Reviews
Verified Customer
Berlin, MD
Kia Optima

12/12/2019
ON TIME
THANK YOU FOR TAKING CARE OF THE CAR
JOB WELL DONE
JOB WELL DONE
Recommended
Joe G. from Racetrack Auto & Marine responded on 12/12/2019
THANK YOU VERY MUCH
DD
DAVID D.
Ocean City, MD
Subaru Impreza Sedan

12/11/2019
Car maintenance Quick
Quick service at a reasonable cost.
Recommended
Joe G. from Racetrack Auto & Marine responded on 12/11/2019
THANK YOU VERY MUCH
AG
ANTHONY G.
Ocean City, MD
Nissan Versa

12/10/2019
Auto Repair
Honest, integrity and reliable staff and repair. Great find for ANY automotive needs!
Recommended
Joe G. from Racetrack Auto & Marine responded on 12/11/2019
THANK YOU SO MUCH
JB
JEAN B.
Berlin, MD
Volkswagen Bus

12/10/2019
No challenge too great
After moving to Maryland, I had to get MD tags. The three year old car easily passed the state inspection. Not so with my forty year old car. Most of the needed repairs were quickly accomplished by the great professionals at Racetrack. But one repair turned out to be a major challenge. The guys at Racetrack did not give up. They found the part I needed in England, ordered it, and successfully installed it. Now the coolest car in Ocean City has its Maryland licence plates. Thank you, Racetrack Auto!
Recommended
Joe G. from Racetrack Auto & Marine responded on 12/11/2019
THANK YOU SO MUCH WELCOME TO THE EASTERN SHORE YOU ARE AWESOME
BH
Beth H.
Berlin, MD
Toyota Highlander

12/06/2019
Category:
Service
Beth said this business is professional. She said they're a pleasure to work with.
Recommended
This review was collected via phone interview by Customer Research Inc.
Joe G. from Racetrack Auto & Marine responded on 12/11/2019
THANK YOU SO MUCH
LY
LARRY Y.
Ocean City, MD
Dodge Dakota

12/05/2019
Outstanding Customer Service and superior repair Skills. Thank You.
Racetrack provides outstanding repair skills and outstanding customer service skills. They make customers comfortable. It is a great pleasure to do business with a company that cares about the customers. Thank You Very Much.
Recommended
Joe G. from Racetrack Auto & Marine responded on 12/06/2019
WOW THANK YOU SO MUCH
KC
Kirk C.
Ocean City, MD
Ford Mustang

12/04/2019
Category:
Service
Kirk said he hasn't had any problems with this business.
Recommended
This review was collected via phone interview by Customer Research Inc.
Joe G. from Racetrack Auto & Marine responded on 12/06/2019
THANK YOU VERY MUCH
LM
LLOYD M.
Ocean City, MD
Buick Lucerne

12/02/2019
Car work
Good work in good time.
Recommended
Joe G. from Racetrack Auto & Marine responded on 12/02/2019
THANK YOU SO MUCH
RE
ROB E.
Berlin, MD
Chevrolet S-10

11/26/2019
Safety Issue
At my last oil change their courtesy inspection reviled a cracked rear leaf spring bracket that needed to be replaced. If that would have left go it would have spelled disaster for me while driving! I made an appointment and it was replaced very quickly! Thanks Racetrack for always quality service but also keeping an eye out for my driving safety!
Recommended
Joe G. from Racetrack Auto & Marine responded on 11/26/2019
THANK YOU VERY MUCH
HAPPY THANKSGIVING
MF
MATT F.
Berlin, MD
Volkswagen Jetta Sedan

11/25/2019
Excellent Service!
Very easy to schedule an appointment. I’m kept up to date with the progress of the repair/service. I’ve never had to return a car for something that was supposed to be repaired previously. Very reasonably priced, excellent service.
Recommended
Joe G. from Racetrack Auto & Marine responded on 11/26/2019
THANK YOU HAPPY THANKSGIVING
BK
BEVERLEE K.
Ocean City, MD
Kia Rio

11/25/2019
Awesome, as usual!!!
No praise and gratitude I could express seems great enough! The staff is friendly and efficient, and the work is first rate. Joe always take the time to explain what the repair includes and why it needs to be done. And with every experience I've had thus far, it seems like they get the work done as soon as they can.
I really feel as though I can trust them to meet my needs and keep me driving safely. Thanks, thanks, thanks, Racetrack Auto!
I really feel as though I can trust them to meet my needs and keep me driving safely. Thanks, thanks, thanks, Racetrack Auto!
Recommended
Joe G. from Racetrack Auto & Marine responded on 11/26/2019
THANK YOU SO MUCH I HOPE YOU HAVE A HAPPY THANKSGIVING
JB
JOHN B.
Ocean City, MD
Hyundai Santa Fe

11/22/2019
Happy with Race Track Auto
Oil change and tire roation done in under an hour while I waited in comfortable lounge area. Happy with service.
Recommended
Joe G. from Racetrack Auto & Marine responded on 11/25/2019
THANK YOU JOHN HAPPY THANKSGIVING
PW
PATSY W.
Berlin, MD
Honda Accord Cpe

11/22/2019
confidence
I will need some major work within the next 6 months. Because I respect their advice and know that they will give me their best price, Racetrack is where I will have the repairs made.
Recommended
Joe G. from Racetrack Auto & Marine responded on 11/25/2019
AWESOME THANK YOU
JM
JENNIFER M.
Berlin, MD
Kia Sportage

11/20/2019
feedback
My car failed due to brake warning light on dash.....
so no feedback yet I guess
although you have my address incorrect. Should be 21 Dove Ln not Dog
so no feedback yet I guess
although you have my address incorrect. Should be 21 Dove Ln not Dog
Recommended
Joe G. from Racetrack Auto & Marine responded on 11/21/2019
HI JENNIFER I CORRECTED YOUR ADDRESS IN OUR SYSTEM. SORRY ABOUT THE BRAKE WARNING LIGHT FAILING INSPECTION BUT THAT HAS TO WORK TO PASS THANKS AGAIN FOR YOUR BUSINESS
MF
MARY F.
Berlin, MD
Chrysler Sebring

11/19/2019
Oil change
Staff was great!
Recommended
Joe G. from Racetrack Auto & Marine responded on 11/21/2019
THANK YOU MARY
AP
ANTHONY P.
Berlin, MD
Ford Taurus

11/15/2019
Excellent service by professional people who Care!
I trust the people and advisors at Racetrack.
Service and repairs are done with expertise and knowledge.
I'm always treated respectfully when making appointments and a smile when I
arrive.
Service and repairs are done with expertise and knowledge.
I'm always treated respectfully when making appointments and a smile when I
arrive.
Recommended
Joe G. from Racetrack Auto & Marine responded on 11/18/2019
THANK YOU SO MUCH
CA
CHUCK A.
Berlin, MD
Ford Mustang

11/14/2019
Excellent service
Thanks for going to great effort to remedy my tire vibration problem. I will remain a loyal customer and recommend you to my friends
Recommended
Joe G. from Racetrack Auto & Marine responded on 11/18/2019
THANK YOU SO MUCH
RK
RICHARD K.
Berlin, MD
Buick LaCrosse

11/14/2019
Unusal odor
The car emitted an unusual odor after operation. It turned out hat a plastic bag had attached itself to the exhaust system and when it melted it "stank". Since the catalytic converter was replaced relatively recently we had no idea what was causing the odor. Luckily it was something explainable and fixable.
Thanks Guys!
Thanks Guys!
Recommended
Joe G. from Racetrack Auto & Marine responded on 11/18/2019
THANK YOU
SC
Steve C.
Berlin, MD
Ford Explorer

11/13/2019
Category:
Service
Steve said he's been going to the business for years and the staff always provide great service.
Recommended
This review was collected via phone interview by Customer Research Inc.
Joe G. from Racetrack Auto & Marine responded on 11/18/2019
THANK YOU SO MUCH
SH
SHARON H.
Berlin, MD
GMC Envoy

11/12/2019
Staff & quality of work
Figured out my problem & fixed my vehicle.
Recommended
Joe G. from Racetrack Auto & Marine responded on 11/18/2019
THANK YOU SO MUCH