Came in for alignment after hitting curb. With all the question marks about what may have gone wrong, Robert & the guys spent almost twice the time correcting issues but they didn't charge twice the price they could have. Not only that I didn't have my bank card on me so they charged even less. In three years this first shop that I felt confident driving away from. The drive home was definitely better than the ride to the shop. I would recomend them to anyone that I know. Thank you and Happy New Year!
SL
Steven L.
Spokane, WA
04/21/2021
Always proffesional
I've been going here for the last 5 years, they've done everything from a radiator hose to timing belt without any problems at any time. They do the job right and back it up!
Recommended
AB
Alice B.
Spokane, WA
03/12/2021
highly recommend !!
Robert was very helpful and straightforward with me as to what was needed for repair. Did no work until he called first with estimate..and honored that! When work was complete he even went the extra mile without the extra charge when he noticed it didn't seem quite right and made sure everything was okay before I left. My car sat for 2 months while the shop was closed due to a fire..I won't go anywhere else. Great customer service all around!
Recommended
NW
Neddetra W.
Spokane, WA
03/05/2021
The Best Service
I would like to say Thank you to Mr. Robert who helped me from the time I called til the time my car was done, and the communication was excellent ?they didn't start working on my car until I was was told all that was wrong with my car and what they where suggesting should be done, and even when I didn't understand everything he explained it. To the staff Thank You. I am a very Satisfied customer.
Recommended
NW
Neddetra W.
Spokane, WA
03/05/2021
The Best Service
I would like to say Thank you to Mr. Robert who helped me from the time I called til the time my car was done, and the communication was excellent ?they didn't start working on my car until I was was told all that was wrong with my car and what they where suggesting should be done, and even when I didn't understand everything he explained it. To the staff Thank You. I am a very Satisfied customer.
Recommended
PK
Pauk K.
Veradale, WA
03/03/2021
A Great Place
We moved here from California and was looking for a good, honest repair shop to take my cars to. I left an Awesome shop back in California and I feel we found a good one here in Quantum. They repaired my car fast and professionally and they have my business now. Keep up up the great work. Robert and staff were friendly and courteous. Paul & Evelyn
Recommended
AW
Aaron W.
Spokane, WA
04/15/2020
Great service
Went above and beyond customer service. Easy to work with. Showed me exactly what the issues were inside the shop. I went in thinking i knew and after evaluation they showed what was truly going on. Fast service and friendly staff.
William said the business was honest compared to another business that was ripping him off this whole time, and saved him a lot of money. He really wanted to thank Andrew Kitchen the employee who greatly assisted him.
We've been going to Quantum for awhile now and have had the usual oil changes and maintainance stuff done. Quantum has always been about saving their customers money, every time. I cannot stress enough how honest these guys are. Just recently, my gague cluster stopped working, and instead of telling me it was my ignition switch or the circuit board, these guys deduced it was just a wire near the battery and that one tops of the battery had cone off, causing a short. They replaced the battery top and the cluster works just fine. Pure genius. These guys are brilliant and I cannot say enough how amazed I am every time we've taken our vehicles there. If you haven't given them a try, please do so.
Quantum has the mileage wrong on my Suzuki Reno - they have added 100,000 miles to my actual mileage and I have asked to have that corrected. I appreciate the senior citizen discount.
It is nice to have a place to take my car where I trust the personnel to do honest work. They explain things to me in detail so I can understand what is wrong with my car & how to fix it. The are price fairly & don't do work that doesn't need to be done. I tell all my friends to go see Andrew or Gary if they need work done on their car.
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