Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9
4.9

( 696 Reviews )

99% Would Recommend
Latest Review 26 days ago

Reviews


LR
Lakhu R.
Lubbock, TX
Toyota Land Cruiser
Verified Customer
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10/24/2019 Category: Service
Lakhu said the staff deliver a quality job and they do the job on time.
This review was collected via phone interview by Customer Research Inc.

NM
Nate M.
Texas
Ford Pickup
Verified Customer
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10/18/2019 Category: Service
Nate said they always do a good job at a fair and reasonable price.
This review was collected via phone interview by Customer Research Inc.

HS
Helen S.
Texas
GMC Yukon XL
Verified Customer
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10/14/2019 Category: Service
Helen said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

LV
LARRY V.
Lubbock, TX
GMC Canyon
Verified Customer
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10/01/2019
Brake Lights Help!
I've been bringing my problems to Scott Simm for years and he's never let me down! He and his technicians at Precision Auto Repair are fast and professional! This time, it was an electrical problem with the brake lights on my son's truck. Scott had them working by lunch! I highly recommend Scott and Precision!

JA
Jose A.
Lubbock, TX
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2019 Category: Service
Jose said service was good, he took the vehicle in and received the vehicle back the same day.
This review was collected via phone interview by Customer Research Inc.

SA
Salman A.
Lubbock, TX
Chevrolet Silverado 1500
Verified Customer
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09/30/2019 Category: Service
Salman said the business provided a good service.
This review was collected via phone interview by Customer Research Inc.

SC
Sabrina C.
Texas
Saturn VUE
Verified Customer
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08/30/2019 Category: Service
Sabrina said the employees were honest.
This review was collected via phone interview by Customer Research Inc.

DS
DANNY S.
Lubbock, TX
Ford Mustang
Verified Customer
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08/24/2019
always professional and friendly
always speedy and courteous doesn’t fix anything that is not needed always responds with updates does work in a speedy fashion just always a pleasure doing business there Been a customer for over ten years always a pleasure

JB
Joshua B.
Texas
Dodge Neon
Verified Customer
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08/23/2019 Category: Service
Joshua said that he had his vehicle towed to the place, and they said that they could not get to it for a week. He got a call the next morning saying that the vehicle was all done.
This review was collected via phone interview by Customer Research Inc.

DP
Donna P.
Texas
Jeep Grand Cherokee
Verified Customer
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08/19/2019 Category: Service
Spoke with Jonathan. He said his vehicle was fixed without a problem. The employees didn't gouge him, did a great job and he appreciated it.
This review was collected via phone interview by Customer Research Inc.

JG
JOE G.
Wolfforth, TX
Ford Police Interceptor
Verified Customer
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08/17/2019
Fast repair, unbelievably low cost
My truck was running really lousy and would barely accelerate. The crew at Precision quickly diagnosed the problem (a fouled intake air sensor), cleaned the sensor and had the truck ready to go. The price was way less than I expected. Another example of an exceptional shop doing what it does best: helping its customers.

SM
SHARMA M.
Lexus IS 250
Verified Customer
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08/16/2019
Great service — Great price!
I am always so impressed with Scott and Precision Auto! Any time I’ve had an issue with my cars (a 2012 Lexus and a 2014 Cadillac XTS), Scott has looked at my car quickly, has been very thorough in diagnosing the problem, has provided exceptional and professional services in a very timely manner, and has even charged very fair prices! As a woman i have, in the past, disliked going to mechanics for fear of being taken advantage of because of my lack of knowledge. That is not the case with Scott Sim. I’ll be utilizing his services from now on. Thank you, sir, for doing such a fine job!

JG
JOE G.
Wolfforth, TX
Ford F-150
Verified Customer
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08/15/2019
Fast repair
It was late in the day when we left the airport in our company pickup. We had barely driven a couple miles when the truck overheated. At our instruction a local wrecker service took the truck to Precision Automotive. We left the ignition key in Precision’s secure drop-off.

Scott and his crew had the truck repaired, engine tuned up and oil changed all before lunch the next day! Now that’s service! I won’t take any of our family or company vehicles anywhere else.

MB
MIKE B.
Lubbock, TX
Toyota Sienna
Verified Customer
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07/27/2019
Great service. Honest with reasonable prices. Shop is clean, mechanics are friendly and knowledgeable.
I brought the vehicle in for an a/c problem. Scott called and said the water pump was bad - rattling - and must be replaced before they could look at the air conditioner. They replaced the water pump and necessary belt. That resolved the air conditioner as well. I appreciate their work.

WW
William W.
Lubbock, TX
Ford Ranger
Verified Customer
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07/25/2019 Category: Service
William said that the place did a great job, Scott's a really great guy and had good prices.
This review was collected via phone interview by Customer Research Inc.

BH
Brian H.
Texas
Ford F-150
Verified Customer
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07/24/2019 Category: Service
Brian said that the place was timely and did a good job.
This review was collected via phone interview by Customer Research Inc.

KA
Kody A.
Texas
Chevrolet Suburban
Verified Customer
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07/18/2019 Category: Service
Kody said Scott is fantastic at this business. He added he likes the way they do it, and they have integrity at this place.
This review was collected via phone interview by Customer Research Inc.

JG
JOE G.
Wolfforth, TX
Ford F-150
Verified Customer
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07/12/2019
Fast work, good job, fair price
Took the job on short notice, diagnosed the problem quickly, made the repairs efficiently and charged a fair price. What’s not to like about that? As always, a great job.

DB
dale B.
Texas
Ford F-150
Verified Customer
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07/10/2019 Category: Service
Dale said his vehicle is running well after the service.
This review was collected via phone interview by Customer Research Inc.

ER
Eddie R.
Lubbock, TX
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2019 Category: Service
Eddie said he was confident with his service. The employees provided pretty good service.
This review was collected via phone interview by Customer Research Inc.

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