Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Marco is coordinated at this repair time and has the professional knowledge to tell me all the details about my vehicle and what happened. I am very thankful to him for processing this service assignment.
The minor things that can be improved in the future are if they update the customer every week on the repair situation, it will become 100% satisfied service (right now_95%).