Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

593 Reviews

100% Would Recommend
Latest Review 5 days ago

Reviews


LC
Luz C.
Lubbock, TX
Chrysler 200
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Luz said he has been there before and they do a good job.
This review was collected via phone interview by Customer Research Inc.

TG
Travis G.
Texas
Pontiac Vibe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Travis said they have always treated him right whenever he went in for service.
This review was collected via phone interview by Customer Research Inc.

SN
Sai N.
Lubbock, TX
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Sai said he called this business and was seen the next day. He had previously got his brakes done at this facility however he must have gotten a bad batch because they replaced them for free. They were pretty quick, his vehicle was ready the next day. His brakes seem good now.
This review was collected via phone interview by Customer Research Inc.

BA
Bryan A.
Lubbock, TX
Ford Explorer
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/16/2018 Category: Service
Bryan said they are very quick and polite and did a really good job.
This review was collected via phone interview by Customer Research Inc.

GP
Greg P.
Lubbock, TX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Greg said the employees returned his phone calls and he liked the timeliness of the work that was done.
This review was collected via phone interview by Customer Research Inc.

BR
Brody R.
Lubbock, TX
Ford F-250 Super Duty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Brody said, this business is always one hundred percent.
This review was collected via phone interview by Customer Research Inc.

GP
Greg P.
Lubbock, TX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Greg said the employees returned his phone calls and he liked the timeliness of the work that was done.
This review was collected via phone interview by Customer Research Inc.

JF
Jim F.
Lubbock, TX
Chevrolet Silverado 3500HD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Jim said they always take care of him at this business. He always recommends it.
This review was collected via phone interview by Customer Research Inc.

TL
Ty L.
Weatherford, TX
Ram 3500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Ty said the staff members are friendly. They got his vehicle in and out quickly.
This review was collected via phone interview by Customer Research Inc.

KA
Kelly A.
Lubbock, TX
Ford Police Interceptor
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/03/2018
Fast service for my Ford
I called early Friday morning and dropped the truck off. Was told they were busy but would try to work it in. At 1:30 the truck was ready! I would have never found the problem but the truck runs great again. Thanks for getting me back on the road.

DR
Donna R.
Lubbock, TX
Lincoln MKX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018
5
Always friendly, welcoming staff in the office to greet you and help you with your request. Very efficient, never have to wait long at all for service. Great communication to the customer, gave me an estimate on the time frame, and followed through with it. Explained everything thoroughly. The office/waiting area was clean and cool temp, even had magazines for women to look at while waiting and coffee!

DR
Donann R.
Lubbock, TX
Nissan Murano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Donann said the staff always take really good care of her vehicle.
This review was collected via phone interview by Customer Research Inc.

JM
Jeff M.
Texas
Chevrolet Camaro
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Jeff said Chris was very professional and also knowledgeable. The facility was very clean, so he will recommend them to anyone.
This review was collected via phone interview by Customer Research Inc.

DA
Daniel A.
Lubbock, TX
Nissan Murano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Daniel said this business did what they were supposed to do when they were supposed to do it.
This review was collected via phone interview by Customer Research Inc.

LR
Landin R.
Lubbock, TX
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Landin said the staff took good care of him and he appreciated their service.
This review was collected via phone interview by Customer Research Inc.

GW
Gary W.
Lubbock, TX
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Gary said the staff were knowledgeable, friendly, and efficient.
This review was collected via phone interview by Customer Research Inc.

MC
MICHAEL C.
Lubbock, TX
Dodge Ram Van
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018
Great service
Great people and service. Very knowledgeable and honest folks.

BL
Billy L.
Lubbock, TX
Nissan Frontier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Billy said he has been going to the facility for 20 years, it is where his vehicle has always gone, and they're a good bunch of guys.
This review was collected via phone interview by Customer Research Inc.

HD
Heather D.
Lubbock, TX
Nissan Maxima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Heather said the staff explained everything in detail, offered solutions, recommended follow-up, and were friendly. They went above and beyond.
This review was collected via phone interview by Customer Research Inc.

BB
Bryson B.
Wolfforth, TX
Toyota Tacoma
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/16/2018 Category: Service
Bryson said the staff did well on fixing the issue. He is expecting to have some follow-up on an inner cooler at this business.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 593 in total