Overview

Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5rating 4.56

1901 Reviews

ReScore Reviews™ (44)

ReScore
Overall Rating 4.2272727/5Overall Rating 4.2272727/5Overall Rating 4.2272727/5Overall Rating 4.2272727/5rating 4.2272727
Original
Overall Rating 2.27907/5Overall Rating 2.27907/5rating 2.27907rating 2.27907rating 2.27907
91% Would Recommend
100% Business Response
Latest Review 36 minutes ago

Reviews


JC
Jose C.
Miami, FL
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Servicios
Excelente

WR
Winston R.
Opa Locka, FL
2015 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2018 Category: Service
Yellow light came on
My vehicle was fixed and is now working good. They notified me that the vehicle repairs is done and to pick it up.
WILLIE P., Service Manager from Potamkin Hyundai Miami responded on 08/13/2018

Thank You When our customers leave here happy, that makes us happy. 

Willie Perez
Service Manager
305-728-5034

G
G.
Miami, FL
2017 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Your eork while you wait
It has the wifi, cofee etc so you can wait doing your office work, it is very nice
WILLIE P., Service Manager from Potamkin Hyundai Miami responded on 08/13/2018

Thank you We appreciate your positive feedback

Willie Perez
Service Manager
305-728-5034

CD
Carmen D.
Hialeah, FL
2017 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Excellent
It was excellent, fast and well done. I will definitely go back to this dealer and I am already recommending to all my family and friends. While Braman Hyundai didn’t want to give sevice because it was 2:30 pm ( but they close at 8pm) your dealer give me the service that I needed. So yes I will definitely bring my business to your place. Thank you
WILLIE P., Service Manager from Potamkin Hyundai Miami responded on 08/13/2018

Thank you. We value and appreciate your business.

Willie Perez
Service Manager
305-728-5034

SR
Sergio R.
Hialeah, FL
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Oil change
Servicio Rapido y buen trato.
WILLIE P., Service Manager from Potamkin Hyundai Miami responded on 08/13/2018

Gracias. Valoramos y apreciamos su negocio

Willie Perez
Service Manager
305-728-5034

Verified Customer
Hialeah, FL
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Hiunday Service
Good and fast!! Very professional
WILLIE P., Service Manager from Potamkin Hyundai Miami responded on 08/10/2018

Thank you. We appreciate and value your business.

Willie Perez
Service Manager
305-728-5034

GR
Graciela R.
Hialeah, FL
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
santiago is a very good service men
exelent
WILLIE P., Service Manager from Potamkin Hyundai Miami responded on 08/09/2018

Thank you for the 5 stars

Willie Perez
Service Manager
305-728-5034

JF
Juan F.
Hollywood, FL
2014 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Great Service
Cortesy, diligent service representative are key in this dealer. Frankin is amazing at what he does.
WILLIE P., Service Manager from Potamkin Hyundai Miami responded on 08/09/2018

Thank You Your feedback is very valuable to our dealership. 

Willie Perez
Service Manager
305-728-5034

HG
Hernan G.
Hialeah, FL
2005 Hyundai Tiburon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
H Hutierrez
The prompt service, knowledgeable service representative and great recommendations
WILLIE P., Service Manager from Potamkin Hyundai Miami responded on 08/09/2018

Thank You When our customers leave here happy, that makes us happy . 

Willie Perez
Service Manager
305-728-5034

RK
Renata K.
Miami, FL
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Excellent customer service
I did not have an appointment, however, I was offered an excellent customer service. I will definitively bring my car to this dealer again and will recommend you guys!
WILLIE P., Service Manager from Potamkin Hyundai Miami responded on 08/09/2018

Thank you for the 5 stars

Willie Perez
Service Manager
305-728-5034

Verified Customer
Hialeah, FL
2010 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Service to my Hyundai vehicle
Service was excellent as always. However I do have to say that the checkout personnel should be a bit more professional. Too much giggling and personal conversations that slowed the payment process more than it should have.
WILLIE P., Service Manager from Potamkin Hyundai Miami responded on 08/09/2018

Thank you for taking the time to fill out our survey. 

Willie Perez
Service Manager
305-728-5034

PH
Potamkin H.
Hialeah, FL
2016 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Staff
Made me feel like I was appreciated
WILLIE P., Service Manager from Potamkin Hyundai Miami responded on 08/08/2018

Thank you for taking the time to fill out our survey

Willie Perez
Service Manager
305-728-5034

VC
Vivian C.
Hialeah, FL
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Great Services
Very professional all the staff , very happy with the services. Thank you
WILLIE P., Service Manager from Potamkin Hyundai Miami responded on 08/08/2018

Thank you. We are so glad your experience here was a positive one.

Willie Perez
Service Manager
305-728-5034

MB
Mario B.
Hialeah, FL
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
2015 Hyundai Sonata Oil Change
Fast great service. Great to have your vehicle washed as part of the oil change service.
WILLIE P., Service Manager from Potamkin Hyundai Miami responded on 08/08/2018

Thank you Your kind words are much appreciated. 

Willie Perez
Service Manager
305-728-5034

PH
Potamkin H.
Hialeah, FL
2016 Hyundai Azera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Great Staff
Great customer service skills
WILLIE P., Service Manager from Potamkin Hyundai Miami responded on 08/08/2018

Thank you for the 5 stars

Willie Perez
Service Manager
305-728-5034

VS
Vivian S.
Hialeah, FL
2016 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Excelente
Vivían Sánchez fernandez
WILLIE P., Service Manager from Potamkin Hyundai Miami responded on 08/07/2018

Thank you for the 5 stars

Willie Perez
Service Manager
305-728-5034

LW
Lawanda W.
Opa Locka, FL
2012 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/07/2018 Category: Service
In and Out
Service was done in a timely manner and representative in service department was extremely helpful and couteous.
WILLIE P., Service Manager from Potamkin Hyundai Miami responded on 08/08/2018

Thank you. We appreciate and value your business.

Willie Perez
Service Manager
305-728-5034

JV
Jessica V.
Miami, FL
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2018 Category: Service
Service advisor Franklin
Franklin has great attention to detail and prompt with timing! Excellent service. Thank you
WILLIE P., Service Manager from Potamkin Hyundai Miami responded on 08/06/2018

Thank you for taking the time to fill out our survey.

Willie Perez
Service Manager
305-728-5034

ER
Elsa R.
Hialeah, FL
2016 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2018 Category: Service
Excellent car service
I feel at home and my service professional Franklin is the best. He explains it all in great details. I also get a ride from Daniel home and he picks me up when the car is done. Great team!
WILLIE P., Service Manager from Potamkin Hyundai Miami responded on 08/06/2018

Thank you. We appreciate and value your business.

Willie Perez
Service Manager
305-728-5034

BL
Beathanie L.
Hollywood, FL
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2018 Category: Service
The customer service
Carlos from service department was very friendly nice good customer service, pretty much everybody I spoke to have good customer! Best place to get my car service
WILLIE P., Service Manager from Potamkin Hyundai Miami responded on 08/06/2018

Thank you for the 5 stars.

Willie Perez
Service Manager
305-728-5034