Overview

Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5rating 4.53

805 Reviews

ReScore Reviews™ (21)

ReScore
Overall Rating 4.6666657/5Overall Rating 4.6666657/5Overall Rating 4.6666657/5Overall Rating 4.6666657/5rating 4.6666657
Original
Overall Rating 1.80952/5rating 1.80952rating 1.80952rating 1.80952rating 1.80952
91% Would Recommend
100% Business Response
Latest Review about 19 hours ago

Reviews


RO
Robert O.
Modesto, CA
2012 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
My service appointment
Always helpful and making suggestions as to what will be needed at the time and in the future. Very friendly and I have not gone anywhere else since I purchased my vehicle the end of 2011.
Thank you so much!!

DB
Donna B.
Tracy, CA
2007 Hyundai Santa Fe
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/25/2018 Category: Service
Not very happy this time
Bad experience this time
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BRIAN S. from Premier Hyundai of Tracy responded on 05/25/2018

Hey Donna thanks for taking the time to fill out the survey i hope next time i will be a 5 star visit.

Brian Schneider

Premier Hyundai of Tracy

Service Manager                                               

p.209-820-3550 f.209-839-6736

e. bschneider@premierautomotive.com

 

 


MG
Maria G.
Tracy, CA
2012 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
The employee's and management
Greattach customer service
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BRIAN S. from Premier Hyundai of Tracy responded on 05/25/2018

Hi Maria thanks for taking the time to fill out the survey and thanks for the 5 stars.

Brian Schneider

Premier Hyundai of Tracy

Service Manager                                               

p.209-820-3550 f.209-839-6736

e. bschneider@premierautomotive.com


KP
Karli P.
Tracy, CA
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Best Service
Every time I come into this dealership I always get the best service I just love it there.
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BRIAN S. from Premier Hyundai of Tracy responded on 05/23/2018

Thanks again Karli for the 5 stars your the best cashier.

Brian Schneider

Premier Hyundai of Tracy

Service Manager                                               

p.209-820-3550 f.209-839-6736

e. bschneider@premierautomotive.com


KP
Karen P.
Brentwood, CA
2012 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2018 Category: Service
The customer service is wonderful
I have been taking my 2012 Sonata to Premier Hyundai since the purchase of my Hyundai in Dublin.
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BRIAN S. from Premier Hyundai of Tracy responded on 05/23/2018

Thanks Karen your awesome. Thanks again for the 5 star rating.

Brian Schneider

Premier Hyundai of Tracy

Service Manager                                               

p.209-820-3550 f.209-839-6736

e. bschneider@premierautomotive.com


DT
Daniel T.
Stockton, CA
2018 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Awesome service as always
They got my car in and out super fast couldn't be happier
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BRIAN S. from Premier Hyundai of Tracy responded on 05/23/2018

Thanks Danny your the best.

Thank you for the 5 stars”

Brian Schneider

Premier Hyundai of Tracy

Service Manager                                               

p.209-820-3550 f.209-839-6736

e. bschneider@premierautomotive.com


BB
Bo B.
Tracy, CA
2013 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Service Dept
Excellent service. Brian always treats customers with respect and honesty. I have been taking my Hyundai to Tracy Hyundai for basic service for the last 4 years. Always a good experience. Only caveat, expect 1 hour or more for an oil change...however, they do offer free shuttle service if you prefer to go home instead of waiting in the lobby.
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BRIAN S. from Premier Hyundai of Tracy responded on 05/17/2018

Thanks Bo your the best. Thank you for the 5 stars

Brian Schneider

Premier Hyundai of Tracy

Service Manager                                               

p.209-820-3550 f.209-839-6736

e. bschneider@premierautomotive.com

 




DD
Debbie D.
Tracy, CA
2013 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Brian is #1
I come for the customer service from Bob and now Brian
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BRIAN S. from Premier Hyundai of Tracy responded on 05/17/2018

Thanks Debbie your the best. Thank you for the 5 stars.


Brian Schneider

Premier Hyundai of Tracy

Service Manager                                               

p.209-820-3550 f.209-839-6736

e. bschneider@premierautomotive.com

 

 


HC
Helen C.
Lathrop, CA
2018 Hyundai Elantra
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/15/2018 Category: Service
Just less than excellent
Good customer servvice. Seen on time. Job was completed in a timely manner.
Free tire rotation with oil change would beca plus. I owned a Nissan and they never charged me for a tire rotation. Otherwise, all was excellent.
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BRIAN S. from Premier Hyundai of Tracy responded on 05/15/2018

Hope your next visit will be a 5 star thanks for your review

Brian Schneider

Premier Hyundai of Tracy

Service Manager                                               

p.209-820-3550 f.209-839-6736

e. bschneider@premierautomotive.com

 


EH
Estella H.
San Leandro, CA
2018 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2018 Category: Service
Customer care
Excellent in all ways
77a398c3896fd75b3e87daea5735da04?s=28
BRIAN S. from Premier Hyundai of Tracy responded on 05/15/2018

“Thank you so much for the great review”

Brian Schneider

Premier Hyundai of Tracy

Service Manager                                               

p.209-820-3550 f.209-839-6736

e. bschneider@premierautomotive.com

 


ES
Engracia S.
Tracy, CA
2017 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2018 Category: Service
grear people
Great people working at service department.
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BRIAN S. from Premier Hyundai of Tracy responded on 05/15/2018

Thank you for the 5 stars”

Brian Schneider

Premier Hyundai of Tracy

Service Manager                                               

p.209-820-3550 f.209-839-6736

e. bschneider@premierautomotive.com

 


NE
Nasrullah E.
Tracy, CA
2018 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
They are always helpful and fast
Great service and friendly staff..
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BRIAN S. from Premier Hyundai of Tracy responded on 05/12/2018

When our customers leave here happy, that makes us happy”

 
Brian Schneider

Premier Hyundai of Tracy

Service Manager                                               

p.209-820-3550 f.209-839-6736

77a398c3896fd75b3e87daea5735da04?s=28
BRIAN S. from Premier Hyundai of Tracy responded on 05/12/2018

When our customers leave here happy, that makes us happy”

Brian Schneider

Premier Hyundai of Tracy

Service Manager                                               

p.209-820-3550 f.209-839-6736


KB
Kelly B.
Tracy, CA
2011 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Amazing job!
I couldn’t have asked for a better experience with your service team there! Thank you for being great Brian!
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BRIAN S. from Premier Hyundai of Tracy responded on 05/12/2018

Thank you for the 5 stars” Adam your the best parts manager ever. Thanks for all you do.

Brian Schneider

Premier Hyundai of Tracy

Service Manager                                               

p.209-820-3550 f.209-839-6736


JK
John K.
Tracy, CA
2013 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Brian's the best!
Brian Schneider always does an outstanding job of customer service. Got us an appointment last minute - great customer service!
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BRIAN S. from Premier Hyundai of Tracy responded on 05/09/2018

 John thanks so much for the 5 stars”

Brian Schneider

Premier Hyundai of Tracy

Service Manager                                               

p.209-820-3550 f.209-839-6736

e. bschneider@premierautomotive.com

 


KN
Keith N.
Tracy, CA
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Always stellar service from the folks at Tracy Hyundai!
Great speedy service with a smile!
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BRIAN S. from Premier Hyundai of Tracy responded on 05/09/2018

Thank you so much for the great review.


Brian Schneider

Premier Hyundai of Tracy

Service Manager                                               

p.209-820-3550 f.209-839-6736

e. bschneider@premierautomotive.com

 


AL
Albert L.
Tracy, CA
2018 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Service
When I took my Santa Fe, customer service was great, got my car back as they said and everything worked great.
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BRIAN S. from Premier Hyundai of Tracy responded on 05/09/2018

“We always appreciate positive feedback from our customers

Brian Schneider

Premier Hyundai of Tracy

Service Manager                                               

p.209-820-3550 f.209-839-6736

e. bschneider@premierautomotive.com

 


RL
Robert L.
Lodi, CA
2015 Hyundai Genesis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
personal feedback. Appreciate association with HMA retiree
good service. I go there despite the long distance to my home. It's because of good service.
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BRIAN S. from Premier Hyundai of Tracy responded on 05/05/2018

Thank you for taking the time to fill out our survey.

Brian Schneider

Premier Hyundai of Tracy

Service Manager                                              

p.209-820-3550 f.209-839-6736

e. bschneider@premierautomotive.com

 


Anonymous avatar
Verified Customer
Lathrop, CA
2013 Hyundai Genesis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Treated me well, fast service
Service girl big difference for the service department, great smile, fast service, answered all my questions
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BRIAN S. from Premier Hyundai of Tracy responded on 05/05/2018

Thank you for the 5 stars


Brian Schneider

Premier Hyundai of Tracy

Service Manager                                              

p.209-820-3550 f.209-839-6736

e. bschneider@premierautomotive.com

 

JD
Jennifer D.
Tracy, CA
2018 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Very smooth and fast
Dropped off my car for 12,000 mile service. Took approx an hour which included tire rotation. This dealership is close to the mall, so took a walk over to mall. They called as soon as it was done. Was a good experience.
77a398c3896fd75b3e87daea5735da04?s=28
BRIAN S. from Premier Hyundai of Tracy responded on 05/05/2018

Thank you for the 5 stars.

Brian Schneider

Premier Hyundai of Tracy

Service Manager                                               

p.209-820-3550 f.209-839-6736

e. bschneider@premierautomotive.com

 


Anonymous avatar
Verified Customer
Tracy, CA
2017 Hyundai Ioniq Hybr
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/03/2018 Category: Service
Lounge has tv!
--
77a398c3896fd75b3e87daea5735da04?s=28
BRIAN S. from Premier Hyundai of Tracy responded on 05/05/2018

Hope your next visit will be a 5 star rating thanks for taking the time to fill out our hyundai survey.


Brian Schneider

Premier Hyundai of Tracy

Service Manager                                               

p.209-820-3550 f.209-839-6736

e. bschneider@premierautomotive.com