Overview

Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59

2181 Reviews

ReScore Reviews™ (49)

ReScore
Overall Rating 4.3061196/5Overall Rating 4.3061196/5Overall Rating 4.3061196/5Overall Rating 4.3061196/5rating 4.3061196
Original
Overall Rating 2.36735/5Overall Rating 2.36735/5rating 2.36735rating 2.36735rating 2.36735
91% Would Recommend
100% Business Response
Latest Review about 6 hours ago

Reviews


DG
David G.
North Miami Beach, FL
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
Attention you get
The work is done on time and the people are friendly

RC
Raul C.
Hialeah, FL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Great!!!
Excellent place to buy your car

SR
Santiago R.
Miami, FL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Clean
Excellent and prompt service

Verified Customer
Miami, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
good
good

AS
Armando De S.
Miami Gardens, FL
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Good service close to home
so far so good
Willie P., Service Manager from Potamkin Hyundai Miami responded on 01/18/2019

We are so glad your experience here was a positive one. 

Willie Perez
Service Manager
305-728-5034

MR
Maureen R.
Hialeah, FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Service and courtesy
I am made comfortable and worry free
Willie P., Service Manager from Potamkin Hyundai Miami responded on 01/18/2019

When our customers leave here happy, that makes us happy. 

Willie Perez
Service Manager
305-728-5034

Verified Customer
Hialeah, FL
2013 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Good service
Good service
Willie P., Service Manager from Potamkin Hyundai Miami responded on 01/16/2019

Your kind words are much appreciated. 

Willie Perez
Service Manager
305-728-5034

Verified Customer
FL
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Everyone was friendly, and helpful
The customer service was efficiently, which made things go smoothly which was great because it was Saturday and early. So great
Willie P., Service Manager from Potamkin Hyundai Miami responded on 01/16/2019

Thank You so much We always appreciate positive feedback from our customers. 

Willie Perez
Service Manager
305-728-5034

Verified Customer
West Park, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
advisors (Karina) and technicians are very efficient
fast service and good customer service
Willie P., Service Manager from Potamkin Hyundai Miami responded on 01/16/2019

When our customers leave here happy, that makes us happy . 

Willie Perez
Service Manager
305-728-5034

Verified Customer
Hialeah, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Good
It’s Good service
Willie P., Service Manager from Potamkin Hyundai Miami responded on 01/15/2019

Thank you. We appreciate and value your service.

Willie Perez
Service Manager
305-728-5034

MT
Maria T.
Hialeah, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019 Category: Service
car repair
The job was done well.
Willie P., Service Manager from Potamkin Hyundai Miami responded on 01/15/2019

Thank you for the great review. 

Willie Perez
Service Manager
305-728-5034

MS
Maria S.
Hialeah, FL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019 Category: Service
They completed the work fast and well in a timely manner.
The service was good an efficient
Willie P., Service Manager from Potamkin Hyundai Miami responded on 01/15/2019

Thank you for the 5 star review.

Willie Perez
Service Manager
305-728-5034

NT
Nestor T.
FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Regular Service Maintenance
Excellent professionalism and customer service from all staff. My Service Advisor, Mr. Frank Arrufat is very knowledgeable in the trade and precise in the explanations given to me, courteous and a very good listener to all my requests. Extremely satisfied with the service and expertise of the entire staff. Thanks.
Nestor Torres.
Willie P., Service Manager from Potamkin Hyundai Miami responded on 01/15/2019

Thank you. Your kind words are much appreciated.

Willie Perez
Service Manager
305-728-5034

Verified Customer
Hialeah, FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Good
Great job
Willie P., Service Manager from Potamkin Hyundai Miami responded on 01/09/2019

Thank you so much for the great review

Willie Perez
Service Manager
305-728-5034

Verified Customer
Miami Gardens, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/08/2019 Category: Service
Car Service
This place is a okay. Not the best I have gone for service in my car.
Willie P., Service Manager from Potamkin Hyundai Miami responded on 01/09/2019

Thank you for taking the time to complete our online survey regarding your recent service here at Potamkin Hyundai. On behalf of our entire team, I would like to Thank you for your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

Willie Perez
Service Manager
305-728-5034

SL
Salvador L.
Hialeah, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Above and beyond!
Problem fixed, tune up done, car shines and clean, what else can you ask for. Keep up the good work.
Willie P., Service Manager from Potamkin Hyundai Miami responded on 01/09/2019

Thank you for taking the time to complete our online survey regarding your recent service here at Potamkin Hyundai.

Willie Perez
Service Manager
305-728-5034

Verified Customer
Miramar, FL
2012 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Veloster oil change
Oil change and tire rotation done in Less than 2 hours. Advisor Karina is very helpful and informative.
Willie P., Service Manager from Potamkin Hyundai Miami responded on 01/09/2019

Thank You so much Your feedback is very valuable to our dealership. 

Willie Perez
Service Manager
305-728-5034

DW
David W.
Miramar, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2019 Category: Service
Service
Other than the service lane guys being too busy, no problems.
Willie P., Service Manager from Potamkin Hyundai Miami responded on 01/07/2019

Thank you Your feedback is very valuable to our dealership

Willie Perez
Service Manager
305-728-5034

FR
Fidel Alejandro R.
Miami, FL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2019
A really good service
the service was wonderful, definitely recommended for the quality and the
good treatment of your workers...
Thanks for everything...
Willie P., Service Manager from Potamkin Hyundai Miami responded on 01/07/2019

Thank You so much Your kind words are much appreciated. 

Willie Perez
Service Manager
305-728-5034

FR
Fidel R.
Miami, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019 Category: Service
Service awesome
the service was wonderful, definitely recommended for the quality and the
good treatment of your workers...
Willie P., Service Manager from Potamkin Hyundai Miami responded on 01/07/2019

Thank you for taking the time to fill out our survey. 

Willie Perez
Service Manager
305-728-5034