Overview

Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5rating 4.61

1046 Reviews

ReScore Reviews™ (17)

ReScore
Overall Rating 3.9411765/5Overall Rating 3.9411765/5Overall Rating 3.9411765/5rating 3.9411765rating 3.9411765
Original
Overall Rating 2.41176/5Overall Rating 2.41176/5rating 2.41176rating 2.41176rating 2.41176
92% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


DB
Deborah B.
Brookfield, OH
2018 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2018 Category: Service
Service
Always excellent service.
John P. from Preston Hyundai Boardman responded on 08/20/2018

We will continue to strive for excellent customer service. Thank You for your business.


WE
William E.
Columbiana, OH
2016 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Great service.
Fast courteous service.
John P. from Preston Hyundai Boardman responded on 08/18/2018

We will continue to strive for excellent customer service. Thank You for your business.


CW
Cheryl W.
Poland, OH
2015 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Good service
Good service
John P. from Preston Hyundai Boardman responded on 08/17/2018

We will continue to strive for excellent customer service. Thank You for your business.


EG
Elaine G.
Poland, OH
2015 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Great Service
Very reliable service.
John P. from Preston Hyundai Boardman responded on 08/16/2018

We will continue to strive for excellent customer service. Thank You for your business.


TT
Tracy T.
Youngstown, OH
2015 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Service Department
I received my scheduled maintenance in a timely manner. The waiting room was clean and comfortable. My vehicle was also washed after serving. The service adviser did not try to sell me any unnecessary services.
John P. from Preston Hyundai Boardman responded on 08/16/2018

We will continue to strive for excellent customer service. Thank You for your business.


Verified Customer
Struthers, OH
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Strange noise
Car was making a strange noise. Found what was making the noise and replaced the part. Have always been happy with service.
John P. from Preston Hyundai Boardman responded on 08/15/2018

We will continue to strive for excellent customer service. Thank You for your business.


CS
Cheryl S.
Lowellville, OH
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Everyone was very nice
I think I may have been in the service waiting room a half hour if that very fast service
John P. from Preston Hyundai Boardman responded on 08/15/2018

We will continue to strive for excellent customer service. Thank You for your business.


Verified Customer
Youngstown, OH
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Very Friendly And Professional-but more importantly COMPETENT.
Matt was extremely courteous and helpful. He explained everything thoroughly as it related to the service of our car, was prompt in calling us when the vehicle was ready and even washed the car. I have only purchased Hondas for the last 20 years and this is my first experience with Hyundai and I have no regrets. From sales to service everything has been excellent.
John P. from Preston Hyundai Boardman responded on 08/15/2018

We will continue to strive for excellent customer service. Thank You for your business.


WE
William E.
Youngstown, OH
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Polite and competent personnel
Very pleased with th the whole experience.
John P. from Preston Hyundai Boardman responded on 08/13/2018

We will continue to strive for excellent customer service. Thank You for your business.


Verified Customer
Youngstown, OH
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Oil change
Timely
John P. from Preston Hyundai Boardman responded on 08/12/2018

We will continue to strive for excellent customer service. Thank You for your business.


LM
Lori M.
Canfield, OH
2011 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Tuscon fix
Great job by service personnel.
John P. from Preston Hyundai Boardman responded on 08/10/2018

We will continue to strive for excellent customer service. Thank You for your business.


CT
Carol T.
Youngstown, OH
2018 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
great product, great employees
great product, great employees
John P. from Preston Hyundai Boardman responded on 08/08/2018

We will continue to strive for excellent customer service. Thank You for your business.


Verified Customer
Poland, OH
2015 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Great Service
Quick, competent service and friendly staff
John P. from Preston Hyundai Boardman responded on 08/08/2018

We will continue to strive for excellent customer service. Thank You for your business.


SJ
Stephanie J.
Youngstown, OH
2008 Hyundai Veracruz
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Service technician
Thank you
John P. from Preston Hyundai Boardman responded on 08/07/2018

We will continue to strive for excellent customer service. Thank You for your business.


JI
John I.
Canfield, OH
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2018 Category: Service
Service
Work with me to get my car in as fast as possible and early morning
John P. from Preston Hyundai Boardman responded on 08/06/2018

We will continue to strive for excellent customer service. Thank You for your business


CW
Charles W.
Youngstown, OH
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Easy in and easy out
Personnel are outgoing and extremely helpful. Basic maintenance and tire change was done in less than an hour.
John P. from Preston Hyundai Boardman responded on 08/06/2018

We will continue to strive for excellent customer service. Thank You for your business.


JC
John C.
Salem, OH
2017 Hyundai Santa Fe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/03/2018 Category: Service
Service
Service was adequate for what needed to be done.
John P. from Preston Hyundai Boardman responded on 08/04/2018

We will continue to strive for excellent customer service. Thank You for your business.


AB
Anne B.
New Castle, PA
2016 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/02/2018 Category: Service
Friendly
Good
John P. from Preston Hyundai Boardman responded on 08/02/2018

We will continue to strive for excellent customer service. Thank You for your business.


MB
Mary B.
Salem, OH
2013 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
VERY FRIENDLY STAFF
THEY ARE VER PROFESSIONAL
John P. from Preston Hyundai Boardman responded on 08/02/2018

We will continue to strive for excellent customer service. Thank You for your business.


TC
Todd C.
Youngstown, OH
2018 Hyundai Santa Fe S
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/01/2018 Category: Service
Can not be more upset.
Do not deal with service manager if you do not need to. He is rude, insulting and incapable of explaining why the price he quoted for a repair almost tripled in charges other than he did not know what was being repaired. Again he is the one that gave me the quote
John P. from Preston Hyundai Boardman responded on 08/10/2018

We will contact customer to try and resolve issue.