Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

660 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 3.7500025/5Overall Rating 3.7500025/5Overall Rating 3.7500025/5rating 3.7500025rating 3.7500025
Original
Overall Rating 1.75/5rating 1.75rating 1.75rating 1.75rating 1.75
99% Would Recommend
Latest Review about 5 hours ago

Reviews


JG
JIM G.
Fischer, TX
GMC Sierra 3500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/19/2019
Good service.
I appreciate quick service, especially for a job that could have had me sitting around the shop for the biggest part of the day. As it was, I was out of there in approximately 3 1/2 hours. They got on my pickup promptly.

Please revise your records to reflect MY email address - grasburjg3@gmail.com, instead of my wife's address (jkgardner827@yahoo.com.

JS
John S.
San Marcos, TX
Mercedes-Benz 300SD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
John said the staff did everything that he asked them to do. They were very courteous, real helpful, very straightforward, and very informative.
This review was collected via phone interview by Customer Research Inc.
Bill J. from Quick Align San Marcos responded on 04/18/2019

Thanks John.


AG
AL G.
San Marcos, TX
Kia Sedona
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/06/2019
Oil change receipt
After an oil change I asked a question about my receipt. They became very defensive to the point of being rude.
Bill J. from Quick Align San Marcos responded on 04/16/2019

I have to contact Al, with no success, to possibly resolve this issue. Perhaps he will see this response and we will have the oppertunity to disscuss the problem.


TC
Tommy C.
San Marcos, TX
Volkswagen GTI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019 Category: Service
Tommy said the business did a great job.
This review was collected via phone interview by Customer Research Inc.
Bill J. from Quick Align San Marcos responded on 04/16/2019

Thank you Tommy


MD
Michael D.
San Marcos, TX
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
Michael said that the place has great service.
This review was collected via phone interview by Customer Research Inc.
Bill J. from Quick Align San Marcos responded on 04/16/2019

Thank you Michael.


BK
Bob K.
San Marcos, TX
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019 Category: Service
Bob said the turnaround time was good, and the staff is customer-focused. He stated he would like to thank them for continued great service.
This review was collected via phone interview by Customer Research Inc.
Bill J. from Quick Align San Marcos responded on 04/16/2019

Thank you Bob.


JH
JAMES H.
San Marcos, TX
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019
They fixed my truck right.
They replaced both of the front rotors and calipers on my front end. They also went to the trouble of replacing the brake line hoses to ensure the job was done correctly . They also checked my entire truck out to ensure that it was ready for the road and I trust their abilities and they've never shown me one moment of less than quality service.
Bill J. from Quick Align San Marcos responded on 04/16/2019

Thank you James.


MB
Mickey B.
San Marcos, TX
Pontiac Bonneville
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Mickey said he has been using the business for a long time and they do a good job.
This review was collected via phone interview by Customer Research Inc.
Bill J. from Quick Align San Marcos responded on 04/16/2019

Thank you Mickey.


LD
LES D.
New Braunfels, TX
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019
A Job Well Done
I brought my 2010 Silverado in because the check engine light was on. They diagnosed the problem and fixed it in about 1/2 a day. The truck runs better than it has in a while. Good service, friendly people and a job well done.
Bill J. from Quick Align San Marcos responded on 04/16/2019

Thank you Les.


JS
Jeremy S.
San Marcos, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019 Category: Service
Jeremy said he was happy with the service.
This review was collected via phone interview by Customer Research Inc.
Bill J. from Quick Align San Marcos responded on 04/16/2019

Thank you Jeremy.


MA
Matt A.
San Marcos, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
Matt said the people treat him right and make sure nothing is wrong with his vehicle.
This review was collected via phone interview by Customer Research Inc.
Bill J. from Quick Align San Marcos responded on 04/16/2019

Thank you Matt.


DG
Dennis G.
San Marcos, TX
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Dennis said the service is always outstanding. He stated the staff is very friendly, the work is timely and the pricing is reasonable.
This review was collected via phone interview by Customer Research Inc.

TC
Tim C.
San Marcos, TX
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Spoke with Tim's wife. She said the staff is knowledgeable, explain the details well, and do good quality work. The prices are fair.
This review was collected via phone interview by Customer Research Inc.

EC
ELVIS C.
San Marcos, TX
Honda Element
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019
Friendly
Another Happy customer. Wrecker brought our vehicle in. Eric was our guy we spoke with. He called us back to let us know what's wrong and a price. Then let us know they had to order a part. Pick up vehicle test drove it. Make sure it was fine. They did an awesome job so far running good. Had went down the road to another shop. They were rude and needed money down and had to guess what's wrong. Quoted a figure but it wasn't sure it could cost more. We will be back soon. Thanks for your honest service.

CB
CHRIS B.
Fischer, TX
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019
They have always done good reliable work for a reasonable price.
I have been using them for years and will continue to do so. They have helped me maintain my last six cars over the past twenty years.

JS
John S.
San Marcos, TX
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Spoke with John's wife. She said every time she has gone into the business it was very nice, and they have done a good job.
This review was collected via phone interview by Customer Research Inc.

JN
Joshua N.
Texas
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Joshua said the business provided excellent service. The staff were polite, and he trusts them.
This review was collected via phone interview by Customer Research Inc.

CL
Charlotte L.
New Braunfels, TX
Mazda Mazda6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Charlotte said that the business provided great service.
This review was collected via phone interview by Customer Research Inc.
Bill J. from Quick Align San Marcos responded on 12/27/2018

Thank you Charlotte.


MP
Mike P.
Texas
Chevrolet Silverado 2500HD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Mike said the staff communicated with him well, and provided good customer service.
This review was collected via phone interview by Customer Research Inc.
Bill J. from Quick Align San Marcos responded on 12/27/2018

Thank you Mike.


RM
Ray M.
Luling, TX
GMC Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Ray said they did a good job
This review was collected via phone interview by Customer Research Inc.
Bill J. from Quick Align San Marcos responded on 12/27/2018

Thank you Ray


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