I just had these guys put a clutch slave cylinder into my Miata. My old one blew, and they replaced it. I purchased the initial one for $15, they charged me $157 for the SAME EXACT PART.
Absolutely criminal. The definition of an untrustworthy mechanic. Brian, the owner, is difficult and unreasonable.
Please take your business elsewhere.
SP
Sai prashanth P.
Morrisville, NC
06/05/2023
0
Stupid service shop
I suggest don't go I have been waiting for 5 hrs and they said I need to be wait for again 2 hrs unprofessional staff if I have a negative ratings I would love to give
MS
Mark S.
Morrisville, NC
05/01/2023
0
Way overpriced!!!!
Went in for cabin air filter, AC recharge and 2 running light replacements. $540.00. absolutely printing money is what they do. Second time with a problem. Last time they sold me a dead battery. Stay away from this clip joint!!!
MS
Mark S.
Morrisville, NC
05/01/2023
0
Way overpriced!!!!
Went in for cabin air filter, AC recharge and 2 running light replacements. $540.00. absolutely printing money is what they do. Second time with a problem. Last time they sold me a dead battery. Stay away from this clip joint!!!
MS
Mark S.
Morrisville, NC
05/01/2023
0
Way overpriced!!!!
Went in for cabin air filter, AC recharge and 2 running light replacements. $540.00. absolutely printing money is what they do. Second time with a problem. Last time they sold me a dead battery. Stay away from this clip joint!!!
MS
Mark S.
Morrisville, NC
05/01/2023
0
Way overpriced!!!!
Went in for cabin air filter, AC recharge and 2 running light replacements. $540.00. absolutely printing money is what they do. Second time with a problem. Last time they sold me a dead battery. Stay away from this clip joint!!!
PK
Prad K.
Cary, NC
11/21/2018
Dishonest !
I got my car in for Oil Change. Matt said I had an oil leak and need to clean and dye so they can find the problem. After clean and Dye they had no idea what the problem was. He said i need to drive 50-70 miles to see if the leak happens again. I drove home (5 miles) and there was leak in the garage. I looked online and turned out that my car had a recall for this exact issue. It took me 2 minutes to figure out that it was a recall and the oil feeder needs to be replaced.
Matt charged me $$$ for clean and dye and did not have any idea what the problem was. He was absolutely clueless. So Dishonest!
Had he told me that it was a recall i would have taken my car to the dealership instead. I went to the dealership and they said they will not reimburse me for this.
I have been coming to your shop for over 7 years and I feel deceived by your crooked tactics. I expected you to be an honest shop. I will never bring my cars again to your shop.
Not Recommended
DK
Daniel K.
Cary, NC
07/13/2018
not too bad
cheapest diagnostic fee (78 USD) compared to others, but messed up their part order, making me have to wait a couple extra days for the part to arrive (1 week). small sitting area (like a room 7' x7 ' about, has free wifi and coffee/hot water.
to be honest, lots of the workers are young, may tend to make mistakes or error...
Recommended
VI
vik i.
Morrisville, NC
11/04/2016
Worst customer care
Very Very bad...This is the second time they messed up. First time I let it go but this time its worth to write a review and register a complain. These guys when I went for inspection they told my axle was broken or leak and there is no point of me doing inspection. So to cross check their work I took back the keys and went to another inspection center and they told me no need to replace the axle its just a drop of oil which was stick in there and they clearly wiped it in front of me to see if its really a leak or not. There is no leak and then they passed my inspection. Now these guys told me for replacing axle and inspection costs me around $1000.
Second time...They replaced my front mount and it has warranty so within 6 months I had to take it over for the first time mount replacement its around $400 so after 6 months they told me I had to replace back mount another $250. So since they had warranty they would cover for the front mount but to replace they asked me more money so now the total price for both front and back is $502 in spite of warranty on front side. So total cost I wasted was first time $400+ again $502 = $900 close to on just mounts. Now although they say the front mount is covered with warranty they would not cover for the labor for replacing front mount so that costed almost the cost of the front mount....Other place they told they would finish the job for both parts, labor is around $500. Before coming to this place I checked with the rep and he said its covered and free of charge I wasted 2 hrs of my time running back thinking that its covered but long story short if I'm going to pay again $500 for the whole job why should I go their for their work and they are not that kind to me as well. Usually if it has warranty on part even labor is covered and for labor they were including high costs which would cover the parts cost as well.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
Absolutely criminal. The definition of an untrustworthy mechanic. Brian, the owner, is difficult and unreasonable.
Please take your business elsewhere.