Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

625 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 3.7500025/5Overall Rating 3.7500025/5Overall Rating 3.7500025/5rating 3.7500025rating 3.7500025
Original
Overall Rating 1.75/5rating 1.75rating 1.75rating 1.75rating 1.75
99% Would Recommend
Latest Review 3 days ago

Reviews


MR
Mario R.
San Marcos, TX
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Mario said this business did a great job.
This review was collected via phone interview by Customer Research Inc.

JO
Josh O.
San Marcos, TX
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Josh said he was very happy with the service and the staff was very professional. He read pretty good reviews and was not disappointed and will probably go back.
This review was collected via phone interview by Customer Research Inc.

MF
Micheal F.
Seguin, TX
Toyota Yaris
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Michael said they did a great job.
This review was collected via phone interview by Customer Research Inc.

FA
FRANK A.
San Marcos, TX
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018
Customer service
They go out of their way to accommodate your needs. Very fair pricing

LU
Lisa U.
San Marcos, TX
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Lisa said her overall experience with this business was fine. Thanks for the service.
This review was collected via phone interview by Customer Research Inc.

AB
Addie B.
San Marcos, TX
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Addie said the service was very quick, It was cheap. The coupon took $25 off.
This review was collected via phone interview by Customer Research Inc.

KF
Karen F.
San Marcos, TX
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Karen said they are always friendly and give her a ride and do what she asks as far as her vehicle is concerned.
This review was collected via phone interview by Customer Research Inc.

ES
Evelynn S.
San Marcos, TX
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Evelynn said this business was great. There was miscommunication as far as them contacting her. They were really nice and helpful. They got her vehicle taken care of really quickly for a great price.
This review was collected via phone interview by Customer Research Inc.

JS
JIM S.
San Marcos, TX
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018
great place i trust.
I is so great to have a place of business you can trust and feel very comfortable taking you vehicles .

JS
JIM S.
San Marcos, TX
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2018
great place i trust.
I always feel that quick align will treat me with courtesy and honesty. good bunch of people.
Bill J. from Quick Align San Marcos responded on 08/29/2018

Thanks Jim, always glad to help


KK
Kayden K.
Texas
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Kayden said the business talked to him and to one of their employees about the situation.
This review was collected via phone interview by Customer Research Inc.

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
08/22/2018 Category: Service
Kayden said the customer service was bad.
This review was collected via phone interview by Customer Research Inc.
Bill J. from Quick Align San Marcos responded on 08/29/2018

Kayden, thanks for your feed back. After our conversation I belive I have found some areas where we can improve our service. Thanks for taking my call.


KV
Kevin V.
New Braunfels, TX
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Kevin said it is the best service he's ever had.
This review was collected via phone interview by Customer Research Inc.
Bill J. from Quick Align San Marcos responded on 08/29/2018

Thank you Kevin.


DO
Daniel O.
San Marcos, TX
GMC Sierra 1500
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/20/2018 Category: Service
Daniel said the business did not leave a voice mail when his vehicle was finished.
This review was collected via phone interview by Customer Research Inc.
Bill J. from Quick Align San Marcos responded on 08/29/2018

Hi Daniel, thanks for the input. Staying in contact with our customer is a top priority. I am sorry we droped the ball on your visit. We will do better next time.


BA
Belinda A.
San Marcos, TX
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
Belinda said they are fast and reasonably priced.
This review was collected via phone interview by Customer Research Inc.
Bill J. from Quick Align San Marcos responded on 08/29/2018

Thank you Belinda.


JZ
John Z.
Waelder, TX
GMC Sierra 3500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
John said the customer service is great. He said Erik is real cool. He takes care of everything and follows up. John has been going for two years and he is very pleased.
This review was collected via phone interview by Customer Research Inc.
Bill J. from Quick Align San Marcos responded on 08/29/2018

Thank you John.


RW
R.l. W.
Kyle, TX
GMC Yukon XL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
R. l. said they are good to him and the prices are good. They are number one in his book.
This review was collected via phone interview by Customer Research Inc.
Bill J. from Quick Align San Marcos responded on 08/29/2018

Thanks RL always good to hear from you.


SC
Stacy C.
Driftwood, TX
Ford F-350 Super Duty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Stacy said the service was reasonably priced.
This review was collected via phone interview by Customer Research Inc.
Bill J. from Quick Align San Marcos responded on 08/29/2018

Thank you Stacy.


AB
Antone B.
San Marcos, TX
Nissan Pathfinder
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Antone said the business was honest. He said he has trouble trusting mechanics, however he trusts this business. He said the business also provided him a ride. He said he feels the business has not only done a good job, but went above and beyond.
This review was collected via phone interview by Customer Research Inc.
Bill J. from Quick Align San Marcos responded on 08/29/2018

Thank you Antone.


AM
Allen M.
Wimberley, TX
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Allen said the mechanic was straight with him, he gave a good diagnosis and didn't proceed with the work without consulting him first. He will bring his vehicle back in the future.
This review was collected via phone interview by Customer Research Inc.
Bill J. from Quick Align San Marcos responded on 08/29/2018

Thank you Allen.


AM
Andreas M.
Canyon Lake, TX
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Andreas said the staff provided good and quick service.
This review was collected via phone interview by Customer Research Inc.
Bill J. from Quick Align San Marcos responded on 08/29/2018

Thank you Andreas.


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