Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

332 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


SW
Sandra W.
Jacksonville, FL
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Sandra said they are a phenomenal business which promotes safety. The staff always takes care of her and let her know of potential problems, it's a great business to go to.
This review was collected via phone interview by Customer Research Inc.

LB
Luann B.
Jacksonville, FL
Acura 2.2CL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018
Honesty, integrity and caring.
I am so grateful for your service and high level of character, Mike. Your strive for excellence and commitment to your customer's satisfaction is limitless and highly commendable. Merry Christmas to you and your family and may the new year hold abundant blessings for you all.

PB
Paula B.
Jacksonville, FL
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Paula said she has used the business several times and their service is superb. She said their PR is great, they are very informative and they are rare, everything about them is good, star quality.
This review was collected via phone interview by Customer Research Inc.

PM
Patrick M.
Jacksonville, FL
Mercedes-Benz ML350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Patrick said they are honest and do good work. They are good people.
This review was collected via phone interview by Customer Research Inc.

ED
Elijah D.
Florida
Hyundai XG300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Elijah said they have good communication. Also they are real honest.
This review was collected via phone interview by Customer Research Inc.

TP
Tina P.
Florida
Chrysler PT Cruiser
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/07/2018 Category: Service
Tina said she is not at all happy with this business. It was terrible. Her vehicle sat there for over a week. They didn't call her within 24 hours like they said they would and when she finally called them 5 days later they told her they would not be able to fix the vehicle. It was a waste of money and bad communication on their part. They charged her $100 to tell her that they couldn't do anything and she doesn't think they even looked at her vehicle. She recently found a mechanic who told her that he can fix her vehicle. She doesn't think they're ethical.
This review was collected via phone interview by Customer Research Inc.

MK
Mia K.
Jacksonville, FL
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Mia said they completed what she asked them to do. They were very patient and nice.
This review was collected via phone interview by Customer Research Inc.

PC
Pat C.
Jacksonville, FL
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Pat said they do a great job and they are the best. They have really helped her and she really appreciates them.
This review was collected via phone interview by Customer Research Inc.

WM
William M.
Florida
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
William said the business's staff members are very knowledgeable.
This review was collected via phone interview by Customer Research Inc.

PH
Phillip H.
Orange Park, FL
Honda Element
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Phillip said he has been dealing with this business for years. He has never had to take his vehicle back for work to be redone. They were fun people to do business with.
This review was collected via phone interview by Customer Research Inc.

LB
Linda B.
Jacksonville, FL
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Linda said they are good, and she would like them to keep up the good work.
This review was collected via phone interview by Customer Research Inc.

CJ
Claudia J.
Jacksonville, FL
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018
Best in Jax!
I have been doing business with Pope Automotive for over 10 years and could not be more satisfied. The quality and detail of the work, from oil changes to major repairs, is superior. I have recommended them to others and put complete trust in their proven record of operating in honesty and integrity. The owners are people who appreciate their clients and treat them with respect and dignity.

BH
Brad H.
Callahan, FL
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Brad said this facility is a great business and the person is a great mechanic. He's very honest, reliable and trustworthy and very nice.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Jacksonville, FL
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018
Honesty
They give you and honest opinion of what you need and do not need

AW
Alex W.
Florida
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Alex said the staff was polite and there was no issues.
This review was collected via phone interview by Customer Research Inc.

MY
Michael Y.
Florida
Ford Focus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/19/2018 Category: Service
Michael said that the place had good service, there were some unexpected problems along the way, but it all worked out.
This review was collected via phone interview by Customer Research Inc.

DC
Dillion C.
Palm Bay, FL
GMC Sierra 2500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Dillion said they did a good job.
This review was collected via phone interview by Customer Research Inc.

SH
Steven H.
Plant City, FL
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018 Category: Service
Steven said that he would recommend this business for service definitely.
This review was collected via phone interview by Customer Research Inc.

AE
Anne E.
Jacksonville, FL
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Anne said they are wonderful as always and she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

SC
Sam C.
Jacksonville, FL
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Sam said that he loves to take his vehicle to this business for service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 332 in total