Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

693 Reviews

98% Would Recommend
Latest Review 4 days ago

Reviews


RK
RYAN K.
Andover, MN
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019
Great service as always
I can always trust that PTL will provide prompt, honest service at a fair price. They remember who I am and really take time to listen to what is going on and then explain the options and solutions they are prepared to provide.

DM
David M.
Ham Lake, MN
Saturn SL1
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019 Category: Service
David said he is happy with the good service provided by this business.
This review was collected via phone interview by Customer Research Inc.

LL
Lisa L.
Wyoming, MN
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019 Category: Service
Lisa said the staff always help her out. The business was comfortable, and very accommodating. She was reassured the vehicle was ok to drive.
This review was collected via phone interview by Customer Research Inc.

DC
DON C.
Minnetonka, MN
Ram 2500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2019
New Tires
Chet and the guys at Ham Lake to an excellent job

BK
Bob K.
Cedar E Bethl, MN
Subaru Forester
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/29/2019
Fast and Friendly
Nice work!

PH
PAT H.
Ham Lake, MN
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2019
Excellent Service
The staff at PTL Tire & Auto are always pleasant to work with and I leave there feeling I was well taken care of. Thank you!

Verified Customer
Cedar E Bethl, MN
Toyota Camry Solara
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/22/2019
They want to make you happy....they go the extra mile.
Every driver has a different way of describing the noise, the shake, the vibration, the leak etc. Talk TO THE DRIVER OF THE CAR! The hubby, wife or friend of the driver is not the expert and won't give you the full story. My car my fixed the way it was asked to be fixed. By the person asking. There are still things that are happening that didn't get fixed due to lack of communication with the actual driver, me.
I will know better next time. My Bad!

KB
KENT B.
Ham Lake, MN
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019
Service
Service is quick and reasonable!

JG
JOHN G.
Ham Lake, MN
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019
Oil change and tire inspection
Female driver here. Desk dudes are good to deal with. They listen when I say “it shivers when braking” or “it makes a funny whiny sound” and they don’t roll their eyes. Appreciate that!

Also, I trust what they advise doing, both mechanically and tire wise, knowing that it comes from experience and integrity. Great to be able to trust your mechanic!!

JH
John H.
Ham Lake, MN
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Spoke with Ruth. She said the service was excellent. She said they were quick and they were friendly.
This review was collected via phone interview by Customer Research Inc.

JK
Joe K.
Hinckley, MN
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019 Category: Service
Joe said the service provided by this business was quick and good.
This review was collected via phone interview by Customer Research Inc.

CE
Chad E.
Andover, MN
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
Chad said the staff did everything they said they would do. The service was provided in a timely fashion and was right on the nose with what they said.
This review was collected via phone interview by Customer Research Inc.

JF
JESSICA F.
Blaine, MN
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2019
Fair and honest service
Thank you!

KS
KEN S.
Ham Lake, MN
Dodge Caliber
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019
Noisy brakes
As always did the work when convenient for us at a reasonable price.

DD
Darel D.
Ham Lake, MN
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Service
Darel said they gave him quick service and at a reasonable price.
This review was collected via phone interview by Customer Research Inc.

PA
Pete A.
Ham Lake, MN
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Service
Pete said the employees provided good service. They completed the service promptly.
This review was collected via phone interview by Customer Research Inc.

JE
JOHN E.
Ham Lake, MN
Toyota Prius v
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2019
Professional, efficient, competitive pricing and friendly
Required a headlight bulb changing. Could fit me in straight away. While undertaking the work they noticed the number plate bulb needed replacing. As the driver it is something you never see normally notice. Ice to know they do visual checks not just the job in hand.
The service desk, as usual, were efficient, professional and friendly.

TP
TONJA P.
Cedar E Bethl, MN
GMC Sierra 2500HD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2019
Tonja
The service was amazing as usual. Love it here because they don’t push to sell services

SM
Samantha M.
Isanti, MN
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2019 Category: Service
Samantha said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

MM
Mark M.
Isanti, MN
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2019 Category: Service
Mark said the service was timely and the staff is trustworthy.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 693 in total