Quick Align San Marcos


Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

527 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 3.3333333/5Overall Rating 3.3333333/5Overall Rating 3.3333333/5rating 3.3333333rating 3.3333333
Original
Overall Rating 1.6666667/5rating 1.6666667rating 1.6666667rating 1.6666667rating 1.6666667
99% Would Recommend
Latest Review 4 days ago
JANNETTE H. on 11/19/2017
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"Recent tune up "
Skilled and knowledgeable. I never feel like I'm being taken advantage of for my lack of automotive knowledge. Good work ethics and quality care. They've earned my trust!
Vehicle: Honda Pilot
Service Date: 11/16/2017
Review Created: 11/19/2017 04:27 PM
Bill J. at Quick Align San Marcos responded on 11/22/2017

Thank you Jannette

Jon L. on 11/18/2017
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Jon said they were quick to get his vehicle back to him and they were professional.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 11/14/2017
Review Created: 11/18/2017
This review was collected via phone interview by Customer Research Inc.
Bill J. at Quick Align San Marcos responded on 11/22/2017

Thank you Jon

Thomas S. on 11/18/2017
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Thomas said his experience was quick, easy, and painless. He dropped his vehicle off in the morning, and it was ready later that day.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 11/14/2017
Review Created: 11/18/2017
This review was collected via phone interview by Customer Research Inc.
Bill J. at Quick Align San Marcos responded on 11/22/2017

Thank you Thomas.

Grace M. on 11/17/2017
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Grace said the staff was responsive, kind, and helpful. Everything was thoroughly explained.
Vehicle: Mazda Protege
Category: Service
Service Date: 11/13/2017
Review Created: 11/17/2017
This review was collected via phone interview by Customer Research Inc.
Bill J. at Quick Align San Marcos responded on 11/22/2017

Thank you Grace

Gary M. on 11/16/2017
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Gary said the service at this business was fairly simple and quick. The staff made sure he had a great experience and they were nice and respectful.
Vehicle: Ford Super Duty F-250 SRW
Category: Service
Service Date: 11/13/2017
Review Created: 11/16/2017
This review was collected via phone interview by Customer Research Inc.
Bill J. at Quick Align San Marcos responded on 11/22/2017

Thank you Gary

TRAVIS H. on 11/13/2017
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"The rear end repair on the F150 was priced fair done on time and appears to have solved the leaking issue"
I will return for any repairs I might need.
Vehicle: Ford F-150
Service Date: 11/10/2017
Review Created: 11/13/2017 01:35 PM
Bill J. at Quick Align San Marcos responded on 11/22/2017

Thank you Travis

Augustine M. on 11/10/2017
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Augustine said he is very satisfied with the service from this business and they are informative. They have very good mechanics.
Vehicle: Nissan Rogue
Category: Service
Service Date: 11/07/2017
Review Created: 11/10/2017
This review was collected via phone interview by Customer Research Inc.
Bill J. at Quick Align San Marcos responded on 11/22/2017

Thank you Augustine

Matthew W. on 11/03/2017
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Spoke with Shiovan. She said this business provided quick and easy service.
Vehicle: Kia Optima
Category: Service
Service Date: 10/31/2017
Review Created: 11/03/2017
This review was collected via phone interview by Customer Research Inc.
Bill J. at Quick Align San Marcos responded on 11/22/2017

Thank you Shiovan and Matthew

REBECCA R. on 10/30/2017
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"Always Exceptional Service"
We have taken our cars here for YEARS to be serviced. Eric and his team are always professional, thorough, friendly and fair. From simple routine services, to big jobs, we have always been pleased with the service provided. I won't take my cars anywhere else.
Vehicle: Chevrolet Silverado 1500
Service Date: 10/26/2017
Review Created: 10/30/2017 04:37 AM
Bill J. at Quick Align San Marcos responded on 11/22/2017

Thank you Rebecca

Jannie T. on 10/25/2017
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Jannie said the mechanic was super helpful and he took care of the problem. It was a really easy and smooth transaction.
Vehicle: Lexus GS 300
Category: Service
Service Date: 10/20/2017
Review Created: 10/25/2017
This review was collected via phone interview by Customer Research Inc.
Bill J. at Quick Align San Marcos responded on 11/22/2017

Thank you Jannie

Brian C. on 10/24/2017
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Brian said the business was very knowledgeable and incredibly friendly. The service was done and everything went smoothly.
Vehicle: Ram 2500
Category: Service
Service Date: 10/19/2017
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
Bill J. at Quick Align San Marcos responded on 11/22/2017

Thank you Brian

Darren D. on 10/24/2017
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Darren said his vehicle works and he would recommend this business for service.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 09/22/2017
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
Bill J. at Quick Align San Marcos responded on 11/22/2017

Thank you Darren

AMANDA C. on 10/23/2017
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"A Happy Customer"
No one ever likes taking their car to the mechanic but Bill, Eric, and the guys at Quick Align make it fast and easy to get any situation resolved. I know that when I take my car in that I will be given an honest assessment and a fair price for service. I will never take my vehicles anywhere else for service!
Vehicle: Mazda Mazda3
Service Date: 10/20/2017
Review Created: 10/23/2017 06:50 AM
Bill J. at Quick Align San Marcos responded on 10/27/2017

Thank you Amanda

Victoria R. on 10/23/2017
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Victoria said they were very quick and professional.
Vehicle: Ford Pickup
Category: Service
Service Date: 10/18/2017
Review Created: 10/23/2017
This review was collected via phone interview by Customer Research Inc.
Bill J. at Quick Align San Marcos responded on 11/22/2017

Thank you Victoria

Beatrice R. on 10/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Beatrice said she received good quality service.
Vehicle: Ford Edge
Category: Service
Service Date: 10/13/2017
Review Created: 10/19/2017
This review was collected via phone interview by Customer Research Inc.
Bill J. at Quick Align San Marcos responded on 10/27/2017

Thank you Beatrice

Royce B. on 10/09/2017
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Royce said they were quick to get him in and they were easy to work with. He recommends them.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 09/26/2017
Review Created: 10/09/2017
This review was collected via phone interview by Customer Research Inc.
Bill J. at Quick Align San Marcos responded on 10/27/2017

Thank you Royce.

Denver F. on 09/29/2017
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Denver said this business is really good and understanding. They were able to get him in when he needed the service.
Vehicle: Ford F-150
Category: Service
Service Date: 09/27/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
Bill J. at Quick Align San Marcos responded on 10/27/2017

Thank you Denver.

Christpher W. on 09/28/2017
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Christopher said his experienced with this business has been outstanding. They have provided nothing but good service.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 09/20/2017
Review Created: 09/28/2017
This review was collected via phone interview by Customer Research Inc.
Bill J. at Quick Align San Marcos responded on 10/27/2017

Thank you Christpher.

James H. on 09/15/2017
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James said that the staff do an excellent job for the money spent.
Vehicle: Dodge Pickup
Category: Service
Service Date: 09/11/2017
Review Created: 09/15/2017
This review was collected via phone interview by Customer Research Inc.
Bill J. at Quick Align San Marcos responded on 10/27/2017

Thank you James.

Nick I. on 09/15/2017
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Nick said he bought four wheels from the business and one of them was bent so they are having to replace it. The first set of wheels were bent as well and they caught it, but the second set of wheels slipped through. His first impression had him a bit nervous because there was a lot of staff and then suddenly they all disappeared when he walked in. They have the potential to be a good business, but they need to be careful on little details and with their first impression. Overall they are okay and if they resolve the problem he will be happy.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 09/11/2017
Review Created: 09/15/2017
This review was collected via phone interview by Customer Research Inc.
Bill J. at Quick Align San Marcos responded on 10/27/2017

Hi Nick, first of all thank you for the great review. We appricate your taking the time to let us know how we are doing. I did check our records and we did do a lott of mechanical work on your truck, shocks, tune up, u joints and a bed cover but we did not do your wheels. My shop is not equiped to do wheel/tire work. Once again thank you for allowing us to work on your vehicle and I hope the work we performed is satsifactory. I hope you get your wheel problem taken care of. Bill Jones.

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