Reviews
LH
Larry H.
MN
Dodge Pickup
Verified
Larry said he had a really good overall experience and he was very well satisfied. The staff treat their customers right. He went into the business to get his tires cranked, and the staff member who did it for him was as pleasant as could be.
Recommended
This review was collected via phone interview by Customer Research Inc.
JF
John F.
MN
Verified
John said the business provided good service this last time.
Recommended
This review was collected via phone interview by Customer Research Inc.
CH
Chris H.
Minneapolis, MN
Ford Taurus
Verified
Chris said he thought the service would take longer. However, when they figured out the problem, it only took 20 minutes.
Recommended
This review was collected via phone interview by Customer Research Inc.
JJ
Jessica J.
Minneapolis, MN
Volkswagen Jetta Sedan
Verified
Jessica said she thinks this is a great facility.
Recommended
This review was collected via phone interview by Customer Research Inc.
DT
DICK T.
Ham Lake, MN
Chevrolet Malibu
Verified
SLOOOW LEAK
Went well, out in 45 min.
Recommended
CC
Chris C.
Andover, MN
Chevrolet Uplander
Verified
Chris said the staff was friendly, and the price was right.
Recommended
This review was collected via phone interview by Customer Research Inc.
PD
Paula D.
Andover, MN
Toyota Camry
Verified
Paula said they did a retrofit on her exhaust for a good price.
Recommended
This review was collected via phone interview by Customer Research Inc.
DT
DICK T.
Ham Lake, MN
Chevrolet Silverado 1500
Verified
Leaking Tire
All went well, had appt.in/out 45 minutes. Problem solved, nice folks to deal with.
Recommended
Verified Customer
Saint Paul, MN
Toyota RAV4
Verified
Pleasant and professional
Because I'm female and have been taken to the cleaners before, I am suspicious in auto stores/service shops. Did not feel that way at PTL. Very courteous, helpful and honest assessment of my car and what was needed.
Recommended
JD
JP D.
Minneapolis, MN
Quality Service, Trustworthy, and Caring
I've been going to PTL for years. They always provide quality service for a fair price and I wouldn't hesitate sending anyone to them, they are very trustworthy.
Recommended
DB
Dan B.
Andover, MN
Very rude
Just wanted to check a wheel balance, guy at counter was so rude and in your face about how many things were wrong with my car, he had a whole list and was trying to sell me tires, which were actually still good. I left without getting my wheel checked. Won't be back.
TB
TONY B.
Ham Lake, MN
Nissan Rogue
Verified
Prompt service
I enjoy the friendly professional service which is extended when I need service the most. I know that I can trust their work and pricing which is important.
Recommended
MD
Mike D.
Ham Lake, MN
Subaru Forester
Verified
Mike said they did a very good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
GB
Glen B.
Ham Lake, MN
GMC Yukon
Verified
Spoke with Glen's wife. She said they're very happy with the service the facility provides.
Recommended
This review was collected via phone interview by Customer Research Inc.
BK
Brad K.
Cambridge, MN
Ford Escape
Verified
Brad said he has used this business for years. He had no issues.
Recommended
This review was collected via phone interview by Customer Research Inc.
DE
Duey E.
Ham Lake, MN
Honda Pilot
Verified
Duey said he really liked the service. The staff treated him with respect and honesty. The mechanics were friendly and knowledgeable.
Recommended
This review was collected via phone interview by Customer Research Inc.
JD
Jon D.
Minneapolis, MN
Chevrolet Malibu
Verified
Jon said the business was personable. It had good service, and they were all attentive.
Recommended
This review was collected via phone interview by Customer Research Inc.
BN
Barbra N.
Minneapolis, MN
Mitsubishi Outlander
Verified
Spoke with Barbra's husband. He said the employees did a great job. He is an extremely happy customer.
Recommended
This review was collected via phone interview by Customer Research Inc.
MB
Morgan B.
Milwaukee, WI
Toyota Tacoma
Verified
Morgan said the staff was great, polite, and got the work done. However, she said the service could be a little quicker.
Recommended
This review was collected via phone interview by Customer Research Inc.
SH
Scott H.
Andover, MN
Nissan Altima
Verified
Scott said he is a long time customer of the business. He appreciates their service.
Recommended
This review was collected via phone interview by Customer Research Inc.