We appreciate you taking the time to share your experience. It's great to hear that our team was not only friendly but also effective at explaining the details – we like to think of ourselves as the auto repair whisperers. It’s understandable to be surprised by pricing; we aim to provide clarity along with our services. Completing the visit within 24 hours is our way of keeping you on the road without too much interruption. If you’re ever curious about anything else, just give us a shout.