Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

641 Reviews

100% Would Recommend
Latest Review 9 days ago

Reviews


JR
JACK R.
Sundown, TX
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019
Capable and Trustworthy
Very good mechanics, but most of all, I feel they are very trustworthy. They also were very good about keeping me up to date on the progress and they finished when they said.

TW
Tyree W.
Idalou, TX
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019
Very professional
At Pope, they listen to what you have to say and straight forward on what is wrong.

CN
CLIFF N.
Lubbock, TX
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019
Convenient Service
Staff greeted upon entry and auto inspection was convenient with little time on waiting. Will return again if need future service.

IM
Isac M.
Lubbock, TX
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
Isac said the staff did what they were supposed to do.
This review was collected via phone interview by Customer Research Inc.

EP
Eric P.
Lubbock, TX
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
Eric said the business has good customer service.
This review was collected via phone interview by Customer Research Inc.

JM
Jaime M.
Lubbock, TX
Ford Bronco
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
Jaime said they were good.
This review was collected via phone interview by Customer Research Inc.

TD
Tommy D.
Brownfield, TX
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Tommy said the employees were knowledgeable. They provided reasonable service. They completed the service quickly. He was very satisfied with his service.
This review was collected via phone interview by Customer Research Inc.

LE
Luera E.
Lubbock, TX
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Luera he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

BH
Brandon H.
Lubbock, TX
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/13/2019 Category: Service
Brandon said that the business provided a good service, however, he did have to call a few times to check on the status of his vehicle.
This review was collected via phone interview by Customer Research Inc.

MG
Meyer G.
Lubbock, TX
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/25/2019
Quality work
My car runs great! Y’all did a top notch job of repairing and tuning it.
However your e-mail reminders are friendlier than your staff face to face. There was not a welcoming feeling, more of a take or leave it approach. I guess I like the friendly customer service that email reminders imply.

KC
Kitchell C.
Lubbock, TX
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
Kitchell said the employees were very personable. They were very helpful. They were quick to answer his questions. They provided good service.
This review was collected via phone interview by Customer Research Inc.

CR
Cuyler R.
Lubbock, TX
Chevrolet Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
Cuyler said the business was quick and fixed what he needed. They didn't try to sell him anything.
This review was collected via phone interview by Customer Research Inc.

CN
CLIFF N.
Lubbock, TX
Nissan Titan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019
Convenient and Fast
Took my truck to have inspection. The staff was helpful and quickly took care of the inspection. Would recommend inspections and repairs at Pope Automotive.

CK
CHRISTOPHER K.
Shallowater, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019
Lightning F-150
Good is the 3rd time they have worked in my truck. They do great work. I can do small stuff on my own. But they all my big problems. Will always keep them as the shop I use.

RC
RONDA C.
Lubbock, TX
Toyota Camry Solara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019
Good and dependable service
Good, dependable and friendly service. Always quick and knowledgeable..

RP
Rick P.
Lubbock, TX
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Rick said he has used this business for 10years. The staff have always been honest and up front with him.
This review was collected via phone interview by Customer Research Inc.

KW
Karen W.
Abernathy, TX
Ford Escort
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Karen said they have good service.
This review was collected via phone interview by Customer Research Inc.

SS
Stephen S.
Lubbock, TX
Audi A6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Stephen said they were good and fast.
This review was collected via phone interview by Customer Research Inc.

BE
Brendan E.
Lubbock, TX
Jeep Renegade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Brendan said his overall experience with this business was really good.
This review was collected via phone interview by Customer Research Inc.

JG
Johnathan G.
Plano, TX
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Johnathan said the service Is always excellent, the staff is friendly and the pricing is fair.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 641 in total