To sum up the title since Jay took over a year ago expect to get a surprise screwed lied to
First off this repair shop is not!! I repeat is not!! The once great Quality Auto Care!! Ran by previous owners Julie n Eddie of Margate for 20 plus years!! the ownership now is ran by jay!! he lies to ure face!! n are now called A1 Auto Quality Care they even took the old name auto quality care just added A1)keep in mind if they break something while trying to repair the main problem they claim what do u xpect it's n old car n do work without fla law estimate n signature before they start get an up front estimate)before u get screwed like me a marine yes marine
MR
Marine R.
Pompano Beach, FL
07/26/2023
0
I got taken n they broke my PS PUMP DIDNT EVEN TELL ME
(Since Julie n Eddie who were 100% honest professional n really cared for there customers over 20 years)(mind u this is not quality auto care anymore it's A1 quality auto care dont get mixed up)(Julie Eddie sold there business to jay a year ago this place has become what most repair shops are titled Lying in ure face/ doin work with no authorization no approval which is in direct violation with Florida law)(after your cars issue is checked out/ ps there should be no charge for the repair shop to check out ure cars problem)(they have to give u written estimate date what's to be done what parts that will be replaced u need to sign n date it before they start/ when there done they need to show you the parts that were replaced/most people think woman get ripped off at repair shops well there 100% incorrect I'm a marine n was taken/they went ahead n did work on my car with no approval no authorization told me I had to pay $322.73 or I couldn't take my car)(also they broke my power steering pump didn't bother telling me it's leaking severely you turn the wheel u hear a loud noise fluid is running very hot bubbling out of the top of the reservoir /they didn't even bother to tell me they broke my power steering pump mysteriously/ they had to change the balancer belt u have to take off the power steering pump to get to the timing case cover/mind u I had no power steering problems before I brought it in now it's going to cost me Approx $500 to replace the power steering pump)(if u have n issue contact the department of f agriculture which is consumer services in Tallahassee also file a complaint with the attorney general's office/also contact the MV REPAIR DEPARTMENT WITH COMPLAINT N THE DBPR THEY CANT RENEW THERE MV LICENSE THEY SCREWED ME I HATE TO SEE ANYONE ELSE GET SCREWED/make sure u sign that pre estimate n date it n if there's any other work to be done they have to tell you n u have to agree n sign the additional work
MR
Marine R.
Pompano Beach, FL
07/26/2023
0
I got taken n they broke my PS PUMP DIDNT EVEN TELL ME
(Since Julie n Eddie who were 100% honest professional n really cared for there customers over 20 years)(mind u this is not quality auto care anymore it's A1 quality auto care dont get mixed up)(Julie Eddie sold there business to jay a year ago this place has become what most repair shops are titled Lying in ure face/ doin work with no authorization no approval which is in direct violation with Florida law)(after your cars issue is checked out/ ps there should be no charge for the repair shop to check out ure cars problem)(they have to give u written estimate date what's to be done what parts that will be replaced u need to sign n date it before they start/ when there done they need to show you the parts that were replaced/most people think woman get ripped off at repair shops well there 100% incorrect I'm a marine n was taken/they went ahead n did work on my car with no approval no authorization told me I had to pay $322.73 or I couldn't take my car)(also they broke my power steering pump didn't bother telling me it's leaking severely you turn the wheel u hear a loud noise fluid is running very hot bubbling out of the top of the reservoir /they didn't even bother to tell me they broke my power steering pump mysteriously/ they had to change the balancer belt u have to take off the power steering pump to get to the timing case cover/mind u I had no power steering problems before I brought it in now it's going to cost me Approx $500 to replace the power steering pump)(if u have n issue contact the department of f agriculture which is consumer services in Tallahassee also file a complaint with the attorney general's office/also contact the MV REPAIR DEPARTMENT WITH COMPLAINT N THE DBPR THEY CANT RENEW THERE MV LICENSE THEY SCREWED ME I HATE TO SEE ANYONE ELSE GET SCREWED/make sure u sign that pre estimate n date it n if there's any other work to be done they have to tell you n u have to agree n sign the additional work
YG
Yanelle G.
Pompano Beach, FL
05/10/2022
0
They changed for the worse. Deceitful!
They changed for the worse. Deceitful!
Went to get a simple estimate that would have taken them 10 minutes. "I'll be with you in a second"; he said. After 30 minutes waiting, I asked how much longer and they have the audacity to say "can you come back tomorrow". Why didn't they told me that in first place? Unbelievable! They just don't value customers at all. Bad bad service. Imagine what they would do to your car!
YG
Yanelle G.
Pompano Beach, FL
05/10/2022
0
They changed for the worse. Deceitful!
They changed for the worse. Deceitful!
Went to get a simple estimate that would have taken them 10 minutes. "I'll be with you in a second"; he said. After 30 minutes waiting, I asked how much longer and they have the audacity to say "can you come back tomorrow". Why didn't they told me that in first place? Unbelievable! They just don't value customers at all. Bad bad service. Imagine what they would do to your car!
JB
Judy B.
09/22/2021
10
First visit
Clean and professional. Staff courteous and knowledgeable about my car, even though it is an older model. Pricing was surprisingly competitive.
MM
MICHELLE M.
08/27/2021
10
Loyal for a reason
Quality auto led by Eddie & his team always take care of my auto needs. They’re honest and reasonable. I’ve been a loyal customer for 12 years and will continue to be until I move.
MB
MARIA B.
08/18/2021
10
Honest, efficient, great service
We started going to Quality as the location is very convenient to us, over the years we have realized that even if they moved far away we will still be taking our cars to them. They are the most honest reliable company to deal with not to mention everyone is a total pleasure to talk to friendly and efficient
KD
KATHY D.
08/10/2021
10
Honest and reliable service
I have been taking my cars here for over 20 years; would not take them anywhere else. Everyone I have met who worked there has been friendly and professional. The work on my cars have been very reliable and the prices are very fair.
More companies should try and match this company’s reputation.
PG
PHIL G.
CORAL SPRINGS, FL
02/16/2021
Verified Customer
Trustworthy, honest,
fair prices, clean shop, honest
Recommended
ML
MEG L.
01/21/2021
Verified Customer
Been going here for years. They servie all my vehicles.
Owners Eddie and Julie are the best. Very accomodating to me. Trusted and feel safe with them.
Recommended
PC
PAUL C.
01/21/2021
Verified Customer
Knowledgeable staff
Very friendly staff, Ed is always on point.
Recommended
JL
JACK L.
01/16/2021
Verified Customer
Everything
Quality is everything the name implies
From the front counter to the workforce
Recommended
Displaying all 13 Review
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