Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83
4.8

( 364 Reviews )

97% Would Recommend
85% Business Response
Latest Review about 9 hours ago

Reviews


Verified Customer
Berlin, MD
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2019
ON TIME
THANK YOU FOR TAKING CARE OF THE CAR
JOB WELL DONE
Joe G. from Racetrack Auto & Marine responded on 12/12/2019

THANK YOU VERY MUCH


DD
DAVID D.
Ocean City, MD
Subaru Impreza Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2019
Car maintenance Quick
Quick service at a reasonable cost.
Joe G. from Racetrack Auto & Marine responded on 12/11/2019

THANK YOU VERY MUCH


AG
ANTHONY G.
Ocean City, MD
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2019
Auto Repair
Honest, integrity and reliable staff and repair. Great find for ANY automotive needs!
Joe G. from Racetrack Auto & Marine responded on 12/11/2019

THANK YOU SO MUCH


JB
JEAN B.
Berlin, MD
Volkswagen Bus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2019
No challenge too great
After moving to Maryland, I had to get MD tags. The three year old car easily passed the state inspection. Not so with my forty year old car. Most of the needed repairs were quickly accomplished by the great professionals at Racetrack. But one repair turned out to be a major challenge. The guys at Racetrack did not give up. They found the part I needed in England, ordered it, and successfully installed it. Now the coolest car in Ocean City has its Maryland licence plates. Thank you, Racetrack Auto!
Joe G. from Racetrack Auto & Marine responded on 12/11/2019

THANK YOU SO MUCH  WELCOME TO THE EASTERN SHORE YOU ARE AWESOME


BH
Beth H.
Berlin, MD
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2019 Category: Service
Beth said this business is professional. She said they're a pleasure to work with.
This review was collected via phone interview by Customer Research Inc.
Joe G. from Racetrack Auto & Marine responded on 12/11/2019

THANK YOU SO MUCH


LY
LARRY Y.
Ocean City, MD
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2019
Outstanding Customer Service and superior repair Skills. Thank You.
Racetrack provides outstanding repair skills and outstanding customer service skills. They make customers comfortable. It is a great pleasure to do business with a company that cares about the customers. Thank You Very Much.
Joe G. from Racetrack Auto & Marine responded on 12/06/2019

WOW THANK YOU SO MUCH


KC
Kirk C.
Ocean City, MD
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2019 Category: Service
Kirk said he hasn't had any problems with this business.
This review was collected via phone interview by Customer Research Inc.
Joe G. from Racetrack Auto & Marine responded on 12/06/2019

THANK YOU VERY MUCH


LM
LLOYD M.
Ocean City, MD
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2019
Car work
Good work in good time.
Joe G. from Racetrack Auto & Marine responded on 12/02/2019

THANK YOU SO MUCH


RE
ROB E.
Berlin, MD
Chevrolet S-10
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2019
Safety Issue
At my last oil change their courtesy inspection reviled a cracked rear leaf spring bracket that needed to be replaced. If that would have left go it would have spelled disaster for me while driving! I made an appointment and it was replaced very quickly! Thanks Racetrack for always quality service but also keeping an eye out for my driving safety!
Joe G. from Racetrack Auto & Marine responded on 11/26/2019

THANK YOU VERY MUCH
HAPPY THANKSGIVING


MF
MATT F.
Berlin, MD
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2019
Excellent Service!
Very easy to schedule an appointment. I’m kept up to date with the progress of the repair/service. I’ve never had to return a car for something that was supposed to be repaired previously. Very reasonably priced, excellent service.
Joe G. from Racetrack Auto & Marine responded on 11/26/2019

THANK YOU HAPPY THANKSGIVING


BK
BEVERLEE K.
Ocean City, MD
Kia Rio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2019
Awesome, as usual!!!
No praise and gratitude I could express seems great enough! The staff is friendly and efficient, and the work is first rate. Joe always take the time to explain what the repair includes and why it needs to be done. And with every experience I've had thus far, it seems like they get the work done as soon as they can.
I really feel as though I can trust them to meet my needs and keep me driving safely. Thanks, thanks, thanks, Racetrack Auto!
Joe G. from Racetrack Auto & Marine responded on 11/26/2019

THANK YOU SO MUCH I HOPE YOU HAVE A HAPPY THANKSGIVING


JB
JOHN B.
Ocean City, MD
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2019
Happy with Race Track Auto
Oil change and tire roation done in under an hour while I waited in comfortable lounge area. Happy with service.
Joe G. from Racetrack Auto & Marine responded on 11/25/2019

THANK YOU JOHN  HAPPY THANKSGIVING


PW
PATSY W.
Berlin, MD
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2019
confidence
I will need some major work within the next 6 months. Because I respect their advice and know that they will give me their best price, Racetrack is where I will have the repairs made.
Joe G. from Racetrack Auto & Marine responded on 11/25/2019

AWESOME THANK YOU


JM
JENNIFER M.
Berlin, MD
Kia Sportage
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/20/2019
feedback
My car failed due to brake warning light on dash.....
so no feedback yet I guess
although you have my address incorrect. Should be 21 Dove Ln not Dog
Joe G. from Racetrack Auto & Marine responded on 11/21/2019

HI JENNIFER  I CORRECTED YOUR ADDRESS IN OUR SYSTEM. SORRY ABOUT THE BRAKE WARNING LIGHT FAILING INSPECTION BUT THAT HAS TO WORK TO PASS THANKS AGAIN  FOR YOUR BUSINESS


MF
MARY F.
Berlin, MD
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2019
Oil change
Staff was great!
Joe G. from Racetrack Auto & Marine responded on 11/21/2019

THANK YOU MARY


AP
ANTHONY P.
Berlin, MD
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019
Excellent service by professional people who Care!
I trust the people and advisors at Racetrack.
Service and repairs are done with expertise and knowledge.
I'm always treated respectfully when making appointments and a smile when I
arrive.
Joe G. from Racetrack Auto & Marine responded on 11/18/2019

THANK YOU SO MUCH


CA
CHUCK A.
Berlin, MD
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019
Excellent service
Thanks for going to great effort to remedy my tire vibration problem. I will remain a loyal customer and recommend you to my friends
Joe G. from Racetrack Auto & Marine responded on 11/18/2019

THANK YOU SO MUCH


RK
RICHARD K.
Berlin, MD
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019
Unusal odor
The car emitted an unusual odor after operation. It turned out hat a plastic bag had attached itself to the exhaust system and when it melted it "stank". Since the catalytic converter was replaced relatively recently we had no idea what was causing the odor. Luckily it was something explainable and fixable.

Thanks Guys!
Joe G. from Racetrack Auto & Marine responded on 11/18/2019

THANK YOU


SC
Steve C.
Berlin, MD
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
Steve said he's been going to the business for years and the staff always provide great service.
This review was collected via phone interview by Customer Research Inc.
Joe G. from Racetrack Auto & Marine responded on 11/18/2019

THANK YOU SO MUCH


SH
SHARON H.
Berlin, MD
GMC Envoy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019
Staff & quality of work
Figured out my problem & fixed my vehicle.
Joe G. from Racetrack Auto & Marine responded on 11/18/2019

THANK YOU SO MUCH


Displaying Review 1 - 20 of 364 in total