Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

581 Reviews

98% Would Recommend
Latest Review 5 days ago

Reviews


LH
Larry H.
MN
Dodge Pickup
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05/19/2018 Category: Service
Larry said he had a really good overall experience and he was very well satisfied. The staff treat their customers right. He went into the business to get his tires cranked, and the staff member who did it for him was as pleasant as could be.
This review was collected via phone interview by Customer Research Inc.

JF
John F.
MN
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05/16/2018 Category: Service
John said the business provided good service this last time.
This review was collected via phone interview by Customer Research Inc.

CH
Chris H.
Minneapolis, MN
Ford Taurus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Chris said he thought the service would take longer. However, when they figured out the problem, it only took 20 minutes.
This review was collected via phone interview by Customer Research Inc.

JJ
Jessica J.
Minneapolis, MN
Volkswagen Jetta Sedan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Jessica said she thinks this is a great facility.
This review was collected via phone interview by Customer Research Inc.

DT
DICK T.
Ham Lake, MN
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018
SLOOOW LEAK
Went well, out in 45 min.

CC
Chris C.
Andover, MN
Chevrolet Uplander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Chris said the staff was friendly, and the price was right.
This review was collected via phone interview by Customer Research Inc.

PD
Paula D.
Andover, MN
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Paula said they did a retrofit on her exhaust for a good price.
This review was collected via phone interview by Customer Research Inc.

DT
DICK T.
Ham Lake, MN
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018
Leaking Tire
All went well, had appt.in/out 45 minutes. Problem solved, nice folks to deal with.

Anonymous avatar
Verified Customer
Saint Paul, MN
Toyota RAV4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018
Pleasant and professional
Because I'm female and have been taken to the cleaners before, I am suspicious in auto stores/service shops. Did not feel that way at PTL. Very courteous, helpful and honest assessment of my car and what was needed.

JD
JP D.
Minneapolis, MN
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04/22/2018
Quality Service, Trustworthy, and Caring
I've been going to PTL for years. They always provide quality service for a fair price and I wouldn't hesitate sending anyone to them, they are very trustworthy.

DB
Dan B.
Andover, MN
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/21/2018
Very rude
Just wanted to check a wheel balance, guy at counter was so rude and in your face about how many things were wrong with my car, he had a whole list and was trying to sell me tires, which were actually still good. I left without getting my wheel checked. Won't be back.

TB
TONY B.
Ham Lake, MN
Nissan Rogue
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018
Prompt service
I enjoy the friendly professional service which is extended when I need service the most. I know that I can trust their work and pricing which is important.

MD
Mike D.
Ham Lake, MN
Subaru Forester
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Mike said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

GB
Glen B.
Ham Lake, MN
GMC Yukon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Spoke with Glen's wife. She said they're very happy with the service the facility provides.
This review was collected via phone interview by Customer Research Inc.

BK
Brad K.
Cambridge, MN
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
Brad said he has used this business for years. He had no issues.
This review was collected via phone interview by Customer Research Inc.

DE
Duey E.
Ham Lake, MN
Honda Pilot
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Duey said he really liked the service. The staff treated him with respect and honesty. The mechanics were friendly and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

JD
Jon D.
Minneapolis, MN
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018 Category: Service
Jon said the business was personable. It had good service, and they were all attentive.
This review was collected via phone interview by Customer Research Inc.

BN
Barbra N.
Minneapolis, MN
Mitsubishi Outlander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018 Category: Service
Spoke with Barbra's husband. He said the employees did a great job. He is an extremely happy customer.
This review was collected via phone interview by Customer Research Inc.

MB
Morgan B.
Milwaukee, WI
Toyota Tacoma
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018 Category: Service
Morgan said the staff was great, polite, and got the work done. However, she said the service could be a little quicker.
This review was collected via phone interview by Customer Research Inc.

SH
Scott H.
Andover, MN
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2018 Category: Service
Scott said he is a long time customer of the business. He appreciates their service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 581 in total