Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

341 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


NH
Norman H.
Florida
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Norman said that he was very happy with the work.
This review was collected via phone interview by Customer Research Inc.

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Rachel N.
Jacksonville, FL
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2019 Category: Service
Rachel said they were extremely, helpful, honest and responsive.
This review was collected via phone interview by Customer Research Inc.

DO
Debra O.
Jacksonville, FL
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2019 Category: Service
Debra said she would definitely recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

TM
Takeshi M.
Jacksonville, FL
Toyota MR2 Spyder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Takeshi said he didn't have any issues and they got the job done.
This review was collected via phone interview by Customer Research Inc.

LB
Linda B.
Jacksonville, FL
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Linda said the business provided great service. She also said she would like to tell the staff to keep up the good work.
This review was collected via phone interview by Customer Research Inc.

GA
Geneva A.
Jacksonville, FL
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019
Archer Transmission
Pope Automotive treated us with the upmost respect and care. They did an excellent job on our truck and did it as quickly as possible. I can't say enough good about these guys!

DS
Damon S.
Florida
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Spoke with Tony. He said the customer service is really good at the business.
This review was collected via phone interview by Customer Research Inc.

SS
Sydney S.
Jacksonville, FL
Pontiac Grand Prix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Sydney said the business provided good customer service, and they keep their word.
This review was collected via phone interview by Customer Research Inc.

HB
Hoss B.
Florida
Jaguar XK
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Hoss said this business was the greatest ever. He loves them.
This review was collected via phone interview by Customer Research Inc.

SW
Sandra W.
Jacksonville, FL
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Sandra said they are a phenomenal business which promotes safety. The staff always takes care of her and let her know of potential problems, it's a great business to go to.
This review was collected via phone interview by Customer Research Inc.

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Luann B.
Jacksonville, FL
Acura 2.2CL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018
Honesty, integrity and caring.
I am so grateful for your service and high level of character, Mike. Your strive for excellence and commitment to your customer's satisfaction is limitless and highly commendable. Merry Christmas to you and your family and may the new year hold abundant blessings for you all.

PB
Paula B.
Jacksonville, FL
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Paula said she has used the business several times and their service is superb. She said their PR is great, they are very informative and they are rare, everything about them is good, star quality.
This review was collected via phone interview by Customer Research Inc.

PM
Patrick M.
Jacksonville, FL
Mercedes-Benz ML350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Patrick said they are honest and do good work. They are good people.
This review was collected via phone interview by Customer Research Inc.

ED
Elijah D.
Florida
Hyundai XG300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Elijah said they have good communication. Also they are real honest.
This review was collected via phone interview by Customer Research Inc.

TP
Tina P.
Florida
Chrysler PT Cruiser
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/07/2018 Category: Service
Tina said she is not at all happy with this business. It was terrible. Her vehicle sat there for over a week. They didn't call her within 24 hours like they said they would and when she finally called them 5 days later they told her they would not be able to fix the vehicle. It was a waste of money and bad communication on their part. They charged her $100 to tell her that they couldn't do anything and she doesn't think they even looked at her vehicle. She recently found a mechanic who told her that he can fix her vehicle. She doesn't think they're ethical.
This review was collected via phone interview by Customer Research Inc.

MK
Mia K.
Jacksonville, FL
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Mia said they completed what she asked them to do. They were very patient and nice.
This review was collected via phone interview by Customer Research Inc.

PC
Pat C.
Jacksonville, FL
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Pat said they do a great job and they are the best. They have really helped her and she really appreciates them.
This review was collected via phone interview by Customer Research Inc.

WM
William M.
Florida
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
William said the business's staff members are very knowledgeable.
This review was collected via phone interview by Customer Research Inc.

PH
Phillip H.
Orange Park, FL
Honda Element
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Phillip said he has been dealing with this business for years. He has never had to take his vehicle back for work to be redone. They were fun people to do business with.
This review was collected via phone interview by Customer Research Inc.

LB
Linda B.
Jacksonville, FL
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Linda said they are good, and she would like them to keep up the good work.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 341 in total