Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

306 Reviews

99% Would Recommend
Latest Review 7 days ago

Reviews


RK
Rilla K.
Jacksonville, FL
GMC Sonoma
Verified
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08/14/2018
An Excellent, Honest Repair Shop
Pope Automotive always do an excellent job of repairing our vehicles. I have referred several people to them over the years -- as a result, three of my neighbors starting going to Pope and have been very satisfied. AND, they don't sell you a bill of goods! Very honest and thorough work. Thanks guys!!

JR
Jodie R.
Florida
Nissan Maxima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Jodie said they did an excellent job.
This review was collected via phone interview by Customer Research Inc.

KS
Kathy S.
Atlantic Beach, FL
Chrysler 300
Verified
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07/26/2018 Category: Service
Kathy said they are excellent.
This review was collected via phone interview by Customer Research Inc.

CB
Coach B.
Jacksonville, FL
Kia Sedona
Verified
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07/26/2018 Category: Service
Coach said they always do a great job. They provided information and followed through. He is so impressed with how things are done. They are true professionals.
This review was collected via phone interview by Customer Research Inc.

LV
Laura V.
Florida
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Laura said they're really good about finding the exact problem. It's wonderful to be informed of what will be done and the cost. They are very trustworthy and do what they say.
This review was collected via phone interview by Customer Research Inc.

MR
Michaiah R.
Florida
Scion xD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Michaiah said the staff was nice.
This review was collected via phone interview by Customer Research Inc.

CH
Carol H.
Florida
Saturn Aura
Verified
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07/13/2018 Category: Service
Carol said the employees were very professional, very patient and even though they were very busy they took the time to help her out.
This review was collected via phone interview by Customer Research Inc.

AR
Andrew R.
Jacksonville, FL
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Andrew said the customer service and the general service was good. The experience was awesome and the technicians did an awesome job.
This review was collected via phone interview by Customer Research Inc.

JR
Jazmin R.
Jacksonville, FL
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Jazmin said she was given the information that she needed and the staff told her what was wrong and asked if she had a warranty on her battery.
This review was collected via phone interview by Customer Research Inc.

TF
Tim F.
Jacksonville, FL
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Tim said, this is an awesome business.
This review was collected via phone interview by Customer Research Inc.

NG
Nick G.
Florida
Kia Sorento
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Nick said the service was excellent. The staff kept him updated throughout the process.
This review was collected via phone interview by Customer Research Inc.

SS
Samantha S.
Jacksonville, FL
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018
Saved me $$$$$$$$$$
Great work from Pope Automotive. Got a really high estimate from The Ford dealership and the honest folks at Pope saved me big time. Friendly, reliable, family owned and operated.

MS
Miguel S.
Jacksonville, FL
GMC Envoy
Verified
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06/29/2018
Profesional Service!
If you would like friendly service, expert Diagnostics, and the job done right the first time, make an appointment to see me Mike and Teresa Pope!

DO
Debra O.
Jacksonville, FL
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Debra said the staff at the business were friendly, they're reasonably priced, and do good work.
This review was collected via phone interview by Customer Research Inc.

JF
Jim F.
Florida
HUMMER H1
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Jim said Mike knows what he is doing and is a really good mechanic.
This review was collected via phone interview by Customer Research Inc.

MM
Madelyn M.
Jacksonville, FL
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Madelyn said the business kept her aware of the status of her vehicle daily.
This review was collected via phone interview by Customer Research Inc.

JF
Jean F.
Neptune Beach, FL
Ford Bronco
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Jean said he has an older vehicle, and most other places had turned him away. When he came to the business, he told them what he was looking to get done, and the staff told him they could get it done that afternoon. The staff were very transparent, they gave him options and were clearly looking out for his pocket.
This review was collected via phone interview by Customer Research Inc.

RK
Rilla K.
Jacksonville, FL
GMC Sonoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Rilla said the business does a good job. They are fair, honest, and not overly high priced. He was very pleased with the service.
This review was collected via phone interview by Customer Research Inc.

MB
Madison B.
Florida
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Madison said he would recommend the business for service,
This review was collected via phone interview by Customer Research Inc.

LR
Linda R.
Yorkshire, NY
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Linda said the staff were very nice and the service was done quickly. This business is a good place to go.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 306 in total