Horrible expierence: so i ordered a groupon for a "Full Synthetic Oil Change" as opposed to the conventional, etc. and when I showed up, the dude just tacked on $15- so whatever right? I make an appointment for the next day, show up, the guy now says it's an extra $35 (on top of the groupon, etc. which I already purchased). Guy never called the correct phone number I gave his assistant (while he was on the phone, saying he does more than tires now- maybe he should stick to tires...) and didn't even have it in stock, on the scheduled day, and tried charging me more, after he charged me more after I paid groupon. He said he wouldn't take a $15 hit- his reputation is worth less than $15.... there's really nothing you can say to that to be honest. I own 7 businesses, i tried to explain if you screw up that badly, just swallow the $15- but no. Sorry. Horrible business ethic- I honestly wasn't mad, just as a multiple business owner, disappointed, in the way he does business (the operations) and the way he handles customers when he makes a mistake or 3 (the customer service). Always scared with mechanics- a bunch had a wonderful experience but.... be prepared for BS "along the way" with this one. He's now banned from groupon... for a reason. Didn't even try to make it up- a reply at this point, when given every opportunity thus far, is mute. This is the guy that will throw you off on appointments and mid repair over "$15" because he, and i quote "won't take a loss". Good luck :D
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