I visited Precision Tune Auto Care in Morrisville, NC for a state inspection, which was fine, and a transmission oil change. After the price quoted, I asked for a discount coupon and they gave me a 20% discount coupon, however after waiting for more than an hour the technician came by and said they will have to charge me $20 more for a special kid of oil for Honda Civic, which left me no choice but to accept the job to be done. I believe the company should have known this upfront from the model of the car and giving me a reason for CVT is not fair enough. This wiped off the discount of 20% promised earlier. Make sure you get the service charge in writing upfront and if things change then complain and warn others.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.