Overview

Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5rating 4.55

1780 Reviews

ReScore Reviews™ (41)

ReScore
Overall Rating 4.195121/5Overall Rating 4.195121/5Overall Rating 4.195121/5Overall Rating 4.195121/5rating 4.195121
Original
Overall Rating 2.2439/5Overall Rating 2.2439/5rating 2.2439rating 2.2439rating 2.2439
91% Would Recommend
100% Business Response
Latest Review about 5 hours ago

Reviews


IM
Irene M.
Hialeah, FL
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Oil change service
Is always a pleasure to go into Hyundai in Miami Lakes and get treated like a queen.
WILLIE P., Service Manager from Potamkin Hyundai Miami responded on 06/19/2018

Thank you for the great review.

Willie Perez
Service Manager
305-728-5034

LA
Luis A.
Aventura, FL
2017 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Best cars, a great customer service
I will definitely recommend, potankin great evioremennt great place the get new car
WILLIE P., Service Manager from Potamkin Hyundai Miami responded on 06/18/2018

Thank you. Your feedback is very much appreciated.

Willie Perez
Service Manager
305-728-5034

Anonymous avatar
Verified Customer
Miami, FL
2012 Hyundai Veloster
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Review
They helped me get a 2018 Accent with 0 zeros miles at a price I could afford.
WILLIE P., Service Manager from Potamkin Hyundai Miami responded on 06/18/2018

Thank you for the great review.

Willie Perez
Service Manager
305-728-5034

JG
Juan G.
Hialeah, FL
2017 Hyundai Tucson
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/14/2018 Category: Service
Great people and place!
Great people and place! But the waiting time for the service to be done it is too long for a simple, no complicated service in a not busy day!
WILLIE P., Service Manager from Potamkin Hyundai Miami responded on 06/14/2018

Thank you for taking the time and filling out our survey. 

Willie Perez
Service Manager
305-728-5034

Anonymous avatar
Verified Customer
Hialeah, FL
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Quick personal service.
My service advisor was very pleasant and helpful.
WILLIE P., Service Manager from Potamkin Hyundai Miami responded on 06/14/2018

Thank you. We value and appreciate your business.

Willie Perez
Service Manager
305-728-5034

LR
Lesmy R.
Hialeah, FL
2014 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
great service
GREAT SERVICE AND HELPFUL STAFF
WILLIE P., Service Manager from Potamkin Hyundai Miami responded on 06/13/2018

Thank you. Your feedback is very valuable to our dealership.

Willie Perez
Service Manager
305-728-5034

EC
Edith C.
Hialeah, FL
2014 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Professional
Great services fast
WILLIE P., Service Manager from Potamkin Hyundai Miami responded on 06/13/2018

Thank you. We always appreciate positive feedback from our customers.

Willie Perez
Service Manager
305-728-5034

KS
Kadir S.
Biscayne Park, FL
2018 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Good but crowded
The place it’s amazing, Franklin is the best but too many cars and you have to wait very much
But I still recommend it!!!
WILLIE P., Service Manager from Potamkin Hyundai Miami responded on 06/12/2018

Thank you for the great review. Your kind words are very much appreciated.

Willie Perez
Service Manager
305-728-5034

KI
Kasandra I.
Hialeah, FL
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Service
Thank you so much to my advisor for all her help
WILLIE P., Service Manager from Potamkin Hyundai Miami responded on 06/11/2018

Thank you. Your kind words are much appreciated.

Willie Perez
Service Manager
305-728-5034

MB
Mario B.
Hialeah, FL
2015 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Oil Change
Great fast and friendly service
WILLIE P., Service Manager from Potamkin Hyundai Miami responded on 06/09/2018

Thank you. We always appreciate positive feedback from our customers.

Willie Perez
Service Manager
305-728-5034

WR
Wanda R.
Hialeah, FL
2017 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Great Service
Service is great especially the advisors Franklin & Willie. They have great attention to detail and excellent customer service skills. They go above & beyond the customers expectations.
WILLIE P., Service Manager from Potamkin Hyundai Miami responded on 06/08/2018

Thank you. We are so glad your experience here was a positive one.

Willie Perez
Service Manager
305-728-5034

Anonymous avatar
Verified Customer
Miami, FL
2017 Hyundai Tucson
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/07/2018 Category: Service
Service department.
Had a good experience overall. Will come back.
WILLIE P., Service Manager from Potamkin Hyundai Miami responded on 06/08/2018

Thank you. We appreciate and value your business.

Willie Perez
Service Manager
305-728-5034

AD
Albert D.
Miami, FL
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Excellent service
Thanks
WILLIE P., Service Manager from Potamkin Hyundai Miami responded on 06/06/2018

Thank you for the great review.

Willie Perez
Service Manager
305-728-5034

LC
Leidin C.
Miami, FL
2017 Hyundai Elantra
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/05/2018 Category: Service
No
Por el servicio por el q entro pued bien, pero por los detalles q definen excelencia muy mal
WILLIE P., Service Manager from Potamkin Hyundai Miami responded on 06/06/2018

Thank you for taking the time to fill out our survey. Your feedback is very important and valuable to us. We are working closely with our staff to better service our customers and give every one the best experience possible. if you have any questions or other concerns feel free to contact me. 

Willie Perez
Service Manager
305-728-5034

DR
Dilia R.
Hialeah, FL
2016 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2018 Category: Service
Service
Great Service Experience one more time with Franklin Arrufat. He provided great customer service and he recommended extra services to keep my Hyundai Sonata running smooth until the next service in 6 months.
I will recommend Potamkin Hyundai to everyone that wants great car services with an experienced Service Advisor like Franklin.

Thank you so much Potamkin Hyundai Service Dept for the great service provided and for having a knowledgable Service Advisor like him.
WILLIE P., Service Manager from Potamkin Hyundai Miami responded on 06/04/2018

Thank you. Your kind words are much appreciated.

Willie Perez
Service Manager
305-728-5034

MG
Maria G.
Hialeah, FL
2017 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Excellent
great customer service and great cars
WILLIE P., Service Manager from Potamkin Hyundai Miami responded on 06/04/2018

Thank you for the 5 stars.

Willie Perez
Service Manager
305-728-5034

RF
Reynaldo F.
Opa Locka, FL
2016 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Service
My first time taking my Sonata to this dealership and I was very impressed of their customer service.
WILLIE P., Service Manager from Potamkin Hyundai Miami responded on 06/01/2018

Thank you. We value your business. 

Willie Perez
Service Manager
305-728-5034

KD
Kennard D.
Hialeah, FL
2015 Hyundai Genesis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018 Category: Service
Everyone will not only spend as much time as necessary in explaining everything and answering all question, but the courtesy always extended is very much appreciated
See above
WILLIE P., Service Manager from Potamkin Hyundai Miami responded on 06/01/2018

Thank you for the great review. Your feedback is very valuable to us.

Willie Perez
Service Manager
305-728-5034

IR
Ines R.
Hialeah, FL
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018 Category: Service
Oil change
WellDone and promised time job and specific
WILLIE P., Service Manager from Potamkin Hyundai Miami responded on 05/31/2018

Thank you. We appreciate and value your business.

Willie Perez
Service Manager
305-728-5034

RP
Raimelys P.
Hialeah, FL
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
hyundai
excellent
WILLIE P., Service Manager from Potamkin Hyundai Miami responded on 05/30/2018

Thank you for taking the time to fill out our survey.

Willie Perez
Service Manager
305-728-5034