Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

305 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
96% Would Recommend
Latest Review 3 days ago

Reviews


AM
Angelina M.
Perris, CA
Chevrolet Cavalier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018 Category: Service
Angelina said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
George P., president from Pulidos Auto Repair Inc. responded on 09/24/2018

Angelina, Thank you for being a loyal customer for this last 9 years. Thank you for recommending us.


NM
Nazario M.
Perris, CA
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Nazario said the employees took the time to look at his vehicle and fix it.
This review was collected via phone interview by Customer Research Inc.
George P., president from Pulidos Auto Repair Inc. responded on 09/17/2018

When it comes to alignments, we always take the time to inspect suspension and make sure everything is OK. Im glad your happy with our service. Thank you Nazario.


RZ
Robert Z.
Perris, CA
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2018 Category: Service
Robert said the staff at this business has always taken good care of him, and this is a good place to get a vehicle serviced. He has been going to this facility for awhile.
This review was collected via phone interview by Customer Research Inc.
George P., president from Pulidos Auto Repair Inc. responded on 09/11/2018

Robert, thank you for being a loyal customer this last 10+ years. Lets shoot for 400,000 miles on the Tahoe. Thank you for the great review.


NW
Nicole W.
Moreno Valley, CA
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Service
Nicole said the customer service was good. George was good. He broke everything down on what she needed for her vehicle.
This review was collected via phone interview by Customer Research Inc.
George P., president from Pulidos Auto Repair Inc. responded on 09/11/2018

Customer service is our #1 priorty. Thank you for your review Nicole.


TC
Tony C.
California
Saturn SL
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/31/2018 Category: Service
Tony said he was expecting a little more from the staff. They did one repair but did not suggest anything else.
This review was collected via phone interview by Customer Research Inc.
George P., president from Pulidos Auto Repair Inc. responded on 09/11/2018

Tony, thanks for the feedback. We provided you good customer service, we set an appintment and order the part head of time, we provided you with a shuttle ride to work. We perform a vehicle inspection, everything was ok. The car has low milage and is in good condition. If you have any concern or questions give me a call 951-943-2898 ask for Jorge Pulido. Thank you


JC
Jeanna C.
San Bernardino, CA
Toyota Camry
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/25/2018 Category: Service
Jeanna said the staff did not do too well with her vehicle, it was not a place for a single mother like her. They wanted her to spend a lot of money just to have something looked at, which bothered her. She would have had to pay the diagnostic plus the actual work, which is ridiculously obscured. She would not recommend the business to anyone she knows. They did good work but she was a little upset she could not go there because of the price. She said they should start including the diagnostic in the total price.
This review was collected via phone interview by Customer Research Inc.
George P., president from Pulidos Auto Repair Inc. responded on 09/12/2018

Thank you Jeanna for your feedback. Here at Pulidos Auto Repair inc, we have process and procedures that we follow, this way we can eliminate the guessing game and pin point the faulty part. When the vehicle has oil leaks, check engine light with codes from three different systems failing, we do not just look at it. We diagnose it. We charge for the Diagnostic time we spend on your vehicle.  We believe for every Diagnostic time we spend on your vehicle, plus the equipment used, we should get paid, just like you would expect your employer to pay you for every hour that you work, We are also trained and certified. We offer a 3 year 36,000 mile nationwide warranty, free road side assistance, a 43+ point maintenance inspection all at no additional cost with any service. We explain everything to detail and priortize service needed and answer questions.


JB
James B.
Perris, CA
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Service
James said the business is always up front, honest and dependable.
This review was collected via phone interview by Customer Research Inc.
George P., president from Pulidos Auto Repair Inc. responded on 08/29/2018

James is a pleasure maintening your vehicles. Being honest and up front can go a long way. Thank you for your business


DP
Delisa P.
Moreno Valley, CA
Honda Civic Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018
Service
The staff is wonderful and patience, the service is thorough.
George P., president from Pulidos Auto Repair Inc. responded on 09/11/2018

Thank you Delisa, patience and a good thorough inspection & service is the way to get it done right the first time.


ER
Edwin R.
Perris, CA
Toyota Yaris
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Edwin said the staff provided good service.
This review was collected via phone interview by Customer Research Inc.
George P., president from Pulidos Auto Repair Inc. responded on 08/29/2018

Thank you, Edwin for the review, we value the feedback. 


PJ
Paul J.
Perris, CA
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Paul said he has no complaints. The staff and the customer service at this facility is excellent.
This review was collected via phone interview by Customer Research Inc.
George P., president from Pulidos Auto Repair Inc. responded on 09/11/2018

We appreciate the 5 stars. Its always a pleasure talking to you while the vehicle is being service. Thank you Paul


BR
Betty R.
Perris, CA
Mercedes-Benz C230
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/21/2018 Category: Service
Betty said the business is over-priced and charged her to look at her vehicle.
This review was collected via phone interview by Customer Research Inc.
George P., president from Pulidos Auto Repair Inc. responded on 09/12/2018

WE DO OUR BEST TO PROVIDE EXCELLENT SERVICE AT THE BEST PRICE POSSIBLE, WHEN IT COMES TO A MERCEDES-BENZ MAINTAINENCE AND REPAIRS TEND TO BE MORE EXPENSIVE. I BELIEVE THAT IF YOU COMPARE PRICES TO OTHER MERCEDEZ-BENZ REPAIR SHOPS WE ARE VERY COMPETITIVE. PLUS WE GIVE YOU 3 YEAR OR 36,000 MILE NATION WIDE WARRANTY WITH ROADSIDE ASSISTANCE AT NO ADDITIONAL CHARGE. 


TG
Tomas G.
Perris, CA
Dodge Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018 Category: Service
Tomas said he liked the way he was treated. The employees were very professional and didn't beat around the bush. He will be back soon to get other work done.
This review was collected via phone interview by Customer Research Inc.
George P., president from Pulidos Auto Repair Inc. responded on 09/11/2018

Tomas, Thank you for the 5 star review. 


NO
Nino O.
Moreno Valley, CA
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Nino said the personnel was very nice and capable. The overall service was great.
This review was collected via phone interview by Customer Research Inc.
George P., president from Pulidos Auto Repair Inc. responded on 09/11/2018

Nino Thank you for the business and the great review. 


MR
Miguel R.
Perris, CA
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Miguel said the staff was friendly, open and honest. They do a great job.
This review was collected via phone interview by Customer Research Inc.
George P., president from Pulidos Auto Repair Inc. responded on 09/11/2018

Thank you Miguel 


EV
Eduardo V.
Perris, CA
Chevrolet S10 Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Eduardo said this business has great customer service.
This review was collected via phone interview by Customer Research Inc.

LZ
Lilia Z.
Perris, CA
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Lilia said the facility had quick service.
This review was collected via phone interview by Customer Research Inc.

MP
Martin P.
Perris, CA
Chevrolet Malibu
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/07/2018 Category: Service
Martin said he hasn't had any problems. This business is pretty good about getting the service done in a timely fashion.
This review was collected via phone interview by Customer Research Inc.

AY
Ana Y.
California
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Ana said she was satisfied with the work the business did.
This review was collected via phone interview by Customer Research Inc.

IZ
Israel Z.
Perris, CA
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018
Friendly
Good friendly place with honest pricing.

JS
Jim S.
Perris, CA
Dodge Avenger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Jim said they did a great job and they have great customer service. They did it in a timely manner.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 305 in total