Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5rating 4.6

2458 Reviews

ReScore Reviews™ (55)

ReScore
Overall Rating 4.3636404/5Overall Rating 4.3636404/5Overall Rating 4.3636404/5Overall Rating 4.3636404/5rating 4.3636404
Original
Overall Rating 2.32727/5Overall Rating 2.32727/5rating 2.32727rating 2.32727rating 2.32727
92% Would Recommend
100% Business Response
Latest Review about 1 hour ago

Reviews


JA
Johnny A.
Miami Gardens, FL
2010 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
Service to my Hyundai vehicle
Great service as always.

NO
Nidia O.
Hialeah, FL
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
very good
The speed and attention

JR
Jennifer R.
Miami, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Amazing
The service was amazing! Thank you so much will definitely be bringing my car here from now on! The wait time was faster then all other Hyundai’s! Thanks again!
Willie P., Service Manager from Potamkin Hyundai Miami responded on 06/18/2019

Thank you for taking the time to complete our online survey regarding your recent service here at Potemkin Hyundai, We value and appreciate your business.

Willie Perez
Service Manager
305-728-5034

JU
Jose U.
Miami Beach, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
excellent service
The guy who took care of my vehicle did everything right, and at fast speed. Kudos for him!
Willie P., Service Manager from Potamkin Hyundai Miami responded on 06/18/2019

Thank you for taking the time to complete our online survey regarding your recent service here at Potemkin Hyundai, We value and appreciate your business.

Willie Perez
Service Manager
305-728-5034

WR
Wanda R.
Miami Gardens, FL
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Excellent customer service
Kudos to Franklin your most efficient and professional service advisor. He makes servicing my vehicle a very smooth process.
Willie P., Service Manager from Potamkin Hyundai Miami responded on 06/18/2019

Thank You for the positive feedback When our customers leave here happy, that makes us happy. 

Willie Perez
Service Manager
305-728-5034

OF
Odelsis F.
Hialeah, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2019 Category: Service
Quick resolution of the problem
Special thanks to Santiago in Service Dpt. He made an appointment for me for the following day after my call and the problem with the car was resolved in less than 90 min. Excellent customer service.
Willie P., Service Manager from Potamkin Hyundai Miami responded on 06/17/2019

Thank you for taking the time to complete our online survey regarding your recent service here at Potemkin Hyundai, We value and appreciate your business.

Willie Perez
Service Manager
305-728-5034

NL
Nancy De L.
Miami, FL
2018 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Excellent
Very kind and efficient
Willie P., Service Manager from Potamkin Hyundai Miami responded on 06/17/2019

Thank You for the positive feedback When our customers leave here happy, that makes us happy. 

Willie Perez
Service Manager
305-728-5034

JF
Juan F.
Miramar, FL
2018 Hyundai Accent
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/14/2019 Category: Service
Pricing is elevated
Other than their pricing the dealer is great. Employees are amazing
Willie P., Service Manager from Potamkin Hyundai Miami responded on 06/17/2019

Thank you. We value and appreciate your business Please accept our deepest apologies for any inconvenience you had during your visit.

Willie Perez
Service Manager
305-728-5034

MC
Maria C.
Hialeah, FL
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Very helpful!
Excellent service! Carlos was very kind and knowledgeable. Will recommend and return for future service.
Willie P., Service Manager from Potamkin Hyundai Miami responded on 06/14/2019

Thank you for taking the time to complete our online survey regarding your recent service here at Potemkin Hyundai, We value and appreciate your business.

Willie Perez
Service Manager
305-728-5034

AD
Agustin D.
Hialeah, FL
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Muy bien lugar,mucha amabilidad y atencion,gracias
Muy bien servicio gracias
Willie P., Service Manager from Potamkin Hyundai Miami responded on 06/14/2019

Thank you. We value and appreciate your business.

Willie Perez
Service Manager
305-728-5034

YM
Yanisel M.
Miami Gardens, FL
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Perfect
I like this dealer, everyone is professional. I recommend it.
Willie P., Service Manager from Potamkin Hyundai Miami responded on 06/14/2019

Thank you for taking the time to complete our online survey regarding your recent service here at Potemkin Hyundai, We value and appreciate your business.

Willie Perez
Service Manager
305-728-5034

ES
Ellis S.
Miami, FL
2013 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Excellent treatment
Was able to get a same-day appointment for brakes and sensor. I was very pleased. Coffee still sucks.
Willie P., Service Manager from Potamkin Hyundai Miami responded on 06/11/2019

Thank you. We value and appreciate your business.

Willie Perez
Service Manager
305-728-5034

CL
Christian L.
Hialeah, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/10/2019 Category: Service
Thanks
Thank you for giving a quick solution to the problem.

Regards.

Christian Lopez

Overall Rating 1/5rating 1rating 1rating 1rating 1
06/10/2019 Category: Service
BAD ATTENTION
BAD ATTENTION
Willie P., Service Manager from Potamkin Hyundai Miami responded on 06/11/2019

Please accept my sincere apologies for any inconvenience you had during your visit in our service department   I do Understand you had some concerns and I am working hand in hand with my team daily trying to prevent this from happening again. Please feel free to contact me directly on this matter.

Willie Perez
Service Manager
305-728-5034

IR
Iris R.
Miami, FL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2019 Category: Service
The personal is very friendly.
Iris Rodriguez
Willie P., Service Manager from Potamkin Hyundai Miami responded on 06/10/2019

Thank you for taking the time to complete our online survey regarding your recent service here at Potemkin Hyundai, We value and appreciate your business.

Willie Perez
Service Manager
305-728-5034

RM
Robert M.
Miramar, FL
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2019 Category: Service
Quick service
Fair prices and good service
Willie P., Service Manager from Potamkin Hyundai Miami responded on 06/10/2019

Thank you for taking the time to complete our online survey regarding your recent service here at Potemkin Hyundai, We value and appreciate your business.

Willie Perez
Service Manager
305-728-5034

AM
Alma M.
Hialeah, FL
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2019 Category: Service
GREAT
Denys always give a Five Stars services. He exceed and take care of my Kona in a special way. Thank you, I am really so excited with his services.
Willie P., Service Manager from Potamkin Hyundai Miami responded on 06/10/2019

Thank you for taking the time to complete our online survey regarding your recent service here at Potemkin Hyundai, We value and appreciate your business.

Willie Perez
Service Manager
305-728-5034

Verified Customer
Miami Gardens, FL
2012 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/08/2019 Category: Service
Service Rep Carlos Medina was extremely helpful in determining what service items needed to be done first.
Carlos Medina, a service advisor, is very efficient and always tries to accommodate the customer needs.
Willie P., Service Manager from Potamkin Hyundai Miami responded on 06/10/2019

On behalf of our entire team, I would like to Thank you for your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

Willie Perez
Service Manager
305-728-5034

BG
Benito G.
Hialeah, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019 Category: Service
Very good service
Ok
Willie P., Service Manager from Potamkin Hyundai Miami responded on 06/10/2019

Thank you. We value and appreciate your business.

Willie Perez
Service Manager
305-728-5034

OG
Oscar G.
Miami, FL
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019 Category: Service
Great team work
Best team always and Denny is the best, thanks
Willie P., Service Manager from Potamkin Hyundai Miami responded on 06/10/2019

Thank you When our customers leave here happy, that makes us happy. 

Willie Perez
Service Manager
305-728-5034

JR
Jorge R.
Opa Locka, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
Good
Lately I have been getting good service
Willie P., Service Manager from Potamkin Hyundai Miami responded on 06/06/2019

Thank you. We value and appreciate your business.

Willie Perez
Service Manager
305-728-5034