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Pro Automotive - Dudley

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(33 Reviews)
76
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
5.0
ReScore Average
76
Net Promoter Score ®

Business Details

About

WE ARE PRO AUTOMOTIVE
ABOUT US
Pro Automotive opened its first location in Dudley, Massachusetts in early 2013. The Owner and Chief Operator, Jason Rousseau has worked in the automotive repair industry for just over 20 years. Recently, Jason has opened Pro Automotive’s second full car care center in Webster, Massachusetts. Jason’s deep
WE ARE PRO AUTOMOTIVE
ABOUT US
Pro Automotive opened its first location in Dudley, Massachusetts in early 2013. The Owner and Chief Operator, Jason Rousseau has worked in the automotive repair industry for just over 20 years. Recently, Jason has opened Pro Automotive’s second full car care center in Webster, Massachusetts. Jason’s deep interest in “hands on” work began in his parents’ garage with small engine repair such as lawnmower and bike repairs. Jason’s interest in cars rapidly grew. He attended Bay Path Regional Vocational Technical School as a post graduate student while working full time in a local auto repair shop. Jason has gone on to become the area’s best known Automotive Technician for his highly skilled and talented diagnostic intelligence.

You can look forward to the following outstanding and special client services when choosing Pro Automotive for your vehicle and Fleet repairs.
...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(508) 506-5734

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
199 Oxford Ave Dudley, MA 01571

Affiliations

ASE
AAA - Approved Auto Repair
NAPA
Pro Automotive - Dudley's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(33 Reviews)

AC
gravatar
A C.
Dudley, MA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/14/2024
0
Unauthorized Transactions
Unauthorized transactions from my bank account. Beware “recurring” charges made without your knowledge or consent. This is theft and fraud.
Jason R., President from Pro Automotive - Dudley responded on 03/18/2024 11:23 AM

We are deeply concerned to hear about your experience, and we take such matters very seriously. Please be assured that we do not engage in any unauthorized transactions or recurring charges without explicit consent. You were made well aware of the potential charges as clearly stated in the rental contract/agreement due to the damages to our courtsey vehicle while in your possession. Your lack of communication with us and your insurance company left us no choice but to fufill the contract terms and charge you for the damages which you admitted to. 

Offers and Posts


We're over the moon to hear everything was perfect! 🚗✨ Just like a well-tuned engine, your satisfaction drives us! Thanks for the love and support! #ProAutomotiveDudley #CarCareMagic
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Thanks for the stellar review! 🚗✨ We're all about keeping you in the loop while your car gets pampered. Your trust makes our pit stops worthwhile! Ready for the next repair? 🙌 #ProAutomotive #CarCareChampions
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🚗💨 We're glad we could get you in just in time! A quick oil change before closing? Now that's what we call a pit stop! Thanks for the kind words and the recommendation! We love fueling your ride! 🔧✨ #ProAutomotiveDudley #HappyDrivers
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Thanks for the awesome feedback! 😊 We're thrilled to know you enjoy your visits—our team appreciates your kind words! Remember, a happy car = a happy life! 🚗✨ #ProAutomotiveDudley #AutoCareExcellence
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We're thrilled to hear you enjoyed our service! 🚗 Our team loves making your car care experience as smooth as a well-oiled engine! Thanks for trusting us, and we can't wait to see you back again! 😊 #ProAutomotiveDudley #ServiceWithASmile
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We’re thrilled to hear you had a great experience with our loaner cars and real-time updates! 🚗💨 Keeping you cool with a fixed AC is our specialty! Thanks for trusting us, and we can’t wait to see you again. 😄 #ProAutomotive #CustomerCare
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We're thrilled to hear you had another smooth experience with Amber and our team! 🚗✨ It’s our mission to keep you cruising along effortlessly. Thanks for being a part of the Pro Automotive family! #CarCare #ProService
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🚗✨ We're thrilled to hear you had a stellar experience with Amber! Sometimes repairs take a little longer, but we've got your back with a loaner car. Painless service is our jam! Thanks for the great feedback! 🙌 #ProAutomotiveDudley #AutoCareExcellence
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🚗 We're thrilled to hear that Amber and Brianna made your experience smoother than a freshly waxed car! 🚙✨ Thanks for the shoutout and the recommendation—your wheels are our priority! #ProAutomotiveDudley #CustomerCare
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We're thrilled to hear that you found our team to be excellent and informative! 🌟 We'll be sure to pass along your kind words to Amber and John. Thanks for choosing Pro Automotive! #CustomerAppreciation #FiveStars
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🎉 Thanks for the stellar review! We're glad our team could get your Honda back in tip-top shape. We'll let Amber know her customer service skills hit the mark! 🚗💫 #CustomerExperience #AutoRepair
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Thanks for the 5-star review! 😊 We're glad Amber provided you with top-notch service. We appreciate your business and hope to see you again soon! #CustomerSatisfaction #ProAutomotiveDudley
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🤩 Thanks for the shoutout, Nicholas! We are thrilled to hear that you had a top-notch experience with our team. We're here for all your auto needs. See you next time! #CustomerExperience #AutoCare
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Thanks, Michael! We're thrilled to hear that you always find our service friendly and the best. 😊 We appreciate your support! 🚗 #CustomerSatisfaction #ProAutoDudley
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Thanks for the ⭐⭐⭐⭐⭐ review, Tim! We're thrilled to hear you were impressed with our quick and professional service. 🚗💨 #CustomerSatisfaction #FiveStarService
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😊🚗 Thanks for the stellar review, Matt! We're delighted that you appreciate our to-the-point explanations and punctual service. It's always our pleasure to keep your wheels spinning! #CustomerAppreciation #ProAutomotiveDudley
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🌟 Thank you for the 5-star review! 🙌 We're thrilled to hear that you had a great experience with our service. 😊 Your support means the world to us! #ProAutomotive #Dudley #GreatService
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Happy Birthday to John Lawton! 🎉 December 21st is a day to celebrate 🎂 Thank you for all your hard work at Pro Automotive - Dudley! #EmployeeAppreciation #JohnsBirthday #December21 #ProAutomotive #TeamDudley

Thanks for the kind words, Tina! 🤩 We appreciate your support and are glad you had a great experience with us! #Dudley #ProAutomotive #CustomerSatisfaction 🤗
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Thanks for the kind words, Duke! We're so glad you had a great experience with us at Pro Automotive - Dudley. 🤗 #grateful #customerservice #Dudley
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Thank you for the kind words, Michael! 🤩 We're glad to hear your car is running smoothly. #ProAutomotive #Dudley #CarRepair 🚗
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Thanks for the great review, Richard! 🌟We're glad you had a quick and easy experience at Pro Automotive - Dudley. #Dudley #HappyCustomer #AutoRepair
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Thanks for the great review, Pamela! 🤩 We're so glad you had a great experience at Pro Automotive - Dudley. #Dudley #HappyCustomer #GreatService
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Thanks for the kind words, Louise! 🤩 We're glad we could help you out. #ProAutomotive #Dudley
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Thanks Deborah! 🤩 We're so glad you're happy with your repairs! #ProAutomotive #Dudley
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