Overview

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

223 Reviews

97% Would Recommend
Latest Review about 1 year ago

Reviews


NH
Norm H.
Port Angeles, WA
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/09/2017
Tiffin Sales
Tiffin prices 20-30% more than any other dealership. Sales Department totally dishonest. Sales led by Dishonest Dave Nelson. Lieing Chris Dunmire cannot be trusted.

RB
R B.
Everett, WA
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/10/2017
Sales
The sales person wasn't very friendly almost like he didn't want to help I received the part and didn't even get a thanks or come back can't R.E.M. The guys name but he was the guy with no hair not to be mean myself but had to describe the person.

DG
Diane G.
Federal Way, WA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2011
Multi problems solved
Will only use Poulsbo RV for service on our motor home...these "guys" are the the best in the bizz !

TW
Terrence W.
WA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2011 Category: Service
Spoke with Karen. She stated that in the past she has had problems with the service department. However, the last couple of visits have been good and that is all she could have asked for.
This review was collected via phone interview by Customer Research Inc.

TM
Tim M.
WA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2011 Category: Service
Spoke with Micheal. She said the visit was all good.
This review was collected via phone interview by Customer Research Inc.

GB
Gary B.
WA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2011 Category: Service
Gary said his service advisor did an awesome job. He said there were several items in his RV that was not working but that is fine.
This review was collected via phone interview by Customer Research Inc.

DN
David N.
WA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2011 Category: Service
David said he has always been completely satisfied with the quality of service work.
This review was collected via phone interview by Customer Research Inc.

ER
Edward R.
WA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2011 Category: Service
Spoke with Rita. She said that there were some issues in the past with warranty coverage and what they would cover. She mentioned that after she paid them, everything is fine now.
This review was collected via phone interview by Customer Research Inc.

VI
Virginia I.
WA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2011 Category: Service
Virginia said she ordered a cover from this business she is still waiting for it but she knows they will not forget about it.
This review was collected via phone interview by Customer Research Inc.

HA
Howard A.
WA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2011 Category: Service
Howard said they are always very helpful and courteous.
This review was collected via phone interview by Customer Research Inc.

SB
Susan B.
WA
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/27/2011 Category: Sales
Susan said she's had a few problems and she chose not to go into details about them. She will say she felt a little rushed throughout the process. However, her husband will call and talk it over with his salesperson.
This review was collected via phone interview by Customer Research Inc.

RL
Robert L.
WA
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/26/2011 Category: Service
Robert said he was not completely satisfied with the quality of service work performed on his vehicle because it cost more than they told him. He had to pay over a hundred dollars more than they original price because he was getting the RV winterized and they said it had to be flushed twice.
This review was collected via phone interview by Customer Research Inc.

LO
Laurette O.
WA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2011 Category: Sales
Laurette said that she was not satisfied with her overall purchase experience because she was not satisfied with the service visit she experienced. There were many things wrong with her RV, the curtain box in the bedroom had fallen off, the shower door was broken and before she took it home an unknown alarm went off. Everything did get corrected. After getting the vehicle home they noticed the light underneath the steps was out. She did not want to change any of her ratings.
This review was collected via phone interview by Customer Research Inc.

DP
Dean P.
WA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2011 Category: Sales
Dean said when he gets a chance he'll return to this business for them to fix a couple of minor things.
This review was collected via phone interview by Customer Research Inc.

JE
James E.
WA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2011 Category: Service
James said that he plans on purchasing another RV in the spring.
This review was collected via phone interview by Customer Research Inc.

SP
Steve P.
WA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2011 Category: Service
Steve said he plans to purchase either a Winnebago Tour or an Itasca Elipse sometime between 6 and 12 months.
This review was collected via phone interview by Customer Research Inc.

CH
Craig H.
WA
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/29/2011 Category: Sales
Craig said that he was a little disappointed that he wasn't provided with an owners manual and information packets. He would have loved to go straight home and start going through the features and other information. He is a slow learner and he has already forgotten some of the things his sales person pointed out to him. He is also still waiting on the remotes. It’s been about three days and his sales person Dave hasn't contacted him yet about these things. He is in sales and when there are still things needing to be worked out with a customer the follow up on those things is very important. A customer shouldn't have to call and find out. Other than that, everything was good. He was very pleased with the people he dealt with and the product he received. Note customer did say yes to completely satisfied.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
NJ
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2011 Category: Service
John said that Scott Johnson did a great job and he appreciates it.
This review was collected via phone interview by Customer Research Inc.

LG
Lewis G.
WA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2011 Category: Service
Lewis said everything went well.
This review was collected via phone interview by Customer Research Inc.

GB
Gwen B.
WA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2011 Category: Sales
Gwen said everything was wonderful about her purchasing experience. They could not have done anything better.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 223 in total