Prestige Automotive Group LLC

Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

77 Reviews

100% Would Recommend
Latest Review over 1 year ago

Reviews


JC
jim C.
Tucson, AZ
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/12/2017
excellent effort, every possible fix was tried
in the end deposits in gas tank damaged new fuel pump so new pump and gas tank cleaned solved difficult problem.

ZK
Zak K.
Tucson, AZ
Mazda MX-5 Miata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2016 Category: Service
Zak said he always has good experiences with this business.
This review was collected via phone interview by Customer Research Inc.

DD
Danny D.
Tucson, AZ
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2016 Category: Service
Danny said the business does a good job and he does not have to worry about his vehicle.
This review was collected via phone interview by Customer Research Inc.

DH
David H.
Patagonia, AZ
Volvo 245
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2016 Category: Service
David said the business did everything they could do to help him. He was happy with them.
This review was collected via phone interview by Customer Research Inc.
Brad S., Owner from Prestige Automotive Group LLC responded on 12/24/2016

Brad Starr
Owner
520-888-4700

David,
Thank you for taking the time to review my business. Your kindess is appreciated. Please stay in touch. You were so kind to work with.
Thank You agian,
Brad

LT
Lee T.
Tucson, AZ
Volvo S80
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/20/2016 Category: Service
Lee said he took his vehicle to this business to get one issue fixed and they told him of other issues with his vehicle. He appreciated it, but he said he felt like the business was pressuring him to get additional work done.
This review was collected via phone interview by Customer Research Inc.
Brad S., Owner from Prestige Automotive Group LLC responded on 12/21/2016

Lee,
Thank you for taking the time to review my business. I'm troubled that you felt pressured. Our concern for any of my customers is safety first. Your tires were going flat as they sat in my parking lot, the side wall was weak and the steel wires were showing on the tread. You also had a leak at the brake vacuum pump. We also recommended a breather box because of the severity of the oil leaks. You wanted a transmission service , but after examining your car that was way down on the list of priorities. Thank you again for using us, I hope you get the safety issues corrected soon.
Brad

Brad Starr
Owner
520-888-4700

EP
Erik P.
Tucson, AZ
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2016 Category: Service
Erik said he had a great experience from start to finish. The owner was nice and they gave him a quote. The repair didn't take long and they did well.
This review was collected via phone interview by Customer Research Inc.

DE
Diana E.
Tucson, AZ
Honda Civic
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/16/2016 Category: Service
Diana said they were busy. An older gentleman seemed to be a little stressed, but she understands they get busy during this time of the year.
This review was collected via phone interview by Customer Research Inc.

PS
Patti S.
Tucson, AZ
Lexus ES 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2016 Category: Service
Patti said she was very pleased. They were prompt and great.
This review was collected via phone interview by Customer Research Inc.

MC
Mark C.
Tucson, AZ
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2016 Category: Service
Mark said the business provides good customer service and they kept him posted on the status of his vehicle. He is satisfied with their service.
This review was collected via phone interview by Customer Research Inc.

MW
Marian W.
Tucson, AZ
Nissan Maxima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2016 Category: Service
Marian said the business is very honest, very reputable and he would recommend them to anyone who needs vehicle care.
This review was collected via phone interview by Customer Research Inc.

MB
Menelik B.
Tucson, AZ
BMW 328i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2016 Category: Service
Menelik said he thought the service he got from this business was good.
This review was collected via phone interview by Customer Research Inc.

TT
Trenton T.
Tucson, AZ
Audi A3
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/16/2016 Category: Service
Trenton said he had no problems with the business.
This review was collected via phone interview by Customer Research Inc.

TT
TOMMI JEAN T.
Tucson, AZ
BMW 650i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2016
Experience, Competitve, Quality, Thorough
This service required extensive investigation and diagnosis to determine the repairs required. Brad Starr and his staff were thorough, considerate, and effective. Brad is conscientious, honest, and personable.

FB
FORD B.
Tucson, AZ
Volvo S40
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2016
Good overall tune up
Very confident that they did everything that was needed and nothing unnecessary.

EO
Erik O.
Tucson, AZ
Toyota Prius C
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2016 Category: Service
Erik said everything was good and the staff was nice. They called him when the vehicle was done.
This review was collected via phone interview by Customer Research Inc.

PB
Pat B.
Tucson, AZ
Mercedes-Benz ML500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2016 Category: Service
Pat said he was honest, he showed her what was needed to be fixed and it's done at a fair price. She appreciates it. They took care of it in a timely manner and she's impressed.
This review was collected via phone interview by Customer Research Inc.
Brad S., Owner from Prestige Automotive Group LLC responded on 10/28/2016

Brad Starr
Owner
520-888-4700

Pat,
Thank you for taking the time to review my business. My staff works hard to provide the best service possible.

Brad

RB
REBECCA B.
Tucson, AZ
Lexus ES 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2016
car maintance....
Brad & his staff have always maintained a friendly atmosphere....completely trust him with the upkeep of my car ,always completed in a timely manner...sure hope he's around for a loooong time...
Brad S., Owner from Prestige Automotive Group LLC responded on 10/18/2016

Brad Starr
Owner
520-888-4700

Becky,
Thanks for taking the time to review my business.I always enjoy helping people that care about the quality of their car.

Brad

DP
Dennis P.
Tucson, AZ
Isuzu Trooper
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2016 Category: Service
Spoke with Duane. He said the service provided by the business was good and he was happy with them.
This review was collected via phone interview by Customer Research Inc.
Brad S., Owner from Prestige Automotive Group LLC responded on 10/18/2016

Brad Starr
Owner
520-888-4700

Dennis,
Thanks for your continued support.I appreciate you taking the time to review my business.

Brad

NF
Nick F.
Tucson, AZ
Volvo S70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2016 Category: Service
Nick said he was satisfied with the service provided by this business.
This review was collected via phone interview by Customer Research Inc.
Brad S., Owner from Prestige Automotive Group LLC responded on 10/13/2016

Brad Starr
Owner
520-888-4700

Nick,
Thank you for taking the time to review my business. We will work hard to earn your trust.
Brad

MA
Maria A.
Tucson, AZ
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2016 Category: Service
Maria said she really trusts this business and she believes they give her good service.
This review was collected via phone interview by Customer Research Inc.
Brad S., Owner from Prestige Automotive Group LLC responded on 10/13/2016

Brad Starr
Owner
520-888-4700

Maria,
Thank you for taking the time to review my business. I appreciate the fact that you have allowed us the time to earn your trust.
Brad

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