Potamkin Hyundai Miami


Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5rating 4.55

1697 Reviews

ReScore Reviews™ (38)

ReScore
Overall Rating 4.1315763/5Overall Rating 4.1315763/5Overall Rating 4.1315763/5Overall Rating 4.1315763/5rating 4.1315763
Original
Overall Rating 2.21622/5Overall Rating 2.21622/5rating 2.21622rating 2.21622rating 2.21622
91% Would Recommend
100% Business Response
Latest Review 1 day ago
Rafael G. on 04/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"RAFAEK GÓMEZ "
I recomed it!
Vehicle: 2018 Hyundai Santa Fe S
Category: Service
Service Date: 04/17/2018
Service Type: Repair
Review Created: 04/22/2018 05:52 PM
WILLIE P., Service Manager at Potamkin Hyundai Miami responded on 04/23/2018

Thank you for the 5 stars.

Willie Perez
Service Manager
305-728-5034
Verified Customer on 04/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Care"
I arrived for an oil change on a Sunday. I had to bring both of my girls ages 5 & 6. Karina was amazing. She was smiling, she listened and was very helpful. They finished in a decent time. I left. Unfortunately, they 4got to program the car with the new miles and no sticker with the new miles. I left Karina a voicemail and returned my call as soon as she listened to my message. I could not go during the week. I ended up coming on a Saturday and Karina was able to assist me. Thank you Karina!
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 04/15/2018
Service Type: Maintenance
Review Created: 04/22/2018 05:50 PM
WILLIE P., Service Manager at Potamkin Hyundai Miami responded on 04/23/2018

Thank you so much for the great review.

Willie Perez
Service Manager
305-728-5034
Juan F. on 04/22/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Comfortable facility"
This is the only dealer I take my car, all is good, but pricewise they are not competitve, for my next service I will look for options
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 04/17/2018
Service Type: Maintenance
Review Created: 04/22/2018 03:54 PM
WILLIE P., Service Manager at Potamkin Hyundai Miami responded on 04/23/2018

Thank you for taking the time to fill out our survey.

Willie Perez
Service Manager
305-728-5034
Valdene W. on 04/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"5 Stars"
Excellent customer service.
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 04/16/2018
Service Type: Maintenance
Review Created: 04/22/2018 06:20 AM
WILLIE P., Service Manager at Potamkin Hyundai Miami responded on 04/23/2018

Thank you. We appreciate and value your business.

Willie Perez
Service Manager
305-728-5034
Ricardo M. on 04/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service"
Excellent Customer services
Vehicle: 2014 Hyundai Elantra Co
Category: Service
Service Date: 04/17/2018
Service Type: Repair
Review Created: 04/20/2018 06:37 PM
WILLIE P., Service Manager at Potamkin Hyundai Miami responded on 04/21/2018

Thank you so much for the great review.

Willie Perez
Service Manager
305-728-5034
Jeaqueline G. on 04/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Sevice provided by Carlos "
Made sure that everything I needed was done. Which is why I always take my car to get service at the dealer .
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 04/14/2018
Service Type: Maintenance
Review Created: 04/20/2018 05:22 PM
WILLIE P., Service Manager at Potamkin Hyundai Miami responded on 04/21/2018

Thank you. Your feedback is very valuable to our dealership.

Willie Perez
Service Manager
305-728-5034
Hernan G. on 04/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"excelente"
Excelente servicio desde hace tiempo!!!!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 04/14/2018
Service Type: Repair
Review Created: 04/20/2018 04:04 PM
WILLIE P., Service Manager at Potamkin Hyundai Miami responded on 04/21/2018

Thank you. We are so glad your experience here was a positive one.

Willie Perez
Service Manager
305-728-5034
Jose M. on 04/20/2018
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"profesionalidad "
De manera general no han sido buenas experiencias en mis visitas,sobre todo limpieza del auto luego de servicios ,lo más crítico una batería dańada pregunté si se había lavado el área del motor adecuadamente ,la respuesta fue positiva pero no cierto.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 04/14/2018
Service Type: Maintenance
Review Created: 04/20/2018 02:52 AM
WILLIE P., Service Manager at Potamkin Hyundai Miami responded on 04/20/2018

Gracias por hacer cliente de Potamkin Hyundai. Disculpe que el tratamiento no fue de primera clase. esperamos que nos de otra oportunidad para mejorar el servicio de mecanica y de lavado. franklin hablo conmigo sobre la experiencia suya y te vamos a mandar una gift card por correo para tu proximo servicio.para retenerte como cliente y para darnos otra oportunidad para mejorar el servicio. gracias que tengas buen dia.

Willie Perez
Service Manager
305-728-5034
Nelson M. on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people is awesome "
Excellent service, great people, very professional
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 04/16/2018
Service Type: Maintenance
Review Created: 04/18/2018 10:32 AM
WILLIE P., Service Manager at Potamkin Hyundai Miami responded on 04/18/2018

Thank you. Your kind words are much appreciated.

Willie Perez
Service Manager
305-728-5034
Olga R. on 04/17/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Customer service"
Customer service is excellent.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 04/14/2018
Service Type: Maintenance
Review Created: 04/17/2018 02:19 PM
WILLIE P., Service Manager at Potamkin Hyundai Miami responded on 04/18/2018

Thank you for taking the time and filling out our survey.

Willie Perez
Service Manager
305-728-5034
Martha M. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Realtor"
Frankie
Was excellent explaining all the service needs since I left Rick Case 6 months ago and will not go back.
I strongly recommend Potamkin Hyundai
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 04/14/2018
Service Type: Repair
Review Created: 04/17/2018 01:52 PM
WILLIE P., Service Manager at Potamkin Hyundai Miami responded on 04/18/2018

Thank you for the 5 stars.

Willie Perez
Service Manager
305-728-5034
Martha C. on 04/17/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"nice work"
very pleasent visit
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 04/14/2018
Service Type: Maintenance
Review Created: 04/17/2018 11:39 AM
WILLIE P., Service Manager at Potamkin Hyundai Miami responded on 04/18/2018

We are so glad your experience here was a positive.

Willie Perez
Service Manager
305-728-5034
Arturo F. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Profesionalism, friendship."
Nice quality of people in one place, and faster service.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 04/13/2018
Service Type: Repair
Review Created: 04/17/2018 11:33 AM
WILLIE P., Service Manager at Potamkin Hyundai Miami responded on 04/18/2018

Your feedback is very valuable to our dealership.

Willie Perez
Service Manager
305-728-5034
Jonathan R. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best Hyundai Dealership "
Awesome service
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 04/14/2018
Service Type: Repair
Review Created: 04/17/2018 10:57 AM
WILLIE P., Service Manager at Potamkin Hyundai Miami responded on 04/18/2018

Thank you for the great review.

Willie Perez
Service Manager
305-728-5034
Gwendolyn P. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Gwen P."
Service Advisor: Santiago Serrano was very courteous and knowledgeable recommended only what was actually necessary. Vehicle was service in appropriate time and it was washed outside and vacuumed inside.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 04/12/2018
Service Type: Maintenance
Review Created: 04/17/2018 07:46 AM
WILLIE P., Service Manager at Potamkin Hyundai Miami responded on 04/17/2018

Thank you for giving us the opportunity to serve you. We appreciate your business. 

Willie Perez
Service Manager
305-728-5034
Verified Customer on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Great service and friendly staff
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 04/12/2018
Service Type: Repair
Review Created: 04/16/2018 06:42 PM
WILLIE P., Service Manager at Potamkin Hyundai Miami responded on 04/17/2018

Thank you for giving us the opportunity to serve you.

Willie Perez
Service Manager
305-728-5034
Grisell B. on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Super service like always, I'm always satisfied with the service department and sales department. Karina , Carlos and Denis where attentive with me and gave super satisfaction.im a faithful customer.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 04/12/2018
Service Type: Repair
Review Created: 04/16/2018 05:16 PM
WILLIE P., Service Manager at Potamkin Hyundai Miami responded on 04/17/2018

Thank you so much for the great review

Willie Perez
Service Manager
305-728-5034
Verified Customer on 04/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
The service is great like always, I have more than 5 years with you people, and my uncle and a friend get cars from your dealer
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 04/10/2018
Service Type: Maintenance
Review Created: 04/13/2018 06:20 AM
WILLIE P., Service Manager at Potamkin Hyundai Miami responded on 04/13/2018

Thank you. Your kind words are much appreciated.

Willie Perez
Service Manager
305-728-5034
Manuel A. on 04/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent"
Work beautiful.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 04/05/2018
Service Type: Repair
Review Created: 04/12/2018 04:38 PM
WILLIE P., Service Manager at Potamkin Hyundai Miami responded on 04/13/2018

Thank you for the 5 stars.

Willie Perez
Service Manager
305-728-5034
Mateti G. on 04/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and best"
I always went to the Doral Hyundai and they are one of the worst Hyundai Service center with the worst customer service. Then found Potamkin Hyundai, customer service is quick and efficient. Carlos helped me for oil change and general check up and provided the best customer service.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 04/10/2018
Service Type: Maintenance
Review Created: 04/12/2018 12:02 PM
WILLIE P., Service Manager at Potamkin Hyundai Miami responded on 04/12/2018

Thank you so much for the great review.

Willie Perez
Service Manager
305-728-5034
Displaying Review 1 - 20 of 1697 in total