Quirk Hyundai of Bangor


Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

854 Reviews

ReScore Reviews™ (13)

ReScore
Overall Rating 4.8461554/5Overall Rating 4.8461554/5Overall Rating 4.8461554/5Overall Rating 4.8461554/5rating 4.8461554
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
100% Business Response
Latest Review about 5 hours ago
Wayne C. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"people"
tires wearing out 17000 miles ,snow tires on half time they should not wear that quickly under 10000 miles no alignment available on this car . Wayne Canning 207-338-4601
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 11/08/2017
Service Type: Repair
Review Created: 11/18/2017 02:11 PM
David H. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly "
Friendly and prompt and courteous service
Vehicle: 2014 Hyundai Genesis Co
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/16/2017 04:40 PM
Janet M. at Quirk Hyundai of Bangor responded on 11/17/2017

Hello David,

We appreciate you taking the time to complete this survey. I am very glad to see that we were able to meet your expectations. Have a great winter season and if there is anything that we can do for you, please feel free to contact us.

Janet Masnyk
BDC Director
207-299-8786
Verified Customer on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Ray was excellent! Give him a raise! Best employee with customers. "
Great
Vehicle: 2007 Hyundai Tucson
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/16/2017 04:11 PM
Janet M. at Quirk Hyundai of Bangor responded on 11/17/2017

Hello,

Thank you so much for the kind words, I will forward this on to Ray and our service manager. We appreciate your business.
Have a wonderful winter season.

Janet Masnyk
BDC Director
207-299-8786
Christina S. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Dave Stone "
The whole staff at this location do outstanding work and service.
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/15/2017 09:20 AM
Janet M. at Quirk Hyundai of Bangor responded on 11/15/2017

Hello Christina,

Thank you very much for the kind words towards our service team. We appreciate your time and your business. I will forward this on to Ray, Chris and Kimberly. Stay warm, cold weather is coming. Please feel free to contact us if there is anything that we can do for you.

Janet Masnyk
BDC Director
207-299-8786
Verified Customer on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, efficient, helpful"
They accommodated a time change and efficiently got my car serviced within 2 hours.
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/14/2017 03:25 PM
Janet M. at Quirk Hyundai of Bangor responded on 11/15/2017

Hello,

Thank you so much for allowing us to maintain your vehicle. We appreciate you taking the time to complete this survey. If there is anything that we can do for you, please feel free to contact us. Stay warm, cold weather is coming.

Janet Masnyk
BDC Director
207-299-8786
Paul B. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I like the service desk personnel"
Always get straight information and attention to my service needs. Kudos to Ray Knott
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 11/09/2017
Service Type: Repair
Review Created: 11/14/2017 01:12 PM
Janet M. at Quirk Hyundai of Bangor responded on 11/14/2017

Hi Paul,

Thank you very much for the kind words. I will forward this on to Ray for you. We appreciate your time and your business.

Janet Masnyk
BDC Director
207-299-8786
Barry L. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everything Overall"
Great
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/07/2017
Service Type: Repair
Review Created: 11/14/2017 10:37 AM
Janet M. at Quirk Hyundai of Bangor responded on 11/14/2017

Hello Barry,

Thank you very much for completing this survey. I am glad to see that our service team was able to meet your expectations. Please feel free to contact us if there is anything that we can do for you.
We appreciate your business.

Janet Masnyk
BDC Director
207-299-8786
Diane C. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easy"
The people are so friendly and helpful. They keep me informed of what needs to happen and when. I don't worry at all about keeping up the the maintenance of my Sonata as they will help me stay on top of things.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/06/2017
Service Type: Maintenance
Review Created: 11/14/2017 06:14 AM
Janet M. at Quirk Hyundai of Bangor responded on 11/14/2017

Hello Diane,

Thank you very much for the kind words towards our service department. Thank you for taking the time to share your experience with us. If there is anything that we can do for you, please feel free to contact us. We appreciate your business.

Janet Masnyk
BDC Director
207-299-8786
Sandra T. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Respectful "
Everyone was nice, explained services well, and took time to make sure that I was satisfied.
Vehicle: 2006 Hyundai Elantra
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/13/2017 08:28 PM
Janet M. at Quirk Hyundai of Bangor responded on 11/14/2017

Hello Sandra,

We appreciate you taking the time to complete this survey and for sharing your experience with us. If there is anything that we can do for you, please feel free to contact us. Thank you for your business.

Janet Masnyk
BDC Director
207-299-8786
Valerie P. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"prompt and helpful"
I trust them.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/13/2017 04:57 PM
Janet M. at Quirk Hyundai of Bangor responded on 11/14/2017

Hello Valerie,

Thank you very much for putting your trust in our dealership. I am glad to see that we are able to meet your expectations. If there is anything that we can do for you, please let us know. We appreciate your business.

Janet Masnyk
BDC Director
207-299-8786
Verified Customer on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Appointment"
Friendly staff, promptness of service, nice waiting area.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/13/2017 01:06 PM
Janet M. at Quirk Hyundai of Bangor responded on 11/13/2017

Hello,

Thank you very much for sharing your experience with us that you had at our dealership. I am glad to see that you were well taken care of. Please feel free to contact us if there is anything that we can do for you.

Janet Masnyk
BDC Director
207-299-8786
Verified Customer on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Changing from summer tires to winter tires."
The work was done professionally and the service person was friendly.
Vehicle: 2016 Hyundai Azera
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/13/2017 12:57 PM
Janet M. at Quirk Hyundai of Bangor responded on 11/13/2017

Hello,

Thank you for allowing us to install your winter tires. We will be looking forward to spring when we can put the summer tires back on. Stay warm, cold weather is coming. We appreciate your time and your business. Please feel free to contact us if there is anything that we can do for you.

Janet Masnyk
BDC Director
207-299-8786
Alicia W. on 11/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
I got things fixed and also info about what was going on with my car. I was happy and excited to see a big difference after.
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 11/01/2017
Service Type: Maintenance
Review Created: 11/12/2017 10:27 AM
Janet M. at Quirk Hyundai of Bangor responded on 11/13/2017

Hello Alicia,

We appreciate you taking the time to complete this survey. I am glad to see that our service team was able to get things taken care of for you while your were here. Please feel free to contact us if there is anything that we can do for you.

Janet Masnyk
BDC Director
207-299-8786
Verified Customer on 11/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"the people in the service department were very accommodating "
Yes. I love the fact that you get a little goodie bag when you come back for your car. I have never received that before. Very nice people
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 11/03/2017
Service Type: Repair
Review Created: 11/11/2017 04:30 PM
Janet M. at Quirk Hyundai of Bangor responded on 11/13/2017

Hello,

Thank you very much for completing this survey. We appreciate your time and your business. I am glad to see that you enjoyed your little treat. I did notice you scored us a 4 star out of a possible 5 star rating. If you have any recommendation on how we may improve and earn a 5 star on your next visit, please feel free to contact our service manager directly. Doug Bean 207-299-1873 or dbean@quirkauto.com.

Janet Masnyk
BDC Director
207-299-8786
THOMAS C. on 11/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Job"
Service was prompt, courteous and professional. They also washed the car which was a very nice touch. Thank you.
Vehicle: 2017 Hyundai Veloster
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/11/2017 05:09 AM
Janet M. at Quirk Hyundai of Bangor responded on 11/13/2017

Hello Thomas,

Thank you very much for choosing Quirk Hyundai to purchase and to service your new 2017 Hyundai Veloster. I am glad to see that our service department was able to meet your expectations. If you have any questions about your new vehicle, please feel free to contact us. We appreciate your business.

Janet Masnyk
BDC Director
207-299-8786
Robert S. on 11/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Rating"
Generally excelent
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/07/2017
Service Type: Repair
Review Created: 11/11/2017 03:21 AM
Janet M. at Quirk Hyundai of Bangor responded on 11/13/2017

Hi Robert,

Thank you so much for the 5 star rating. I am so glad to see that we were able to meet your expectations. We appreciate you for allowing us to help you maintain your new 2017 Hyundai Elantra. If there is anything that we can do for you, please let us know.

Janet Masnyk
BDC Director
207-299-8786
Verified Customer on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick, Clean and Friendly"
They take care of me every time and even showed me how to fix a few things for myself.
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 11/04/2017
Service Type: Maintenance
Review Created: 11/10/2017 11:01 PM
Janet M. at Quirk Hyundai of Bangor responded on 11/13/2017

Hello,

I am glad to see that everything went well for you while you were here. If there is anything that we can do for you, please feel free to contact us. Stay warm, winter is here....

Janet Masnyk
BDC Director
207-299-8786
Verified Customer on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A+"
They were very nice and informative. Service was quick & great.
Vehicle: 2004 Hyundai Santa Fe
Category: Service
Service Date: 11/04/2017
Service Type: Repair
Review Created: 11/10/2017 05:03 PM
Janet M. at Quirk Hyundai of Bangor responded on 11/13/2017

Hello,

Thank you very much for completing this survey. We appreciate your time and your business. Stay warm, cold weather is coming.

Janet Masnyk
BDC Director
207-299-8786
Allen D. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always the Best"
Work was completed in a timely manner as requested.
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 11/06/2017
Service Type: Maintenance
Review Created: 11/09/2017 10:51 AM
Janet M. at Quirk Hyundai of Bangor responded on 11/09/2017

Hi Allen,

Thank you for your business over the years. I am glad to see that we continue to meet your expectations. Stay warm, winter is coming.





Doug Bean
Service Manager
207-299-1873
Paul L. on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people are very friendly "
And the service was pretty quick
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 11/03/2017
Service Type: Repair
Review Created: 11/07/2017 01:11 PM
Janet M. at Quirk Hyundai of Bangor responded on 11/08/2017

Hello Paul,

We appreciate you taking the time to complete this survey and for the 5 star rating. Please feel free to contact us if there is anything that we can do for you.

Janet Masnyk
BDC Director
207-299-8786
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