Potamkin Hyundai Miami


Overall Rating 4.54/5Overall Rating 4.54/5Overall Rating 4.54/5Overall Rating 4.54/5rating 4.54

1581 Reviews

ReScore Reviews™ (34)

ReScore
Overall Rating 4.0294118/5Overall Rating 4.0294118/5Overall Rating 4.0294118/5Overall Rating 4.0294118/5rating 4.0294118
Original
Overall Rating 2.29412/5Overall Rating 2.29412/5rating 2.29412rating 2.29412rating 2.29412
90% Would Recommend
100% Business Response
Latest Review 3 days ago
Verified Customer on 02/22/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service review "
Personnel is professional and excellent. Would like to have it done in a little less time
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 02/20/2018
Service Type: Maintenance
Review Created: 02/22/2018 06:25 PM
WILLIE P., Service Manager at Potamkin Hyundai Miami responded on 02/23/2018

We always appreciate positive feedback from our customers.

Willie Perez
Service Manager
305-728-5045
Verified Customer on 02/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"yrod"
excelent
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/18/2018
Service Type: Repair
Review Created: 02/22/2018 10:30 AM
WILLIE P., Service Manager at Potamkin Hyundai Miami responded on 02/23/2018

Thank you for the 5 stars.

Willie Perez
Service Manager
305-728-5045
Maryuris R. on 02/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Mayita"
I have received good attention and communication with them, they provide good customer service
Vehicle: 2017 Hyundai Accent
Category: Service
Service Date: 02/12/2018
Service Type: Maintenance
Review Created: 02/22/2018 10:13 AM
WILLIE P., Service Manager at Potamkin Hyundai Miami responded on 02/23/2018

Thank you. We appreciate you taking the time to fill out our survey.

Willie Perez
Service Manager
305-728-5045
Luis R. on 02/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good"
Es mi lugar de ventas de carros favorito
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 02/20/2018
Service Type: Maintenance
Review Created: 02/22/2018 09:57 AM
WILLIE P., Service Manager at Potamkin Hyundai Miami responded on 02/23/2018

Thank you. We appreciate and value your business. 

Willie Perez
Service Manager
305-728-5045
Suzanne W. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service was excellent"
Santiago gave me excellent service. He was kind, explained everything, called me back like he said he would, and made it a great experience. I will request him from now on for sure!
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 02/19/2018
Service Type: Maintenance
Review Created: 02/21/2018 10:33 AM
WILLIE P., Service Manager at Potamkin Hyundai Miami responded on 02/21/2018

We are so glad your experience here was a positive one.

Willie Perez
Service Manager
305-728-5045
Angela H. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"excelent"
EXCELENT
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 02/17/2018
Service Type: Repair
Review Created: 02/20/2018 04:08 PM
WILLIE P., Service Manager at Potamkin Hyundai Miami responded on 02/21/2018

We always appreciate positive feedback from our customers.

Willie Perez
Service Manager
305-728-5045
Carlos F. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excelente servicio "
Excelente servicio
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 02/12/2018
Service Type: Repair
Review Created: 02/20/2018 05:28 AM
WILLIE P., Service Manager at Potamkin Hyundai Miami responded on 02/21/2018

Thank you so much for the great review.

Willie Perez
Service Manager
305-728-5045
Maria A. on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service at Potamkin Hyundai"
I have been a customer of Potamkin Hyundai for several years. This is my second Sonata from that Dealer. I am very satisfied about their service and professionalism.
Las service visit a few days ago impressed me very much since I inadvertently left $67.00 under one mat and after the car was serviced and cleaned for me, I found the money in the same place I have left it.
Great service and honest people.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 02/13/2018
Service Type: Repair
Review Created: 02/19/2018 05:21 AM
WILLIE P., Service Manager at Potamkin Hyundai Miami responded on 02/19/2018

Thank you for taking the time to fill out our survey.

Willie Perez
Service Manager
305-728-5045
Verified Customer on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Break service"
Great customer service. Thank you Frank. Reasonable turn around time.
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 02/14/2018
Service Type: Maintenance
Review Created: 02/19/2018 04:53 AM
WILLIE P., Service Manager at Potamkin Hyundai Miami responded on 02/19/2018

Thank you for the 5 stars.

Willie Perez
Service Manager
305-728-5045
Olga P. on 02/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Potamkin Hyundai Miami Best car dealer in Miami "
I have received a great service , all the staff are excellent and helpful, the courtesy. This is my dealear. Thank You, and God bless you.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/29/2018
Service Type: Repair
Review Created: 02/18/2018 03:12 AM
WILLIE P., Service Manager at Potamkin Hyundai Miami responded on 02/19/2018

Thank you for taking the time to fill out our survey.

Willie Perez
Service Manager
305-728-5045
Martha W. on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service and nice employees "
Excellent service and the car is feeling better. Everyone was very nice and helpful
Vehicle: 2013 Hyundai Elantra Co
Category: Service
Service Date: 02/14/2018
Service Type: Repair
Review Created: 02/16/2018 10:57 AM
WILLIE P., Service Manager at Potamkin Hyundai Miami responded on 02/16/2018

Thank you so much for the great review.

Willie Perez
Service Manager
305-728-5045
Rafael G. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"EXCELLENT CUSTOMER SERVICE"
My Sonata Sport was due for its first maintenance service and the advisor as well as the lady who set my appointment were both great. There is no doubt in my mind that I will be a Hyundai customer for a long long time. Thanks a lot
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 02/13/2018
Service Type: Repair
Review Created: 02/15/2018 06:57 PM
WILLIE P., Service Manager at Potamkin Hyundai Miami responded on 02/16/2018

Thank you. We appreciate and value your business. 

Willie Perez
Service Manager
305-728-5045
Luis C. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast service"
Fast service and great customer service.
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 02/13/2018
Service Type: Maintenance
Review Created: 02/15/2018 02:31 PM
WILLIE P., Service Manager at Potamkin Hyundai Miami responded on 02/16/2018

Thank you. We appreciate and value your business.

Willie Perez
Service Manager
305-728-5045
Yainet C. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Su amabilidad en el lugar "
Si
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 02/12/2018
Service Type: Maintenance
Review Created: 02/15/2018 12:49 PM
WILLIE P., Service Manager at Potamkin Hyundai Miami responded on 02/15/2018

Thank you. We appreciate and value your business.

Willie Perez
Service Manager
305-728-5045
Lisette C. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Muy buena atención muy agradecido "
Espero siempre tengan el mismo trato muchas gracias
Vehicle: 2010 Hyundai Genesis Co
Category: Service
Service Date: 02/13/2018
Service Type: Repair
Review Created: 02/15/2018 10:44 AM
WILLIE P., Service Manager at Potamkin Hyundai Miami responded on 02/15/2018

Thank you. We appreciate and value your business.

Willie Perez
Service Manager
305-728-5045
Abel R. on 02/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Conveniently located "
Awesome costumer service, very helpful.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 02/12/2018
Service Type: Maintenance
Review Created: 02/14/2018 10:48 AM
WILLIE P., Service Manager at Potamkin Hyundai Miami responded on 02/14/2018

Thank you. We appreciate and value your business.

Willie Perez
Service Manager
305-728-5045
Michael L. ReScore Review on 02/15/2018
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They Are Concerned "
I can only say that at Potamkin Hyundai they want to be sure their customers are not only getting the best service necassary but have an overall good experience - from service time to the cost of the service.
They seem to be working hard to ensure customer satisfaction and you have to appreciate the effort.

I want to thank the Frank, the Service Advisor who helped me, and Willie, the Service Manager, For Going the extra mile to ensure my satisfaction.
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 02/09/2018
Service Type: Maintenance
Review Created: 02/13/2018 11:18 AM

Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Experience was no bueno"
My check engine light came on so, of course, I take it in to have it checked. I was told they would call me in a couple hours So once that passed I called. He tells me there is an emissions leak so I ask, in a very concerned voice, what’s the problem?
I am then told it’s the Gas Cap - it’s not sealing properly. I say, OH! That’s a relief. I then ask how much?
I’m then told $119.00 - WHAT!!? $119.00 for a gas cap? Are you kidding?
The service gentleman, Frank, was helpful and got the cost down to $92.00 BUT $92.00 for a gas cap.
There has to be a better way.
This experience and cost was very disappointing and discouraging and seemed a little bit like price gauging.
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 02/09/2018
Service Type: Maintenance
Review Created: 02/13/2018 11:18 AM
WILLIE P., Service Manager at Potamkin Hyundai Miami responded on 02/14/2018

Thank you. We value your feedback and are working towards improving are prices on serveral repair items. 

Willie Perez
Service Manager
305-728-5045
Judith L. on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"2012 Hyundai Sonata"
Miguel provided great service and the mechanics that worked on my card are always thorough and I appreciate it!
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 02/07/2018
Service Type: Repair
Review Created: 02/13/2018 06:27 AM
WILLIE P., Service Manager at Potamkin Hyundai Miami responded on 02/13/2018

Thank you. We appreciate and value your business.

Willie Perez
Service Manager
305-728-5045
Verified Customer on 02/12/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"az"
Az
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 02/07/2018
Service Type: Repair
Review Created: 02/12/2018 07:02 PM
WILLIE P., Service Manager at Potamkin Hyundai Miami responded on 02/13/2018

Thank you. We appreciate and value your business.

Willie Perez
Service Manager
305-728-5045
Verified Customer on 02/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Staff"
Great and Friendly staff
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/07/2018
Service Type: Maintenance
Review Created: 02/12/2018 11:40 AM
WILLIE P., Service Manager at Potamkin Hyundai Miami responded on 02/13/2018

Thank you. We appreciate and value your business.

Willie Perez
Service Manager
305-728-5045
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