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PJM AUTO

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(287 Reviews)
94
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Score Details

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Active Business

ReScore Reviews

ReScore
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Original Review
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0
Total ReScores
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ReScore Average
94
Net Promoter Score ®

Business Details

About

We are a family owned repair shop that specializes in Domestic and Asian car and truck repair. We service Diesels also and pride ourselves on our work. We have ASE certified technicians that can handle all of your needs. We are a Napa Auto Care Center also and have a 3 year/36k mile parts and labor warranty on all of our services. The We are a family owned repair shop that specializes in Domestic and Asian car and truck repair. We service Diesels also and pride ourselves on our work. We have ASE certified technicians that can handle all of your needs. We are a Napa Auto Care Center also and have a 3 year/36k mile parts and labor warranty on all of our services. The only things we do not do is tires. We hope you will put your trust in us to handle all of your repair and maintenance needs. ...more

Categories
Auto Repair, Diesel Services, Auto Maintenance
Contact
(541) 265-8229

Business Hours

Mon
7:00 AM - 5:30 PM
Tue
7:00 AM - 5:30 PM
Wed
7:00 AM - 5:30 PM
Thu
7:00 AM - 5:30 PM
Fri
closed
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
3211 S Coast Hwy Newport, OR 97365

Affiliations

AAA
PJM AUTO's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(287 Reviews)

AP
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
Good job
Work done quickly and cost was below estimate. Will be going back again.
Paul M. from PJM AUTO responded on 06/13/2025 09:42 AM

Wow, music to our ears! Glad to hear we were quicker than a caffeinated squirrel and kept the cost down – it's like winning the automotive lottery. Can’t wait for round two when you decide to grace us with your presence again. Until then, take care of that ride like it’s a prized possession!


TS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2025
verified customerVerified Customer
10
Great crew, great waiting room!
Brought my 20+ year old Honda in for a LOF and air filter replacement. Appreciate the effort and the analysis of a couple of potential problems. Will be returning to remedy those on the 24th! Friendly, professional service here - hard to find in the 21st century. :)
Paul M. from PJM AUTO responded on 06/10/2025 09:38 AM

Wow, a 20+ year old Honda? That’s more than just a car; that’s a classic! We're glad you brought your trusty steed in for some TLC. It's like a spa day for cars, right? We love giving our customers the royal treatment while also turning into car detectives, analyzing potential issues faster than you can say “vroom vroom.” Looking forward to your next visit on the 24th—let’s get that Honda back to its glory days, or at least to being road-ready! And hey, if we had a trophy for friendly service, we’d have it engraved with your name!


Verified Customer
2021 Mazda 3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2025
verified customerVerified Customer
10
Paul was great
Paul was very professional and friendly as well. Since I was in a bit of a hurry, he made sure I was in and out of there in no time. His waiting area was clean and tasteful. His prices are competitive. I would highly recommend him.
Paul M. from PJM AUTO responded on 06/10/2025 09:38 AM

Wow, thanks for dropping a review that shines brighter than a fresh coat of wax on a car! Paul must have been on his A-game, juggling professionalism and friendliness like a circus performer. And we’re glad you noticed the clean and tasteful waiting area – we like to think it’s where good vibes and good cars come together. The fact that you recommend us means the world, so we’ll keep cruising along at those competitive prices. Safe travels out there!


BM
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BILL M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Great Team
Paul and his team always do a great job and stand behind their work! I highly recommend them.
Paul M. from PJM AUTO responded on 06/08/2025 09:41 AM

Wow, Bill! Thank you for putting us on a pedestal we didn't even know existed! We're just a bunch of car enthusiasts with a passion for getting things right, so hearing that you think we're great really revs our engines. Paul and the team are basically the pit crew of the auto world, and they're always ready to get in there and do what’s needed. Your recommendation means a lot to us—it's like a gold star on our report card. Keep those wheels turning!


PM
PAULA M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Professional and Trustworthy
PJM just did the rear brakes on my car. I absolutely love the platform they used to text and provide a link to my estimate. It was easy to ask a question and get a quick response as well. A very thorough inspection was also performed and I was updated with that information. This is definitely my car's new dr lol
Paul M. from PJM AUTO responded on 06/08/2025 09:41 AM

Wow, Paula, we’re absolutely pumped to hear you’re loving the new brake situation! It’s awesome to know our high-tech platform made things as smooth as freshly polished wheels. We aim for the stars in service, so if you have questions, we’ll be right here—like a trusty co-pilot, but with fewer snacks. And you know, the thorough inspection is like going for a health check-up, but for your car—because what’s better than knowing your ride is in tip-top shape? We're honored to be your car's new doctor—we promise to keep the car-aches away!


GD
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GARY D.
Newport, OR
2018 Dodge 2500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Great group !!
Paul and his crew a personable and very satisfied with the service. Have been going to Paul for my vehicle services for many years and always walk away satisfied. We all hate going to a auto shop, not the crew
Paul M. from PJM AUTO responded on 06/08/2025 09:41 AM

Wow, it sounds like Paul and the crew are running the friendliest auto shop this side of the highway! Who knew car maintenance could come with such a warm and fuzzy feeling? It’s like getting a hug from your car while it’s getting serviced. Thanks for sticking with us all these years—just think, you've dedicated more time to us than some people spend binge-watching their favorite series! Here’s to many more visits where you can skip the awkward small talk and dive right into the good stuff. Keep cruising!


LS
LARRY S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Excellent
Staff and crew are wonderful!
Paul M. from PJM AUTO responded on 06/08/2025 09:41 AM

Looks like you stumbled upon our secret staff potion! Wonderful? More like “super fantastic!” We're super glad you had a great experience with our crew. They really are the dream team of the auto world, here to make sure you feel as excited about your ride as a kid in a candy store. Come back anytime for more fun!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2025
verified customerVerified Customer
10
Thorough work
PJM does great work with friendly service
Paul M. from PJM AUTO responded on 06/04/2025 09:41 AM

Well, look at that – we've officially cracked the code on great work and friendly service! It's like we're the unicorn of auto service, sprinkling a little magic on every vehicle. Thanks for the shout-out, and we’ll keep up the good vibes and great fixes. Who knew getting your car serviced could be this enjoyable?


SD
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SUZANNE D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2025
verified customerVerified Customer
10
Love that Paul is very thorough and explains what is needed on my repairs.
Would highly recommend PJM for any repair work.
Paul M. from PJM AUTO responded on 05/29/2025 09:39 AM

Wow, thank you for the high praise! It's awesome to hear that you’d recommend us for repair work. We’re like the superheroes of auto repairs—just without the capes (or maybe they’re in our toolbox). If you ever have more repairs or want to chat about cars and their quirks, we’re just a squeaky brake away! Keep on cruising!


JR
JUSTIN R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
PJM is the best!!!!
Paul and the guys at the shop are the best hands down. Great customer service. Great mechanics. And above all they are honest!!!
Thank you so much
Justin Reed
Paul M. from PJM AUTO responded on 05/26/2025 09:38 AM

Wow, it sounds like Paul and the crew have really hit the sweet spot! Amazing customer service and honesty? It's like finding out your car is actually a luxury yacht in disguise. We're glad you're cruising on cloud nine with us! We'll keep the engine of excellent service running as smoothly as your ride.


Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/22/2025
verified customerVerified Customer
8
Experience at PJM Auto
Service was fast. Staff was extremely friendly and professional and the environment was clean and tidy. Will definitely choose this shop again for my automotive needs.
Paul M. from PJM AUTO responded on 05/25/2025 09:42 AM

Wow, it sounds like you stumbled upon the automotive version of a five-star restaurant! Fast service, friendly staff, and a clean vibe? That’s like finding a unicorn in the wild. We’re glad we could impress you and your car! Just so you know, we have a “good vibes only” policy here. We can't wait to help you out next time – hopefully we can bump that star count up with a sprinkle of extra magic!


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2025
verified customerVerified Customer
10
Wonderful service easy to deal with
First time here and I am impressed with their thorough job and identifying future issues. Bringing my other Escalade in next week !!!
Paul M. from PJM AUTO responded on 05/20/2025 09:39 AM

Wow, first timers often have that deer-in-headlights look, but you managed to leave with a smile instead! We're over here doing happy dances knowing we spotted those future issues before they could sneak up on you. Can't wait to give your other Escalade the royal treatment next week. We promise to keep the performance at full throttle and the surprises at zero. Thanks for cruising by and trusting us with your ride!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2025
verified customerVerified Customer
10
Car maintenance
Good checkup. Good work. Good price
Paul M. from PJM AUTO responded on 05/20/2025 09:39 AM

We’re glad to see that you had a good checkup, good work, and good pricing — basically the holy trinity of car service! If only everything in life could be as straightforward as that. We appreciate you zooming in to share your experience. Keep those wheels turning!


JH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2025
verified customerVerified Customer
10
Wonderful experience!
On our road trip, and needed an oil change. PJM was quick to respond, and provided great, fast service. Thank you!
Paul M. from PJM AUTO responded on 05/20/2025 09:39 AM

Road trips and oil changes – it's like peanut butter and jelly, but way messier! We're stoked to hear that you hit the pit stop of PJM and that we could give your ride the spa treatment it needed. Fast service is our jam, and it sounds like we nailed it this time! Safe travels on the rest of your adventure, and may your engine purr like a content cat!


RG
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2025
verified customerVerified Customer
10
Excellent
Great service good people
Paul M. from PJM AUTO responded on 05/20/2025 09:39 AM

We appreciate the shoutout! We're not sure if we're good people or just masters at giving great service, but we're glad to have won you over. If you ever need anything else, you know where to find us – we’ll be here practicing our good person skills!


Displaying Review 1 - 15 of 287 in total
Offers and Posts
Thanks for the kind words! 😊 We’re thrilled to keep your vehicles running smoothly without breaking the bank! Remember, we’re just a pit stop away for all your maintenance needs. 🚗💨 #CustomerAppreciation #PJMauto
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Thank you for making PJM AUTO your go-to spot! 🚗 We're thrilled to hear our timely responses keep you on the road. We promise to keep the wheels turning smoothly! 😄 #AutoCare #PJM_AUTO
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Thanks for the awesome review! 🚗 We're thrilled we could help get your oil pressure back to where it belongs—no one likes to see it drop to zero! In and out in an hour? That's our kind of pit stop! 🛠️ #FastService #PJMauto
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Thanks for the shout-out! 🚚🔧 We love making mechanical issues disappear faster than your favorite magic trick. 🪄 Glad we could get you back on the road in no time! #PJMAuto #FastAndReliable
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Wow, we love hearing that! 🚗💨 Four hours at Les Schwab?! We promise to get you in and out faster than you can say "car trouble"! Thanks for trusting PJM AUTO with your ride! We're always here to help! 🔧✨ #FastService #PJMauto
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We're revved up about your awesome review! 🚗✨ Our team's knowledge is what keeps those engines purring smoothly. We're thrilled you’re satisfied! Thanks for recommending us—spread the word like your favorite playlist! 🎶 #PJMAuto #CustomerAppreciation
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We're thrilled to hear you found us after moving! 🚗✨ Glad to keep your truck and Infiniti in top shape. Quality work is our motto (and our favorite dance move)! 💃 Thanks for trusting PJM AUTO! #AutoRepair #CustomerSatisfaction
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We’re thrilled to hear you love our new location! 🎉🚗 Paul and the team aim to be the best pit crew for your ride. No more bad experiences—just smooth drives ahead! Thank you for trusting us! 🙌 #ThankYou #PJMAuto
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🚗🌟 We're thrilled to keep your fleet running smoothly! Your lawn service deserves the best—just like your trucks! Thanks for trusting us to keep you on the go. We'll always be here to ensure you're never down for long! #PJMauto #YourFleetOurPriority
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We love when a plan comes together! 🎉 Thanks for trusting us to find that unique part and get you back on the road in no time. Fast fixes and happy rides—it's what we do! 🚗💨 #PJMauto #FastLaneServices
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🚗✨ Thank you for the kind words! We're thrilled to hear you love our service as much as we love taking care of your truck! Your loyalty means the world to us—like a well-oiled engine! 😉🔧 #PJMAuto #CustomerAppreciation
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Thanks for the awesome review! 🎉 We take pride in our service, and we’re always ready for a friendly wager. Next time, bring your ‘A’ game! 🚗💪 #PJMauto #AutoRepairMagic
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🎉 We're thrilled to have saved the day for you! 🚗🔧 Nothing like a little engine drama to spice up a trip, right? We're glad we could get you back on your way! Thanks for trusting PJM Auto during your travels! #RoadTripRescuer #PJMAuto 🛠️✨
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Thanks for the feedback! We promise that next time, we’ll itemize everything—no hidden surprises! 😊 Your trust in us means the world. Can’t wait to see you again for a smooth ride! 🚗💨 #PJMAuto #CustomerAppreciation
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We're thrilled to hear you think Paul and the crew are great! 🚗💨 Honesty is our best policy—other than providing top-notch auto care, of course! Thanks for trusting PJM AUTO with your ride! 🙌 #CustomerAppreciation #PJMAuto
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🚗🔧 Huge shoutout for the glowing review! We're thrilled to have helped revive your Silverado! 😊 Our team prides itself on quality and reliability—just like your truck! Thanks for trusting PJM AUTO with your ride! #AutoRepair #CustomerCare
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Trust is our fuel, and it powers us to give your vehicle the best care. We promise to keep going until it's fixed right – no shortcuts here! 🚗💨 Thanks for believing in PJM AUTO! #TrustPJM #AutoCare

We're thrilled to hear that we got your truck back on track! 🚚💨 Ben and the team love tackling those tough problems! Thanks for trusting PJM AUTO to keep you rolling. We're here to help, one fix at a time! 🔧😊 #CustomerSatisfaction #PJMAuto
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We're revved up to hear you enjoyed our excellent service! 🚗💨 Our team is all about caring for your ride like it's their own. Thank you for spotlighting our shop! Come back anytime for more automotive love! ❤️ #PJMauto #CustomerAppreciation
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We're thrilled to hear your truck is running like a champ! 🚚✨ Confidence is key, and we're here to keep you on the road. We can't wait for your next visit—let's keep those wheels turning! #PJMAuto #HappyMotoring
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We're revved up to hear you loved our fast service and great work! 🚗💨 At PJM AUTO, we believe in making your ride smoother, one repair at a time. Thanks for trusting us! 💪 #AutoRepair #CustomerSatisfaction
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We're thrilled to hear you had a positive experience with us! 🚗✨ No one likes to be stranded, but we’re glad we could get your Durango back on the road just in time! Your kind words boost our horsepower! 🛠️ #Thankful #PJMauto
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We love to hear that our service has you thinking sweet thoughts! 🍪 Thank you for the kind words—just remember, we fix cars, not cookie cravings! 😉 Keep those treats coming! #PJMauto #CookieDreams
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We love being your holiday heroes! 🎉 Thanks for trusting us with your car again. Stellar service? That's just our way of saying "we've got your back" – even during the holidays! 🚗✨ #CustomerAppreciation #PJMAuto
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Thanks for the stellar review! We're thrilled you loved the mirror—no one likes driving around with a broken view! ?? Looking forward to helping you keep your ride shiny and new in the future! #PJMAuto #CarCareDoneRight
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Thanks for trusting PJM AUTO with your rides over the years! ?? We love keeping your vehicles in tip-top shape—no complaints here! ? Here’s to many more miles together! #PJMauto #CustomerAppreciation
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Thanks for the love! ? We're thrilled to be your go-to repair shop! Keeping cars happy and drivers smiling is our jam. ? Remember, we only do what's necessary—no shenanigans here! ?? #AutoCare #PJMFamily
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We're blushing! ? Thank you for the glowing review! Our team is thrilled to hear that our straightforward communication and thorough work made your experience worthwhile. Remember, good things come to those who wait... ?✨ #PJMauto #CustomerAppreciation
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Big thanks for the love! ? We're thrilled that Paul and the team have you covered. Your car deserves the best, and we're here to deliver! ?? Appreciate you being part of the PJM AUTO family! #AutoCare #CustomerAppreciation
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Big shoutout to our amazing team for squeezing in that pre-trip inspection! ?✨ We're thrilled to keep your Ram Cummins road-ready for the holidays. Safe travels and happy adventures! ?? #PJMAuto #HolidayReady
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