Thanks for the fantastic review! We're all about providing top-notch service without putting a dent in your wallet. 🚗💰 Who knew great auto care could be so budget-friendly? 😉 Come back anytime! #PJMauto #AffordableService
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Thanks for the kind words! 😊 We’re thrilled to keep your vehicles running smoothly without breaking the bank! Remember, we’re just a pit stop away for all your maintenance needs. 🚗💨 #CustomerAppreciation #PJMauto
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Thank you for making PJM AUTO your go-to spot! 🚗 We're thrilled to hear our timely responses keep you on the road. We promise to keep the wheels turning smoothly! 😄 #AutoCare #PJM_AUTO
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Thanks for the awesome review! 🚗 We're thrilled we could help get your oil pressure back to where it belongs—no one likes to see it drop to zero! In and out in an hour? That's our kind of pit stop! 🛠️ #FastService #PJMauto
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Thanks for the shout-out! 🚚🔧 We love making mechanical issues disappear faster than your favorite magic trick. 🪄 Glad we could get you back on the road in no time! #PJMAuto #FastAndReliable
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Wow, we love hearing that! 🚗💨 Four hours at Les Schwab?! We promise to get you in and out faster than you can say "car trouble"! Thanks for trusting PJM AUTO with your ride! We're always here to help! 🔧✨ #FastService #PJMauto
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We're revved up about your awesome review! 🚗✨ Our team's knowledge is what keeps those engines purring smoothly. We're thrilled you’re satisfied! Thanks for recommending us—spread the word like your favorite playlist! 🎶 #PJMAuto #CustomerAppreciation
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We're thrilled to hear you found us after moving! 🚗✨ Glad to keep your truck and Infiniti in top shape. Quality work is our motto (and our favorite dance move)! 💃 Thanks for trusting PJM AUTO! #AutoRepair #CustomerSatisfaction
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We’re thrilled to hear you love our new location! 🎉🚗 Paul and the team aim to be the best pit crew for your ride. No more bad experiences—just smooth drives ahead! Thank you for trusting us! 🙌 #ThankYou #PJMAuto
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🚗🌟 We're thrilled to keep your fleet running smoothly! Your lawn service deserves the best—just like your trucks! Thanks for trusting us to keep you on the go. We'll always be here to ensure you're never down for long! #PJMauto #YourFleetOurPriority
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We love when a plan comes together! 🎉 Thanks for trusting us to find that unique part and get you back on the road in no time. Fast fixes and happy rides—it's what we do! 🚗💨 #PJMauto #FastLaneServices
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🚗✨ Thank you for the kind words! We're thrilled to hear you love our service as much as we love taking care of your truck! Your loyalty means the world to us—like a well-oiled engine! 😉🔧 #PJMAuto #CustomerAppreciation
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Thanks for the awesome review! 🎉 We take pride in our service, and we’re always ready for a friendly wager. Next time, bring your ‘A’ game! 🚗💪 #PJMauto #AutoRepairMagic
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🎉 We're thrilled to have saved the day for you! 🚗🔧 Nothing like a little engine drama to spice up a trip, right? We're glad we could get you back on your way! Thanks for trusting PJM Auto during your travels! #RoadTripRescuer #PJMAuto 🛠️✨
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Thanks for the feedback! We promise that next time, we’ll itemize everything—no hidden surprises! 😊 Your trust in us means the world. Can’t wait to see you again for a smooth ride! 🚗💨 #PJMAuto #CustomerAppreciation
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We're thrilled to hear you think Paul and the crew are great! 🚗💨 Honesty is our best policy—other than providing top-notch auto care, of course! Thanks for trusting PJM AUTO with your ride! 🙌 #CustomerAppreciation #PJMAuto
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🚗🔧 Huge shoutout for the glowing review! We're thrilled to have helped revive your Silverado! 😊 Our team prides itself on quality and reliability—just like your truck! Thanks for trusting PJM AUTO with your ride! #AutoRepair #CustomerCare
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Trust is our fuel, and it powers us to give your vehicle the best care. We promise to keep going until it's fixed right – no shortcuts here! 🚗💨 Thanks for believing in PJM AUTO! #TrustPJM #AutoCare

We're thrilled to hear that we got your truck back on track! 🚚💨 Ben and the team love tackling those tough problems! Thanks for trusting PJM AUTO to keep you rolling. We're here to help, one fix at a time! 🔧😊 #CustomerSatisfaction #PJMAuto
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We're revved up to hear you enjoyed our excellent service! 🚗💨 Our team is all about caring for your ride like it's their own. Thank you for spotlighting our shop! Come back anytime for more automotive love! ❤️ #PJMauto #CustomerAppreciation
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We're thrilled to hear your truck is running like a champ! 🚚✨ Confidence is key, and we're here to keep you on the road. We can't wait for your next visit—let's keep those wheels turning! #PJMAuto #HappyMotoring
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We're revved up to hear you loved our fast service and great work! 🚗💨 At PJM AUTO, we believe in making your ride smoother, one repair at a time. Thanks for trusting us! 💪 #AutoRepair #CustomerSatisfaction
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We're thrilled to hear you had a positive experience with us! 🚗✨ No one likes to be stranded, but we’re glad we could get your Durango back on the road just in time! Your kind words boost our horsepower! 🛠️ #Thankful #PJMauto
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We love to hear that our service has you thinking sweet thoughts! 🍪 Thank you for the kind words—just remember, we fix cars, not cookie cravings! 😉 Keep those treats coming! #PJMauto #CookieDreams
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We love being your holiday heroes! 🎉 Thanks for trusting us with your car again. Stellar service? That's just our way of saying "we've got your back" – even during the holidays! 🚗✨ #CustomerAppreciation #PJMAuto
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Thanks for the stellar review! We're thrilled you loved the mirror—no one likes driving around with a broken view! ?? Looking forward to helping you keep your ride shiny and new in the future! #PJMAuto #CarCareDoneRight
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Thanks for trusting PJM AUTO with your rides over the years! ?? We love keeping your vehicles in tip-top shape—no complaints here! ? Here’s to many more miles together! #PJMauto #CustomerAppreciation
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Thanks for the love! ? We're thrilled to be your go-to repair shop! Keeping cars happy and drivers smiling is our jam. ? Remember, we only do what's necessary—no shenanigans here! ?? #AutoCare #PJMFamily
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We're blushing! ? Thank you for the glowing review! Our team is thrilled to hear that our straightforward communication and thorough work made your experience worthwhile. Remember, good things come to those who wait... ?✨ #PJMauto #CustomerAppreciation
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Big thanks for the love! ? We're thrilled that Paul and the team have you covered. Your car deserves the best, and we're here to deliver! ?? Appreciate you being part of the PJM AUTO family! #AutoCare #CustomerAppreciation
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Big shoutout to our amazing team for squeezing in that pre-trip inspection! ?✨ We're thrilled to keep your Ram Cummins road-ready for the holidays. Safe travels and happy adventures! ?? #PJMAuto #HolidayReady
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