99% Would Recommend
Latest Review 4 days ago
Larry W. on 10/20/2017
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Larry said this business is the best. They are efficient and they do good work, in a timely fashion.
Vehicle: Ford Escape
Category: Service
Service Date: 10/17/2017
Review Created: 10/20/2017
This review was collected via phone interview by Customer Research Inc.
Chuck P. on 10/06/2017
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"5"
Pope is the best!!!
Vehicle: Ford F-150
Service Date: 10/03/2017
Review Created: 10/06/2017 04:53 AM
Aaron B. on 09/27/2017
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Aaron said the employees were nice. They took care of his vehicle pretty well.
Vehicle: Ford F-150
Category: Service
Service Date: 09/20/2017
Review Created: 09/27/2017
This review was collected via phone interview by Customer Research Inc.
Robert T. on 09/22/2017
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Robert said the business did a great job and all of the staff was very professional.
Vehicle: Toyota Sequoia
Category: Service
Service Date: 09/13/2017
Review Created: 09/22/2017
This review was collected via phone interview by Customer Research Inc.
Gaye M. on 09/22/2017
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Gaye said this business was the best. She wanted to thank them for doing a really good job.
Vehicle: Chevrolet Camaro
Category: Service
Service Date: 09/13/2017
Review Created: 09/22/2017
This review was collected via phone interview by Customer Research Inc.
Clif R. on 09/06/2017
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Clif said this business communicated well with him on all the issues and they made sure to answer all of his questions. None of their work was questionable and overall he had a good experience.
Vehicle: Chevrolet Corvette
Category: Service
Service Date: 08/28/2017
Review Created: 09/06/2017
This review was collected via phone interview by Customer Research Inc.
Tim J. on 08/29/2017
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Tim said he's still struggling with the power door, it's finicky when trying to open it up with a key and when trying to open it up from the inside, nothing happens. They do great work.
Vehicle: Lexus RX 330
Category: Service
Service Date: 08/28/2017
Review Created: 08/29/2017
This review was collected via phone interview by Customer Research Inc.
Austin H. on 08/28/2017
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"Honesty"
I love taking my truck to Pope Automotive. They take care of you vehicle and even after the maintenance is complete, they ensure the vehicle is running smoothly as if it was their own vehicle. I definitely recommend them.
Vehicle: Ford Police Interceptor
Service Date: 08/28/2017
Review Created: 08/28/2017 09:24 PM
Paul S. on 08/25/2017
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Paul said this business is great. He can call them and they listen to him. They will find and fix the problem and the prices are good. It is nice to find honesty in a business.
Vehicle: Ford F-150
Category: Service
Service Date: 08/14/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Irene H. on 08/23/2017
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Irene said this facility did a decent job. She appreciates it and the staff are very nice people. It was the first time doing this type of job. They installed the part and they learned something in the process. The person she dealt with was very polite.
Vehicle: Cadillac Escalade EXT
Category: Service
Service Date: 08/14/2017
Review Created: 08/23/2017
This review was collected via phone interview by Customer Research Inc.
Jules T. on 08/21/2017
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Jules said the service was very good for him.
Vehicle: Toyota Corolla
Category: Service
Service Date: 08/14/2017
Review Created: 08/21/2017
This review was collected via phone interview by Customer Research Inc.
Marisa S. on 08/21/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
Marisa said she ended up going to another facility and had the work done for $800 which was much cheaper. She would not visit this business again.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 08/14/2017
Review Created: 08/21/2017
This review was collected via phone interview by Customer Research Inc.
Kathy S. on 08/16/2017
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Kathy said this business does excellent work.
Vehicle: Nissan Altima
Category: Service
Service Date: 08/14/2017
Review Created: 08/16/2017
This review was collected via phone interview by Customer Research Inc.
John M. on 08/16/2017
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John said the service was great. They were very reasonable and trustworthy.
Vehicle: Saturn VUE
Category: Service
Service Date: 08/14/2017
Review Created: 08/16/2017
This review was collected via phone interview by Customer Research Inc.
Tracy E. on 08/15/2017
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Tracy said the work was done in a timely manner. All of the staff members were very nice as well and she really appreciates that.
Vehicle: Nissan Xterra
Category: Service
Service Date: 07/27/2017
Review Created: 08/15/2017
This review was collected via phone interview by Customer Research Inc.
Richard W. on 07/31/2017
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Richard said the staff provided fantastic service. He likes the communication and due diligence they do when it comes to the vehicle. They always go the extra mile. He loves that they call with recommendations and suggestions of things that may need to be handled down the line. It brings great comfort.
Vehicle: Mitsubishi Lancer
Category: Service
Service Date: 07/27/2017
Review Created: 07/31/2017
This review was collected via phone interview by Customer Research Inc.
Jane B. on 07/31/2017
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Jane said the service was good. They were reliable, timely and efficient.
Vehicle: Toyota Camry Solara
Category: Service
Service Date: 07/27/2017
Review Created: 07/31/2017
This review was collected via phone interview by Customer Research Inc.
John E. on 07/31/2017
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John said this business did a good job.
Vehicle: Mercury Grand Marquis
Category: Service
Service Date: 07/27/2017
Review Created: 07/31/2017
This review was collected via phone interview by Customer Research Inc.
Katie W. on 07/30/2017
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Katie said they have been wonderful about service and good at quoting prices. She is a loyal customer.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 07/28/2017
Review Created: 07/30/2017
This review was collected via phone interview by Customer Research Inc.
Jarrod A. on 07/29/2017
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Jarrod said the gentleman who helped him at this business took plenty of time to explain things to him. He went into great detail on what was wrong with his vehicle and he gave him alternatives. The staff was very helpful.
Vehicle: Chevrolet Cruze
Category: Service
Service Date: 07/27/2017
Review Created: 07/29/2017
This review was collected via phone interview by Customer Research Inc.
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