Good Morning Ms Simon,
Thank you for your feedback. Any Feedback allows us to improve our service, which we pride ourselves with. We do apologize for your convenience with a long wait. When servicing vehicles we also inspect belts,hoses,top of fluids,TEST battery, and inspect brakes during a tire rotation along with air pressures. The average wait depending on what type of vehicle is anywhere from 45min to 1Hr. In the future we will strive to minimise any wait time still performing a thorough inspection on anyone vehicle. Again thank you for your Feedback.
Your Protire team